2 DAYS P/WEEK - PART TIME - NORTHGATE EXPERIENCED: BUSINESS ANALYST -

Your new role

• Develop and extend the efficient and effective use of the Group's strategic business systems and interfaces and improve the business processes and procedures.
• Review existing business processes and procedures ('As Is'), propose and implement new ('To Be'), and more efficient and effective, methods of working as a complete business solution.
• Identify opportunities for improvement by analysing systems and technology use, emerging business requirements and market developments.
• Working closely with the Business Systems Support team in the interpretation of business requirements for the configuration & development of the Group's evolving strategic systems, e.g. MS Dynamics CRM.
• Manage systems development projects in accordance with company standards and assist the business and IT department in raising project performance by recommending and implementing good practices.

• Code of Conduct
• Health & Safety
• Data Protection, privacy and use of IT resources
• Regulatory standards and probity
• Risks and internal controls framework
• Organisational policies and procedures
• Equality and diversity

What you'll need to succeed
Experience Required
? Significant experience working as a business analyst in a busy IT environment.
? Experience of one of the following is desirable: Business process re-engineering, Agile, Scrum, User Stories, Project Management, Customer Journey etc.
? Experience developing systems used in the social housing sector, Northgate Housing in particular.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

2 DAYS P/WEEK - PART TIME - NORTHGATE EXPERIENCED: BUSINESS ANALYST -

Your new role

• Develop and extend the efficient and effective use of the Group's strategic business systems and interfaces and improve the business processes and procedures.
• Review existing business processes and procedures ('As Is'), propose and implement new ('To Be'), and more efficient and effective, methods of working as a complete business solution.
• Identify opportunities for improvement by analysing systems and technology use, emerging business requirements and market developments.
• Working closely with the Business Systems Support team in the interpretation of business requirements for the configuration & development of the Group's evolving strategic systems, e.g. MS Dynamics CRM.
• Manage systems development projects in accordance with company standards and assist the business and IT department in raising project performance by recommending and implementing good practices.

• Code of Conduct
• Health & Safety
• Data Protection, privacy and use of IT resources
• Regulatory standards and probity
• Risks and internal controls framework
• Organisational policies and procedures
• Equality and diversity

What you'll need to succeed
Experience Required
? Significant experience working as a business analyst in a busy IT environment.
? Experience of one of the following is desirable: Business process re-engineering, Agile, Scrum, User Stories, Project Management, Customer Journey etc.
? Experience developing systems used in the social housing sector, Northgate Housing in particular.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Digital Learning Coordinator

Full Time but Part Time Considered

Ovrview

An opportunity has arisen for a Digital Learning Coordinator to join the National Extension College (NEC) based in Cambridge. The NEC is an educational charity, which is part of the Open School Trust. NEC has provided tutor supported distance learning courses directly to learners for over 50 years, and also publishes learning resources for colleges and training providers.

Key Responsibilities:

? Lead (or contribute)on projects related to NEC’s Learning Management System (learn@nec) development upgrades, software integration and other improvements to the platform to enhance the learning experience and contribute to curriculum development (NB: currently NEC’s LMS is based on Moodle platform).

? To promote and support the use of learn@nec and other technologies (e.g. webinars) to staff, students and tutors providing training and evaluation and maximise teaching and learning.

? To ensure compliance with legislation including GDPR and Data Protection Act 2018, Safeguarding and Accessibility.

? To work collaboratively with curriculum teams, marketing, student support, and IT colleagues and tutors in the design development and evaluation of teaching and learning.

? To provide day to day support with application systems, develop and review Standard Operating Procedures (SOP’s), and application systems across key areas including education and quality compliance.

? To provide reports to management as requested.

? To provide cover for the Student Support team as required.

? Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly to respond to changing priorities and make sure that customer needs and business objectives are met.

The person specification

? An expert in educational learning platforms and digital learning.

? A proactive and focused individual with drive and enthusiasm. A passion for education and the opportunities it presents to change lives, with a willingness to go above and beyond for NEC and its students.

? The communication skills to act as a bridge between technical and non-technical staff, and tutors; ensuring the best technical guidance is delivered so as to convert needs into the most appropriate and relevant design solution.

? An enthusiasm to assist in the development of a learning technology strategy to support NEC’s wider business plans.

Performance measurement

? All tasks completed to given deadlines.

? Tasks completed with minimal errors.

? Success in training and inducting tutors and other members of staff.

? Quality assurance measures met.

? All developments carefully documented.

Skills, competencies and experience

Essential:

? Experience of working on Learning Management System or Moodle eLearning Platform (learn@nec).

