We are looking for a Systems Support and Development Specialist to join our Data Services Architecture Group. You will be an integral part of a forward thinking and flexible team who provide critical services to their customers and are recognised for the value they provide.

About the role: 

You will deliver high quality, customer focused, support services  for the Finance System and other Corporate Applications throughout the Campus. The role should promote effective use of these applications at all times in order to support the research aims of the campus and the wider functions.

About you: 

You will be a strong communicator, with adaptable people skills to engage with the user community. You will learn quickly and, working as part of a team, understand complex software and database packages and be able to react quickly to changes in customer and management requirements. You will be involved in the continuing development and delivery of the ERP system, taking responsibility for the dedicated management of change.

A broad range of experience in software service provision is required. You will require to support a unique environment of leading edge scientific customers and those in more traditional finance and logistics departments. You will also be required to assist in architecting and specifying scalable but flexible Application solutions to deliver a high quality end user experience.

Essential Skills

• Good knowledge and previous experience of working with ERP systems in a support or implementation role
• Ability to work with Relational Databases such as SQLServer and/or Oracle
• Experience of web services development especially using REST APIs
• A track record of successfully delivering fit for purpose software solutions in a dynamic environment
• High level of analytical skills: understanding a business issue and providing a system solution
• Ability to explain technical issues clearly to non-technical users and communicate effectively at all levels with both internal and external stakeholders
• Good knowledge and previous experience of project planning and delivery principles coupled with a Service Management framework experience such as ITIL
• A driven individual with a ‘can do’ attitude, who has customer focused service in mind
• Significant experience of providing broad-based software technical support and development services within a complex service environment
• Experience of delivering a high quality customer focused software support service
• Ability to communicate effectively (verbal and written) with all levels of management and staff
• The ability to actively question and listen resulting in quick and efficient resolutions to problems
• High level of problem solving/analytical skills
• High degree of initiative and self-motivation

Ideal Skills

• In depth working knowledge/understanding of range of operating systems including Windows, Linux systems
• Skills supporting and/or implementing financial systems, including reporting functionality Good understanding of the internet, global networks and networking technologies and environments
• Experience of software development using languages such as Java, Powershell and an associated toolchain (IDE/Revision control/CI) 
• Experience in supporting IT infrastructure for some of the core Corporate Services functions (typically these include, Finance, Procurement, Stores, Health & Safety and the HR departments)
• Computer Science related degree
• Experience of staff supervision

Other information

Closing date: 31st March, 2020

About Us

The Wellcome Sanger Institute is a world leading genomics research centre. We undertake large-scale research that forms the foundations of knowledge in biology and medicine. Our findings are used to improve health and to understand life on Earth. 

Our campus
Set across 130 acres, just outside of Cambridge, The Sanger Institute is located on the stunning Wellcome Genome Campus. Home to some of the world's foremost institutes and organisations in genomics and computational biology, committed to delivering life-changing science with the reach, scale, and creativity to solve some of humanity's greatest challenges.

Our benefits:
There’s an attractive benefits package on offer at the Genome Wellcome Campus. We appreciate the importance of achieving work-life balance and support this with a number of family and carer-friendly policies. Plus a flexible working policy for those who may wish to amend their working pattern or arrangement.
As well as the usual benefits you would expect, we go much further:

• 25 days annual leave (extra 1 day to a maximum of 30 days for every year you work)
• Auto-enrolment into a generous Group Defined Contribution Pension Scheme, with enhanced company contribution 
• Up to 2 days annual paid volunteering leave
• Up to 10 days paid Emergency Carers Leave per year
• Family friendly environment including options for flexible and part-time working, an on-site Workplace Nursery salary Sacrifice Schemes for pre-school children and Summer holiday club
• Life Assurance Cover and a Group Income Protection Scheme (if on a contract of 12 months or more)
• Enhanced maternity leave and parental leave
• Access to substantial number of courses and training events onsite
• Private Healthcare Scheme (after 6 months service)
• Eyecare and Dental payment plans
• Concessions and discounts from our corporate perks site

