We are looking for an Accounting / Payroll Application Support Analyst with experience of working in or supporting Operational, Commercial and Finance systems ideally with Payroll or Purchase order processing knowledge to join our a global construction software group supporting more than 4000 customers in 40 countries across 6 continents.
You will join the support service team assisting customers with any software issues that they may encounter. The team provides costing payroll support across UK, Ireland, Channel Islands and the Caribbean and Middle East. Support is the keystone in helping foster long-term partnerships with their customers.

Responsibilities
- Provide telephone/email support to customers with the aim of resolving support tickets. Where necessary utilise remote access to help diagnose and solve problems
- Analyse, replicate and resolve customer support tickets within the escalation guidelines
- Liaise with internal departments and managers to ensure swift resolution of outstanding customer tickets
- Identify repetitive issues and pass to the relevant team for resolution giving assistance if required
- Ensure a high standard of written and oral communication with customers and management
- Pro-active communication with your Manager to ensure all issues are raised as they happen and dealt with in a timely fashion
- Travel and attend meetings as required both internal and at customer locations

Required Experience
- A good understanding of Accounting in the UK including Payroll.
- Experience in Construction Accounting is desirable.
- Confident and able to work on own initiative
- Well organised and able to guide customers with a firm and assured manner
- An understanding of Purchase order processing is desirable

By applying for this role you accept the Recruiterlink terms and conditions that can be found on our website and agree to receive email notification of other suitable jobs

We are looking for an Accounting / Payroll Application Support Analyst with experience of working in or supporting Operational, Commercial and Finance systems ideally with Payroll or Purchase order processing knowledge to join our a global construction software group supporting more than 4000 customers in 40 countries across 6 continents.
You will join the support service team assisting customers with any software issues that they may encounter. The team provides costing payroll support across UK, Ireland, Channel Islands and the Caribbean and Middle East. Support is the keystone in helping foster long-term partnerships with their customers.

Responsibilities
- Provide telephone/email support to customers with the aim of resolving support tickets. Where necessary utilise remote access to help diagnose and solve problems
- Analyse, replicate and resolve customer support tickets within the escalation guidelines
- Liaise with internal departments and managers to ensure swift resolution of outstanding customer tickets
- Identify repetitive issues and pass to the relevant team for resolution giving assistance if required
- Ensure a high standard of written and oral communication with customers and management
- Pro-active communication with your Manager to ensure all issues are raised as they happen and dealt with in a timely fashion
- Travel and attend meetings as required both internal and at customer locations

Required Experience
- A good understanding of Accounting in the UK including Payroll.
- Experience in Construction Accounting is desirable.
- Confident and able to work on own initiative
- Well organised and able to guide customers with a firm and assured manner
- An understanding of Purchase order processing is desirable

By applying for this role you accept the Recruiterlink terms and conditions that can be found on our website and agree to receive email notification of other suitable jobs

£25'000-£30'000 + Training + technical Progression + Travel + Flexi Hours + Pension + Holidays
Tewkesbury, Gloucestershire

Are you from a technical / software support background and looking to join a close knit and technically fascinating business offering clear routed progression into a customer facing product specialist?

Perfect environment available for someone who has a love for technology and wants to work alongside likeminded technically focused individuals that will help you achieve your career goals.

This well established and growing business specialise in developing their own licensed complex software packages used across the world of engineering. Focused on organically growing the business from training people from scratch, this business has produced some of the industries most talented engineers who are eager to give back and help support any new people coming into the business.

Initially will be given on the job support and mentoring to get you up to speed on the product. Once settled, you will be responsible for providing front line support for the company's software products their customers and partners, along with the development and maintenance of technical resources. This role has the scope to expand into other technical areas including becoming a product specialist where you will be key in training and supporting customers face to face.

This is there perfect opportunity to for technically minded individual who wants to become a product specialist on complex software whilst working in a supportive and friendly business!

