1 st Line Support - Helpdesk, MSP, IT

£18-20k DOE + Bonus + Benefits - Wymondham, Norfolk

CloudScope are looking for a 1 st Line Support analyst for a truly brilliant technical solutions provider in Wymondham. They have a diverse product and services portfolio including, Managed IT Support, Cyber Security, VoIP Systems and Hosting.

Whilst well-grounded, this business is expanding and set to become the largest, most successful IT services providers in East Anglia. Now is a great time to join as they are on the crest of major expansion.

You will be good on the phone and organised. Diligent, tidy, endowed with common sense and the ability to take responsibility. Consistent and able to complete tasks thoroughly applying intelligence and broader understanding of IT where necessary.

The Role

• Taking the initial call and resolving where possible or escalating technical issues
• As you develop in the role you will learn:

• Setting up and supporting small and medium business networks.
• Supporting PCs and servers remotely and on-site (Win7/8/10, 2008, 2012).
• Installing business computer systems.
• Office 365 maintenance, installation and migration. Supporting customer applications.
• Microsoft Exchange 2007/2010/2013.
• Setting up email accounts and website hosting (Linux and Windows)
• Managing WHM web servers and DNS.
• Administration of IP Phone systems (via web-based interface).

The Candidate

• Good IT and problem-solving skills
• Good written and oral skills
• To be confident on the phone when dealing with clients
• To be keen to learn and passionate about IT

Benefits

• A generous bonus scheme
• 25 Days annual leave plus bank holidays
• Accredited Childcare Voucher scheme
• Flexible working

Salary: £16 - 20k + Quarterly Bonus + Full range of company Benefits

Working Hours: 9AM-6PM Monday - Friday with some flexibility on start times.

Who would suit this role?

This is an excellent role for a junior IT engineer with some experience in IT either from an IT service provider or in-house team. A candidate who Is looking to learn fast, work hard and be rewarded through regular performance reviews and structured progression.

1 st Line Support - Helpdesk, MSP, IT

£16-20k DOE + Bonus + Benefits - Wymondham, Norfolk

I'm looking for a 1 st Line Support analyst for a truly brilliant technical solutions provider in Wymondham. They have a diverse product and services portfolio including, Managed IT Support, Cyber Security, VoIP Systems and Hosting.

Whilst well-grounded, this business is expanding and set to become the largest, most successful IT services providers in East Anglia. Now is a great time to join as they are on the crest of major expansion.

You will be good on the phone and organised. Diligent, tidy, endowed with common sense and the ability to take responsibility. Consistent and able to complete tasks thoroughly applying intelligence and broader understanding of IT where necessary.

The Role

• Taking the initial call and resolving where possible or escalating technical issues
• As you develop in the role you will learn:

• Setting up and supporting small and medium business networks.
• Supporting PCs and servers remotely and on-site (Win7/8/10, 2008, 2012).
• Installing business computer systems.
• Office 365 maintenance, installation and migration. Supporting customer applications.
• Microsoft Exchange 2007/2010/2013.
• Setting up email accounts and website hosting (Linux and Windows)
• Managing WHM web servers and DNS.
• Administration of IP Phone systems (via web-based interface).

The Candidate

• Good IT and problem-solving skills
• Good written and oral skills
• To be confident on the phone when dealing with clients
• To be keen to learn and passionate about IT

Benefits

• A generous bonus scheme
• 25 Days annual leave plus bank holidays
• Accredited Childcare Voucher scheme
• Flexible working

Salary: £16 - 20k + Quarterly Bonus + Full range of company Benefits

Working Hours: 9AM-6PM Monday - Friday with some flexibility on start times.

Who would suit this role?

This is an excellent role for a junior IT engineer with some experience in IT either from an IT service provider or in-house team. A candidate who Is looking to learn fast, work hard and be rewarded through regular performance reviews and structured progression.

1 st Line Support - Helpdesk, MSP, IT

£18-20k DOE + Bonus + Benefits - Wymondham, Norfolk

CloudScope are looking for a 1 st Line Support analyst for a truly brilliant technical solutions provider in Wymondham. They have a diverse product and services portfolio including, Managed IT Support, Cyber Security, VoIP Systems and Hosting.

Whilst well-grounded, this business is expanding and set to become the largest, most successful IT services providers in East Anglia. Now is a great time to join as they are on the crest of major expansion.

