Lead Problem Manager

Purpose of Role:

Operational execution of Problem Management processes to ensure full accountability and in control of problem management. Work with suppliers & internal supply chain to co-ordinate all activities to proactively prevent problems, resolve existing problems and improve service quality and stability.

Responsibilities:

• You will lead three Problem Managers through an exciting period of transformation to further improve the technology systems for colleagues and customers.
• Taking charge of a successful team and continue our maturity journey; lead, support and build the team as individuals and a group.
• Exhibiting an energetic attitude focusing on the stability of our services. Direct and coordinate the Problem Management process ensuring it is executed effectively and consistently so that problems are addressed.
• Ensuring end to end processes are performed with appropriate control, measurement and governance.
• Supporting Incident Management by providing assistance during major incidents when necessary as well as actively working on the on-call rota for out of hours Incident Management.
• Building positive, open and constructive relationships with key partners across Technology Services, our business and supply chain.
• Delivering to exceptional standards in a fast paced environment and negotiating through difficult situations to reach successful conclusions.
• Utilising your experience of working within a multi-vendor, outsourced environment with complex infrastructure to steer progression and closure of problem records.
• Contribute to the design and development of Problem Management processes, tools, templates, documents and reports.
• Providing education, guidance and support, to ensure adoption of, and adherence to Problem Management processes across the organisation.

Complete job description and company details can be provided upon request

Lead Problem Manager

Purpose of Role:

Operational execution of Problem Management processes to ensure full accountability and in control of problem management. Work with suppliers & internal supply chain to co-ordinate all activities to proactively prevent problems, resolve existing problems and improve service quality and stability.

Responsibilities:

• You will lead three Problem Managers through an exciting period of transformation to further improve the technology systems for colleagues and customers.
• Taking charge of a successful team and continue our maturity journey; lead, support and build the team as individuals and a group.
• Exhibiting an energetic attitude focusing on the stability of our services. Direct and coordinate the Problem Management process ensuring it is executed effectively and consistently so that problems are addressed.
• Ensuring end to end processes are performed with appropriate control, measurement and governance.
• Supporting Incident Management by providing assistance during major incidents when necessary as well as actively working on the on-call rota for out of hours Incident Management.
• Building positive, open and constructive relationships with key partners across Technology Services, our business and supply chain.
• Delivering to exceptional standards in a fast paced environment and negotiating through difficult situations to reach successful conclusions.
• Utilising your experience of working within a multi-vendor, outsourced environment with complex infrastructure to steer progression and closure of problem records.
• Contribute to the design and development of Problem Management processes, tools, templates, documents and reports.
• Providing education, guidance and support, to ensure adoption of, and adherence to Problem Management processes across the organisation.

Complete job description and company details can be provided upon request

Web Content Editor- INSIDE IR35

Our client based in South East London are recruiting for an Application Portfolio Manager/Web Content Editor

The successful applicant must have strong web skills and web management skills and expertise with one or more of the following:

Oracle Fusion/ Finance systems/HR & Payroll systems /SharePoint/MS O365

Please send me your CV for immediate consideration for this INSIDE IR35 role.

Web Content Editor- INSIDE IR35

Our client based in South East London are recruiting for an Application Portfolio Manager/Web Content Editor

The successful applicant must have strong web skills and web management skills and expertise with one or more of the following:

Oracle Fusion/ Finance systems/HR & Payroll systems /SharePoint/MS O365

Please send me your CV for immediate consideration for this INSIDE IR35 role.

Web Content Editor- INSIDE IR35

Our client based in South East London are recruiting for an Application Portfolio Manager/Web Content Editor

The successful applicant must have strong web skills and web management skills and expertise with one or more of the following:

Oracle Fusion/ Finance systems/HR & Payroll systems /SharePoint/MS O365

Please send me your CV for immediate consideration for this INSIDE IR35 role.

Web Content Editor- INSIDE IR35

Our client based in South East London are recruiting for an Application Portfolio Manager/Web Content Editor

The successful applicant must have strong web skills and web management skills and expertise with one or more of the following:

Oracle Fusion/ Finance systems/HR & Payroll systems /SharePoint/MS O365

Please send me your CV for immediate consideration for this INSIDE IR35 role.

Web Content Editor- INSIDE IR35

Our client based in South East London are recruiting for an Application Portfolio Manager/Web Content Editor

The successful applicant must have strong web skills and web management skills and expertise with one or more of the following:

Oracle Fusion/ Finance systems/HR & Payroll systems /SharePoint/MS O365

Please send me your CV for immediate consideration for this INSIDE IR35 role.

Web Content Editor- INSIDE IR35

Our client based in South East London are recruiting for an Application Portfolio Manager/Web Content Editor

The successful applicant must have strong web skills and web management skills and expertise with one or more of the following:

Oracle Fusion/ Finance systems/HR & Payroll systems /SharePoint/MS O365

Please send me your CV for immediate consideration for this INSIDE IR35 role.

Azure Architect / Azure Infrastructure Engineer required to be technical authority for the Azure Cloud environment of an international company based in central London.

You will be responsible for designing, managing, configuring and migration all aspects of their Azure cloud IaaS environment including Azure AD, Azure SQL, Azure Function & Logic applications.

Your background will include:

• Proven Azure Architect or Azure Engineer experience including Virtual Machines, PowerBI, Azure SQL, Data Lakes, Data Analytics and Azure apps.
• Experience in architecting and configuring Azure services and integrating into Azure AD.
• Migrating on premise servers to Azure.
• API & Microservices architecture knowledge - Mulesoft AnyPoint Platform or similar ideal.
• Strong business experience - interpreting business needs ideally for Online & Digital Subscription Services.
• Ability to apply multiple technical solutions to business problems.
• VMware or Hyper-V, Application Gateways, Load Balancing, on-prem to Cloud migration, SQL.
• Windows Servers, AD, DR, IIS, Clustering
• Producing documents for Agile delivery
• DevOps experience advantageous.

Working environment is open plan, business casual dress code and they work from home 1 or 2 days a week.

Lots of interesting projects to work on in a collaborative and challenging environment.

Salary: £65K - £78K depending on experience plus bonus, pension, private medical, season ticket loan and others

Azure Architect / Azure Infrastructure Engineer required to be technical authority for the Azure Cloud environment of an international company based in central London.

You will be responsible for designing, managing, configuring and migration all aspects of their Azure cloud IaaS environment including Azure AD, Azure SQL, Azure Function & Logic applications.

Your background will include:

• Proven Azure Architect or Azure Engineer experience including Virtual Machines, PowerBI, Azure SQL, Data Lakes, Data Analytics and Azure apps.
• Experience in architecting and configuring Azure services and integrating into Azure AD.
• Migrating on premise servers to Azure.
• API & Microservices architecture knowledge - Mulesoft AnyPoint Platform or similar ideal.
• Strong business experience - interpreting business needs ideally for Online & Digital Subscription Services.
• Ability to apply multiple technical solutions to business problems.
• VMware or Hyper-V, Application Gateways, Load Balancing, on-prem to Cloud migration, SQL.
• Windows Servers, AD, DR, IIS, Clustering
• Producing documents for Agile delivery
• DevOps experience advantageous.

Working environment is open plan, business casual dress code and they work from home 1 or 2 days a week.

Lots of interesting projects to work on in a collaborative and challenging environment.

Salary: £65K - £78K depending on experience plus bonus, pension, private medical, season ticket loan and others