The role;
* Software Support engineer
*Training to become a product specialist
* Providing first line support to a specialist software product (2D and 3D graphics)
* Verifying software problems, gathering data, logging issues and providing solutions.
*Network administration and some occasional web development
* Face to face and remote customer interaction (Training and Tradeshows)
* Working with an internal software development team to help improve the products
* Progression into a product specialist

The person;

* Technically minded
* Ideally from a software or technical support background
* Good communication skills and happy to talk to customer
* Looking to technically progress through on the job support (Experienced team)
* Looking for on the job training to become a product specialist
* Happy to travel

Job reference number - RTR91933

£25'000-£30'000 + Training + technical Progression + Travel + Flexi Hours + Pension + Holidays
Tewkesbury, Gloucestershire

Are you from a technical / software support background and looking to join a close knit and technically fascinating business offering clear routed progression into a customer facing product specialist?

Perfect environment available for someone who has a love for technology and wants to work alongside likeminded technically focused individuals that will help you achieve your career goals.

This well established and growing business specialise in developing their own licensed complex software packages used across the world of engineering. Focused on organically growing the business from training people from scratch, this business has produced some of the industries most talented engineers who are eager to give back and help support any new people coming into the business.

Initially will be given on the job support and mentoring to get you up to speed on the product. Once settled, you will be responsible for providing front line support for the company's software products their customers and partners, along with the development and maintenance of technical resources. This role has the scope to expand into other technical areas including becoming a product specialist where you will be key in training and supporting customers face to face.

This is there perfect opportunity to for technically minded individual who wants to become a product specialist on complex software whilst working in a supportive and friendly business!

The role;
* Software Support engineer
*Training to become a product specialist
* Providing first line support to a specialist software product (2D and 3D graphics)
* Verifying software problems, gathering data, logging issues and providing solutions.
*Network administration and some occasional web development
* Face to face and remote customer interaction (Training and Tradeshows)
* Working with an internal software development team to help improve the products
* Progression into a product specialist

The person;

* Technically minded
* Ideally from a software or technical support background
* Good communication skills and happy to talk to customer
* Looking to technically progress through on the job support (Experienced team)
* Looking for on the job training to become a product specialist
* Happy to travel

Job reference number - RTR91933

Web Designer, App Designer, User Interface Designer, UI Design, Digital Design, HTML5, CSS3, UX, User Experience, Adobe, Axure, Mobile / WEB Applications, Agile – up to £40k (minimum 4 years)

ROLE: Joining a small team of designers & developers (this will be growing) you will work alongside testers, business analysts & product managers, your focus will be predominantly design for web and mobile applications. You will get the opportunity to have a big impact on how the product range is designed from a User Centric prospective – exciting stuff.

We are looking for you to bring to the table:

* Ability to design outstanding web apps and mobile applications
* Ability to design and present solutions from early sketches and wireframes to working prototypes and hi-definition mock-ups
* An expert understanding of UI and UX techniques and tools

* Coding skill sin HTML5 & CSS3 (any JS knowledge a bonus)
* 4+ years' commercial design experience
* Excellent communication skills

COMPANY: Our East Midlands based client is a leading specialist software house who invest heavily every year in Research & Development ensuring their products remain at the forefront of technology. They have an exciting programme of work planned as they update and move their product line forward. Design and development is key for this success. They are commutable from the wider Derby area as well as Loughborough, Nottingham and Mansfield to name a few. Accessible by public transport. Salary is up to 40K + an impressive benefit’s package.

If this is the new role you are looking for and you think you are a suitable candidate, please submit your CV for review or contact Bryn Evans on: (phone number removed).

Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency in respect of this vacancy.

Web Designer, App Designer, User Interface Designer, UI Design, Digital Design, HTML5, CSS3, UX, User Experience, Adobe, Axure, Mobile / WEB Applications, Agile – up to £40k (minimum 4 years)

ROLE: Joining a small team of designers & developers (this will be growing) you will work alongside testers, business analysts & product managers, your focus will be predominantly design for web and mobile applications. You will get the opportunity to have a big impact on how the product range is designed from a User Centric prospective – exciting stuff.

