End Date

Thursday 19 March 2020

Salary Range

£17,510 - £18,050

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours

Job Description Summary

What we’re looking for:
A warm and friendly, customer-focused Halifax Branch Support Adviser. No finance or banking experience is needed as training and support will be given.

Job Description

The role

As the welcoming face of the Halifax brand in our branches you’ll be down to earth and approachable, taking time to get to know your customers to help them achieve their financial goals, or find ways to give their money a boost. Our people are upbeat and passionate about delivering an excellent customer experience.

By being straightforward and speaking to customers on their level you’ll take ownership of their queries and get them sorted without fuss. You’ll help spot chances to create banking more simple for customers and help them try our latest technology.

Whether you’re greeting customers to help resolve an enquiry regarding a bill or statement, serving them at the counter or working in any other area of the branch, you’ll make the most of your talent – dealing with people and making it an extra special experience for everyone.

The hours

You'll be employed on a 12-month, fixed-term contract, working 15 hours a month, with the possibility of working up to an extra 40 hours. You'll work various hours which will typically cover our customers peak demand times between 10:30 and 15:30, as well as during holiday periods.

Because customers visit several branches, you'll be available able to work flexibly and be part of the dedicated teams across different branches in the local area, and are available every Saturday. Because we value your flexibility, we'll do our best to facilitate working hours that are suitable to both you and the business. We have award winning flexible working which allows you to have a real work life balance. So if you're completing a project for your college studies, want a role that gives you the time to pursue other interests, or enjoy spending time with your family, grandchildren or friends – you could find the working pattern that suits you.

If you take pride in building excellent customer relationships and are committed to helping your team be one of the best, this could be just the start of your career with us.

The reward

We're totally committed to investing in you. Right from the beginning, we’ll give you excellent training and all the support you need. You'll join us full time for the first three weeks for a paid induction training course, giving you the support and confidence to carry out the role.

You'll have an overall reward package which offers flexibility and choice. It lets you choose the benefits that suit you and your individual needs, including additional cash, retail discount vouchers and the opportunity to buy or sell annual leave.

We advertise our full-time salary which is pro-rata for reduced hours working. Please note if we receive a large volume of applications, we may close the role earlier, so don’t delay in submitting your application.

About us

As part of Lloyds Banking Group we are committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive environment where all our colleagues can be themselves and succeed on merit, so whether this is your first role out of college, a career change or an opportunity to earn some additional money following retirement we encourage applications from everyone.

We have appeared in The Times Top 50 employers for women consecutively for the past eight years. We were named Top Financial Employer and seventh overall in the 2019 Stonewall Top 100 employers list, which celebrates the pioneering efforts of leading organisations to build inclusive workplaces.

We recognise that Inclusion and Diversity in the workplace brings about diversity of thought and leads to better and sounder business decisions and practices.

Join us and become part of an inclusive, values-led culture, passionate about making a difference. Whatever your aspiration, you can expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Thursday 19 March 2020

Salary Range

£17,510 - £18,050

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours

Job Description Summary

What we’re looking for:
A warm and friendly, customer-focused Halifax Branch Support Adviser. No finance or banking experience is needed as training and support will be given.

Job Description

The role

As the welcoming face of the Halifax brand in our branches you’ll be down to earth and approachable, taking time to get to know your customers to help them achieve their financial goals, or find ways to give their money a boost. Our people are upbeat and passionate about delivering an excellent customer experience.

By being straightforward and speaking to customers on their level you’ll take ownership of their queries and get them sorted without fuss. You’ll help spot chances to create banking more simple for customers and help them try our latest technology.

Whether you’re greeting customers to help resolve an enquiry regarding a bill or statement, serving them at the counter or working in any other area of the branch, you’ll make the most of your talent – dealing with people and making it an extra special experience for everyone.

The hours

You'll be employed on a 12-month, fixed-term contract, working 15 hours a month, with the possibility of working up to an extra 40 hours. You'll work various hours which will typically cover our customers peak demand times between 10:30 and 15:30, as well as during holiday periods.

Because customers visit several branches, you'll be available able to work flexibly and be part of the dedicated teams across different branches in the local area, and are available every Saturday. Because we value your flexibility, we'll do our best to facilitate working hours that are suitable to both you and the business. We have award winning flexible working which allows you to have a real work life balance. So if you're completing a project for your college studies, want a role that gives you the time to pursue other interests, or enjoy spending time with your family, grandchildren or friends – you could find the working pattern that suits you.