? Excellent English communication and presentation skills - both written and verbal.

? Demonstrate a knowledge of how digital learning differs from face to face education

? Excellent attention to detail.

? Good time management and ability to work to deadlines.

? IT literate and willing to learn new systems, for example, learn@nec, and research new systems and technology.

? Experience of working in a customer service and/or administration role is essential.

Desirable:

? Experience of designing, building and maintaining courses using a Moodle based platform; ideally being a Moodle guru, confident in its management and development

? Good at problem solving.

? Good analytical skills - able to understand and present data and metrics to management

? Good organisation skills with a ‘can do’ attitude.

? Proactive approach.

? Educated to degree level or equivalent.

? Interest in the education sector and understanding of UK qualifications.

Benefits:

? 23 days annual holiday (plus 4 days Xmas shutdown)

? Healthcare

? Group life scheme

? Employee discount on NEC courses

? Training and development opportunities

Salary : Competitive dependent on experience

Application To apply, please click apply and attach a cover letter setting out:

? What appeals to you about the role?

? The fundamental skills and experience you would be able to bring to the role?

? The support and development you would need to be successful?

? Current salary?

? Notice period (if relevant)?

? If you live outside of Cambridge, would travel be an issue (where applicable)?

Digital Learning Coordinator

Full Time but Part Time Considered

Ovrview

An opportunity has arisen for a Digital Learning Coordinator to join the National Extension College (NEC) based in Cambridge. The NEC is an educational charity, which is part of the Open School Trust. NEC has provided tutor supported distance learning courses directly to learners for over 50 years, and also publishes learning resources for colleges and training providers.

Key Responsibilities:

? Lead (or contribute)on projects related to NEC’s Learning Management System (learn@nec) development upgrades, software integration and other improvements to the platform to enhance the learning experience and contribute to curriculum development (NB: currently NEC’s LMS is based on Moodle platform).

? To promote and support the use of learn@nec and other technologies (e.g. webinars) to staff, students and tutors providing training and evaluation and maximise teaching and learning.

? To ensure compliance with legislation including GDPR and Data Protection Act 2018, Safeguarding and Accessibility.

? To work collaboratively with curriculum teams, marketing, student support, and IT colleagues and tutors in the design development and evaluation of teaching and learning.

? To provide day to day support with application systems, develop and review Standard Operating Procedures (SOP’s), and application systems across key areas including education and quality compliance.

? To provide reports to management as requested.

? To provide cover for the Student Support team as required.

? Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly to respond to changing priorities and make sure that customer needs and business objectives are met.

The person specification

? An expert in educational learning platforms and digital learning.

? A proactive and focused individual with drive and enthusiasm. A passion for education and the opportunities it presents to change lives, with a willingness to go above and beyond for NEC and its students.

? The communication skills to act as a bridge between technical and non-technical staff, and tutors; ensuring the best technical guidance is delivered so as to convert needs into the most appropriate and relevant design solution.

? An enthusiasm to assist in the development of a learning technology strategy to support NEC’s wider business plans.

Performance measurement

? All tasks completed to given deadlines.

? Tasks completed with minimal errors.

? Success in training and inducting tutors and other members of staff.

? Quality assurance measures met.

? All developments carefully documented.

Skills, competencies and experience

Essential:

? Experience of working on Learning Management System or Moodle eLearning Platform (learn@nec).

? Excellent English communication and presentation skills - both written and verbal.

? Demonstrate a knowledge of how digital learning differs from face to face education

? Excellent attention to detail.

? Good time management and ability to work to deadlines.

? IT literate and willing to learn new systems, for example, learn@nec, and research new systems and technology.

? Experience of working in a customer service and/or administration role is essential.

Desirable:

? Experience of designing, building and maintaining courses using a Moodle based platform; ideally being a Moodle guru, confident in its management and development

? Good at problem solving.

? Good analytical skills - able to understand and present data and metrics to management

? Good organisation skills with a ‘can do’ attitude.

? Proactive approach.

? Educated to degree level or equivalent.

? Interest in the education sector and understanding of UK qualifications.

Benefits:

? 23 days annual holiday (plus 4 days Xmas shutdown)

? Healthcare

? Group life scheme

? Employee discount on NEC courses

? Training and development opportunities

Salary : Competitive dependent on experience

Application To apply, please click apply and attach a cover letter setting out:

? What appeals to you about the role?

? The fundamental skills and experience you would be able to bring to the role?

? The support and development you would need to be successful?

? Current salary?

? Notice period (if relevant)?

? If you live outside of Cambridge, would travel be an issue (where applicable)?