Being part of the Genome Wellcome Campus you will be part of the beautiful working environment with an impressive range of benefits, services and facilities also including:

• Free bus service to and from Campus, covering various routes around Cambridge, Saffron Walden and surrounding villages
• A car-share initiative
• Free parking
• A number of on-site venues where you can meet, eat and socialise with colleagues
• A thriving Sports and Social Club which provides members with subsidised access to a gym, tennis courts, sports hall, fitness classes and a vibrant social calendar of events

We are looking for a Systems Support and Development Specialist to join our Data Services Architecture Group. You will be an integral part of a forward thinking and flexible team who provide critical services to their customers and are recognised for the value they provide.

About the role: 

You will deliver high quality, customer focused, support services  for the Finance System and other Corporate Applications throughout the Campus. The role should promote effective use of these applications at all times in order to support the research aims of the campus and the wider functions.

About you: 

You will be a strong communicator, with adaptable people skills to engage with the user community. You will learn quickly and, working as part of a team, understand complex software and database packages and be able to react quickly to changes in customer and management requirements. You will be involved in the continuing development and delivery of the ERP system, taking responsibility for the dedicated management of change.

A broad range of experience in software service provision is required. You will require to support a unique environment of leading edge scientific customers and those in more traditional finance and logistics departments. You will also be required to assist in architecting and specifying scalable but flexible Application solutions to deliver a high quality end user experience.

Essential Skills

• Good knowledge and previous experience of working with ERP systems in a support or implementation role
• Ability to work with Relational Databases such as SQLServer and/or Oracle
• Experience of web services development especially using REST APIs
• A track record of successfully delivering fit for purpose software solutions in a dynamic environment
• High level of analytical skills: understanding a business issue and providing a system solution
• Ability to explain technical issues clearly to non-technical users and communicate effectively at all levels with both internal and external stakeholders
• Good knowledge and previous experience of project planning and delivery principles coupled with a Service Management framework experience such as ITIL
• A driven individual with a ‘can do’ attitude, who has customer focused service in mind
• Significant experience of providing broad-based software technical support and development services within a complex service environment
• Experience of delivering a high quality customer focused software support service
• Ability to communicate effectively (verbal and written) with all levels of management and staff
• The ability to actively question and listen resulting in quick and efficient resolutions to problems
• High level of problem solving/analytical skills
• High degree of initiative and self-motivation

Ideal Skills

• In depth working knowledge/understanding of range of operating systems including Windows, Linux systems
• Skills supporting and/or implementing financial systems, including reporting functionality Good understanding of the internet, global networks and networking technologies and environments
• Experience of software development using languages such as Java, Powershell and an associated toolchain (IDE/Revision control/CI) 
• Experience in supporting IT infrastructure for some of the core Corporate Services functions (typically these include, Finance, Procurement, Stores, Health & Safety and the HR departments)
• Computer Science related degree
• Experience of staff supervision

Other information

Closing date: 31st March, 2020

About Us

The Wellcome Sanger Institute is a world leading genomics research centre. We undertake large-scale research that forms the foundations of knowledge in biology and medicine. Our findings are used to improve health and to understand life on Earth. 

Our campus
Set across 130 acres, just outside of Cambridge, The Sanger Institute is located on the stunning Wellcome Genome Campus. Home to some of the world's foremost institutes and organisations in genomics and computational biology, committed to delivering life-changing science with the reach, scale, and creativity to solve some of humanity's greatest challenges.