If you take pride in building excellent customer relationships and are committed to helping your team be one of the best, this could be just the start of your career with us.

The reward

We're totally committed to investing in you. Right from the beginning, we’ll give you excellent training and all the support you need. You'll join us full time for the first three weeks for a paid induction training course, giving you the support and confidence to carry out the role.

You'll have an overall reward package which offers flexibility and choice. It lets you choose the benefits that suit you and your individual needs, including additional cash, retail discount vouchers and the opportunity to buy or sell annual leave.

We advertise our full-time salary which is pro-rata for reduced hours working. Please note if we receive a large volume of applications, we may close the role earlier, so don’t delay in submitting your application.

About us

As part of Lloyds Banking Group we are committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive environment where all our colleagues can be themselves and succeed on merit, so whether this is your first role out of college, a career change or an opportunity to earn some additional money following retirement we encourage applications from everyone.

We have appeared in The Times Top 50 employers for women consecutively for the past eight years. We were named Top Financial Employer and seventh overall in the 2019 Stonewall Top 100 employers list, which celebrates the pioneering efforts of leading organisations to build inclusive workplaces.

We recognise that Inclusion and Diversity in the workplace brings about diversity of thought and leads to better and sounder business decisions and practices.

Join us and become part of an inclusive, values-led culture, passionate about making a difference. Whatever your aspiration, you can expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Thursday 19 March 2020

Salary Range

£17,510 - £18,050

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours

Job Description Summary

What we’re looking for:
A warm and friendly, customer-focused Halifax Branch Support Adviser. No finance or banking experience is needed as training and support will be given.

Job Description

The role

As the welcoming face of the Halifax brand in our branches you’ll be down to earth and approachable, taking time to get to know your customers to help them achieve their financial goals, or find ways to give their money a boost. Our people are upbeat and passionate about delivering an excellent customer experience.

By being straightforward and speaking to customers on their level you’ll take ownership of their queries and get them sorted without fuss. You’ll help spot chances to create banking more simple for customers and help them try our latest technology.

Whether you’re greeting customers to help resolve an enquiry regarding a bill or statement, serving them at the counter or working in any other area of the branch, you’ll make the most of your talent – dealing with people and making it an extra special experience for everyone.

The hours

You'll be employed on a 12-month, fixed-term contract, working 15 hours a month, with the possibility of working up to an extra 40 hours. You'll work various hours which will typically cover our customers peak demand times between 10:30 and 15:30, as well as during holiday periods.

Because customers visit several branches, you'll be available able to work flexibly and be part of the dedicated teams across different branches in the local area, and are available every Saturday. Because we value your flexibility, we'll do our best to facilitate working hours that are suitable to both you and the business. We have award winning flexible working which allows you to have a real work life balance. So if you're completing a project for your college studies, want a role that gives you the time to pursue other interests, or enjoy spending time with your family, grandchildren or friends – you could find the working pattern that suits you.

If you take pride in building excellent customer relationships and are committed to helping your team be one of the best, this could be just the start of your career with us.

The reward

We're totally committed to investing in you. Right from the beginning, we’ll give you excellent training and all the support you need. You'll join us full time for the first three weeks for a paid induction training course, giving you the support and confidence to carry out the role.

You'll have an overall reward package which offers flexibility and choice. It lets you choose the benefits that suit you and your individual needs, including additional cash, retail discount vouchers and the opportunity to buy or sell annual leave.

We advertise our full-time salary which is pro-rata for reduced hours working. Please note if we receive a large volume of applications, we may close the role earlier, so don’t delay in submitting your application.

About us

As part of Lloyds Banking Group we are committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive environment where all our colleagues can be themselves and succeed on merit, so whether this is your first role out of college, a career change or an opportunity to earn some additional money following retirement we encourage applications from everyone.

We have appeared in The Times Top 50 employers for women consecutively for the past eight years. We were named Top Financial Employer and seventh overall in the 2019 Stonewall Top 100 employers list, which celebrates the pioneering efforts of leading organisations to build inclusive workplaces.

