End Date

Salary Range

We support agile working – click here for more information on agile working options.

Agile Working Options

Job Description Summary

Job Description

Customer

• Deliver a high level of customer experience by proactively identifying genuine customer needs and making appropriate banking, mortgage and partner referrals, ensuring customer needs are met via an appropriate channel in a timely manner and at a time of our customers’ choosing.
• Proactively manage time to be in the right place at the right time, supporting the overall customers’ branch experience and helping to ensure customers are dealt with quickly and professionally, working flexibly across all zones of the branch including banking hall, counter, self serve and enquiries.
• Engage with customers in the Banking Hall demonstrating behaviours consistent with Delivering Service/Banking Hall Excellence and Channel of Choice, maximising the use of tablets as appropriate; actively educating and assisting customers, including assessing their digital appetite and confidence to help in the most appropriate and relevant channel for their individual circumstances.
   

Control Environment

• Effectively comply within the Risk Management Framework including our Policies, Processes, Procedures and Governance to ensure a robust and consistent approach to make the right decisions and do the right thing for our customers.
• Keep up-to-date with mandatory training and take personal responsibility to ensure you have the appropriate skills and knowledge to remain competent to undertake your role.
• Fulfil customer transactions and account servicing requests accurately and compliantly right first time using the system tools and prompts when available.
• Undertake NPA routines when required, making sure that outstanding items are actively progressed.
   

People Development

• Take ownership of personal development and performance, and regularly assess and develop your performance during coaching, feedback and 1:1s.
• Embrace our Vision, Values and Behaviours, bring the brand personality to life and demonstrate your commitment to Inclusion and Diversity where customers and colleagues are treated with dignity and respect.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Salary Range

We support agile working – click here for more information on agile working options.

Agile Working Options

Job Description Summary

Job Description

Customer

• Deliver a high level of customer experience by proactively identifying genuine customer needs and making appropriate banking, mortgage and partner referrals, ensuring customer needs are met via an appropriate channel in a timely manner and at a time of our customers’ choosing.
• Proactively manage time to be in the right place at the right time, supporting the overall customers’ branch experience and helping to ensure customers are dealt with quickly and professionally, working flexibly across all zones of the branch including banking hall, counter, self serve and enquiries.
• Engage with customers in the Banking Hall demonstrating behaviours consistent with Delivering Service/Banking Hall Excellence and Channel of Choice, maximising the use of tablets as appropriate; actively educating and assisting customers, including assessing their digital appetite and confidence to help in the most appropriate and relevant channel for their individual circumstances.
   

Control Environment

• Effectively comply within the Risk Management Framework including our Policies, Processes, Procedures and Governance to ensure a robust and consistent approach to make the right decisions and do the right thing for our customers.
• Keep up-to-date with mandatory training and take personal responsibility to ensure you have the appropriate skills and knowledge to remain competent to undertake your role.
• Fulfil customer transactions and account servicing requests accurately and compliantly right first time using the system tools and prompts when available.
• Undertake NPA routines when required, making sure that outstanding items are actively progressed.
   

People Development

• Take ownership of personal development and performance, and regularly assess and develop your performance during coaching, feedback and 1:1s.
• Embrace our Vision, Values and Behaviours, bring the brand personality to life and demonstrate your commitment to Inclusion and Diversity where customers and colleagues are treated with dignity and respect.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Salary Range

We support agile working – click here for more information on agile working options.

Agile Working Options

Job Description Summary

Job Description

Lloyds Banking Group

At Lloyds Banking Group, we’re driven by a clear purpose - to Help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. And as the UK's largest retail and commercial bank, we have a footprint that touches nearly every community and household in the UK.

Our brands, our services and our business span every aspect of banking and finance, including some of the biggest names on the UK's high streets. That gives us a big responsibility to support the UK economy, and we have a clear strategy to put customers first - and achieve our vision of becoming the best bank for customers.

COO business risk

We love to do things differently in COO Business Risk. We encourage our employees to challenge the status quo and to come up with new and innovative ideas.

Our vision is to be the Leading 1st Line Risk Function in Financial Services in the UK. We work collaboratively with the business areas we support (Group Transformation, Group IT, Group Sourcing & Chief Security Office) to identify, report and mitigate risks – our key priority is to transform the bank in a safe and compliant way.

We are committed to achieving this vision through a clear focus on the provision of expert risk advice & guidance, through developing and delivering an optimised control environment, through investing in developing our people and through the adoption of technology solutions to improve our effectiveness.
 

Sound like your kind of place?