Wholesale Product Developer

£50K
Portsmouth
12-month Fixed Term Contract

You will build and grow the wholesale business through targeted ranging both in the UK and Internationally. Responsibilities will include planning, developing, range building and buying of exclusive wholesale collections (all departments) meeting the requirements of specific partners, territories and platforms.

Working closely with the Head of Global Partnerships and Wholesale and account teams in order to listen to wholesale customer requirements and build focussed and exclusive line and assortment plans which meet sales volumes, margin, channel strategy and merchandising requirements. You will follow product development from concept to landing final samples for wholesale.

You will have a strong product eye. You are a team player who can make things happen & influence colleagues both internally and externally. Strong negotiation skills are a must with the confidence to drive the best results for the business.

Role Accountabilities

- Product develop Wholesale ranges across all departments to showcase company DNA globally
- Select bestselling silhouettes & existing products to adapt into exclusive prints / colours & trims
- Work closely with Buying team to ensure cost prices are aligned with core company range & negotiated to hit department margin targets and wholesale partner intake margin requirements
- Research, develop and buy exclusive ranges across all departments for the company`s wholesale customers
- Liaise daily with designers, buyers, merchandisers and account managers
- Manage the critical path to ensure products are delivered on time and to the correct specifications
- Place wholesale orders directly with supplier base and follow up daily developments and production status of all styles in a collection
- Ensure selling samples are landed in time to meet needs of show dates and seasonal selling windows - agree, plus sample management of wholesale ranges
- Undertake regular competitive reviews of product to gain extensive knowledge of the company`s wholesale competitors

Experience and Skills

- Previous experience in a similar role, developing wholesale ranges
- Effortlessly establishes outstanding relationships with others (customers, colleagues, suppliers)
- Gains clear agreement & commitment from others by persuading, convincing & negotiating
- Structures information & communications to meet the needs & knowledge level of the intended audience
- Creates brand appropriate innovative products or designs
- Consistently monitors performance against deadlines, targets & milestones

Wholesale Product Developer

£50K
Portsmouth
12-month Fixed Term Contract

You will build and grow the wholesale business through targeted ranging both in the UK and Internationally. Responsibilities will include planning, developing, range building and buying of exclusive wholesale collections (all departments) meeting the requirements of specific partners, territories and platforms.

Working closely with the Head of Global Partnerships and Wholesale and account teams in order to listen to wholesale customer requirements and build focussed and exclusive line and assortment plans which meet sales volumes, margin, channel strategy and merchandising requirements. You will follow product development from concept to landing final samples for wholesale.

You will have a strong product eye. You are a team player who can make things happen & influence colleagues both internally and externally. Strong negotiation skills are a must with the confidence to drive the best results for the business.

Role Accountabilities

- Product develop Wholesale ranges across all departments to showcase company DNA globally
- Select bestselling silhouettes & existing products to adapt into exclusive prints / colours & trims
- Work closely with Buying team to ensure cost prices are aligned with core company range & negotiated to hit department margin targets and wholesale partner intake margin requirements
- Research, develop and buy exclusive ranges across all departments for the company`s wholesale customers
- Liaise daily with designers, buyers, merchandisers and account managers
- Manage the critical path to ensure products are delivered on time and to the correct specifications
- Place wholesale orders directly with supplier base and follow up daily developments and production status of all styles in a collection
- Ensure selling samples are landed in time to meet needs of show dates and seasonal selling windows - agree, plus sample management of wholesale ranges
- Undertake regular competitive reviews of product to gain extensive knowledge of the company`s wholesale competitors

Experience and Skills

- Previous experience in a similar role, developing wholesale ranges
- Effortlessly establishes outstanding relationships with others (customers, colleagues, suppliers)
- Gains clear agreement & commitment from others by persuading, convincing & negotiating
- Structures information & communications to meet the needs & knowledge level of the intended audience
- Creates brand appropriate innovative products or designs
- Consistently monitors performance against deadlines, targets & milestones

Ecorys UK is a leading International management consultancy delivering innovative solutions in research and evaluation, communications and programme management services for a range of UK and European public and private sector organisations. We have passionate teams working on meaningful policies that have an impact on people’s lives around the world.  We are a socially responsible, employee-owned organisation that gives 1% of our profits to charity each year.  Our working culture promotes personal and career development and you will be part of a large international group with offices worldwide. Ecorys operates a flexible working policy.

About the role

The role of Senior Network Administrator will be involved in the effective management, support, and maintenance of all aspects of the server and network infrastructure in use at Ecorys UK.

With the support of the IT manager, they should ensure that the highest level of security is applied throughout and that all services are available to 300+ staff during core working hours.