We recognise that Inclusion and Diversity in the workplace brings about diversity of thought and leads to better and sounder business decisions and practices.

Join us and become part of an inclusive, values-led culture, passionate about making a difference. Whatever your aspiration, you can expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Thursday 19 March 2020

Salary Range

£17,510 - £18,050

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours

Job Description Summary

What we’re looking for:
A warm and friendly, customer-focused Halifax Branch Support Adviser. No finance or banking experience is needed as training and support will be given.

Job Description

The role

As the welcoming face of the Halifax brand in our branches you’ll be down to earth and approachable, taking time to get to know your customers to help them achieve their financial goals, or find ways to give their money a boost. Our people are upbeat and passionate about delivering an excellent customer experience.

By being straightforward and speaking to customers on their level you’ll take ownership of their queries and get them sorted without fuss. You’ll help spot chances to create banking more simple for customers and help them try our latest technology.

Whether you’re greeting customers to help resolve an enquiry regarding a bill or statement, serving them at the counter or working in any other area of the branch, you’ll make the most of your talent – dealing with people and making it an extra special experience for everyone.

The hours

You'll be employed on a 12-month, fixed-term contract, working 15 hours a month, with the possibility of working up to an extra 40 hours. You'll work various hours which will typically cover our customers peak demand times between 10:30 and 15:30, as well as during holiday periods.

Because customers visit several branches, you'll be available able to work flexibly and be part of the dedicated teams across different branches in the local area, and are available every Saturday. Because we value your flexibility, we'll do our best to facilitate working hours that are suitable to both you and the business. We have award winning flexible working which allows you to have a real work life balance. So if you're completing a project for your college studies, want a role that gives you the time to pursue other interests, or enjoy spending time with your family, grandchildren or friends – you could find the working pattern that suits you.

If you take pride in building excellent customer relationships and are committed to helping your team be one of the best, this could be just the start of your career with us.

The reward

We're totally committed to investing in you. Right from the beginning, we’ll give you excellent training and all the support you need. You'll join us full time for the first three weeks for a paid induction training course, giving you the support and confidence to carry out the role.

You'll have an overall reward package which offers flexibility and choice. It lets you choose the benefits that suit you and your individual needs, including additional cash, retail discount vouchers and the opportunity to buy or sell annual leave.

We advertise our full-time salary which is pro-rata for reduced hours working. Please note if we receive a large volume of applications, we may close the role earlier, so don’t delay in submitting your application.

About us

As part of Lloyds Banking Group we are committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive environment where all our colleagues can be themselves and succeed on merit, so whether this is your first role out of college, a career change or an opportunity to earn some additional money following retirement we encourage applications from everyone.

We have appeared in The Times Top 50 employers for women consecutively for the past eight years. We were named Top Financial Employer and seventh overall in the 2019 Stonewall Top 100 employers list, which celebrates the pioneering efforts of leading organisations to build inclusive workplaces.

We recognise that Inclusion and Diversity in the workplace brings about diversity of thought and leads to better and sounder business decisions and practices.

Join us and become part of an inclusive, values-led culture, passionate about making a difference. Whatever your aspiration, you can expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Wednesday 18 March 2020

Salary Range

£18,234 - £20,260

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours

Job Description Summary

Remote Mortgages – Mortgage Relationship Consultant
At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best bank for our customers. What we do makes a genuine difference to families, businesses and communities.
What we’re looking for:
You’ll be down to earth and engaging, taking time to get to know your customers, so that you can consistently deliver an excellent customer experience. With a friendly demeanour and the ability to build relationships, you’ll thrive in understanding our customers’ circumstances and identifying how we can best help them in fulfilling their mortgage needs. No finance or banking experience is necessary as training and support will be offered.

Job Description

The role

In Remote Mortgages we nurture our customers through their Mortgage and Protection journey.  Our Mortgage Relationship team is key to this, building relationships with our customers at the start of their journey, maintaining contact and referring our customers to Mortgage Advisors at the right time. 

