Incident Manager At Bloomberg, our mission has always been to provide real-time data, news, and analytics to our clients quickly and accurately. Our clients are some of the biggest players in finance, and they rely on our software to manage their portfolios, analyze the markets, and make swift trading decisions that keep them ahead of the competition. We have more than 320,000 clients across the world, so it's critical for our systems to be stable, reliable, and always available. That's where the incident management team comes in.

On the Incident Management team, we manage the coordination and communication for all service-impacting outages to ensure they have a minimal impact on all downstream users and are resolved as quickly as possible. To do this, we structure and lead investigations in partnership with technical teams across the company - from developers to client support. We're the central point for all stakeholders, and we ensure that accurate and timely information is communicated to all stakeholders during significant outages. Our team is critical to providing the best possible service for our clients, and we take pride in the impact we have on the company's continued success. We're also responsible for Problem Management activities and help pursue root cause analysis and remediation actions to make sure our incidents don't happen again in the future.

We'll trust you to:

• Facilitate the resolution by effective communication across multiple teams.
• Quickly assess the severity of an outage in regards to business impact and technical complexity.
• Notify, escalate and communicate to senior management the existence and status of outages, as necessary.
• Help coordinate the investigations and drive the incidents to resolution/remediation.

You need to have:

• Experience with incident management for application or infrastructure services
• Excellent written and verbal communication skills with the ability to effectively tailor communication of technical issues to various audiences
• Strong collaboration skills and an interest in developing a strong network
• Ability and aptitude to pick up new technologies or procedures
• Good organisation skills and excel at multitasking with the ability to 'pick up the pace' during major outages

We'd love to see:

• Innovation and drive - someone who is happy to challenge the status quo and collaborate on processes within the team
• A self-starter who is assertive but diplomatic with the ability to prioritize work load and to perform in a high-pressure environment
• Basic understanding of industry standard technologies and infrastructure such as: networking, cloud storage, middleware, databases and virtual infrastructure
• Experience, or interest in programming skills such as Python, C++ or JavaScript or similar
• ITIL Service Support knowledge
• Familiarity with, or knowledge of the Bloomberg Terminal or other Bloomberg products

If this sounds like you:
Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are.

Incident Manager At Bloomberg, our mission has always been to provide real-time data, news, and analytics to our clients quickly and accurately. Our clients are some of the biggest players in finance, and they rely on our software to manage their portfolios, analyze the markets, and make swift trading decisions that keep them ahead of the competition. We have more than 320,000 clients across the world, so it's critical for our systems to be stable, reliable, and always available. That's where the incident management team comes in.

On the Incident Management team, we manage the coordination and communication for all service-impacting outages to ensure they have a minimal impact on all downstream users and are resolved as quickly as possible. To do this, we structure and lead investigations in partnership with technical teams across the company - from developers to client support. We're the central point for all stakeholders, and we ensure that accurate and timely information is communicated to all stakeholders during significant outages. Our team is critical to providing the best possible service for our clients, and we take pride in the impact we have on the company's continued success. We're also responsible for Problem Management activities and help pursue root cause analysis and remediation actions to make sure our incidents don't happen again in the future.

We'll trust you to:

• Facilitate the resolution by effective communication across multiple teams.
• Quickly assess the severity of an outage in regards to business impact and technical complexity.
• Notify, escalate and communicate to senior management the existence and status of outages, as necessary.
• Help coordinate the investigations and drive the incidents to resolution/remediation.

You need to have:

• Experience with incident management for application or infrastructure services
• Excellent written and verbal communication skills with the ability to effectively tailor communication of technical issues to various audiences
• Strong collaboration skills and an interest in developing a strong network
• Ability and aptitude to pick up new technologies or procedures
• Good organisation skills and excel at multitasking with the ability to 'pick up the pace' during major outages

We'd love to see:

• Innovation and drive - someone who is happy to challenge the status quo and collaborate on processes within the team
• A self-starter who is assertive but diplomatic with the ability to prioritize work load and to perform in a high-pressure environment
• Basic understanding of industry standard technologies and infrastructure such as: networking, cloud storage, middleware, databases and virtual infrastructure
• Experience, or interest in programming skills such as Python, C++ or JavaScript or similar
• ITIL Service Support knowledge
• Familiarity with, or knowledge of the Bloomberg Terminal or other Bloomberg products

If this sounds like you:
Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are.

