Software Engineer II – PHP / Full Stack – Cardiff

Overview

LexisNexis Risk Solutions is seeking a full stack Software Engineer with a background in PHP to join our Cardiff based development team. Our teams are collaborative, forward thinking and agile. We support multiple products with a challenging and exciting set of features and provide real opportunity for our teams to contribute to the success of the organisation

Company Description

LexisNexis Risk Solutions is a leading provider of innovative solutions for significant risk data analytics challenges.  We use the power of data and advanced analytics to help our customers make better, timelier decisions. Our innovative solutions enable organisations to manage risks like identity theft, fraud, money laundering and terrorism and prevent ?nancial crimes and scams. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more ef?cient

LexisNexis is part of RELX Group plc, a world-leading provider of information solutions for professional customers.

As a full stack Software Engineer, you will be a vital member of our team working with a diverse range of technologies (such as PHP7, Docker, Vuejs and our distributed data platform). You will enjoy working in a friendly environment and benefit from our investment in staff

Main Responsibilities

• We will help you learn how to use our big data platform - HPCC - through a combination of training courses, self-learning and peer support

• Contributing to the design of new features and solutions

• Developing and delivering features across the full stack (including use of modern PHP frameworks, front-end frameworks, HPCC and other tools)

• Contributing to the quality assurance effort, including use of test automation tools (such as Cucumber) and Continuous Integration tools (such as Jenkins)

• Working closely with the product owner and project management to deliver timely products and enhancements

Essential Skills and Attributes

• Passionate collaborator with a focus on what is best for the team (both immediate and the wider group)

• Strong and enthusiastic technologist, able to demonstrate a broad technical knowledge 

• Good PHP development skills using modern PHP frameworks (such as Zend, Laravel or Lumen)

• Understanding of Kanban or Scrum and enthusiasm to be part of an agile development team

• Understanding of modern development Build, Test and Deployment pipelines

• Experience working with relational databases such as MySQL

• Excellent oral and written communication skills

• Clear focus on the customer

Desirable Skills

• Experience of querying distributed data platforms and data warehouses

• Experience of TDD and BDD for contributing to automated test packs

• Active participation in the development community

• Experience of front-end frameworks, such as Vuejs

• An interest in modern software development, including Docker and Continuous Delivery

• A good understanding of SOA and API concepts, including security

• A strong working knowledge of application development tools and methodologies

Benefits of working for us

• The opportunity to work on a full range of challenging and interesting technologies and help to conquer some of the next generation of problems in risk data analytics

• Get to make a real difference to our customers and society

• Join a growing, diverse and sociable team of talented Engineers who enjoy regular team building days, “Pizza Fridays” and dedicated time for innovation

• Help us to continually evolve and modernise our Technology stack 

• The opportunity to learn a multitude of technologies, including but not limited to: PHP, ECL (HPCC), Docker, Cucumber and Ruby

About LexisNexis Risk Solutions

We’re a superb company to work for, with great people, world class technology, market leading products, a culture of innovation and collaboration, and superb career prospects

At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. Headquartered in metro Atlanta, LexisNexis Risk Solutions serves customers in more than 100 countries and is part of FTS 100, RELX Group plc, a world-leading provider of information and analytics for professional and business customers across industries.

LexisNexis is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation or age

Software Engineer II – PHP / Full Stack – Cardiff

Overview

LexisNexis Risk Solutions is seeking a full stack Software Engineer with a background in PHP to join our Cardiff based development team. Our teams are collaborative, forward thinking and agile. We support multiple products with a challenging and exciting set of features and provide real opportunity for our teams to contribute to the success of the organisation

Company Description

LexisNexis Risk Solutions is a leading provider of innovative solutions for significant risk data analytics challenges.  We use the power of data and advanced analytics to help our customers make better, timelier decisions. Our innovative solutions enable organisations to manage risks like identity theft, fraud, money laundering and terrorism and prevent ?nancial crimes and scams. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more ef?cient

LexisNexis is part of RELX Group plc, a world-leading provider of information solutions for professional customers.