Day to Day you will be:

• A trained home buying expert, providing knowledge on our products and processes both internally and externally to support our customers through their journey
• Ensuring customers are fully prepared to proceed with their Mortgage and Protection journey
• Structuring your day to deliver an outstanding customer experience, efficiently and effectively handling all queries
• Working with and motivating colleagues to make life easy for our customers and always acting in line with the Group Values and Behaviours
• Taking the time to build strong, lasting relationships with your colleagues, embracing coaching and seeking feedback to support the delivery of your objectives
• Developing new skills across a variety of computer-based bank systems, to support the delivery of positive customer outcomes
• Use your judgement and available tools to identify and support customers in vulnerable circumstances

The Hours

As a dedicated member of our team, you'll work various hours, and because we value your flexibility, we'll do our best to facilitate working hours that are suitable to both you and the business. So if you want a role that gives you the time to pursue other interests, or enjoy spending time with your family, grandchildren or friends – you could find the working pattern that suits you.

If you take pride in building great customer relationships and are committed to helping your team be one of the best, this could be just the start of your career with us.

The Reward

We're totally committed to investing in you. Right from the beginning, we’ll give you excellent training and all the support you need, so you don’t need previous experience of finance or banking.

You'll have an overall reward package which offers flexibility and choice. It enables you to choose the benefits that suit you and your individual needs, including additional cash, retail discount vouchers and the opportunity to buy or sell annual leave.

About us

Lloyds Banking Group we are committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive workplace where all our colleagues can be themselves and succeed on merit, so whether this is your first role out of college, a career change or an opportunity to earn some additional money following retirement we welcome applications from everyone.

We have appeared in The Times Top 50 employers for women consecutively for the past eight years. We were named Top Financial Employer and seventh overall in the 2019 Stonewall Top 100 employers list, which celebrates the pioneering efforts of leading organisations to create inclusive workplaces.

We recognise that Inclusion and Diversity in the workplace brings about diversity of thought and leads to better and sounder business decisions and practices.

Join us and become part of an inclusive, values-led culture, focused on making a difference. Whatever your aspiration, you can expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Wednesday 18 March 2020

Salary Range

£18,234 - £20,260

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours

Job Description Summary

Remote Mortgages – Mortgage Relationship Consultant
At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best bank for our customers. What we do makes a genuine difference to families, businesses and communities.
What we’re looking for:
You’ll be down to earth and engaging, taking time to get to know your customers, so that you can consistently deliver an excellent customer experience. With a friendly demeanour and the ability to build relationships, you’ll thrive in understanding our customers’ circumstances and identifying how we can best help them in fulfilling their mortgage needs. No finance or banking experience is necessary as training and support will be offered.

Job Description

The role

In Remote Mortgages we nurture our customers through their Mortgage and Protection journey.  Our Mortgage Relationship team is key to this, building relationships with our customers at the start of their journey, maintaining contact and referring our customers to Mortgage Advisors at the right time. 

Day to Day you will be:

• A trained home buying expert, providing knowledge on our products and processes both internally and externally to support our customers through their journey
• Ensuring customers are fully prepared to proceed with their Mortgage and Protection journey
• Structuring your day to deliver an outstanding customer experience, efficiently and effectively handling all queries
• Working with and motivating colleagues to make life easy for our customers and always acting in line with the Group Values and Behaviours
• Taking the time to build strong, lasting relationships with your colleagues, embracing coaching and seeking feedback to support the delivery of your objectives
• Developing new skills across a variety of computer-based bank systems, to support the delivery of positive customer outcomes
• Use your judgement and available tools to identify and support customers in vulnerable circumstances

The Hours

As a dedicated member of our team, you'll work various hours, and because we value your flexibility, we'll do our best to facilitate working hours that are suitable to both you and the business. So if you want a role that gives you the time to pursue other interests, or enjoy spending time with your family, grandchildren or friends – you could find the working pattern that suits you.

If you take pride in building great customer relationships and are committed to helping your team be one of the best, this could be just the start of your career with us.

The Reward

We're totally committed to investing in you. Right from the beginning, we’ll give you excellent training and all the support you need, so you don’t need previous experience of finance or banking.

You'll have an overall reward package which offers flexibility and choice. It enables you to choose the benefits that suit you and your individual needs, including additional cash, retail discount vouchers and the opportunity to buy or sell annual leave.

About us

Lloyds Banking Group we are committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive workplace where all our colleagues can be themselves and succeed on merit, so whether this is your first role out of college, a career change or an opportunity to earn some additional money following retirement we welcome applications from everyone.