Bloomberg Data Specialist - Japanese Speaker Bloomberg runs on data, and in the Global Data team we're responsible for acquiring it and providing it to our clients. We collect, analyse, process and publish the data which is the backbone of our iconic Bloomberg Terminal- the facts and figures which ultimately move the financial markets. We apply problem-solving skills to identify innovative workflow efficiencies and we implement technology solutions to enhance our systems, products and processes- and all this while providing platinum customer support to our clients.

The Role:
As a Data Specialist you will play a critical role in ingesting and analysing data, managing workflow processes to solve client problems, and providing superior customer service. This may include monitoring industry events and executing upon a variety of projects aimed at improving the timeliness, accuracy, and quality of our data. Data Specialists also provide support for internal and external clients that consume the data so you will be required to collaborate with multiple teams across the firm, which makes the role diverse and provides an opportunity for continuous learning.

We'll trust you to:

• Extract and rationalise data to Bloomberg taxonomies in accordance with established methodologies
• Manage projects to optimize processes and/or improve the quality of our data products
• Perform quality control to ensure data accuracy by inspecting Bloomberg data values and comparing them to source documents
• Provide customer support for users of Bloomberg products such as the Professional Service, News, Enterprise Solutions, and Bloomberg Law by resolving inquiries in a timely manner  
• Procure content to support best-in-class coverage of the data set  
• Codify market conventions and/or data relationships into business rules for data validation 
• Perform incident management, from troubleshooting and root cause analysis to overall problem management 
• Contribute to continuous improvement by generating ideas to improve the data products and/or associated processes
• Participate in ad hoc projects to optimize processes and/or improve the quality of the data set         
• Report on results of on-going operations and projects, as required            
• Utilise subject-matter-expertise to set and maintain methodologies for data management

You'll need to have:

• A bachelor's degree preferably in Finance or Economics
• Fluency in English and Japanese.
• Excellent written and verbal communication skills
• Proficiency with Microsoft Applications, particularly Excel
• Familiarity with data processing paradigms and associated tools and technologies           
• Strong attention to detail and high degree of demonstrated decision-making and problem solving skills
• Eagerness to learn and collaborate with others                                                                                                                                                                                                     
• Interest in and aptitude for technology
• Client-focused mindset
• Ability to work under pressure and in a frequently changing environment

We'd love to see:

• Exposure to Bloomberg products such as the Professional Service
• A master's degree in Finance or Economics
• Project management skills and/or experience                                       
• Working knowledge of VBA and/or SQL                                                 
• Familiarity with mark-up languages such as XML, SGML, JSON, YAML, and/or HTML    

Does this sound like you?
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are!

In the meantime feel free to have a look at this:
https://www.bloomberg.com/careers/global-data/

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email access2@bloomberg.net. Alternatively, you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or info@employ-ability.org.uk.

Bloomberg Data Specialist - Japanese Speaker Bloomberg runs on data, and in the Global Data team we're responsible for acquiring it and providing it to our clients. We collect, analyse, process and publish the data which is the backbone of our iconic Bloomberg Terminal- the facts and figures which ultimately move the financial markets. We apply problem-solving skills to identify innovative workflow efficiencies and we implement technology solutions to enhance our systems, products and processes- and all this while providing platinum customer support to our clients.

The Role:
As a Data Specialist you will play a critical role in ingesting and analysing data, managing workflow processes to solve client problems, and providing superior customer service. This may include monitoring industry events and executing upon a variety of projects aimed at improving the timeliness, accuracy, and quality of our data. Data Specialists also provide support for internal and external clients that consume the data so you will be required to collaborate with multiple teams across the firm, which makes the role diverse and provides an opportunity for continuous learning.