You will be good on the phone and organised. Diligent, tidy, endowed with common sense and the ability to take responsibility. Consistent and able to complete tasks thoroughly applying intelligence and broader understanding of IT where necessary.

The Role

• Taking the initial call and resolving where possible or escalating technical issues
• As you develop in the role you will learn:

• Setting up and supporting small and medium business networks.
• Supporting PCs and servers remotely and on-site (Win7/8/10, 2008, 2012).
• Installing business computer systems.
• Office 365 maintenance, installation and migration. Supporting customer applications.
• Microsoft Exchange 2007/2010/2013.
• Setting up email accounts and website hosting (Linux and Windows)
• Managing WHM web servers and DNS.
• Administration of IP Phone systems (via web-based interface).

The Candidate

• Good IT and problem-solving skills
• Good written and oral skills
• To be confident on the phone when dealing with clients
• To be keen to learn and passionate about IT

Benefits

• A generous bonus scheme
• 25 Days annual leave plus bank holidays
• Accredited Childcare Voucher scheme
• Flexible working

Salary: £16 - 20k + Quarterly Bonus + Full range of company Benefits

Working Hours: 9AM-6PM Monday - Friday with some flexibility on start times.

Who would suit this role?

This is an excellent role for a junior IT engineer with some experience in IT either from an IT service provider or in-house team. A candidate who Is looking to learn fast, work hard and be rewarded through regular performance reviews and structured progression.

1 st Line Support - Helpdesk, MSP, IT

£16-20k DOE + Bonus + Benefits - Wymondham, Norfolk

I'm looking for a 1 st Line Support analyst for a truly brilliant technical solutions provider in Wymondham. They have a diverse product and services portfolio including, Managed IT Support, Cyber Security, VoIP Systems and Hosting.

Whilst well-grounded, this business is expanding and set to become the largest, most successful IT services providers in East Anglia. Now is a great time to join as they are on the crest of major expansion.

You will be good on the phone and organised. Diligent, tidy, endowed with common sense and the ability to take responsibility. Consistent and able to complete tasks thoroughly applying intelligence and broader understanding of IT where necessary.

The Role

• Taking the initial call and resolving where possible or escalating technical issues
• As you develop in the role you will learn:

• Setting up and supporting small and medium business networks.
• Supporting PCs and servers remotely and on-site (Win7/8/10, 2008, 2012).
• Installing business computer systems.
• Office 365 maintenance, installation and migration. Supporting customer applications.
• Microsoft Exchange 2007/2010/2013.
• Setting up email accounts and website hosting (Linux and Windows)
• Managing WHM web servers and DNS.
• Administration of IP Phone systems (via web-based interface).

The Candidate

• Good IT and problem-solving skills
• Good written and oral skills
• To be confident on the phone when dealing with clients
• To be keen to learn and passionate about IT

Benefits

• A generous bonus scheme
• 25 Days annual leave plus bank holidays
• Accredited Childcare Voucher scheme
• Flexible working

Salary: £16 - 20k + Quarterly Bonus + Full range of company Benefits

Working Hours: 9AM-6PM Monday - Friday with some flexibility on start times.

Who would suit this role?

This is an excellent role for a junior IT engineer with some experience in IT either from an IT service provider or in-house team. A candidate who Is looking to learn fast, work hard and be rewarded through regular performance reviews and structured progression.

Software Developer - Exeter - £30,000 - £35,000

C# | HTML | CSS | WPF | MVC

NEW ROLE

Committed career progression plan from Day 1
Flexible working / Remote working
Enviable benefits package!

I am urgently on the lookout for any Software Developers in the Exeter or surrounding areas who are actively looking for their next role.

My Client are on the lookout for their next Software Developer who are actively looking to work with the below skill sets as they work with a market leading platform in their latest project of 2020.

- C#
- HTML/CSS
- MVC / WPF / Winforms
- Ability to work well within a team and contribute in a positive manner

Interviews are being lined up as of next week.

If you are reading this and would like to learn more, or know of someone that would be interested, please send your CV to: bella.wickens @(url removed) to discuss it further.

C# | HTML | CSS | WPF | MVC

Software Developer - Exeter - £30,000 - £35,000

Software Developer - Exeter - £30,000 - £35,000

C# | HTML | CSS | WPF | MVC

NEW ROLE

Committed career progression plan from Day 1
Flexible working / Remote working
Enviable benefits package!

I am urgently on the lookout for any Software Developers in the Exeter or surrounding areas who are actively looking for their next role.