We have appeared in The Times Top 50 employers for women consecutively for the past eight years. We were named Top Financial Employer and seventh overall in the 2019 Stonewall Top 100 employers list, which celebrates the pioneering efforts of leading organisations to create inclusive workplaces.

We recognise that Inclusion and Diversity in the workplace brings about diversity of thought and leads to better and sounder business decisions and practices.

Join us and become part of an inclusive, values-led culture, focused on making a difference. Whatever your aspiration, you can expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Wednesday 18 March 2020

Salary Range

£18,234 - £20,260

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours

Job Description Summary

Remote Mortgages – Mortgage Relationship Consultant
At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best bank for our customers. What we do makes a genuine difference to families, businesses and communities.
What we’re looking for:
You’ll be down to earth and engaging, taking time to get to know your customers, so that you can consistently deliver an excellent customer experience. With a friendly demeanour and the ability to build relationships, you’ll thrive in understanding our customers’ circumstances and identifying how we can best help them in fulfilling their mortgage needs. No finance or banking experience is necessary as training and support will be offered.

Job Description

The role

In Remote Mortgages we nurture our customers through their Mortgage and Protection journey.  Our Mortgage Relationship team is key to this, building relationships with our customers at the start of their journey, maintaining contact and referring our customers to Mortgage Advisors at the right time. 

Day to Day you will be:

• A trained home buying expert, providing knowledge on our products and processes both internally and externally to support our customers through their journey
• Ensuring customers are fully prepared to proceed with their Mortgage and Protection journey
• Structuring your day to deliver an outstanding customer experience, efficiently and effectively handling all queries
• Working with and motivating colleagues to make life easy for our customers and always acting in line with the Group Values and Behaviours
• Taking the time to build strong, lasting relationships with your colleagues, embracing coaching and seeking feedback to support the delivery of your objectives
• Developing new skills across a variety of computer-based bank systems, to support the delivery of positive customer outcomes
• Use your judgement and available tools to identify and support customers in vulnerable circumstances

The Hours

As a dedicated member of our team, you'll work various hours, and because we value your flexibility, we'll do our best to facilitate working hours that are suitable to both you and the business. So if you want a role that gives you the time to pursue other interests, or enjoy spending time with your family, grandchildren or friends – you could find the working pattern that suits you.

If you take pride in building great customer relationships and are committed to helping your team be one of the best, this could be just the start of your career with us.

The Reward

We're totally committed to investing in you. Right from the beginning, we’ll give you excellent training and all the support you need, so you don’t need previous experience of finance or banking.

You'll have an overall reward package which offers flexibility and choice. It enables you to choose the benefits that suit you and your individual needs, including additional cash, retail discount vouchers and the opportunity to buy or sell annual leave.

About us

Lloyds Banking Group we are committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive workplace where all our colleagues can be themselves and succeed on merit, so whether this is your first role out of college, a career change or an opportunity to earn some additional money following retirement we welcome applications from everyone.

We have appeared in The Times Top 50 employers for women consecutively for the past eight years. We were named Top Financial Employer and seventh overall in the 2019 Stonewall Top 100 employers list, which celebrates the pioneering efforts of leading organisations to create inclusive workplaces.

We recognise that Inclusion and Diversity in the workplace brings about diversity of thought and leads to better and sounder business decisions and practices.

Join us and become part of an inclusive, values-led culture, focused on making a difference. Whatever your aspiration, you can expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Wednesday 18 March 2020

Salary Range

£18,234 - £20,260

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours

Job Description Summary

Remote Mortgages – Mortgage Relationship Consultant
At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best bank for our customers. What we do makes a genuine difference to families, businesses and communities.
What we’re looking for:
You’ll be down to earth and engaging, taking time to get to know your customers, so that you can consistently deliver an excellent customer experience. With a friendly demeanour and the ability to build relationships, you’ll thrive in understanding our customers’ circumstances and identifying how we can best help them in fulfilling their mortgage needs. No finance or banking experience is necessary as training and support will be offered.

Job Description

The role

In Remote Mortgages we nurture our customers through their Mortgage and Protection journey.  Our Mortgage Relationship team is key to this, building relationships with our customers at the start of their journey, maintaining contact and referring our customers to Mortgage Advisors at the right time. 