We'll trust you to:

• Extract and rationalise data to Bloomberg taxonomies in accordance with established methodologies
• Manage projects to optimize processes and/or improve the quality of our data products
• Perform quality control to ensure data accuracy by inspecting Bloomberg data values and comparing them to source documents
• Provide customer support for users of Bloomberg products such as the Professional Service, News, Enterprise Solutions, and Bloomberg Law by resolving inquiries in a timely manner  
• Procure content to support best-in-class coverage of the data set  
• Codify market conventions and/or data relationships into business rules for data validation 
• Perform incident management, from troubleshooting and root cause analysis to overall problem management 
• Contribute to continuous improvement by generating ideas to improve the data products and/or associated processes
• Participate in ad hoc projects to optimize processes and/or improve the quality of the data set         
• Report on results of on-going operations and projects, as required            
• Utilise subject-matter-expertise to set and maintain methodologies for data management

You'll need to have:

• A bachelor's degree preferably in Finance or Economics
• Fluency in English and Japanese.
• Excellent written and verbal communication skills
• Proficiency with Microsoft Applications, particularly Excel
• Familiarity with data processing paradigms and associated tools and technologies           
• Strong attention to detail and high degree of demonstrated decision-making and problem solving skills
• Eagerness to learn and collaborate with others                                                                                                                                                                                                     
• Interest in and aptitude for technology
• Client-focused mindset
• Ability to work under pressure and in a frequently changing environment

We'd love to see:

• Exposure to Bloomberg products such as the Professional Service
• A master's degree in Finance or Economics
• Project management skills and/or experience                                       
• Working knowledge of VBA and/or SQL                                                 
• Familiarity with mark-up languages such as XML, SGML, JSON, YAML, and/or HTML    

Does this sound like you?
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are!

In the meantime feel free to have a look at this:
https://www.bloomberg.com/careers/global-data/

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email access2@bloomberg.net. Alternatively, you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or info@employ-ability.org.uk.

Senior Software Engineer - TickerPlant Bloomberg Ticker Plant builds software that manages the storage and distribution of Market Data in Bloomberg. Market Data is information - trades, quotes, and other pricing data - gathered from around the world on every possible kind of financial instrument, from stocks and bonds to currencies and commodities. This often exceeds 100 billion unique events per day.

In London, the Ticker Plant Pipeline team is responsible for the critical path that market data takes through the Ticker Plant and its associated infrastructure. The system we develop and maintain is highly performant, with an emphasis on low latency and stability as well as effective utilization of the parallel processing power available on our servers. All of that, while keeping it flexible and simple enough to be deployed and managed across the hundreds of Ticker Plant servers. This year, our focus is on cross-functional projects, such Linux porting, improving latency, and upgrading our system to the highest technical standards.

Our team is made up of people from diverse backgrounds and experiences. We value learning and development, continuous improvement and a positive and inclusive atmosphere within the team, all of which are crucial as we improve and maintain a large and complex system.

Who are you?
A hands-on developer who appreciates the importance of stability, performance and maintainability in a large-scale system. You're interested in high-performance computing and researching new ways we can employ the latest technology - from both Bloomberg and the open source world - to improve our system. 

We'll trust you to: 

• Design, implement and own critical components of our Ticker Plant stack.
• Participate in the full SDLC to produce systems that are required to be highly efficient, robust and scalable.
• Get to know development teams across Bloomberg, understand their application requirements and how we can best partner with them.

You'll need to have: 

• Strong knowledge and experience working with C++, multi-threading and multiprocessing systems in a Unix/Linux environment.
• A keen interest in keeping abreast of technological advances and proven success at incorporating new technology into existing systems.
• Experience in all phases of the software development life cycle.
• The desire to take ownership and responsibility of issues and handle effectively through to resolution.

Interview process:
We believe interviewing is a two way street. It's a way for us to get to know you and your skills, and also a way for you to learn more about the team, our technical challenges, and what you'd be working on. The content of each interview round will be tailored to the role and your background, but the general framework can be found here: https://www.bloomberg.com/careers/technology/engineering/software-engineering-experienced-hire/

We want to ensure you can put your best foot forward throughout the process, so if you have any questions or need any accommodations to be successful, please let us know.