We are looking for you to bring to the table:

* Ability to design outstanding web apps and mobile applications
* Ability to design and present solutions from early sketches and wireframes to working prototypes and hi-definition mock-ups
* An expert understanding of UI and UX techniques and tools

* Coding skill sin HTML5 & CSS3 (any JS knowledge a bonus)
* 4+ years' commercial design experience
* Excellent communication skills

COMPANY: Our East Midlands based client is a leading specialist software house who invest heavily every year in Research & Development ensuring their products remain at the forefront of technology. They have an exciting programme of work planned as they update and move their product line forward. Design and development is key for this success. They are commutable from the wider Derby area as well as Loughborough, Nottingham and Mansfield to name a few. Accessible by public transport. Salary is up to 40K + an impressive benefit’s package.

If this is the new role you are looking for and you think you are a suitable candidate, please submit your CV for review or contact Bryn Evans on: (phone number removed).

Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency in respect of this vacancy.

£22'000-£25'000 + Training + technical Progression + Flexi Hours + Pension + Holidays
Tewkesbury, Gloucestershire

Are you looking to join a close knit and supportive company who is seeking a technically ambitious developer who will thrive off on the job training by high level software experts?

Perfect environment available for a dedicated developer who has a love for technology and wants to work alongside likeminded technically focused individuals that will help you achieve your career goals.

This well established and growing business specialise in developing their own licensed complex software packages used across the world of engineering. Focused on organically growing the business from training graduates from scratch, this business has produced some of the industries most talented developers who are egger to give back and help support any new people coming into the business.

Initially will be given on the job support and mentoring to get you up to speed on the product. Once settled, you will be responsible for the maintenance and creation of 2d and 3d software solutions with you use of C++ using Microsoft Visual Studio. Working within a small but experienced team, this is the perfect environment to kick start a career in a highly technical and niche industry.

Fantastic opportunity to join a small but ambitious team and enjoy a technically challenging, varied role where can you quickly enhance your skillset by supported work on state-of-the-art technology.

The role;
* C++
* Visual Studio
* 2D and 3D graphics
* End to end Software development
* 'Headphones in' development culture
* On the job support and training from and experienced team around you.

The person;

* C++ experience
* Junior or graduate developer
* Degree qualified
* Looking to technically progress through on the job support (Experienced team)
* Looking to work in a classic like-minded 'headphones in' development environment

Job reference number - RTR91932

£22'000-£25'000 + Training + technical Progression + Flexi Hours + Pension + Holidays
Tewkesbury, Gloucestershire

Are you looking to join a close knit and supportive company who is seeking a technically ambitious developer who will thrive off on the job training by high level software experts?

Perfect environment available for a dedicated developer who has a love for technology and wants to work alongside likeminded technically focused individuals that will help you achieve your career goals.

This well established and growing business specialise in developing their own licensed complex software packages used across the world of engineering. Focused on organically growing the business from training graduates from scratch, this business has produced some of the industries most talented developers who are egger to give back and help support any new people coming into the business.

Initially will be given on the job support and mentoring to get you up to speed on the product. Once settled, you will be responsible for the maintenance and creation of 2d and 3d software solutions with you use of C++ using Microsoft Visual Studio. Working within a small but experienced team, this is the perfect environment to kick start a career in a highly technical and niche industry.

Fantastic opportunity to join a small but ambitious team and enjoy a technically challenging, varied role where can you quickly enhance your skillset by supported work on state-of-the-art technology.

The role;
* C++
* Visual Studio
* 2D and 3D graphics
* End to end Software development
* 'Headphones in' development culture
* On the job support and training from and experienced team around you.

The person;

* C++ experience
* Junior or graduate developer
* Degree qualified
* Looking to technically progress through on the job support (Experienced team)
* Looking to work in a classic like-minded 'headphones in' development environment

Job reference number - RTR91932

Test Lead- Sheffield

Exploratory Testing / Automation Testing / Agile / Leadership

EXCITING NEW ROLE WITHIN A FINTECH COMPANY IN SHEFFIELD!