Day to Day you will be:

• A trained home buying expert, providing knowledge on our products and processes both internally and externally to support our customers through their journey
• Ensuring customers are fully prepared to proceed with their Mortgage and Protection journey
• Structuring your day to deliver an outstanding customer experience, efficiently and effectively handling all queries
• Working with and motivating colleagues to make life easy for our customers and always acting in line with the Group Values and Behaviours
• Taking the time to build strong, lasting relationships with your colleagues, embracing coaching and seeking feedback to support the delivery of your objectives
• Developing new skills across a variety of computer-based bank systems, to support the delivery of positive customer outcomes
• Use your judgement and available tools to identify and support customers in vulnerable circumstances

The Hours

As a dedicated member of our team, you'll work various hours, and because we value your flexibility, we'll do our best to facilitate working hours that are suitable to both you and the business. So if you want a role that gives you the time to pursue other interests, or enjoy spending time with your family, grandchildren or friends – you could find the working pattern that suits you.

If you take pride in building great customer relationships and are committed to helping your team be one of the best, this could be just the start of your career with us.

The Reward

We're totally committed to investing in you. Right from the beginning, we’ll give you excellent training and all the support you need, so you don’t need previous experience of finance or banking.

You'll have an overall reward package which offers flexibility and choice. It enables you to choose the benefits that suit you and your individual needs, including additional cash, retail discount vouchers and the opportunity to buy or sell annual leave.

About us

Lloyds Banking Group we are committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive workplace where all our colleagues can be themselves and succeed on merit, so whether this is your first role out of college, a career change or an opportunity to earn some additional money following retirement we welcome applications from everyone.

We have appeared in The Times Top 50 employers for women consecutively for the past eight years. We were named Top Financial Employer and seventh overall in the 2019 Stonewall Top 100 employers list, which celebrates the pioneering efforts of leading organisations to create inclusive workplaces.

We recognise that Inclusion and Diversity in the workplace brings about diversity of thought and leads to better and sounder business decisions and practices.

Join us and become part of an inclusive, values-led culture, focused on making a difference. Whatever your aspiration, you can expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Wednesday 01 April 2020

Salary Range

£48,636 - £54,040

We support agile working – click here for more information on agile working options.

Agile Working Options

Job Description Summary

Your Full Stack Web Engineering role sits within our Group Analytics (GA) team in the Chief Data Office (CDO). Group Analytics is the hub for analytics and Business Intelligence within the Group. You will be helping us build an innovative self-service reporting hub - the "BI Marketplace" (think Amazon for BI) which will help the business unlock the potential of data and analytics across Lloyds Banking Group.

Job Description

Salary & Benefits:

£54,342 to £60,380 salary, plus annual personal bonus, 13% employer pension contribution, 4% flexible cash pot, private medical insurance, 30 days holiday plus bank holidays. We also offer flexible working hours, agile working practices and home working opportunities.  Working for Lloyds is great!

Want a Summary of the Role?
Your Full Stack Web Engineering role sits within our Group Analytics (GA) team in the Chief Data Office (CDO).  Group Analytics is the hub for analytics and Business Intelligence within the Group.  You will be helping us build an innovative self-service reporting hub - the "BI Marketplace" (think Amazon for BI) which will help the business unlock the potential of data and analytics across Lloyds Banking Group. 

So what am I responsible for as Web Engineer?

This is a new role for the Group Analytics team so you will have the opportunity to establish the development patterns and principles of the team in line with the Group’s development methodologies.    You will be responsible for building the BI Marketplace which is a web application that provides a single point to consume data, reporting and analytics for all the group.

What experience, skills and knowledge will I need to do this role?

You will be an experienced full stack web developer who is comfortable developing both the front and back end of web applications in an agile environment.  We are really flexible on specific skills but any experience of integrating Tableau and Power BI into web applications using their respective API’s would be great.  Knowledge of a modern web framework such as Django, Flask, React.JS or Angular would be preferred as would knowledge of containerisation (e.g. Docker).

This would be a great role if you……

• Are passionate about web development and user experience
• Understand the value of data and analytics
• Would like a role where you skills are valued in a supportive environment

  Who are the team and the business area?

  Sitting within our Group Transformation Data and Design function Group Analytics (GA) is the hub for analytics and Business Intelligence within the Group.

