This fast growing communications company is looking for a Customer Service Analyst to join their Customer Support team in their modern Guildford office.
As the Customer Service Exec you will have the following responsibilities:

• Help customers understand the company’s products with a friendly and patient approach
• Promoting the company’s products to prospective customers, to help them to make an informed decision when choosing products.
• Resolving customer IT issues using screen sharing tools.
• Managing customer enquiries via calls, emails, a ticketing systems and live chat.
• Work with the Customer Support team to produce and update support content from online videos to FAQ library’s.

As the Customer Service Exec you will have the following personal qualities:

• Be able to think logically, to resolve any problems with arise.
• Strong communicator
• Grammatically correct with creative writing skills
• Strong relationship builder
• Confident and outgoing
• Team player
• Have a can do attitude

Benefits:

• Health Care
• Pension
• Macbook
• Salary £18-20k

This fast growing communications company is looking for a Customer Service Analyst to join their Customer Support team in their modern Guildford office.
As the Customer Service Exec you will have the following responsibilities:

• Help customers understand the company’s products with a friendly and patient approach
• Promoting the company’s products to prospective customers, to help them to make an informed decision when choosing products.
• Resolving customer IT issues using screen sharing tools.
• Managing customer enquiries via calls, emails, a ticketing systems and live chat.
• Work with the Customer Support team to produce and update support content from online videos to FAQ library’s.

As the Customer Service Exec you will have the following personal qualities:

• Be able to think logically, to resolve any problems with arise.
• Strong communicator
• Grammatically correct with creative writing skills
• Strong relationship builder
• Confident and outgoing
• Team player
• Have a can do attitude

Benefits:

• Health Care
• Pension
• Macbook
• Salary £18-20k

Logistics IT Customer Support

Do you have streon IT skills or qualification?

Do you have a strong knowledge of Freight Forwarding?

Do you have strong Customs knowledge?

If the answer to any of the above is yes and you have a passion for customer service then this could be the role for you!


Package:

£26K - £30K

28 days holiday

Pension

Hours: 3 shifts :

08:00 - 16:30, 09:00 - 17:30, 10:30 - 19:00
plus 1 in 4 Sat or Sun - everyone takes their turn


The Role:

Delivering support to Licensed users and potential new unlicensed users of the clients software.
Serving as the first point of contact for customers seeking technical assistance via multiple communication
channels.
Performing remote troubleshooting through diagnostic techniques and pertinent questions.
Determining the best solution based on the issue and details provided by customers.
Encouraging and promoting the use of ASM software and services.
Recording events and problems and their resolution in logs.
Follow-up and update customer status and information.
Passing on any feedback or suggestions by customers to the appropriate internal team.
Working as a self-motivated mature team member.
Installation and upgrade of software for our new and existing customers.
Liaising with all relevant 3rd parties.
Demonstrating software in a one to one or group environment.

#IT #customs #freightforwarding

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.

Logistics IT Customer Support

Do you have streon IT skills or qualification?

Do you have a strong knowledge of Freight Forwarding?

Do you have strong Customs knowledge?

If the answer to any of the above is yes and you have a passion for customer service then this could be the role for you!


Package:

£26K - £30K

28 days holiday

Pension

Hours: 3 shifts :

08:00 - 16:30, 09:00 - 17:30, 10:30 - 19:00
plus 1 in 4 Sat or Sun - everyone takes their turn


The Role:

Delivering support to Licensed users and potential new unlicensed users of the clients software.
Serving as the first point of contact for customers seeking technical assistance via multiple communication
channels.
Performing remote troubleshooting through diagnostic techniques and pertinent questions.
Determining the best solution based on the issue and details provided by customers.
Encouraging and promoting the use of ASM software and services.
Recording events and problems and their resolution in logs.
Follow-up and update customer status and information.
Passing on any feedback or suggestions by customers to the appropriate internal team.
Working as a self-motivated mature team member.
Installation and upgrade of software for our new and existing customers.
Liaising with all relevant 3rd parties.
Demonstrating software in a one to one or group environment.

#IT #customs #freightforwarding

WR Transport & Logistics are the #1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.

Technical Support Assistant

Add Resource and Labour – Bridgwater, Somerset

£18,000 - £20,000 Base (depending on experience)

Monday to Friday

25 days holiday + Bank holidays + Pension + Life Assurance

The Company….

This well renowned Manufacturing Company is looking to recruit a Technical Support Engineer to assist the successful team in coping with an ever increasing demand of their products and services.

In return you can expect an excellent package and to receive ongoing support as well as training and development to ensure you maintain the company’s high standards.

To apply for this position, you must have….

1) Strong experience gained as a Technical Support Engineer ESSENTIAL

Candidates suitable for this position can live anywhere in the following locations….

Bridgwater

Chard

Crewkerne

Cullompton

Dorchester

Gillingham

Lyme Regis

Martock

Shaftsbury

Sherborne

Somerton

Taunton

Tiverton

Yeovil

Technical Support Assistant

Add Resource and Labour – Bridgwater, Somerset

£18,000 - £20,000 Base (depending on experience)

Monday to Friday

25 days holiday + Bank holidays + Pension + Life Assurance

The Company….

This well renowned Manufacturing Company is looking to recruit a Technical Support Engineer to assist the successful team in coping with an ever increasing demand of their products and services.

In return you can expect an excellent package and to receive ongoing support as well as training and development to ensure you maintain the company’s high standards.

To apply for this position, you must have….

1) Strong experience gained as a Technical Support Engineer ESSENTIAL

Candidates suitable for this position can live anywhere in the following locations….

