We are seeking a Solutions Delivery Engineer to join our global cloud software client. Working within a team of delivery engineers you will be adept at designing, planning, testing and delivering optimal solutions and guiding/integrating with client business processes.

Package:

- Basic salary circa £45k

- Share Options

- 22 days holiday + BH (increases on anniversary to max of 25)

- Free gym membership with The Gym Group

- Perkbox

- Company Amazon prime account

- Private health care with Vitality

- Employee Sim Card - unlimited calls, texts, 16GB of data (+ 1 family member)

The Role

Working predominantly from Head Office in Croydon and client sites (mainland Europe and potentially globally), you will be essential to ensuring the seamless delivery of the company’s Salesforce embedded telecoms solutions to their clients.

Responsibilities will typically include:

- Responsibility for technical delivery of projects; management of daily project actions

- Proposing and implementing robust technical solutions that align with customer needs

- Provide guidance on configuration, call centre design and detailed design documentation

- Complete configuration, implementation and testing of services

- Technical support and relationship management for customers immediately following delivery

- Liaise with Management, Support and Engineering to manage issues and remove roadblocks

Qualifications, Skills & Experience

- Experience in a similar solution delivery or consultant role

- Experience working with cloud technology

- Familiarity with CRM systems, ideally SalesForce

- Excellent organisational, communication and problem-solving skills

- Ability to work well autonomously and within a team, often under pressure to tight deadlines

- Good attention to detail within; documentation, tender completion and note taking

- Desirable: Any previous experience of: Salesforce; VoIP; VPNs; Firewalls; TLS/SSL (in context of SIP/RTP/WebRTC); solid understanding of DNS, TCP/ IP & NAT in a WAN environment

We are seeking a Solutions Delivery Engineer to join our global cloud software client. Working within a team of delivery engineers you will be adept at designing, planning, testing and delivering optimal solutions and guiding/integrating with client business processes.

Package:

- Basic salary circa £45k

- Share Options

- 22 days holiday + BH (increases on anniversary to max of 25)

- Free gym membership with The Gym Group

- Perkbox

- Company Amazon prime account

- Private health care with Vitality

- Employee Sim Card - unlimited calls, texts, 16GB of data (+ 1 family member)

The Role

Working predominantly from Head Office in Croydon and client sites (mainland Europe and potentially globally), you will be essential to ensuring the seamless delivery of the company’s Salesforce embedded telecoms solutions to their clients.

Responsibilities will typically include:

- Responsibility for technical delivery of projects; management of daily project actions

- Proposing and implementing robust technical solutions that align with customer needs

- Provide guidance on configuration, call centre design and detailed design documentation

- Complete configuration, implementation and testing of services

- Technical support and relationship management for customers immediately following delivery

- Liaise with Management, Support and Engineering to manage issues and remove roadblocks

Qualifications, Skills & Experience

- Experience in a similar solution delivery or consultant role

- Experience working with cloud technology

- Familiarity with CRM systems, ideally SalesForce

- Excellent organisational, communication and problem-solving skills

- Ability to work well autonomously and within a team, often under pressure to tight deadlines

- Good attention to detail within; documentation, tender completion and note taking

- Desirable: Any previous experience of: Salesforce; VoIP; VPNs; Firewalls; TLS/SSL (in context of SIP/RTP/WebRTC); solid understanding of DNS, TCP/ IP & NAT in a WAN environment

A fantastic opportunity has arisen within a successful media organisation. They are looking for a Technologist to help ensure group technology systems are effectively specified, designed, delivered and run with the end users requirements as the focus of the solution. The role holder will be part of a team involved in the complete life-cycle of projects from conceptualisation to delivery.

Candidates will ideally have the following skills at 2 nd line support level and upwards:

* Scripting skills – some experience with PowerShell/Bash/Terraform/Python

* Some experience in writing and maintaining API integrations would be beneficial but not essential

* Demonstrable knowledge and experience in Windows Server environments with SQL.

* Ability to design and deploy functional networks; configure and install servers, software, routers, switches.

* Experience with virtualisation including Hyper-V, VMware, Virtualbox

* Good networking and routing knowledge - OSI network layers, TCP/IP, BGP etc.

* Experience with monitoring systems - LogicMonitor, PRTG

* Problem solving skills and the ability to work under pressure and to tight deadlines while maintaining rigorous attention to detail.

Naturally excellent communication, teamwork and customer service skills will be crucial in this role.

A fantastic opportunity has arisen within a successful media organisation. They are looking for a Technologist to help ensure group technology systems are effectively specified, designed, delivered and run with the end users requirements as the focus of the solution. The role holder will be part of a team involved in the complete life-cycle of projects from conceptualisation to delivery.

Candidates will ideally have the following skills at 2 nd line support level and upwards:

* Scripting skills – some experience with PowerShell/Bash/Terraform/Python

* Some experience in writing and maintaining API integrations would be beneficial but not essential

* Demonstrable knowledge and experience in Windows Server environments with SQL.

* Ability to design and deploy functional networks; configure and install servers, software, routers, switches.