You will conduct Quality Assurance within the Controls QA, Methodology & Reporting Team who play a leading role in enhancing the quality and effectiveness of controls through performing quality assurance activities within the control testing process.

You'll contribute to the delivery of high quality and value adding control testing; the development and maintenance of the control testing schedule of activity; the assurance of ongoing testing quality and standards; the development of our testing methodologies as well as contributing to control related reporting.
 

What would you be getting involved with?

• Manage and/or conduct reviews of control test plans, control design narratives, and test documents to ensure controls are evaluated effectively and consistently against the internal (policy requirements e.g.) and external standards (COBIT e.g.).
• Validate Business and IT controls and associated risk in an accurate and fully represented way in the risk landscape.
• Maintain the integrity of test plans and manage changes in test plans.
• Provide guidance / support to Business and IT control testing teams and strive to increase delivery capabilities of the team.
• Develop QA artefacts to standardise the process of QA reviews, draft QA policies and procedures.
• Understand and evaluate relevant Business / IT risks and controls designed to mitigate these risks
• Collaborate with control testers, control owners and risk partners, control framework implementation team to improve the control testing framework and methodology.

About you...

• Brings passion for our values of putting customers first, keeping it simple, and making a difference together
• Loves problem solving and challenging the status quo with innovative ideas
• Is a highly motivated self-starter
• Builds strong collaborative relationships with key stakeholders

And the skills/background you’d possess?

• Extensive experience in controls risk assessment and testing (IT and/or Business Processes) in Audit or Advisory, and an understanding of current and emerging technology trends.
• Have an understanding of various Information Technology Assurance Frameworks (COBIT, ISO27001, ITIL, NIST etc.).
• Ability to operate at the next level, with sound senior stakeholder communication and project management ability.
• Demonstrate an understanding of the information technology risk and controls inherent in various technologies (e.g. Cloud, Agile, Mainframe) and related security best practices.
• Demonstrable experience in applying different control testing methodologies (e.g. CAAT, sampling).
• Qualified in CISA and additional qualifications (e.g. CISSP/CISM and CRISC) are preferred.
• Have experience in a Controls Testing role or IT organisation of a financial institution or audit/consulting firm.

What do you get in return?

In addition to the salary quoted the position also offers:

• Discretionary Performance Share Award
• Generous pension contribution
• A flex benefits cash pot you can adjust to suit your lifestyle (4% on top of your basic salary)
• Private health cover
• Access to share schemes
• 30 days holiday plus bank holidays
   

In return for your expertise, you’ll enjoy our dedication to your ongoing personal and professional development. Here, you'll grow as a person and develop your career. As a valued member of our team, we'll support to grow and advance you through excellent training and progression opportunities. Our customers’ experience and success starts with yours.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Salary Range

We support agile working – click here for more information on agile working options.

Agile Working Options

Job Description Summary

Job Description

Lloyds Banking Group

At Lloyds Banking Group, we’re driven by a clear purpose - to Help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. And as the UK's largest retail and commercial bank, we have a footprint that touches nearly every community and household in the UK.

Our brands, our services and our business span every aspect of banking and finance, including some of the biggest names on the UK's high streets. That gives us a big responsibility to support the UK economy, and we have a clear strategy to put customers first - and achieve our vision of becoming the best bank for customers.

COO business risk

We love to do things differently in COO Business Risk. We encourage our employees to challenge the status quo and to come up with new and innovative ideas.

Our vision is to be the Leading 1st Line Risk Function in Financial Services in the UK. We work collaboratively with the business areas we support (Group Transformation, Group IT, Group Sourcing & Chief Security Office) to identify, report and mitigate risks – our key priority is to transform the bank in a safe and compliant way.

We are committed to achieving this vision through a clear focus on the provision of expert risk advice & guidance, through developing and delivering an optimised control environment, through investing in developing our people and through the adoption of technology solutions to improve our effectiveness.
 

Sound like your kind of place?

You will conduct Quality Assurance within the Controls QA, Methodology & Reporting Team who play a leading role in enhancing the quality and effectiveness of controls through performing quality assurance activities within the control testing process.

You'll contribute to the delivery of high quality and value adding control testing; the development and maintenance of the control testing schedule of activity; the assurance of ongoing testing quality and standards; the development of our testing methodologies as well as contributing to control related reporting.
 

What would you be getting involved with?