As a full stack Software Engineer, you will be a vital member of our team working with a diverse range of technologies (such as PHP7, Docker, Vuejs and our distributed data platform). You will enjoy working in a friendly environment and benefit from our investment in staff

Main Responsibilities

• We will help you learn how to use our big data platform - HPCC - through a combination of training courses, self-learning and peer support

• Contributing to the design of new features and solutions

• Developing and delivering features across the full stack (including use of modern PHP frameworks, front-end frameworks, HPCC and other tools)

• Contributing to the quality assurance effort, including use of test automation tools (such as Cucumber) and Continuous Integration tools (such as Jenkins)

• Working closely with the product owner and project management to deliver timely products and enhancements

Essential Skills and Attributes

• Passionate collaborator with a focus on what is best for the team (both immediate and the wider group)

• Strong and enthusiastic technologist, able to demonstrate a broad technical knowledge 

• Good PHP development skills using modern PHP frameworks (such as Zend, Laravel or Lumen)

• Understanding of Kanban or Scrum and enthusiasm to be part of an agile development team

• Understanding of modern development Build, Test and Deployment pipelines

• Experience working with relational databases such as MySQL

• Excellent oral and written communication skills

• Clear focus on the customer

Desirable Skills

• Experience of querying distributed data platforms and data warehouses

• Experience of TDD and BDD for contributing to automated test packs

• Active participation in the development community

• Experience of front-end frameworks, such as Vuejs

• An interest in modern software development, including Docker and Continuous Delivery

• A good understanding of SOA and API concepts, including security

• A strong working knowledge of application development tools and methodologies

Benefits of working for us

• The opportunity to work on a full range of challenging and interesting technologies and help to conquer some of the next generation of problems in risk data analytics

• Get to make a real difference to our customers and society

• Join a growing, diverse and sociable team of talented Engineers who enjoy regular team building days, “Pizza Fridays” and dedicated time for innovation

• Help us to continually evolve and modernise our Technology stack 

• The opportunity to learn a multitude of technologies, including but not limited to: PHP, ECL (HPCC), Docker, Cucumber and Ruby

About LexisNexis Risk Solutions

We’re a superb company to work for, with great people, world class technology, market leading products, a culture of innovation and collaboration, and superb career prospects

At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. Headquartered in metro Atlanta, LexisNexis Risk Solutions serves customers in more than 100 countries and is part of FTS 100, RELX Group plc, a world-leading provider of information and analytics for professional and business customers across industries.

LexisNexis is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation or age

Senior Software Engineer – PHP / Full Stack – Cardiff

Ref. LNR0089V

Summary

• LexisNexis Risk Solutions is seeking a full stack Software Engineer with a strong background in PHP to join our Cardiff based development teams
• Our teams are collaborative, forward thinking and agile
• We support multiple products with a challenging and exciting set of features and provide real opportunity for our teams to contribute to the success of the organisation

Company Description

• LexisNexis Risk Solutions is a leading provider of innovative solutions for significant risk data analytics challenges. We are a forward thinking, progressive organisation that provides tracing and data cleansing solutions, in addition, deliver critical and decisive processes for identity verification and compliance due diligence
• LexisNexis Risk is part of RELX Group plc, a world-leading provider of information solutions for professional customers. Our products are continually evolving, and that’s where you can help
• As a full stack Software Engineer, you will be a leading member of our team working with a diverse range of technologies and disciplines. You will enjoy working in a friendly environment and benefit from our investment in staff

Main Responsibilities

• We will help you learn how to use our big data platform - HPCC - through a combination of training courses, self-learning and peer support
• Contributing to the effective design of new features and solutions
• Developing and delivering features across the full stack (including use of modern PHP frameworks, front-end frameworks, HPCC and other tools as required to deliver a feature)
• Contributing to the quality assurance effort, particularly through use of test automation tools (such as Cucumber) and Continuous Integration tools (such as Jenkins)
• Providing technical leadership to our cross-functional agile product development teams