My Client are on the lookout for their next Software Developer who are actively looking to work with the below skill sets as they work with a market leading platform in their latest project of 2020.

- C#
- HTML/CSS
- MVC / WPF / Winforms
- Ability to work well within a team and contribute in a positive manner

Interviews are being lined up as of next week.

If you are reading this and would like to learn more, or know of someone that would be interested, please send your CV to: bella.wickens @(url removed) to discuss it further.

C# | HTML | CSS | WPF | MVC

Software Developer - Exeter - £30,000 - £35,000

An IT Support Engineer is required by our Manufacturing client in Harrogate. A salary of up to £27k is available dependent upon experience.

The IT Support Engineer will take responsibility for the improvements and upgrade of company systems and support for an exciting and rewarding company. The role also involves the support and management of the IT Support Technician, so this role could be a fantastic opportunity for someone looking to progress in regards to dipping their toes into management.

The IT Support Engineer will take on typical duties maintaining, designing and implementing information systems as well as managing the Helpdesk Ticket System. You will take on the installation and configuration of hardware for both new and existing users as well as creation and delivery of training modules for the business.

You will ideally have a good deal of experience of the following; Excel, ODBC Connections (Microsoft Query), CRM, MS Office and desktop/server operating systems, Database support and SQL queries, ODBC Connections.

This is an ideal role for an IT Support Engineer looking to take their next career step. You will be a quick learner and used to working in small teams as well as understand how to take responsibility for systems upgrade and improvements.

Required skills:

- Microsoft Office and desktop/server operating systems.

- Database support and SQL queries experience preferred

- Systems upgrade, troubleshooting and fault resolution

Salary:

Basic salary from £25k to £27k plus benefits.

Location:

Harrogate, West Yorkshire

Commute from: Wetherby / Otley / Ripley / Ripon / Tadcaster / York / Leeds / Knaresborough / Skipton

Alternative Titles:

Technical Support Engineer / ICT Technician / IT Support Analyst / IT Systems Manager

To Apply:

Please send your CV through to Peter Strutt of CV Screen in strict confidence.

Summary:

- IT Support Engineer vacancy in Harrogate

- Microsoft desktop/server operating systems required

- Database support and SQL queries experience preferred

- Strong technical experience and communication skills required

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)

An IT Support Engineer is required by our Manufacturing client in Harrogate. A salary of up to £27k is available dependent upon experience.

The IT Support Engineer will take responsibility for the improvements and upgrade of company systems and support for an exciting and rewarding company. The role also involves the support and management of the IT Support Technician, so this role could be a fantastic opportunity for someone looking to progress in regards to dipping their toes into management.

The IT Support Engineer will take on typical duties maintaining, designing and implementing information systems as well as managing the Helpdesk Ticket System. You will take on the installation and configuration of hardware for both new and existing users as well as creation and delivery of training modules for the business.

You will ideally have a good deal of experience of the following; Excel, ODBC Connections (Microsoft Query), CRM, MS Office and desktop/server operating systems, Database support and SQL queries, ODBC Connections.

This is an ideal role for an IT Support Engineer looking to take their next career step. You will be a quick learner and used to working in small teams as well as understand how to take responsibility for systems upgrade and improvements.

Required skills:

- Microsoft Office and desktop/server operating systems.

- Database support and SQL queries experience preferred

- Systems upgrade, troubleshooting and fault resolution

Salary:

Basic salary from £25k to £27k plus benefits.

Location:

Harrogate, West Yorkshire

Commute from: Wetherby / Otley / Ripley / Ripon / Tadcaster / York / Leeds / Knaresborough / Skipton

Alternative Titles:

Technical Support Engineer / ICT Technician / IT Support Analyst / IT Systems Manager

To Apply:

Please send your CV through to Peter Strutt of CV Screen in strict confidence.

Summary:

- IT Support Engineer vacancy in Harrogate

- Microsoft desktop/server operating systems required

- Database support and SQL queries experience preferred

- Strong technical experience and communication skills required

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)

Are you looking to kick- start a career in IT? Our client has an excellent opportunity for an IT Technician to join their rapidly growing business. Joining this dedicated support team, you will provide telephone and on-site assistance to customers throughout the country, dealing with various software and hardware technology issues.

This is a full-time, hands-on technical role and provides an excellent opportunity to expand and develop your practical IT knowledge, whilst working within a motivated friendly team. Whilst IT knowledge is advantageous, personal attributes including friendly concise communication and the ability to learn quickly are the most important aspects of this vacancy.