• Manage and/or conduct reviews of control test plans, control design narratives, and test documents to ensure controls are evaluated effectively and consistently against the internal (policy requirements e.g.) and external standards (COBIT e.g.).
• Validate Business and IT controls and associated risk in an accurate and fully represented way in the risk landscape.
• Maintain the integrity of test plans and manage changes in test plans.
• Provide guidance / support to Business and IT control testing teams and strive to increase delivery capabilities of the team.
• Develop QA artefacts to standardise the process of QA reviews, draft QA policies and procedures.
• Understand and evaluate relevant Business / IT risks and controls designed to mitigate these risks
• Collaborate with control testers, control owners and risk partners, control framework implementation team to improve the control testing framework and methodology.

About you...

• Brings passion for our values of putting customers first, keeping it simple, and making a difference together
• Loves problem solving and challenging the status quo with innovative ideas
• Is a highly motivated self-starter
• Builds strong collaborative relationships with key stakeholders

And the skills/background you’d possess?

• Extensive experience in controls risk assessment and testing (IT and/or Business Processes) in Audit or Advisory, and an understanding of current and emerging technology trends.
• Have an understanding of various Information Technology Assurance Frameworks (COBIT, ISO27001, ITIL, NIST etc.).
• Ability to operate at the next level, with sound senior stakeholder communication and project management ability.
• Demonstrate an understanding of the information technology risk and controls inherent in various technologies (e.g. Cloud, Agile, Mainframe) and related security best practices.
• Demonstrable experience in applying different control testing methodologies (e.g. CAAT, sampling).
• Qualified in CISA and additional qualifications (e.g. CISSP/CISM and CRISC) are preferred.
• Have experience in a Controls Testing role or IT organisation of a financial institution or audit/consulting firm.

What do you get in return?

In addition to the salary quoted the position also offers:

• Discretionary Performance Share Award
• Generous pension contribution
• A flex benefits cash pot you can adjust to suit your lifestyle (4% on top of your basic salary)
• Private health cover
• Access to share schemes
• 30 days holiday plus bank holidays
   

In return for your expertise, you’ll enjoy our dedication to your ongoing personal and professional development. Here, you'll grow as a person and develop your career. As a valued member of our team, we'll support to grow and advance you through excellent training and progression opportunities. Our customers’ experience and success starts with yours.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Salary Range

We support agile working – click here for more information on agile working options.

Agile Working Options

Job Description Summary

Job Description

Software Engineering Senior Manager (DevOps Team, Finance Systems)

Company: Lloyds Banking Group

Location: Bristol – Canons house, BS1 5LL

Salary: £65,700 to £87,600 base salary, plus significant annual personal bonus, 13% employer pension contribution, 4% flexible cash pot, private medical insurance, 30 days holiday plus bank holidays. We also offer flexible working hours, agile working practices and home working opportunities!  Working for Lloyds is great.

Want a Summary of the Role?

This senior management role sits within the Software Engineering team in our Group Transformation division, within the Finance Value Stream and will focus on work in our General Ledger’s LAB. You would support the delivery of the high quality customer driven software development using either C#.NET or Java.  Team leading would involve coaching, continually challenging, motivating, mentoring and supporting your team. 

Our software development is focused around General Ledger systems like SAP or Oracle for example.  Roughly this role would be 30% hands on coding and 70% management.

What would you get involved with?

As our mission is promote the adoption of modern software engineering practices, specifically accelerating adoption of modern engineering practices: DevOps, Continuous Improvement/Continuous Development, Cloud First, Agile, etc...

You would work in cross-disciplinary teams and act as advocate for Engineering, providing a voice to engineers within the teams, identifying and supporting your teams in resolution of impediments and issues as well as continually developing yourself with industry best practice and tooling used across their engineering team.

What do you need to be considered for this job?

Generally, you are comfortable in a hands-on technical leadership role, blending both solid leadership experience and technical expertise.

We welcome people from a range of role and industry backgrounds but do need to see the following as a minimum for consideration, 1) 5 years + Software Engineering background with experience in building large scale applications with at least one of the following languages: Java or C#.NET, 2) technical leadership experience and desire to help coach and mentor staff, 3) great interpersonal skills and a good communicator with technical and non-technical people, 4) Passionate about driving a true modern DevOps culture, 5) good understanding and/or experience of big data/data management.

Oh, and if you have any prior experience working within a finance function or with general ledger systems that would be handy, but please apply if you don’t!

Who are the General Ledger Software Development Team?

Our team sits within the Group Transformation division, in the Finance Value Stream, specifically within the General Ledger’s LAB area of the bank.  You will be responsible for supporting a vast and complex Finance Ledger landscape including the new Oracle Fusion (Cloud hosted ledger) as well as the existing/legacy ledgers and sub-ledgers.  In addition to this, the team also supports the Integrity application for Finance attestation, the Generic Interface Processes as well as the Data Reference Management tool.