Essential Skills and Attributes

• Passionate collaborator with a focus on what is best for the team (both immediate and the wider group)
• Strong and enthusiastic technologist, able to demonstrate a broad technical knowledge 
• Strong PHP development skills using modern PHP frameworks, grounded in PHP-FIG PSRs
• Working experience in Kanban or Scrum (or in lieu of this, clear understanding of the methodologies and enthusiasm to be part of such a team)
• Good understanding of modern development Build, Test and Deployment pipelines
• A good understanding of SOA and API concepts, including security

Desirable Skills

• Experience of querying distributed data platforms and data warehouses
• Experience of TDD for contributing to automated test packs
• Active participation in the development community
• Experience of MV* front-end frameworks

Benefits of working for us

• The opportunity to work on a full range of challenging and interesting technologies and help to conquer some of the next generation of problems in risk data analytics
• Get to make a real difference to our customers and society
• Join a growing, diverse and sociable team of talented Engineers who enjoy regular team building days, “Pizza Fridays” and dedicated time for innovation
• Help us to continually evolve and modernise our Technology stack, including contributing to our technology radar and the evolution of our products
• The opportunity to learn a multitude of technologies, including but not limited to: PHP, ECL (HPCC), Docker, Cucumber and Ruby
• The opportunity to learn and use concepts related to large scale/high performance data processing, scoring & analytics

About us

We’re a superb company to work for, with great people, world class technology, market leading products, a culture of innovation and collaboration, and superb career prospects

At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. Headquartered in metro Atlanta, LexisNexis Risk Solutions serves customers in more than 100 countries and is part of FTS 100, RELX Group plc, a world-leading provider of information and analytics for professional and business customers across industries

LexisNexis is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation or age

Senior Software Engineer – PHP / Full Stack – Cardiff

Ref. LNR0089V

Summary

• LexisNexis Risk Solutions is seeking a full stack Software Engineer with a strong background in PHP to join our Cardiff based development teams
• Our teams are collaborative, forward thinking and agile
• We support multiple products with a challenging and exciting set of features and provide real opportunity for our teams to contribute to the success of the organisation

Company Description

• LexisNexis Risk Solutions is a leading provider of innovative solutions for significant risk data analytics challenges. We are a forward thinking, progressive organisation that provides tracing and data cleansing solutions, in addition, deliver critical and decisive processes for identity verification and compliance due diligence
• LexisNexis Risk is part of RELX Group plc, a world-leading provider of information solutions for professional customers. Our products are continually evolving, and that’s where you can help
• As a full stack Software Engineer, you will be a leading member of our team working with a diverse range of technologies and disciplines. You will enjoy working in a friendly environment and benefit from our investment in staff

Main Responsibilities

• We will help you learn how to use our big data platform - HPCC - through a combination of training courses, self-learning and peer support
• Contributing to the effective design of new features and solutions
• Developing and delivering features across the full stack (including use of modern PHP frameworks, front-end frameworks, HPCC and other tools as required to deliver a feature)
• Contributing to the quality assurance effort, particularly through use of test automation tools (such as Cucumber) and Continuous Integration tools (such as Jenkins)
• Providing technical leadership to our cross-functional agile product development teams

Essential Skills and Attributes

• Passionate collaborator with a focus on what is best for the team (both immediate and the wider group)
• Strong and enthusiastic technologist, able to demonstrate a broad technical knowledge 
• Strong PHP development skills using modern PHP frameworks, grounded in PHP-FIG PSRs
• Working experience in Kanban or Scrum (or in lieu of this, clear understanding of the methodologies and enthusiasm to be part of such a team)
• Good understanding of modern development Build, Test and Deployment pipelines
• A good understanding of SOA and API concepts, including security

Desirable Skills

• Experience of querying distributed data platforms and data warehouses
• Experience of TDD for contributing to automated test packs
• Active participation in the development community
• Experience of MV* front-end frameworks

Benefits of working for us

• The opportunity to work on a full range of challenging and interesting technologies and help to conquer some of the next generation of problems in risk data analytics
• Get to make a real difference to our customers and society
• Join a growing, diverse and sociable team of talented Engineers who enjoy regular team building days, “Pizza Fridays” and dedicated time for innovation
• Help us to continually evolve and modernise our Technology stack, including contributing to our technology radar and the evolution of our products
• The opportunity to learn a multitude of technologies, including but not limited to: PHP, ECL (HPCC), Docker, Cucumber and Ruby
• The opportunity to learn and use concepts related to large scale/high performance data processing, scoring & analytics