Person requirements

• Ability to learn quickly on the job, grasp business knowledge and communicate effectively.
• Although training provided, experience of Microsoft client\server environments, Microsoft SQL and networking technologies advantageous.
• The role is sometimes customer facing and requires good communication skills with excellent spoken English.
• Experience with web technologies, especially Magento platform is beneficial, but not essential.
• Bright, driven and energetic with a passion for learning and technology.
• Ideal candidate will have an IT qualification, or some previous working experience within an IT role.
• Overnight stays sometime required for customer visits outside the local area.

Essential skills

• Good communication skills.
• Driving licence & car (for customer site visits).
• Ability to learn & adapt quickly.

We endeavour to respond to all applications; however, due to the large volume this isn't always possible. If you haven't heard from us within seven days, please assume you have not been successful for this particular role. Thank you for your interest and please continue to look at our website for future opportunities.

Are you looking to kick- start a career in IT? Our client has an excellent opportunity for an IT Technician to join their rapidly growing business. Joining this dedicated support team, you will provide telephone and on-site assistance to customers throughout the country, dealing with various software and hardware technology issues.

This is a full-time, hands-on technical role and provides an excellent opportunity to expand and develop your practical IT knowledge, whilst working within a motivated friendly team. Whilst IT knowledge is advantageous, personal attributes including friendly concise communication and the ability to learn quickly are the most important aspects of this vacancy.

Person requirements

• Ability to learn quickly on the job, grasp business knowledge and communicate effectively.
• Although training provided, experience of Microsoft client\server environments, Microsoft SQL and networking technologies advantageous.
• The role is sometimes customer facing and requires good communication skills with excellent spoken English.
• Experience with web technologies, especially Magento platform is beneficial, but not essential.
• Bright, driven and energetic with a passion for learning and technology.
• Ideal candidate will have an IT qualification, or some previous working experience within an IT role.
• Overnight stays sometime required for customer visits outside the local area.

Essential skills

• Good communication skills.
• Driving licence & car (for customer site visits).
• Ability to learn & adapt quickly.

We endeavour to respond to all applications; however, due to the large volume this isn't always possible. If you haven't heard from us within seven days, please assume you have not been successful for this particular role. Thank you for your interest and please continue to look at our website for future opportunities.

Digital Product Delivery Lead / External Candidate Portal

To identify, develop and deliver digital and business change projects that help innovate or differentiate the business, ensuring a high degree of business involvement, fast turnaround, and frequent update. To develop and lead a digital delivery strategy across the organisation, fostering a product management and process ownership focus within the business areas and ensuring the right skills are available to deliver within Digital Delivery and Process Excellence.

Job Accountabilities

• Ensure the Health and Safety management framework is embedded in all activities and our Health and Safety belief statement is a reality
• Work as part of the Digital Delivery and Process Excellence management team in the day to day leadership of the area
• Lead and inspire teams and contractors to maintain and develop the organisational culture, values and the company reputation to ensure delivery of the UU vision
• Works as a partner to assigned business areas/products owners alongside Digital Strategy and Planning to:
  • translate and interpret business strategy to ensure business benefits and company business plan commitments can be achieved
  • connect the business areas strategic and tactical objectives to the work the Digital Delivery and Process Excellence teams will undertake
  • help identify and develop new opportunities to innovate and improve the business areas
  • provide frequent updates of service development to senior stakeholders
  • ensure all delivery is aligned to roadmaps and central digital design
• Accountable for the successful delivery of digital and business change projects for assigned business areas, including:
• Overseeing a portfolio of change covering design, build, test and handover

1. Determining the right delivery mode for specific needs and establishing the right team from across the organisation to succeed
2. managing project teams and keeping them focused on delivery of objectives
3. planning, directing and delivering agreed initiatives to time, cost and quality objectives
4. managing dependencies both within assigned business areas and across other areas
5. fostering good communication and working relationship project sponsors and product managers/owners

• Developing Digital Services and Digital Delivery and Process Excellence within UU by:

1. providing line management to project management resource
2. continually developing the delivery modes, skills and service in line with external market developments and business needs
3. fostering and developing a ‘digital culture' across the business
4. establishing an effective community of practice for product managers
5. establishing and sustaining a product management practice and competencies across UU

Knowledge and Skills

Degree level qualification or equivalent experience, ideally with post-degree professional qualification

Project or Programme Management certification or equivalent experience

Strong track record and experience in managing large scale, complex transformation programmes through a range of delivery modes