Our benefits:
There’s an attractive benefits package on offer at the Genome Wellcome Campus. We appreciate the importance of achieving work-life balance and support this with a number of family and carer-friendly policies. Plus a flexible working policy for those who may wish to amend their working pattern or arrangement.
As well as the usual benefits you would expect, we go much further:

• 25 days annual leave (extra 1 day to a maximum of 30 days for every year you work)
• Auto-enrolment into a generous Group Defined Contribution Pension Scheme, with enhanced company contribution 
• Up to 2 days annual paid volunteering leave
• Up to 10 days paid Emergency Carers Leave per year
• Family friendly environment including options for flexible and part-time working, an on-site Workplace Nursery salary Sacrifice Schemes for pre-school children and Summer holiday club
• Life Assurance Cover and a Group Income Protection Scheme (if on a contract of 12 months or more)
• Enhanced maternity leave and parental leave
• Access to substantial number of courses and training events onsite
• Private Healthcare Scheme (after 6 months service)
• Eyecare and Dental payment plans
• Concessions and discounts from our corporate perks site

Being part of the Genome Wellcome Campus you will be part of the beautiful working environment with an impressive range of benefits, services and facilities also including:

• Free bus service to and from Campus, covering various routes around Cambridge, Saffron Walden and surrounding villages
• A car-share initiative
• Free parking
• A number of on-site venues where you can meet, eat and socialise with colleagues
• A thriving Sports and Social Club which provides members with subsidised access to a gym, tennis courts, sports hall, fitness classes and a vibrant social calendar of events

Join us as a Principal Performance Test Engineer

• We’ll look to you to provide direction and leadership on all quality matters across the platform or domain including adoption and compliance with the organisations standards and policies
• This is an opportunity to act as a key contributor in making sure that work packages transition seamlessly from development into live environments
• Hone your knowledge of quality best practices and collaboration and stakeholder management skills

What you'll do

In this key role, you’ll be making sure that only well designed and built work packages get through quality testing. You’ll aim to get it right first time for our customers through innovative service and solutions, using automation as an accelerator and working closely with stakeholders in an Agile and collaborative environment.

We’ll also look to you to produce comprehensive and robust quality strategies and detailed quality test plans, enabling the continual flow of work packages across the domain, platform value stream or programme.

Additionally, you’ll be:

• Leading and managing the quality strategy, plan and execution results of multiple feature teams, often concurrently
• Understanding the customer and human centric designs and driving the quality of the teams work to constantly improve the solutions and enhance customer experiences
• Taking accountability for all aspects of quality across both run and change and business as usual activity within the assigned platform or domain
• Overseeing the output quality from all testing phases owned and making sure it meets the requirements of each quality test strategy
• Making sure defects are detected and prioritised, based on impact, and resolved at the earliest possible moment and before the last responsible moment
• Undertaking end-to-end test management including planning, risk, issue, dependency management, lessons learnt and governance

The skills you'll need

We’re looking for someone with strong knowledge and understanding of quality standards, quality best practices, and our risk and controls framework. You’ll also need high levels of knowledge and demonstrable application of modern testing and quality practices and techniques used with Agile methodologies.

You'll also need knowledge of workload and performance modelling, root cause analysis, tuning and optimisation techniques, along with expert knowledge and experience of applying DevOps techniques, tools and methodologies within a performance engineering and test setting. You'll be an expert performance testing tool technician with proven experience in industry tooling.

Additionally, we’ll be looking for:

• Practical experience of quality strategy and planning, testing design and execution
• Experience in functional and non-functional testing such as system, system integration, user, load, volume, stress, security, accessibility, compatibility, penetration and back-out
• The ability to relate everyday work to the strategic vision of the feature, platform, domain and enterprise teams, with a strong focus on business outcomes
• The ability to communicate complex technical concepts clearly to peers and management
• Good collaboration and stakeholder management skills
• Proven skills in challenging process and tooling to optimise delivery 
• Experience of influencing organisation decisions on strategic performance tooling and process

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.

Join us as a Principal Performance Test Engineer

• We’ll look to you to provide direction and leadership on all quality matters across the platform or domain including adoption and compliance with the organisations standards and policies
• This is an opportunity to act as a key contributor in making sure that work packages transition seamlessly from development into live environments
• Hone your knowledge of quality best practices and collaboration and stakeholder management skills

What you'll do

In this key role, you’ll be making sure that only well designed and built work packages get through quality testing. You’ll aim to get it right first time for our customers through innovative service and solutions, using automation as an accelerator and working closely with stakeholders in an Agile and collaborative environment.