Senior Software Engineer - TickerPlant Bloomberg Ticker Plant builds software that manages the storage and distribution of Market Data in Bloomberg. Market Data is information - trades, quotes, and other pricing data - gathered from around the world on every possible kind of financial instrument, from stocks and bonds to currencies and commodities. This often exceeds 100 billion unique events per day.

In London, the Ticker Plant Pipeline team is responsible for the critical path that market data takes through the Ticker Plant and its associated infrastructure. The system we develop and maintain is highly performant, with an emphasis on low latency and stability as well as effective utilization of the parallel processing power available on our servers. All of that, while keeping it flexible and simple enough to be deployed and managed across the hundreds of Ticker Plant servers. This year, our focus is on cross-functional projects, such Linux porting, improving latency, and upgrading our system to the highest technical standards.

Our team is made up of people from diverse backgrounds and experiences. We value learning and development, continuous improvement and a positive and inclusive atmosphere within the team, all of which are crucial as we improve and maintain a large and complex system.

Who are you?
A hands-on developer who appreciates the importance of stability, performance and maintainability in a large-scale system. You're interested in high-performance computing and researching new ways we can employ the latest technology - from both Bloomberg and the open source world - to improve our system. 

We'll trust you to: 

• Design, implement and own critical components of our Ticker Plant stack.
• Participate in the full SDLC to produce systems that are required to be highly efficient, robust and scalable.
• Get to know development teams across Bloomberg, understand their application requirements and how we can best partner with them.

You'll need to have: 

• Strong knowledge and experience working with C++, multi-threading and multiprocessing systems in a Unix/Linux environment.
• A keen interest in keeping abreast of technological advances and proven success at incorporating new technology into existing systems.
• Experience in all phases of the software development life cycle.
• The desire to take ownership and responsibility of issues and handle effectively through to resolution.

Interview process:
We believe interviewing is a two way street. It's a way for us to get to know you and your skills, and also a way for you to learn more about the team, our technical challenges, and what you'd be working on. The content of each interview round will be tailored to the role and your background, but the general framework can be found here: https://www.bloomberg.com/careers/technology/engineering/software-engineering-experienced-hire/

We want to ensure you can put your best foot forward throughout the process, so if you have any questions or need any accommodations to be successful, please let us know.

Regulatory Reporting Implementation Specialist The Bloomberg TCA/Compliance and Reg. Reporting Implementation team provides our clients exceptional service in the scoping, deployment and integration of our solutions within the framework of their existing businesses. This allows our clients to monitor and perform TCA on their trades, produce Regulatory reporting and surveillance capabilities for each asset classes.

For TCA and Regulatory Reporting, We partner with Sales and Account Management throughout the sales process to guarantee the solution is a fit for the client's needs. We also work with our Product and Engineering teams to ensure the client has an efficient, exceptional on-boarding experience.

What's the role?
To support our growing Regulatory Reporting global customer base, we are looking for a passionate individual to join our Implementation team in London. In this role, you will project manage the implementation of end to end workflow, ensure project timelines are met, delivery is completed at a high standard and provide proper on-boarding/training to the end client.
 
The RHUB/BTCA Implementation member is responsible for:

• Working with Product managers to review the impact of on-boarding new jurisdictions to the existing RHUB platform and associated systems.  This will ensure all pre-requisites for a successful product launch have been considered with any training, documentation and product enhancements having been delivered
• Working with Sales to analyse a client's workflow, gather client requirements, identify gaps and propose our solution
• This will include scoping the solution and presenting proposed workflow to the client as well as communicating dependency and additional requirements to Product teams and coordinating the client expectation management
• Project manage implementation of any sale in line with our standard procedures. Working with our global client base to integrate our products to fulfil the client firm's requirements and taking full ownership of delivery of successful implementation to the project timelines
• Working with Product teams on implementation-related new builds to ensure we deliver in line with our commitments
• Ensuring our new clients are setup to use the maximum benefit from our product
• Defining internal implementation procedures and operational process of any new product, functions and workflow

We'll trust you to:

• Understand and map client systems and workflows to scope integration work via a Statement of Work
• Project manage complex technical implementations with engineering and the client
• Project manage end to end client workflow and delivery of the service
• Work effectively with the global team in sharing knowledge, communicating and collaborating
• Work effectively with relevant internal stakeholders to deliver successful completion of implementation projects, roll out of new products and coordinate workflow changes where applicable
• On-board and setup the relevant end user functions and features including report rules, exception management rules and alerts, administration/ permission controls, specific user groups/departments set ups(Front Office, Compliance, Best Execution monitoring groups. Technical project managers, System administrator..)
• Document implemented solutions for improved communication between the client and Account Managers and/or Helpdesk

You'll need to have:

• Develop detailed project plans and demonstrate strong project and time management skills working across multiple internal groups and external vendors and clients
• Ownership to drive the implementation project to a timely completion
• Strong communication skills to ensure transparency and consistency throughout the project
• Strong relationship building skills and the ability to network across departments
• Analytical and problem solving skills
• Understanding of buy-side and/or sell-side trading and compliance workflows
• Keep up to date with the latest market reforms and changes in the industry and our latest product releases
• Working knowledge of the requirements of upcoming/recent regulations (SFTR / MiFID II including:  RTS1, 2, RTS22, RTS 27/28)

If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Regulatory Reporting Implementation Specialist The Bloomberg TCA/Compliance and Reg. Reporting Implementation team provides our clients exceptional service in the scoping, deployment and integration of our solutions within the framework of their existing businesses. This allows our clients to monitor and perform TCA on their trades, produce Regulatory reporting and surveillance capabilities for each asset classes.

For TCA and Regulatory Reporting, We partner with Sales and Account Management throughout the sales process to guarantee the solution is a fit for the client's needs. We also work with our Product and Engineering teams to ensure the client has an efficient, exceptional on-boarding experience.

What's the role?
To support our growing Regulatory Reporting global customer base, we are looking for a passionate individual to join our Implementation team in London. In this role, you will project manage the implementation of end to end workflow, ensure project timelines are met, delivery is completed at a high standard and provide proper on-boarding/training to the end client.
 
The RHUB/BTCA Implementation member is responsible for:

• Working with Product managers to review the impact of on-boarding new jurisdictions to the existing RHUB platform and associated systems.  This will ensure all pre-requisites for a successful product launch have been considered with any training, documentation and product enhancements having been delivered
• Working with Sales to analyse a client's workflow, gather client requirements, identify gaps and propose our solution
• This will include scoping the solution and presenting proposed workflow to the client as well as communicating dependency and additional requirements to Product teams and coordinating the client expectation management
• Project manage implementation of any sale in line with our standard procedures. Working with our global client base to integrate our products to fulfil the client firm's requirements and taking full ownership of delivery of successful implementation to the project timelines
• Working with Product teams on implementation-related new builds to ensure we deliver in line with our commitments
• Ensuring our new clients are setup to use the maximum benefit from our product
• Defining internal implementation procedures and operational process of any new product, functions and workflow

We'll trust you to:

• Understand and map client systems and workflows to scope integration work via a Statement of Work
• Project manage complex technical implementations with engineering and the client
• Project manage end to end client workflow and delivery of the service
• Work effectively with the global team in sharing knowledge, communicating and collaborating
• Work effectively with relevant internal stakeholders to deliver successful completion of implementation projects, roll out of new products and coordinate workflow changes where applicable
• On-board and setup the relevant end user functions and features including report rules, exception management rules and alerts, administration/ permission controls, specific user groups/departments set ups(Front Office, Compliance, Best Execution monitoring groups. Technical project managers, System administrator..)
• Document implemented solutions for improved communication between the client and Account Managers and/or Helpdesk

You'll need to have:

• Develop detailed project plans and demonstrate strong project and time management skills working across multiple internal groups and external vendors and clients
• Ownership to drive the implementation project to a timely completion
• Strong communication skills to ensure transparency and consistency throughout the project
• Strong relationship building skills and the ability to network across departments
• Analytical and problem solving skills
• Understanding of buy-side and/or sell-side trading and compliance workflows
• Keep up to date with the latest market reforms and changes in the industry and our latest product releases
• Working knowledge of the requirements of upcoming/recent regulations (SFTR / MiFID II including:  RTS1, 2, RTS22, RTS 27/28)

If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.