We're a group of people pulled together by our passion for coding, experimenting, designing and learning everything that makes us better engineers.

Lloyds Banking Group vision is to be the best bank for customer and to realize it we have the mission to make it the best bank for Engineers!

Who are Lloyds Banking Group?

As the UK’s largest retail and commercial bank, we have a footprint that touches nearly every community and household in the UK. That gives us a big responsibility to support the UK economy, and we have a clear strategy to put customers first and achieve our vision of being the best bank for our customers.

We're committed to employing a diverse and inclusive workforce, reflective of the customers and communities we serve – where all our colleagues can be themselves and succeed on merit.

What support will I get and how will my career grow?

As a multi-brand, multi-channel business, we have the scale and breadth to provide you with a diverse range of training and development opportunities, helping you achieve a rewarding and fulfilling career.

Our engineering community in Bristol is growing rapidly, which will naturally present lots of career opportunities.

Join us and be part of an inclusive, values-based culture focused on making a difference.

Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Salary Range

We support agile working – click here for more information on agile working options.

Agile Working Options

Job Description Summary

Job Description

Software Engineering Senior Manager (DevOps Team, Finance Systems)

Company: Lloyds Banking Group

Location: Bristol – Canons house, BS1 5LL

Salary: £65,700 to £87,600 base salary, plus significant annual personal bonus, 13% employer pension contribution, 4% flexible cash pot, private medical insurance, 30 days holiday plus bank holidays. We also offer flexible working hours, agile working practices and home working opportunities!  Working for Lloyds is great.

Want a Summary of the Role?

This senior management role sits within the Software Engineering team in our Group Transformation division, within the Finance Value Stream and will focus on work in our General Ledger’s LAB. You would support the delivery of the high quality customer driven software development using either C#.NET or Java.  Team leading would involve coaching, continually challenging, motivating, mentoring and supporting your team. 

Our software development is focused around General Ledger systems like SAP or Oracle for example.  Roughly this role would be 30% hands on coding and 70% management.

What would you get involved with?

As our mission is promote the adoption of modern software engineering practices, specifically accelerating adoption of modern engineering practices: DevOps, Continuous Improvement/Continuous Development, Cloud First, Agile, etc...

You would work in cross-disciplinary teams and act as advocate for Engineering, providing a voice to engineers within the teams, identifying and supporting your teams in resolution of impediments and issues as well as continually developing yourself with industry best practice and tooling used across their engineering team.

What do you need to be considered for this job?

Generally, you are comfortable in a hands-on technical leadership role, blending both solid leadership experience and technical expertise.

We welcome people from a range of role and industry backgrounds but do need to see the following as a minimum for consideration, 1) 5 years + Software Engineering background with experience in building large scale applications with at least one of the following languages: Java or C#.NET, 2) technical leadership experience and desire to help coach and mentor staff, 3) great interpersonal skills and a good communicator with technical and non-technical people, 4) Passionate about driving a true modern DevOps culture, 5) good understanding and/or experience of big data/data management.

Oh, and if you have any prior experience working within a finance function or with general ledger systems that would be handy, but please apply if you don’t!

Who are the General Ledger Software Development Team?

Our team sits within the Group Transformation division, in the Finance Value Stream, specifically within the General Ledger’s LAB area of the bank.  You will be responsible for supporting a vast and complex Finance Ledger landscape including the new Oracle Fusion (Cloud hosted ledger) as well as the existing/legacy ledgers and sub-ledgers.  In addition to this, the team also supports the Integrity application for Finance attestation, the Generic Interface Processes as well as the Data Reference Management tool.

We're a group of people pulled together by our passion for coding, experimenting, designing and learning everything that makes us better engineers.

Lloyds Banking Group vision is to be the best bank for customer and to realize it we have the mission to make it the best bank for Engineers!

Who are Lloyds Banking Group?

As the UK’s largest retail and commercial bank, we have a footprint that touches nearly every community and household in the UK. That gives us a big responsibility to support the UK economy, and we have a clear strategy to put customers first and achieve our vision of being the best bank for our customers.

We're committed to employing a diverse and inclusive workforce, reflective of the customers and communities we serve – where all our colleagues can be themselves and succeed on merit.

What support will I get and how will my career grow?

As a multi-brand, multi-channel business, we have the scale and breadth to provide you with a diverse range of training and development opportunities, helping you achieve a rewarding and fulfilling career.

Our engineering community in Bristol is growing rapidly, which will naturally present lots of career opportunities.

Join us and be part of an inclusive, values-based culture focused on making a difference.

Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.