We’ll also look to you to produce comprehensive and robust quality strategies and detailed quality test plans, enabling the continual flow of work packages across the domain, platform value stream or programme.

Additionally, you’ll be:

• Leading and managing the quality strategy, plan and execution results of multiple feature teams, often concurrently
• Understanding the customer and human centric designs and driving the quality of the teams work to constantly improve the solutions and enhance customer experiences
• Taking accountability for all aspects of quality across both run and change and business as usual activity within the assigned platform or domain
• Overseeing the output quality from all testing phases owned and making sure it meets the requirements of each quality test strategy
• Making sure defects are detected and prioritised, based on impact, and resolved at the earliest possible moment and before the last responsible moment
• Undertaking end-to-end test management including planning, risk, issue, dependency management, lessons learnt and governance

The skills you'll need

We’re looking for someone with strong knowledge and understanding of quality standards, quality best practices, and our risk and controls framework. You’ll also need high levels of knowledge and demonstrable application of modern testing and quality practices and techniques used with Agile methodologies.

You'll also need knowledge of workload and performance modelling, root cause analysis, tuning and optimisation techniques, along with expert knowledge and experience of applying DevOps techniques, tools and methodologies within a performance engineering and test setting. You'll be an expert performance testing tool technician with proven experience in industry tooling.

Additionally, we’ll be looking for:

• Practical experience of quality strategy and planning, testing design and execution
• Experience in functional and non-functional testing such as system, system integration, user, load, volume, stress, security, accessibility, compatibility, penetration and back-out
• The ability to relate everyday work to the strategic vision of the feature, platform, domain and enterprise teams, with a strong focus on business outcomes
• The ability to communicate complex technical concepts clearly to peers and management
• Good collaboration and stakeholder management skills
• Proven skills in challenging process and tooling to optimise delivery 
• Experience of influencing organisation decisions on strategic performance tooling and process

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.

We’re looking for a test engineer to join our growing technology team here at ClearScore. A healthy mix of testing, analytical and exploratory skills are key if you want to be part of our cross-functional team of developers, designers, data analysts and product managers. You’ll be part of a whole eco-development-system of building, testing and deploying into production.

Are you looking for a role that challenges you every day? Then we might be right for you. We’re always looking for ways to improve and we actively encourage new joiners to bring their ideas and ways of working to the table. Teach us some cool stuff and we'll teach you some, but most importantly, have fun doing it.

We strive to keep up to date with the latest tooling and techniques, so our test engineers are constantly learning and developing their skills. Our QA team meet once a week to share ideas and to present our learnings, and technical development is a key factor when it comes to progression. We support people in becoming as T-shaped as they want to be, with some of our test engineers regularly picking up work traditionally done by other disciplines.

We like to monitor how our work impacts our users - this is still very much a learning process for us. Within a week, you’ll have an opportunity to support your team in deploying code into production, affecting millions of users globally and making sure they have a high quality experience with ClearScore.

Our test engineers work with:

• Every member of our delivery team, driving our ways of working and promoting ClearScore principles
• A web testing framework to test and release our global ReactJS app (we’re currently using Cypress)
• A choice of API tools to test our backend microservices
• Spinnaker and Jenkins to build and run our pipelines
• Performance testing - our current tool of choice is Gatling
• A robust native app testing framework using EarlGrey and Espresso to deliver new features and globalise our existing apps
• A Quality Assistance program that involves working closely with developers and stops stories from being ‘thrown over the fence’
• Peer-to-peer review to improve our code and learn from it

"People around the world will turn to ClearScore when they think about financial decisions. We make personal finance clearer, calmer and easier to understand. We help people take decisions that create greater financial well-being."

This is the ClearScore mission, and what you will see when you come into our office.

ClearScore is one of the fastest growing FinTechs in Europe. We've changed the credit scoring and credit report market in the UK forever and our mission is to transform how people manage their personal finances around the world. From building financial literacy chatbots, to creating industry leading relationships and integrations with financial institutions, our technology and our developers enable the creation of the next generation of consumer-facing financial technology.

