eFX Client Services / Technical App Support Analyst, AVP eFX Client Services / Technical App Support Analyst, AVP
Location: London

What we are looking for:
State Street Global Markets is looking for a talented Foreign Exchange (FX) IT professional for the role of FX Trade Services Group to join State Street's world class IT organization as part of a multiyear strategic growth initiative focused on maximizing market share growth, expanding into emerging FX markets, and developing new products/services
As a Trade Services Group member - the successful candidate will be joining newly created client facing group that aims to enhance our support offering in the following areas:
• Algo Support
• Order Support
• System Onboarding
• Deal inquiry

Why this role is important to us:
The team you will be joining is a part of State Street Global Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSGM business unit. As our investment research and trading arm, SSGM's number one goal is to enhance and preserve our clients' portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world.

Join us if making your mark in capital markets industry from day one is a challenge you are up for.

Why you will be responsible for:

• Support client Onboarding for all external client facing FX products starting from connectivity through production trading.
• Direct interaction with the external clients to deal with client queries and liaise with appropriate internal team to get resolution
• Monitor and support eFX applications and resolve/escalate any production issues with help from eFX product and engineering teams.
• Work alongside the eFX Product and Development teams to improve the stability of the eFX platform
• Ensure that operating procedures are strictly followed for all onboarding and/or support functions as requirement to comply with internal and external regulations.
• Ensure that the business unit operates in compliance with internal and external regulations and that escalation procedures are followed
• Ensure that all procedures, systems and controls are regularly reviewed and in line with the risk profile of the unit
• Ability to work under pressure with multiple time sensitive tasks at hand.

Individual Contributor

• Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
• Be a great team player communicating and collaborating with the local team and teams in UK and APAC on a day to day basis.
• Provide a positive attitude towards learning, commitment, sharing, confidence and a "team first" focus,

• Ensure that the highest level of the Code of Conduct is displayed in your behaviour
• Provide appropriate management information as required to support business unit decision making
• Support the Transformation and Risk Excellence culture within the business
• Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations

What we value:

• Proficiency in FIX protocol (5+ years)
• Proficient in Linux
• Hands on support experience with FX Trading(3+ years)
• Some experience with querying databases (Oracle) is desirable
• Strong communication and interpersonal skills required

About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

eFX Client Services / Technical App Support Analyst, AVP eFX Client Services / Technical App Support Analyst, AVP
Location: London

What we are looking for:
State Street Global Markets is looking for a talented Foreign Exchange (FX) IT professional for the role of FX Trade Services Group to join State Street's world class IT organization as part of a multiyear strategic growth initiative focused on maximizing market share growth, expanding into emerging FX markets, and developing new products/services
As a Trade Services Group member - the successful candidate will be joining newly created client facing group that aims to enhance our support offering in the following areas:
• Algo Support
• Order Support
• System Onboarding
• Deal inquiry

Why this role is important to us:
The team you will be joining is a part of State Street Global Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSGM business unit. As our investment research and trading arm, SSGM's number one goal is to enhance and preserve our clients' portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world.

Join us if making your mark in capital markets industry from day one is a challenge you are up for.

Why you will be responsible for:

• Support client Onboarding for all external client facing FX products starting from connectivity through production trading.
• Direct interaction with the external clients to deal with client queries and liaise with appropriate internal team to get resolution
• Monitor and support eFX applications and resolve/escalate any production issues with help from eFX product and engineering teams.
• Work alongside the eFX Product and Development teams to improve the stability of the eFX platform
• Ensure that operating procedures are strictly followed for all onboarding and/or support functions as requirement to comply with internal and external regulations.
• Ensure that the business unit operates in compliance with internal and external regulations and that escalation procedures are followed
• Ensure that all procedures, systems and controls are regularly reviewed and in line with the risk profile of the unit
• Ability to work under pressure with multiple time sensitive tasks at hand.