  Delivering a range of analytics, reporting and insight solutions across a vast range of strategic areas they support the business by:

  •   Helping drive strategies through data

  •   Assessing optimal customer journeys

  •   Improving our propositions to customers.

  Who are Lloyds Banking Group?

  As the UK’s largest retail and commercial bank, we have a footprint that touches nearly every community and household in the UK. That gives us a big responsibility to support the UK economy, and we have a clear strategy to put customers first and achieve our vision of being the best bank for our customers.

  We're committed to employing a diverse and inclusive workforce, reflective of the customers and communities we serve – where all our colleagues can be themselves and succeed on merit.

  What support will I get and how will my career grow?

  As a multi-brand, multi-channel business, we have the scale and breadth to provide you with a diverse range of training and development opportunities, helping you achieve a rewarding and fulfilling career. Join us and be part of an inclusive, values-based culture focused on making a difference.

  GA also follows a clear set of principles which promote a positive, collaborative and consistent culture making it a diverse, inspiring and supportive place to work.

  Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Wednesday 01 April 2020

Salary Range

£48,636 - £54,040

We support agile working – click here for more information on agile working options.

Agile Working Options

Job Description Summary

Your Full Stack Web Engineering role sits within our Group Analytics (GA) team in the Chief Data Office (CDO). Group Analytics is the hub for analytics and Business Intelligence within the Group. You will be helping us build an innovative self-service reporting hub - the "BI Marketplace" (think Amazon for BI) which will help the business unlock the potential of data and analytics across Lloyds Banking Group.

Job Description

Salary & Benefits:

£54,342 to £60,380 salary, plus annual personal bonus, 13% employer pension contribution, 4% flexible cash pot, private medical insurance, 30 days holiday plus bank holidays. We also offer flexible working hours, agile working practices and home working opportunities.  Working for Lloyds is great!

Want a Summary of the Role?
Your Full Stack Web Engineering role sits within our Group Analytics (GA) team in the Chief Data Office (CDO).  Group Analytics is the hub for analytics and Business Intelligence within the Group.  You will be helping us build an innovative self-service reporting hub - the "BI Marketplace" (think Amazon for BI) which will help the business unlock the potential of data and analytics across Lloyds Banking Group. 

So what am I responsible for as Web Engineer?

This is a new role for the Group Analytics team so you will have the opportunity to establish the development patterns and principles of the team in line with the Group’s development methodologies.    You will be responsible for building the BI Marketplace which is a web application that provides a single point to consume data, reporting and analytics for all the group.

What experience, skills and knowledge will I need to do this role?

You will be an experienced full stack web developer who is comfortable developing both the front and back end of web applications in an agile environment.  We are really flexible on specific skills but any experience of integrating Tableau and Power BI into web applications using their respective API’s would be great.  Knowledge of a modern web framework such as Django, Flask, React.JS or Angular would be preferred as would knowledge of containerisation (e.g. Docker).

This would be a great role if you……

• Are passionate about web development and user experience
• Understand the value of data and analytics
• Would like a role where you skills are valued in a supportive environment

  Who are the team and the business area?

  Sitting within our Group Transformation Data and Design function Group Analytics (GA) is the hub for analytics and Business Intelligence within the Group.

  Delivering a range of analytics, reporting and insight solutions across a vast range of strategic areas they support the business by:

  •   Helping drive strategies through data

  •   Assessing optimal customer journeys

  •   Improving our propositions to customers.

  Who are Lloyds Banking Group?

  As the UK’s largest retail and commercial bank, we have a footprint that touches nearly every community and household in the UK. That gives us a big responsibility to support the UK economy, and we have a clear strategy to put customers first and achieve our vision of being the best bank for our customers.

  We're committed to employing a diverse and inclusive workforce, reflective of the customers and communities we serve – where all our colleagues can be themselves and succeed on merit.

  What support will I get and how will my career grow?

  As a multi-brand, multi-channel business, we have the scale and breadth to provide you with a diverse range of training and development opportunities, helping you achieve a rewarding and fulfilling career. Join us and be part of an inclusive, values-based culture focused on making a difference.

  GA also follows a clear set of principles which promote a positive, collaborative and consistent culture making it a diverse, inspiring and supportive place to work.

  Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.