The Senior Network Administrator will need to ensure that all server & network infrastructure, is secure, up to date, & available for use during core working hours (40+ Wintel Servers, Aruba Switches, Sonicwall NSA’s). Also, manage and maintain the deployment policies & software packages for the core workspace devices. (Microsoft Intune, Ivanti Workspace, Group Policy, PDQ).

In addition, the Senior Network Administrator will deploy/migrate new servers & network infrastructure to support the business needs as required, and implement, manage, monitor & test backup policies for Server, Data & core infrastructure (Altaro, Asigra, Arcserve).

Providing customer-focused support is also important and the role will have a high profile in serving as the primary escalation point for support cases that need to be handed to Systems Administration from the helpdesk team.

Working closely with IT colleagues at other Ecorys Group countries to ensure strategies and technologies are aligned is also key, to provide out of hours coverage to support server and network infrastructure as and when required.

This role is based in Central Birmingham with occasional travel to UK office and European offices.

Role Requirements

It is essential that you can have significant hands-on experience with VMWARE virtualisation technologies, Microsoft Active Directory/Azure and also significant hands-on experience administering managed Window Operating systems in a corporate network environment (Intune/SCCM/Ivanti). Extensive understanding of networking fundamentals (TCP/IP, DNS, DHCP) is critical.

Demonstrable experience of administering and managing Microsoft Office 365 is also important.

To drive the success of the role it is essential that you have professional communication skills for dealing with colleagues and stakeholders patiently and effectively at all levels of the business, in person and remotely.

Desirable:

Microsoft Intune/SCCM

Microsoft Teams/Sharepoint

Firewall, Router and Network switch configuration/maintenance

Please apply with your CV and covering letter outlining your motivations.

Ecorys UK is a leading International management consultancy delivering innovative solutions in research and evaluation, communications and programme management services for a range of UK and European public and private sector organisations. We have passionate teams working on meaningful policies that have an impact on people’s lives around the world.  We are a socially responsible, employee-owned organisation that gives 1% of our profits to charity each year.  Our working culture promotes personal and career development and you will be part of a large international group with offices worldwide. Ecorys operates a flexible working policy.

About the role

The role of Senior Network Administrator will be involved in the effective management, support, and maintenance of all aspects of the server and network infrastructure in use at Ecorys UK.

With the support of the IT manager, they should ensure that the highest level of security is applied throughout and that all services are available to 300+ staff during core working hours.

The Senior Network Administrator will need to ensure that all server & network infrastructure, is secure, up to date, & available for use during core working hours (40+ Wintel Servers, Aruba Switches, Sonicwall NSA’s). Also, manage and maintain the deployment policies & software packages for the core workspace devices. (Microsoft Intune, Ivanti Workspace, Group Policy, PDQ).

In addition, the Senior Network Administrator will deploy/migrate new servers & network infrastructure to support the business needs as required, and implement, manage, monitor & test backup policies for Server, Data & core infrastructure (Altaro, Asigra, Arcserve).

Providing customer-focused support is also important and the role will have a high profile in serving as the primary escalation point for support cases that need to be handed to Systems Administration from the helpdesk team.

Working closely with IT colleagues at other Ecorys Group countries to ensure strategies and technologies are aligned is also key, to provide out of hours coverage to support server and network infrastructure as and when required.

This role is based in Central Birmingham with occasional travel to UK office and European offices.

Role Requirements

It is essential that you can have significant hands-on experience with VMWARE virtualisation technologies, Microsoft Active Directory/Azure and also significant hands-on experience administering managed Window Operating systems in a corporate network environment (Intune/SCCM/Ivanti). Extensive understanding of networking fundamentals (TCP/IP, DNS, DHCP) is critical.

Demonstrable experience of administering and managing Microsoft Office 365 is also important.

To drive the success of the role it is essential that you have professional communication skills for dealing with colleagues and stakeholders patiently and effectively at all levels of the business, in person and remotely.

Desirable:

Microsoft Intune/SCCM

Microsoft Teams/Sharepoint

Firewall, Router and Network switch configuration/maintenance

Please apply with your CV and covering letter outlining your motivations.

Learner Mentor DevOps Engineer - IT Apprenticeships -

Permanent Full Time - Interviewing asap for March/April 2020 start

£38k+ dep on experience, plus amazing benefits including 4 week sabbatical after 5 years service, company away days, Charity support events, BBQs, Team company days/weekends to European destinations, private healthcare plan, CPD support, progression opportunities, Company performance related bonus

Homebased - to cover nationally remotely

Working with and remote video conferencing with up to 40-50 learners.