Demonstrable experience of successful collaborative relations to achieve area and business objectives

Extensive leadership and people management skills and an ability to build, recruit and develop high performing teams

Excellent interpersonal skills to manage relationships across UU and influence key leaders at Director and Senior Manager level

Strong commercial management skills and experience, and a demonstrable track record of managing third party suppliers to time, budget, and quality outcomes

A strong financial understanding acquired through budget management

Knowledge of a regulated Utility company

Strong strategic thinker able to ensure projects and programmes are aligned to the overall company strategy for systems thinking and the associated digital strategy and roadmaps

Experience in establishing change through innovation, market awareness and research

We need fantastic people to enable us to deliver a great service to the public. We are committed to reaching and recruiting from every community and then supporting employees to achieve their full potential ensuring they feel valued and included, regardless of their gender, age, race, disability, sexual orientation or social background.
If you are offered a job with us, a number of pre-employment checks need to be carried out before your appointment can be confirmed. Any offer of employment with United Utilities will be subject to a satisfactory checking report from the Disclosure Scotland / the Disclosure and Barring Service.

Digital Product Delivery Lead / External Candidate Portal

To identify, develop and deliver digital and business change projects that help innovate or differentiate the business, ensuring a high degree of business involvement, fast turnaround, and frequent update. To develop and lead a digital delivery strategy across the organisation, fostering a product management and process ownership focus within the business areas and ensuring the right skills are available to deliver within Digital Delivery and Process Excellence.

Job Accountabilities

• Ensure the Health and Safety management framework is embedded in all activities and our Health and Safety belief statement is a reality
• Work as part of the Digital Delivery and Process Excellence management team in the day to day leadership of the area
• Lead and inspire teams and contractors to maintain and develop the organisational culture, values and the company reputation to ensure delivery of the UU vision
• Works as a partner to assigned business areas/products owners alongside Digital Strategy and Planning to:
  • translate and interpret business strategy to ensure business benefits and company business plan commitments can be achieved
  • connect the business areas strategic and tactical objectives to the work the Digital Delivery and Process Excellence teams will undertake
  • help identify and develop new opportunities to innovate and improve the business areas
  • provide frequent updates of service development to senior stakeholders
  • ensure all delivery is aligned to roadmaps and central digital design
• Accountable for the successful delivery of digital and business change projects for assigned business areas, including:
• Overseeing a portfolio of change covering design, build, test and handover

1. Determining the right delivery mode for specific needs and establishing the right team from across the organisation to succeed
2. managing project teams and keeping them focused on delivery of objectives
3. planning, directing and delivering agreed initiatives to time, cost and quality objectives
4. managing dependencies both within assigned business areas and across other areas
5. fostering good communication and working relationship project sponsors and product managers/owners

• Developing Digital Services and Digital Delivery and Process Excellence within UU by:

1. providing line management to project management resource
2. continually developing the delivery modes, skills and service in line with external market developments and business needs
3. fostering and developing a ‘digital culture' across the business
4. establishing an effective community of practice for product managers
5. establishing and sustaining a product management practice and competencies across UU

Knowledge and Skills

Degree level qualification or equivalent experience, ideally with post-degree professional qualification

Project or Programme Management certification or equivalent experience

Strong track record and experience in managing large scale, complex transformation programmes through a range of delivery modes

Demonstrable experience of successful collaborative relations to achieve area and business objectives

Extensive leadership and people management skills and an ability to build, recruit and develop high performing teams

Excellent interpersonal skills to manage relationships across UU and influence key leaders at Director and Senior Manager level

Strong commercial management skills and experience, and a demonstrable track record of managing third party suppliers to time, budget, and quality outcomes

A strong financial understanding acquired through budget management

Knowledge of a regulated Utility company

Strong strategic thinker able to ensure projects and programmes are aligned to the overall company strategy for systems thinking and the associated digital strategy and roadmaps

Experience in establishing change through innovation, market awareness and research

We need fantastic people to enable us to deliver a great service to the public. We are committed to reaching and recruiting from every community and then supporting employees to achieve their full potential ensuring they feel valued and included, regardless of their gender, age, race, disability, sexual orientation or social background.
If you are offered a job with us, a number of pre-employment checks need to be carried out before your appointment can be confirmed. Any offer of employment with United Utilities will be subject to a satisfactory checking report from the Disclosure Scotland / the Disclosure and Barring Service.