* Experience with virtualisation including Hyper-V, VMware, Virtualbox

* Good networking and routing knowledge - OSI network layers, TCP/IP, BGP etc.

* Experience with monitoring systems - LogicMonitor, PRTG

* Problem solving skills and the ability to work under pressure and to tight deadlines while maintaining rigorous attention to detail.

Naturally excellent communication, teamwork and customer service skills will be crucial in this role.

A global pharmaceutical company require a Corporate Giving Analyst on a 6 month contract based in Chester

Your new company
You will work for a truly global organisation who are at the forefront of their industry. This is an industry leading organisation, who act as pioneers within a multi-billion pound industry. Producing innovative goods and products that help to improve and save lives of patients across the world, this is an organisation who thrive on working to help others globally.

Your new role
You will work in an independent role where you will be responsible for overseeing requests in relation to charitable donations, scholarships, grants, research funding etc. You will be responsible for generating contract correspondence, processing payment, facilitating payment process such as creating the PO and ensuring that all information is correct at any given stage in the process.

What you'll need to succeed
For this role, you will need to be fluent in both Spanish & Portuguese due to the nature and location of the requests you will be working on. You will be analytical, proficient when working alone and show real initiative in everything you do, able to investigate and challenge, whilst demonstrating the highest level of analytical skills possible throughout the process.

What you'll get in return
You will work for a truly global organisation who have a profound impact across the world. You will work on key projects, earning between £17.85 - £20.45 per hour, working 35 hours per week based in first-class offices located in Chester. This is an excellent opportunity to work for a global organisation, in a role where you will engage internationally.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A global pharmaceutical company require a Corporate Giving Analyst on a 6 month contract based in Chester

Your new company
You will work for a truly global organisation who are at the forefront of their industry. This is an industry leading organisation, who act as pioneers within a multi-billion pound industry. Producing innovative goods and products that help to improve and save lives of patients across the world, this is an organisation who thrive on working to help others globally.

Your new role
You will work in an independent role where you will be responsible for overseeing requests in relation to charitable donations, scholarships, grants, research funding etc. You will be responsible for generating contract correspondence, processing payment, facilitating payment process such as creating the PO and ensuring that all information is correct at any given stage in the process.

What you'll need to succeed
For this role, you will need to be fluent in both Spanish & Portuguese due to the nature and location of the requests you will be working on. You will be analytical, proficient when working alone and show real initiative in everything you do, able to investigate and challenge, whilst demonstrating the highest level of analytical skills possible throughout the process.

What you'll get in return
You will work for a truly global organisation who have a profound impact across the world. You will work on key projects, earning between £17.85 - £20.45 per hour, working 35 hours per week based in first-class offices located in Chester. This is an excellent opportunity to work for a global organisation, in a role where you will engage internationally.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Supplier Relationship Manager Team Leader

UK Shared Business Services Ltd

Swindon

£36,866 per annum

Full time

Open ended

About the role

We are currently seeking a Supplier Relationship Manager Team Leader to join our busy IT Department. This is an exciting time to join the team as we are delivering a testing service on the quality and readiness of a new product planned for implementation across the business.

Some of the key activities will include:

• Produce and maintain an engagement plan for strategic suppliers which details our management approach for monitoring, reviewing and future proofing the services they deliver
• Work with Procurement or other procurement bodies, as appropriate, to ensure contracts have been developed with due diligence, accurate and appropriate requirements and service levels
• Monitoring suppliers’ performance against contractual obligations
• Being an escalation point in the supplier management chain
• Initiate, review and maintain risk assessments of ISS suppliers
• Maintain a suite of documentation around Service Integration and Management (SIaM) activities
• Maintain strong communications with key stakeholders and deliver consistent, accurate information through channels such as; SIaM intranet, regular blogs or newsletters.

About you

This role is ideal for someone with experience within Risk Management and a good understanding of technology service outsourcing.

You will ideally hold an ITIL V3 Foundation or V4 qualification. A CIPS (certificate in Procurement and Supply Operations) would also be beneficial.

You will also have an in-depth knowledge of supplier assessment and management techniques. An understanding of the complex commercial and technical interactions within a SIaM based organisation and contract Management.

About Us

UK Shared Business Services Ltd (UK SBS) is a trusted shared services provider to government. We are owned by the Department for Business, Energy & Industrial Strategy (BEIS) and UK Research and Innovation (UKRI) and deliver services to our six public sector clients and their 18,000+ employees.

At UK SBS, we aim for service excellence in everything we do, whether we are ensuring people get paid accurately or delivering high profile projects on time. Our people and our values are at the heart of who we are and how we do things…Can you play a part in our success?

What we offer

UK SBS offer a competitive salary, a generous 28 days annual leave rising to 30 days within 3 years of service, pension scheme and other lifestyle and health care benefits.

UK SBS is an inclusive employer and welcomes applications from all sections of the community. We are a Disability Confident Employer. This means we are committed to providing a recruitment process that is fair and accessible to all. We value diversity in our organisation and take positive action to attract talented individuals and support them in fulfilling their potential.

How to Apply

Applicants are required to include a cover letter outlining their suitability for this role.