Individual Contributor

• Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
• Be a great team player communicating and collaborating with the local team and teams in UK and APAC on a day to day basis.
• Provide a positive attitude towards learning, commitment, sharing, confidence and a "team first" focus,

• Ensure that the highest level of the Code of Conduct is displayed in your behaviour
• Provide appropriate management information as required to support business unit decision making
• Support the Transformation and Risk Excellence culture within the business
• Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations

What we value:

• Proficiency in FIX protocol (5+ years)
• Proficient in Linux
• Hands on support experience with FX Trading(3+ years)
• Some experience with querying databases (Oracle) is desirable
• Strong communication and interpersonal skills required

About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Project Manager, Controllers - GAO - FP&A, VP Drive end-to-end program/project management activities for a portfolio of projects aligning to Global Accounting Office, Controllers and / FP&A business areas. Primary objectives of this role are to plan the project activities and drive delivery and post-deploy support in order to achieve the target business outcomes while helping ensure project costs, timeliness and resourcing are aligned.

Duties

• Program/Project Management - including the pre-execution phase of planning with our business and technology partners
• Issue Identification and Resolution - proactive and prompt identification, resolution and where necessary, escalation of critical issues impacting the program/project.
• Detailed understanding of Financial Industry and / or State Street financial processes inclusive of period-end close, P&L creation, Client Profitability and accounting control functions.
• Financial Management - ownership for the planning/definition of the financials required to deliver program/project work. This ownership includes forecast management and working with the business to ensure project spend is optimized.
• Establish Program/Project Management Office capabilities that help influence visibility and transparency of program/project outcomes, risks, issues and challenges.
• Communications with Senior Leaders - candidate must be able to communicate to senior level leaders
• Influence Management - candidate must be able to collaborate with key stakeholders to influence decisions in a timely manner.
• Drive to deliver on-time, on-benefit results
  Additionally, the candidate may be asked to:
  
• Lead internal FRIBS work to strengthen our program/project management and risk management capabilities for the full team. This will require idea management and moving an idea into a framework into execution by our FRIBS team.
• Maintain strong risk management practices inclusive of risk identification (self-identified) and risk remediation.
• Manage/own end-to-end ownership responsibilities for internal FRIBS initiatives and support of our improvements to our standardized program/project management methodology.
• Align to our core values and leadership principles
• Value continuous learning and skill-building
• Passionate about working in teams and strengthening team effectiveness, camaraderie and output.
  
  Education/Experience
  

• Bachelor's Degree or equivalent work experience
• Proven multi years experience developing and delivering end user systems and process training
• Ability to influence in a matrixed environment and drive results for senior business leaders
• Ability to translate complex topics into simplified training material suitable for business end users
• Preference for experience in one or more of the following areas: finance, risk, treasury
• Excellent written, oral and interpersonal skills
• Strong sensitivity and work experience dealing with global audiences
• Ability to drive consensus across multiple subject matter experts
• Polished and professional

• Strong attention to detail
• Able to handle multiple priorities
  

Project Manager, Controllers - GAO - FP&A, VP Drive end-to-end program/project management activities for a portfolio of projects aligning to Global Accounting Office, Controllers and / FP&A business areas. Primary objectives of this role are to plan the project activities and drive delivery and post-deploy support in order to achieve the target business outcomes while helping ensure project costs, timeliness and resourcing are aligned.

Duties

• Program/Project Management - including the pre-execution phase of planning with our business and technology partners
• Issue Identification and Resolution - proactive and prompt identification, resolution and where necessary, escalation of critical issues impacting the program/project.
• Detailed understanding of Financial Industry and / or State Street financial processes inclusive of period-end close, P&L creation, Client Profitability and accounting control functions.
• Financial Management - ownership for the planning/definition of the financials required to deliver program/project work. This ownership includes forecast management and working with the business to ensure project spend is optimized.
• Establish Program/Project Management Office capabilities that help influence visibility and transparency of program/project outcomes, risks, issues and challenges.
• Communications with Senior Leaders - candidate must be able to communicate to senior level leaders
• Influence Management - candidate must be able to collaborate with key stakeholders to influence decisions in a timely manner.
• Drive to deliver on-time, on-benefit results
  Additionally, the candidate may be asked to:
  
• Lead internal FRIBS work to strengthen our program/project management and risk management capabilities for the full team. This will require idea management and moving an idea into a framework into execution by our FRIBS team.
• Maintain strong risk management practices inclusive of risk identification (self-identified) and risk remediation.
• Manage/own end-to-end ownership responsibilities for internal FRIBS initiatives and support of our improvements to our standardized program/project management methodology.
• Align to our core values and leadership principles
• Value continuous learning and skill-building
• Passionate about working in teams and strengthening team effectiveness, camaraderie and output.
  