About us

We’re a superb company to work for, with great people, world class technology, market leading products, a culture of innovation and collaboration, and superb career prospects

At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. Headquartered in metro Atlanta, LexisNexis Risk Solutions serves customers in more than 100 countries and is part of FTS 100, RELX Group plc, a world-leading provider of information and analytics for professional and business customers across industries

LexisNexis is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation or age

Maybe you know us, maybe you don't. Even though you probably use our services every day. So we'd like to share more about what we do at Nominet, and why we do it, so that you can help us to build the right team.

We're proudly at the heart of the UK's critical internet infrastructure. Leading the charge in cyber security, as we explore and pioneer new tech.

We do this to enable connectivity, inclusivity and security for our world - and create a vibrant digital future.

That's what drives us - and the kind of people we want to work with.

Main Job Purpose:

You will be part of an enthusiastic highly skilled internal IT support team, supporting end users and a variety of systems including Desktop, Telephony and SaaS solutions.  Working as the Internal Support Engineer in a small supportive team, your role will include maintaining internal systems, troubleshooting, identifying causes, developing resolutions to system problems. You will get the opportunity to work with a broad range of technologies and as well as BAU support, get involved in some project work.

Job Summary:

• Taking ownership of 1st/ 2nd line IT support issues
• Build and support Windows and Mac laptops and desktops.
• Responsible for administration of Cloud based solutions such as Sharepoint Online, Service-Now, Salesforce Webex Teams etc. Maintaining the integrity and availability of the services.
• Be the main escalation point for all Active Directory issues. Proactive maintenance including software updates, system upgrades.
• Administration and support of Azure environment, Cisco CUCM or equivalent 
• Providing remote support to other sites when necessary
• Incident Management: Ensure that incidents are resolved in a timely manner to meet the defined service levels.
• Proactively help resolve help desk tickets (using ServiceNow). ·
• Follow the change management process to ensure all changes to infrastructure and services follow the agreed process and do not cause unplanned outages.
• Supporting projects, working with other internal departments or with external vendors where required to deliver the solutions within agreed timescales.
• Providing desk side support, administration, installations & moves etc. providing 1st-4th line support, in response to incidents, requests and problems.
• Adhering to the IS incident, problem, change, configuration and project management processes to meet agreed Service Level Targets. This may require some out of hours working and occasional travel to other offices in support of the IT infrastructure. 
• AV Console management i.e. Kaspersky/Sophos
• Device encryption : Bitlocker for windows devices and File Vault for Macs
• Printer hardware support and remote management
• Setting up new users and disabling expired accounts in accordance with ISO20000
• Providing support for MAC, PCs and IPhone/IPad devices
• Work within an ITIL/ISO 20000 and 20001 framework to preserve vital production services and produce appropriate documentation. Maintaining our in-team SOP documentation and knowledge base when necessary
• Assist with daily routine checks which involve SCOM monitoring checks

Key Requirements:

• Previous experience in an IT support role
• Experience with Active Directory, DNS, DHCP, Intune, CA servers and Office 365 administration 
• Desire to learn new technologies and a demonstrable interest in IT as a whole
• Has worked with a variety of technical devices and has a professional understanding of technology
• Has a friendly approachable manner and the ability to communicate at all management levels
• Knowledge and understanding of ITIL processes
• Experience with management of Microsoft Deployment Toolkit
• Administration of Sharepoint Online, Service-Now and Salesforce and advantage

PERKS

Competitive salary depending on experience, plus excellent benefits including a 10% bonus, 28 days holidays, Healthcare, Pension Scheme, Life Assurance, Wellbeing allowance, Flex benefits and onsite fitness classes and studio.

Maybe you know us, maybe you don't. Even though you probably use our services every day. So we'd like to share more about what we do at Nominet, and why we do it, so that you can help us to build the right team.

We're proudly at the heart of the UK's critical internet infrastructure. Leading the charge in cyber security, as we explore and pioneer new tech.