Please note, when you click apply you will be directed through to our TopCareers.jobs website where you will be asked to complete the application process.

The closing date for applications is 24th March 2020.

Supplier Relationship Manager Team Leader

UK Shared Business Services Ltd

Swindon

£36,866 per annum

Full time

Open ended

About the role

We are currently seeking a Supplier Relationship Manager Team Leader to join our busy IT Department. This is an exciting time to join the team as we are delivering a testing service on the quality and readiness of a new product planned for implementation across the business.

Some of the key activities will include:

• Produce and maintain an engagement plan for strategic suppliers which details our management approach for monitoring, reviewing and future proofing the services they deliver
• Work with Procurement or other procurement bodies, as appropriate, to ensure contracts have been developed with due diligence, accurate and appropriate requirements and service levels
• Monitoring suppliers’ performance against contractual obligations
• Being an escalation point in the supplier management chain
• Initiate, review and maintain risk assessments of ISS suppliers
• Maintain a suite of documentation around Service Integration and Management (SIaM) activities
• Maintain strong communications with key stakeholders and deliver consistent, accurate information through channels such as; SIaM intranet, regular blogs or newsletters.

About you

This role is ideal for someone with experience within Risk Management and a good understanding of technology service outsourcing.

You will ideally hold an ITIL V3 Foundation or V4 qualification. A CIPS (certificate in Procurement and Supply Operations) would also be beneficial.

You will also have an in-depth knowledge of supplier assessment and management techniques. An understanding of the complex commercial and technical interactions within a SIaM based organisation and contract Management.

About Us

UK Shared Business Services Ltd (UK SBS) is a trusted shared services provider to government. We are owned by the Department for Business, Energy & Industrial Strategy (BEIS) and UK Research and Innovation (UKRI) and deliver services to our six public sector clients and their 18,000+ employees.

At UK SBS, we aim for service excellence in everything we do, whether we are ensuring people get paid accurately or delivering high profile projects on time. Our people and our values are at the heart of who we are and how we do things…Can you play a part in our success?

What we offer

UK SBS offer a competitive salary, a generous 28 days annual leave rising to 30 days within 3 years of service, pension scheme and other lifestyle and health care benefits.

UK SBS is an inclusive employer and welcomes applications from all sections of the community. We are a Disability Confident Employer. This means we are committed to providing a recruitment process that is fair and accessible to all. We value diversity in our organisation and take positive action to attract talented individuals and support them in fulfilling their potential.

How to Apply

Applicants are required to include a cover letter outlining their suitability for this role.

Please note, when you click apply you will be directed through to our TopCareers.jobs website where you will be asked to complete the application process.

The closing date for applications is 24th March 2020.

Our Newcastle based client is in the process of migrating from on-premises Microsoft applications to O365 services and are actively looking for a self-motivated, enthusiastic Senior Microsoft Exchange Administrator.

As the successful applicant you will have experience of Exchange 2013 On-Premise and Exchange in O365 in particular providing administration and 2nd/3rd line support and strong diagnosis and troubleshooting experience of Exchange for a wide range of issues.

You will be joining a small specialist team that manages a large portfolio of commercial applications. Additional tasks will include regular patching of server operating systems, application patches and upgrades, system configuration, documentation, diagnosis and troubleshooting of complex issues, supplier management and the provision of second-line end-user support.

Requirements:

• Minimum 2 years as an Exchange Administrator

• Experience of On-Premise and O365 Exchange environments

• Good PowerShell knowledge and script writing

• 2nd/3rd line support experience with Microsoft Exchange/Outlook

• Previous involvement in Exchange to O365 migration would be advantageous

• Windows Server, Database (Oracle & SQL), and previous 2nd line application support would be desirable.

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Candidates must also be eligible for SC Clearance so must have lived and worked in the UK for a minimum of 5 years.

Please note only candidates with all of the above will be considered for this role.

Our Newcastle based client is in the process of migrating from on-premises Microsoft applications to O365 services and are actively looking for a self-motivated, enthusiastic Senior Microsoft Exchange Administrator.

As the successful applicant you will have experience of Exchange 2013 On-Premise and Exchange in O365 in particular providing administration and 2nd/3rd line support and strong diagnosis and troubleshooting experience of Exchange for a wide range of issues.

You will be joining a small specialist team that manages a large portfolio of commercial applications. Additional tasks will include regular patching of server operating systems, application patches and upgrades, system configuration, documentation, diagnosis and troubleshooting of complex issues, supplier management and the provision of second-line end-user support.

Requirements:

• Minimum 2 years as an Exchange Administrator

• Experience of On-Premise and O365 Exchange environments

• Good PowerShell knowledge and script writing

• 2nd/3rd line support experience with Microsoft Exchange/Outlook

• Previous involvement in Exchange to O365 migration would be advantageous

• Windows Server, Database (Oracle & SQL), and previous 2nd line application support would be desirable.

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Candidates must also be eligible for SC Clearance so must have lived and worked in the UK for a minimum of 5 years.

Please note only candidates with all of the above will be considered for this role.