Our client is the UK's leader in accelerated learning, providing the fastest, most comprehensive and industry-relevant training to IT and digital professionals at every stage of their careers since 2001. Over 68,000 students have received the knowledge and credentials that businesses need, faster than any other provider through their proven accelerated learning model.  They are a training provider for every professional in the IT sector, whether apprentices changing or starting their career, or senior managers exploring the latest products. Once in our clients training centre, students eat, sleep and breathe new learning, gaining as much from the experiences of their classmates as from their instructor’s expertise. This immersive approach helps develop knowledgeable, practical and collaborative professionals who are ready to accelerate their careers in IT through a commitment to lifelong learning.

The IT sector never stands still. It’s our clients established and long-standing partnerships with major digital vendors like Microsoft, Cisco, EC-Council, (ISC)2 and CompTIA that allow them to deliver award-winning training at speed, helping grow and strengthen the UK economy through excellence in digital training and apprenticeships.

As the Learner Mentor for DevOps Engineer you will be supporting learners to gain their Level 4 qualifications.

It will be your job as the DevOps expert to create, strengthen and own relationships with Employers and Apprentices.  Manage the progression of a caseload of 40-50 Apprentices (dependent on nature of portfolio).  Take overall responsibility for each Apprentice’s journey, providing pastoral care, ensure apprentices are efficiently signposted to the resources they need for success. Provide 1st level functional skills support and co-ordinate 2nd/3rd level help. Organise infill training to support the courses attended by each Apprentice. Ensure that each Apprentice has a record that is accurate and funding compliant. Meet KPIs, including; success and timely success measures, the business value of DevOps in terms of Time, Cost, Quality, Automation techniques, such as scripting and use of APIs, Test Driven Development and the Test Pyramid and How the practice is underpinned by unit testing, the difference between Software-as-a-Service (SaaS) v bespoke v enterprise tooling and maintain an awareness of cloud certification requirements.

To apply for the role of Learner Mentor  DevOps please email your cv to 

Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and welfare to work sectors nationally.  We are committed to giving full free pre-interview advice and guidance right throughout the interview process

Learner Mentor DevOps Engineer - IT Apprenticeships -

Permanent Full Time - Interviewing asap for March/April 2020 start

£38k+ dep on experience, plus amazing benefits including 4 week sabbatical after 5 years service, company away days, Charity support events, BBQs, Team company days/weekends to European destinations, private healthcare plan, CPD support, progression opportunities, Company performance related bonus

Homebased - to cover nationally remotely

Working with and remote video conferencing with up to 40-50 learners.

Our client is the UK's leader in accelerated learning, providing the fastest, most comprehensive and industry-relevant training to IT and digital professionals at every stage of their careers since 2001. Over 68,000 students have received the knowledge and credentials that businesses need, faster than any other provider through their proven accelerated learning model.  They are a training provider for every professional in the IT sector, whether apprentices changing or starting their career, or senior managers exploring the latest products. Once in our clients training centre, students eat, sleep and breathe new learning, gaining as much from the experiences of their classmates as from their instructor’s expertise. This immersive approach helps develop knowledgeable, practical and collaborative professionals who are ready to accelerate their careers in IT through a commitment to lifelong learning.

The IT sector never stands still. It’s our clients established and long-standing partnerships with major digital vendors like Microsoft, Cisco, EC-Council, (ISC)2 and CompTIA that allow them to deliver award-winning training at speed, helping grow and strengthen the UK economy through excellence in digital training and apprenticeships.

As the Learner Mentor for DevOps Engineer you will be supporting learners to gain their Level 4 qualifications.

It will be your job as the DevOps expert to create, strengthen and own relationships with Employers and Apprentices.  Manage the progression of a caseload of 40-50 Apprentices (dependent on nature of portfolio).  Take overall responsibility for each Apprentice’s journey, providing pastoral care, ensure apprentices are efficiently signposted to the resources they need for success. Provide 1st level functional skills support and co-ordinate 2nd/3rd level help. Organise infill training to support the courses attended by each Apprentice. Ensure that each Apprentice has a record that is accurate and funding compliant. Meet KPIs, including; success and timely success measures, the business value of DevOps in terms of Time, Cost, Quality, Automation techniques, such as scripting and use of APIs, Test Driven Development and the Test Pyramid and How the practice is underpinned by unit testing, the difference between Software-as-a-Service (SaaS) v bespoke v enterprise tooling and maintain an awareness of cloud certification requirements.

To apply for the role of Learner Mentor  DevOps please email your cv to 

Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and welfare to work sectors nationally.  We are committed to giving full free pre-interview advice and guidance right throughout the interview process