We are proud to say that our engineering team at ClearScore is world class and at the heart of making this mission a reality for our millions of users. For more information on our tech stack check out our Tech Radar 2020, how we work is summarised in our Engineering Principles and we have many other Tech Blogs on Medium.

Benefits

• Holidays – 25 paid holidays and a “duvet day” on your birthday
• Pension – ClearScore matches up to 4%
• Market-beating medical insurance - with the option to add friends and family
• Perk box – a choice of different benefits
• Flexible work hours and the ability to work from home
• Flexible, generous and personalised maternity and paternity plans
• Monthly funded GP office visits
• Free breakfast and fruit...and a fully stocked drinks fridge!
• Company personal trainer, boxing and yoga classes
• Company clubs for football, climbing, cinema, board games... if there's not one for your passion, start one!
• Monthly team events and office days out that we get to choose, and company events at the end of each race and retro

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people.

We’re looking for a test engineer to join our growing technology team here at ClearScore. A healthy mix of testing, analytical and exploratory skills are key if you want to be part of our cross-functional team of developers, designers, data analysts and product managers. You’ll be part of a whole eco-development-system of building, testing and deploying into production.

Are you looking for a role that challenges you every day? Then we might be right for you. We’re always looking for ways to improve and we actively encourage new joiners to bring their ideas and ways of working to the table. Teach us some cool stuff and we'll teach you some, but most importantly, have fun doing it.

We strive to keep up to date with the latest tooling and techniques, so our test engineers are constantly learning and developing their skills. Our QA team meet once a week to share ideas and to present our learnings, and technical development is a key factor when it comes to progression. We support people in becoming as T-shaped as they want to be, with some of our test engineers regularly picking up work traditionally done by other disciplines.

We like to monitor how our work impacts our users - this is still very much a learning process for us. Within a week, you’ll have an opportunity to support your team in deploying code into production, affecting millions of users globally and making sure they have a high quality experience with ClearScore.

Our test engineers work with:

• Every member of our delivery team, driving our ways of working and promoting ClearScore principles
• A web testing framework to test and release our global ReactJS app (we’re currently using Cypress)
• A choice of API tools to test our backend microservices
• Spinnaker and Jenkins to build and run our pipelines
• Performance testing - our current tool of choice is Gatling
• A robust native app testing framework using EarlGrey and Espresso to deliver new features and globalise our existing apps
• A Quality Assistance program that involves working closely with developers and stops stories from being ‘thrown over the fence’
• Peer-to-peer review to improve our code and learn from it

"People around the world will turn to ClearScore when they think about financial decisions. We make personal finance clearer, calmer and easier to understand. We help people take decisions that create greater financial well-being."

This is the ClearScore mission, and what you will see when you come into our office.

ClearScore is one of the fastest growing FinTechs in Europe. We've changed the credit scoring and credit report market in the UK forever and our mission is to transform how people manage their personal finances around the world. From building financial literacy chatbots, to creating industry leading relationships and integrations with financial institutions, our technology and our developers enable the creation of the next generation of consumer-facing financial technology.

We are proud to say that our engineering team at ClearScore is world class and at the heart of making this mission a reality for our millions of users. For more information on our tech stack check out our Tech Radar 2020, how we work is summarised in our Engineering Principles and we have many other Tech Blogs on Medium.

Benefits

• Holidays – 25 paid holidays and a “duvet day” on your birthday
• Pension – ClearScore matches up to 4%
• Market-beating medical insurance - with the option to add friends and family
• Perk box – a choice of different benefits
• Flexible work hours and the ability to work from home
• Flexible, generous and personalised maternity and paternity plans
• Monthly funded GP office visits
• Free breakfast and fruit...and a fully stocked drinks fridge!
• Company personal trainer, boxing and yoga classes
• Company clubs for football, climbing, cinema, board games... if there's not one for your passion, start one!
• Monthly team events and office days out that we get to choose, and company events at the end of each race and retro

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people.