DWP. Digital with Purpose. Join our team in Leeds, help us transform public services, let's make a real difference...
DWP. Digital with Purpose. Join our team in Leeds, help us transform public services, let's make a real difference...
Senior Content Designer: Up to £58,135, a brilliant Civil Service pension with employer contributions circa 27%, generous annual leave, flexible working, great work life balance and lots more
As a Senior Content Designer at DWP Digital, you'll be a key part of our strong and supportive product design community, helping to deliver a once-in-a-generation digital transformation for the UK's largest government department.
Duties. Work. Projects.
What you'll be doing
You'll work as part of a collaborative, multi-disciplinary team. You'll work on content for the gov.uk site, helping our users to access the services and information that they need when they need it.
Good content can make a massive difference to user experience and behaviour. You'll write compelling, clear and pertinent content which drives an optimal user journey. The scope and impact of your role is huge and evolving. You'll design content for a range of channels for a massive, diverse audience, including web pages, texts, emails and letters.
Our Content Designers put the user at the heart of everything we do. You'll use research and data to make your decisions and to produce the best possible content.
We want you to create content that makes people's interactions with government as simple and quick as possible. We want you to use your skills and experience to build capability across our Content and Product Design communities. Together we'll help the millions of people that use and rely on DWP products and services to find out or do what they need to, in the way they need to, exactly when they need to .
What we're looking for
- You're an excellent writer - with exemplary spelling and grammar, you can write and edit using a style guide and plain English.
- You're a problem solver - eager to understand the problem the team is trying to solve, determined to base your content decisions on evidence from data and user research.
- You're an advocate for users - with experience of agile and user-centred ways of working, you can explain your content decisions to product managers and put forward the case for content design to senior stakeholders.
Where you'll work
Your base will be our Leeds office which has excellent on-site facilities, including a café, cycle shelter, showers, Wudu washing facilities, and user experience lab.
Find out more about about our hubs here: https://careers.dwp.gov.uk/our-locations/
Details. Wages. Perks.
- a competitive salary and civil service pension with employer contributions of around 27%
- flexible working and family friendly policies
- an interest-free loan to buy a bike or a season ticket
- discounts and savings on shopping, holidays, insurance, healthcare, events, fun days out and more
- sports and social activities
- volunteering opportunities and charitable giving
- a strong and supportive user-centred design community of practice
- learning and development, including coaching, mentoring, progression opportunities and a guaranteed 5 days of formal learning per year
We are an equal opportunity employer and we welcome applications regardless of age, disability, gender, race or sexuality.
Click APPLY for further information and to start an application on Civil Service Jobs.
If you have any questions or you want to discuss the role before you apply, get in touch with me at