We do this to enable connectivity, inclusivity and security for our world - and create a vibrant digital future.

That's what drives us - and the kind of people we want to work with.

Main Job Purpose:

You will be part of an enthusiastic highly skilled internal IT support team, supporting end users and a variety of systems including Desktop, Telephony and SaaS solutions.  Working as the Internal Support Engineer in a small supportive team, your role will include maintaining internal systems, troubleshooting, identifying causes, developing resolutions to system problems. You will get the opportunity to work with a broad range of technologies and as well as BAU support, get involved in some project work.

Job Summary:

• Taking ownership of 1st/ 2nd line IT support issues
• Build and support Windows and Mac laptops and desktops.
• Responsible for administration of Cloud based solutions such as Sharepoint Online, Service-Now, Salesforce Webex Teams etc. Maintaining the integrity and availability of the services.
• Be the main escalation point for all Active Directory issues. Proactive maintenance including software updates, system upgrades.
• Administration and support of Azure environment, Cisco CUCM or equivalent 
• Providing remote support to other sites when necessary
• Incident Management: Ensure that incidents are resolved in a timely manner to meet the defined service levels.
• Proactively help resolve help desk tickets (using ServiceNow). ·
• Follow the change management process to ensure all changes to infrastructure and services follow the agreed process and do not cause unplanned outages.
• Supporting projects, working with other internal departments or with external vendors where required to deliver the solutions within agreed timescales.
• Providing desk side support, administration, installations & moves etc. providing 1st-4th line support, in response to incidents, requests and problems.
• Adhering to the IS incident, problem, change, configuration and project management processes to meet agreed Service Level Targets. This may require some out of hours working and occasional travel to other offices in support of the IT infrastructure. 
• AV Console management i.e. Kaspersky/Sophos
• Device encryption : Bitlocker for windows devices and File Vault for Macs
• Printer hardware support and remote management
• Setting up new users and disabling expired accounts in accordance with ISO20000
• Providing support for MAC, PCs and IPhone/IPad devices
• Work within an ITIL/ISO 20000 and 20001 framework to preserve vital production services and produce appropriate documentation. Maintaining our in-team SOP documentation and knowledge base when necessary
• Assist with daily routine checks which involve SCOM monitoring checks

Key Requirements:

• Previous experience in an IT support role
• Experience with Active Directory, DNS, DHCP, Intune, CA servers and Office 365 administration 
• Desire to learn new technologies and a demonstrable interest in IT as a whole
• Has worked with a variety of technical devices and has a professional understanding of technology
• Has a friendly approachable manner and the ability to communicate at all management levels
• Knowledge and understanding of ITIL processes
• Experience with management of Microsoft Deployment Toolkit
• Administration of Sharepoint Online, Service-Now and Salesforce and advantage

PERKS

Competitive salary depending on experience, plus excellent benefits including a 10% bonus, 28 days holidays, Healthcare, Pension Scheme, Life Assurance, Wellbeing allowance, Flex benefits and onsite fitness classes and studio.

Have you got the gift of the gab? Are you looking to join a company that will help your sales career take off? 

You could join an award-winning business within the IT sector where you’ll be provided with all the product training you need in order to be confident in following up on warm leads, taking a consultative selling approach!

Location: Farnborough, Hampshire

Benefits: 25 days’ holiday plus bank holidays, pension, social and charity events, onsite café / restaurant, onsite gym, free parking, Friday breakfasts, soft drinks, sweet station and free fruit. 

Salary: Competitive + 20% bonus 

This is an excellent opportunity to work within a supportive environment, where you’ll be offered chances for further learning and development.

We’d love to hear from you if you have some previous sales experience. What’s important is an interest or knowledge of the IT industry. 

Due to the nature of work of the business candidates must be eligible to work and live in the UK and will be required to undergo appropriate UK government security clearance. 

Have you got the gift of the gab? Are you looking to join a company that will help your sales career take off? 

You could join an award-winning business within the IT sector where you’ll be provided with all the product training you need in order to be confident in following up on warm leads, taking a consultative selling approach!