  Education/Experience
  

• Bachelor's Degree or equivalent work experience
• Proven multi years experience developing and delivering end user systems and process training
• Ability to influence in a matrixed environment and drive results for senior business leaders
• Ability to translate complex topics into simplified training material suitable for business end users
• Preference for experience in one or more of the following areas: finance, risk, treasury
• Excellent written, oral and interpersonal skills
• Strong sensitivity and work experience dealing with global audiences
• Ability to drive consensus across multiple subject matter experts
• Polished and professional

• Strong attention to detail
• Able to handle multiple priorities
  

Full Stack Developer As a member of our Software Engineering Group you will dive head-first into creating innovative solutions that advance businesses and careers. You'll join an inspiring and curious team of technologists dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. You'll be tasked with keeping the team and other key stakeholders up to speed on the progress of what's being developed. Coming in with an understanding of the importance of end-to-end software development-such as Agile frameworks-is key. And best of all, you'll be working with and sharing ideas, information and innovation with our global team of technologists from all over the world.

Role Description & Scope:

The DNA platform authors, sources and distributes Facts about Data at JPMC that help the firm improve its data management and data governance capabilities front-to-back. The product includes features related to:

• Data Lineage
• Data Authority
• Data Catalog
• Data Governance Roles
• Data Controls
• Data Quality Issues and Scores
• Data Use

As a member of the team you will design and develop various components of the DNA Ecosystem and deliver quality software in an agile environment. You will work with all DNA component teams across locations on common patterns and interactions.

Role Qualifications :

• Degree in computer science / information science (or similarly technical discipline).
• Experience with Scrum and scalable Agile
• Full-stack experience building web applications with HTML5 frameworks like React/Redux and services frameworks like Spring Boot (Java)
• Experience with continuous integration/continuous deployment tools and pipelines
• API design and management experience is a plus
• Experience with a variety of data platforms including RDBMSs, Elastic, NoSQL databases is a plus
• Ability to work across organizational boundaries and in matrixed organizations is a plus

The Data Network Architecture (DNA) Engineering team within Firm Wide CTO partners with Firm Wide Data Management to deliver a broad set of data management and data governance capabilities.

When you work at JPMorgan Chase & Co., you ' re not just working at a global financial institution. You ' re an integral part of one of the world ' s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & C. we value the unique skills of every employee, and we ' re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you ' re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

JPMorgan Chase & Co. is an equal opportunity employer.

Full Stack Developer As a member of our Software Engineering Group you will dive head-first into creating innovative solutions that advance businesses and careers. You'll join an inspiring and curious team of technologists dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. You'll be tasked with keeping the team and other key stakeholders up to speed on the progress of what's being developed. Coming in with an understanding of the importance of end-to-end software development-such as Agile frameworks-is key. And best of all, you'll be working with and sharing ideas, information and innovation with our global team of technologists from all over the world.

Role Description & Scope:

The DNA platform authors, sources and distributes Facts about Data at JPMC that help the firm improve its data management and data governance capabilities front-to-back. The product includes features related to:

• Data Lineage
• Data Authority
• Data Catalog
• Data Governance Roles
• Data Controls
• Data Quality Issues and Scores
• Data Use

As a member of the team you will design and develop various components of the DNA Ecosystem and deliver quality software in an agile environment. You will work with all DNA component teams across locations on common patterns and interactions.

Role Qualifications :

• Degree in computer science / information science (or similarly technical discipline).
• Experience with Scrum and scalable Agile
• Full-stack experience building web applications with HTML5 frameworks like React/Redux and services frameworks like Spring Boot (Java)
• Experience with continuous integration/continuous deployment tools and pipelines
• API design and management experience is a plus
• Experience with a variety of data platforms including RDBMSs, Elastic, NoSQL databases is a plus
• Ability to work across organizational boundaries and in matrixed organizations is a plus

The Data Network Architecture (DNA) Engineering team within Firm Wide CTO partners with Firm Wide Data Management to deliver a broad set of data management and data governance capabilities.

When you work at JPMorgan Chase & Co., you ' re not just working at a global financial institution. You ' re an integral part of one of the world ' s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & C. we value the unique skills of every employee, and we ' re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you ' re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

JPMorgan Chase & Co. is an equal opportunity employer.