Bridgwater

Chard

Crewkerne

Cullompton

Dorchester

Gillingham

Lyme Regis

Martock

Shaftsbury

Sherborne

Somerton

Taunton

Tiverton

Yeovil

C# .Net / Backend developer 

C# .NET Backend developer required to join a Global Leader within the Fin-Tech space!

Due to expansion within the team there is now room for a range of 5 new Developers from mid level to senior level coders.

Developers are needed to join the Back End team to help keep customers happy through building and improving our highly concurrent event driven architectures; whilst working with amazing technologists.

You will be working on the SaaS trading platform to help deliver new features and improvements in regular release cycles.

This is a company going through HUGE growth.

TECH STACK/TOOLS

• C#
• .Net
• Event Driven Architecture
• Real time distributed systems
• High throughput/Low latency
• GitHub, Team City, Octopus

Company Benefits:

• 15-25% Bonus Scheme
• Share scheme
• Exercise/Sport allowance
• Pension Scheme
• Annual Day Away
• Regular Social Events
• Flexi Work/Life balance
• 25 Days Holiday
• Free Staff Kitchen
• Healthcare & Travel Insurance
• Referral Bonus

Salary

£65000-£75000

C# .Net / Backend developer 

C# .NET Backend developer required to join a Global Leader within the Fin-Tech space!

Due to expansion within the team there is now room for a range of 5 new Developers from mid level to senior level coders.

Developers are needed to join the Back End team to help keep customers happy through building and improving our highly concurrent event driven architectures; whilst working with amazing technologists.

You will be working on the SaaS trading platform to help deliver new features and improvements in regular release cycles.

This is a company going through HUGE growth.

TECH STACK/TOOLS

• C#
• .Net
• Event Driven Architecture
• Real time distributed systems
• High throughput/Low latency
• GitHub, Team City, Octopus

Company Benefits:

• 15-25% Bonus Scheme
• Share scheme
• Exercise/Sport allowance
• Pension Scheme
• Annual Day Away
• Regular Social Events
• Flexi Work/Life balance
• 25 Days Holiday
• Free Staff Kitchen
• Healthcare & Travel Insurance
• Referral Bonus

Salary

£65000-£75000

Software Engineer C++

Consumer Electronics / Music Technology / Audio Electronics

Cambridgeshire

£40-45K plus benefits package

Opportunity for a Software Engineer to join a high-end audio electronics company and develop software in C and C++ for their premium audio products, including playback systems to connect audio hardware, and media applications to interface with online music streaming services like Spotify.

They are a premium brand in the consumer audio market and are known for their high standards of engineering and absolute precision. They are looking for a software developer who can bring their own ideas to the table, so this role is well suited to an accomplished C++ software engineer who is looking for more freedom in their job.

It's a great time to join the company as they are well established (30+ years) but also still growing, thanks to the combination of long-standing core products and the success of a new product line launched last year.

Joining a small, specialist team, you will be working across a variety of projects in C and C++, including…

-Developing software to interface with media and music streaming services like Spotify, Rune, Deezer and TIDAL
-Working in C++ to develop software for music and media playback
-Collaborating with hardware and electronic engineers to develop networked audio products
-Taking software products from ideas and concepts through to development and delivery
-Building media streaming applications
-Using Qt to build cross platform GUIs

The breadth of projects therefore requires an experienced C++ developer who has a good 'bigger picture' overview of software development, with knowledge across C and C++, embedded Linux, Qt, network standards and ARM processors.

Skill set:

-Background developing software for music technology, audio or streaming products and applications
-Accomplished C and C++ developer
-Skilled in Qt for GUI development
-Expert in embedded Linux
-Familiar with network and internet standards
-Detailed knowledge of ARM processors


If this C++ Software Developer role sounds appealing, please apply and I will contact you with further details. If this isn't the right role for you but you are interested in working in audio or music, please feel free to connect with me on LinkedIn or Twitter at NoiseyTess.

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Software Engineer C++

Consumer Electronics / Music Technology / Audio Electronics

Cambridgeshire

£40-45K plus benefits package

Opportunity for a Software Engineer to join a high-end audio electronics company and develop software in C and C++ for their premium audio products, including playback systems to connect audio hardware, and media applications to interface with online music streaming services like Spotify.

They are a premium brand in the consumer audio market and are known for their high standards of engineering and absolute precision. They are looking for a software developer who can bring their own ideas to the table, so this role is well suited to an accomplished C++ software engineer who is looking for more freedom in their job.

It's a great time to join the company as they are well established (30+ years) but also still growing, thanks to the combination of long-standing core products and the success of a new product line launched last year.

Joining a small, specialist team, you will be working across a variety of projects in C and C++, including…

-Developing software to interface with media and music streaming services like Spotify, Rune, Deezer and TIDAL
-Working in C++ to develop software for music and media playback
-Collaborating with hardware and electronic engineers to develop networked audio products
-Taking software products from ideas and concepts through to development and delivery
-Building media streaming applications
-Using Qt to build cross platform GUIs

The breadth of projects therefore requires an experienced C++ developer who has a good 'bigger picture' overview of software development, with knowledge across C and C++, embedded Linux, Qt, network standards and ARM processors.

Skill set:

-Background developing software for music technology, audio or streaming products and applications
-Accomplished C and C++ developer
-Skilled in Qt for GUI development
-Expert in embedded Linux
-Familiar with network and internet standards
-Detailed knowledge of ARM processors


If this C++ Software Developer role sounds appealing, please apply and I will contact you with further details. If this isn't the right role for you but you are interested in working in audio or music, please feel free to connect with me on LinkedIn or Twitter at NoiseyTess.

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.