Location: Farnborough, Hampshire

Benefits: 25 days’ holiday plus bank holidays, pension, social and charity events, onsite café / restaurant, onsite gym, free parking, Friday breakfasts, soft drinks, sweet station and free fruit. 

Salary: Competitive + 20% bonus 

This is an excellent opportunity to work within a supportive environment, where you’ll be offered chances for further learning and development.

We’d love to hear from you if you have some previous sales experience. What’s important is an interest or knowledge of the IT industry. 

Due to the nature of work of the business candidates must be eligible to work and live in the UK and will be required to undergo appropriate UK government security clearance. 

We are looking for a reliable, responsible and ambitious Helpdesk Operative to join our team. You will be responsible for supporting the operation and a team of Contract managers, during out of hours. You will have to ensure that everything is running well, reports are completed on time and that open communication channels exist at all times. Successful applicants must have help desk experience/ supervisory experience and hold a current SIA license.?

Location: Soho

Hours: 7pm - 7am - 4 on and 4 off pattern (Nights Only)

Salary: £12.00 per hour

Must have previous scheduling/helpdesk experience within the security industry

This opportunity will provide a stimulating environment for you to work in and you will have the opportunity to be part of a great security and management team!?

The successful candidate will be required to fulfil the following duties:

Responsibilities:

- Keeping Rosters update and forward planning for holidays and long term sickness. This will naturally include holiday entry and cover.
- Once rostered, ensuring cover is arranged with correctly trained staff in accordance with contractual requirements.
- Dealing with late requests for cover from Customers, arranging cover with security officers, updating People Hours and informing the customer of the cover details.
- To ensure that the welfare of all officers is maintained through adherence to Company policies and procedures.
- The preparation and submission of People Hour reports and data in line with the customers' and managements' requirements.
- To carry out any other reasonable duties as may be assigned by Senior Management.

Successful Applicants will:

- Have a great understanding of the security industry and the importance of client care and customer service
- Have a valid SIA licence and the right to work in the UK
- Be computer illiterate
- Have at least 2 years help desk experience, including any rostering system.
- Take the initiative, when needed and to have the confidence to make decisions.
- Be trustworthy, reliable and flexible
- Be able to demonstrate a 5-year screening history.

Please do not apply if you do not have helpdesk experience.

Due to the large volume of candidates if you do not hear back from us within 5 working days please consider that you have been unsuccessful.

We are looking for a reliable, responsible and ambitious Helpdesk Operative to join our team. You will be responsible for supporting the operation and a team of Contract managers, during out of hours. You will have to ensure that everything is running well, reports are completed on time and that open communication channels exist at all times. Successful applicants must have help desk experience/ supervisory experience and hold a current SIA license.?

Location: Soho

Hours: 7pm - 7am - 4 on and 4 off pattern (Nights Only)

Salary: £12.00 per hour

Must have previous scheduling/helpdesk experience within the security industry

This opportunity will provide a stimulating environment for you to work in and you will have the opportunity to be part of a great security and management team!?

The successful candidate will be required to fulfil the following duties:

Responsibilities:

- Keeping Rosters update and forward planning for holidays and long term sickness. This will naturally include holiday entry and cover.
- Once rostered, ensuring cover is arranged with correctly trained staff in accordance with contractual requirements.
- Dealing with late requests for cover from Customers, arranging cover with security officers, updating People Hours and informing the customer of the cover details.
- To ensure that the welfare of all officers is maintained through adherence to Company policies and procedures.
- The preparation and submission of People Hour reports and data in line with the customers' and managements' requirements.
- To carry out any other reasonable duties as may be assigned by Senior Management.

Successful Applicants will:

- Have a great understanding of the security industry and the importance of client care and customer service
- Have a valid SIA licence and the right to work in the UK
- Be computer illiterate
- Have at least 2 years help desk experience, including any rostering system.
- Take the initiative, when needed and to have the confidence to make decisions.
- Be trustworthy, reliable and flexible
- Be able to demonstrate a 5-year screening history.

Please do not apply if you do not have helpdesk experience.

Due to the large volume of candidates if you do not hear back from us within 5 working days please consider that you have been unsuccessful.