• Up to £45k, plus bonuses paid twice yearly
• Benefits - Holidays starting at 31 days increasing to 36 days, up to 10% bonus, flexible start and end times and of course social events!
• Excellent progression opportunities!
• To find out more call Gabbi on (phone number removed), or email at (url removed)

WHO ARE WE?

We are a unique FinTech company that prides itself in helping our customer create a place to keep and manage their money!

Our team is growing and now it includes industry experts, developers, creative folk and a Test Lead. We are on the look out for open-minded Tester who are passionate about leading and inspiring others!

WHAT WILL YOU BE DOING?

Leading a close tight knit team of 5 testers, you will need to be flexible at picking up new skills and have a fast-moving approach. You will have the ability to develop strong relationships with your team, and enjoy coaching and mentoring. You will also be working with other areas of our production team and the wider business to produce high quality software.

With your proven experience in web and cloud-based applications within a testing environment, you will use this in planning and execution of exploratory, functional and API Testing. Part of your responsibilities will be to help us continue to shape and improve our automation testing, you will look after our sole automation tester, and have knowledge of working on frameworks, and leading a automation testing team

The testing will be carried out on different platforms including web, API and mobile. It is also critical to be identifying and managing bugs/defects.

We are looking to hold interviews within the next week or two, so please apply today or get in contact for more information to see if this job is for you.

WE NEED YOU TO HAVE:

• Strong experience of exploratory testing
• Experience of API testing
• Experience of leading a testing team
• Experience and/or knowledge of automation testing techniques
• Excellent communication skills

IT'S NICE TO HAVE:

• Experience of BDD tools and concepts

TO BE CONSIDERED…..

Please either apply by clicking online or emailing me directly to (url removed). For further information please call me on (phone number removed). I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on Twitter @Gabbibility or connect with me on LinkedIn, just search Gabbi Trotter in Google! I look forward to hearing from you.

KEY SKILLS:

Exploratory Testing / Automation Testing / Agile / Leadership

Test Lead- Sheffield

Exploratory Testing / Automation Testing / Agile / Leadership

EXCITING NEW ROLE WITHIN A FINTECH COMPANY IN SHEFFIELD!

• Up to £45k, plus bonuses paid twice yearly
• Benefits - Holidays starting at 31 days increasing to 36 days, up to 10% bonus, flexible start and end times and of course social events!
• Excellent progression opportunities!
• To find out more call Gabbi on (phone number removed), or email at (url removed)

WHO ARE WE?

We are a unique FinTech company that prides itself in helping our customer create a place to keep and manage their money!

Our team is growing and now it includes industry experts, developers, creative folk and a Test Lead. We are on the look out for open-minded Tester who are passionate about leading and inspiring others!

WHAT WILL YOU BE DOING?

Leading a close tight knit team of 5 testers, you will need to be flexible at picking up new skills and have a fast-moving approach. You will have the ability to develop strong relationships with your team, and enjoy coaching and mentoring. You will also be working with other areas of our production team and the wider business to produce high quality software.

With your proven experience in web and cloud-based applications within a testing environment, you will use this in planning and execution of exploratory, functional and API Testing. Part of your responsibilities will be to help us continue to shape and improve our automation testing, you will look after our sole automation tester, and have knowledge of working on frameworks, and leading a automation testing team

The testing will be carried out on different platforms including web, API and mobile. It is also critical to be identifying and managing bugs/defects.

We are looking to hold interviews within the next week or two, so please apply today or get in contact for more information to see if this job is for you.

WE NEED YOU TO HAVE:

• Strong experience of exploratory testing
• Experience of API testing
• Experience of leading a testing team
• Experience and/or knowledge of automation testing techniques
• Excellent communication skills

IT'S NICE TO HAVE:

• Experience of BDD tools and concepts

TO BE CONSIDERED…..

Please either apply by clicking online or emailing me directly to (url removed). For further information please call me on (phone number removed). I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on Twitter @Gabbibility or connect with me on LinkedIn, just search Gabbi Trotter in Google! I look forward to hearing from you.

KEY SKILLS:

Exploratory Testing / Automation Testing / Agile / Leadership