Service Delivery Manager

FR Executive is looking for an accomplished Service Delivery Manager and experienced ITIL professional to join our client a leading international tech leader, delivering global digital transformational solutions.

You would be joining a fast moving organisation, with a reputable culture, dedicated to employee engagement, development and training. As Service Delivery Managerr, you will be responsible for achieving or exceeding targeted profitability plus accurate, timely reporting of all support variables.

Key Duties & Responsibilities:

• Responsible for ensuring that appropriate ITIL and quality standards are developed and adhered to.

• Responsible for establishing, operating and ensuring adherence to business and service management process and procedures for assigned areas of the support service.
• Able to work with Sales teams to develop and deliver strategy for adding value to clients.
• Minimum of 4 years of demonstrable success in a senior project management role, with at least 2 years demonstrable success in a service management role.
• Holds a recognised Service Delivery certification
• Key stakeholder engagement to facilitate and direct leading consulting assignments and deliver business solutions that exceed client expectations
• Proven ability to manage and motivate team members and lead by example.
• A current and recognised Service Delivery certification (ie. ITIL)

Location: Belfast, UK

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.

Service Delivery Manager

FR Executive is looking for an accomplished Service Delivery Manager and experienced ITIL professional to join our client a leading international tech leader, delivering global digital transformational solutions.

You would be joining a fast moving organisation, with a reputable culture, dedicated to employee engagement, development and training. As Service Delivery Managerr, you will be responsible for achieving or exceeding targeted profitability plus accurate, timely reporting of all support variables.

Key Duties & Responsibilities:

• Responsible for ensuring that appropriate ITIL and quality standards are developed and adhered to.

• Responsible for establishing, operating and ensuring adherence to business and service management process and procedures for assigned areas of the support service.
• Able to work with Sales teams to develop and deliver strategy for adding value to clients.
• Minimum of 4 years of demonstrable success in a senior project management role, with at least 2 years demonstrable success in a service management role.
• Holds a recognised Service Delivery certification
• Key stakeholder engagement to facilitate and direct leading consulting assignments and deliver business solutions that exceed client expectations
• Proven ability to manage and motivate team members and lead by example.
• A current and recognised Service Delivery certification (ie. ITIL)

Location: Belfast, UK

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.

One of the most annoying elements of job seeking is wading through the constant drivel online, consisting of badly written job ads, uninspiring LinkedIn activity and recruiters who think Apache relates to a military-grade attack helicopter.

So I wanted to 'go against the grain' and write something short, snappy and hopefully interesting enough to make ou want to apply. Let's see how that goes...

An innovative and progressive IT Consulting Firm in Manchester (5 minutes from Piccadilly) is looking to recruit experienced Senior Cloud Engineers to come in and work within their expanding engineering function. They have a diverse portfolio of customers spanning multiple verticals including Financial Services, Banking, Retail, Insurance and the Public Sector, with the overriding focus being on the design and delivery of scalable Cloud solutions.

Simply put... these guys know what a good engineering house looks like and their long-term goal is to create a centre of excellence for software engineering. Sound like something you'd like to be involved in?

If the answer is a resounding 'yes' then read on...

Your responsibilities in this role would be varied, encompassing the entire software development lifecycle (SDLC) with specific focus on the delivery of solutions and platforms using the latest Cloud technologies (AWS, Azure, GCP) in a fully Agile environment, including Scrum, TDD and CI/CD.

As a Senior Cloud Engineer, you would be tasked with providing a high-level of technical leadership, getting involved in the mentoring/coaching of Junior Engineers as well as some of the software architecture. Moreover, your role would invole hands on engineering using a range of core DevOps tools/technologies including containers (Docker, Kubernetes, Rancher), CI (Jenkins, Bamboo, TeamCity), cloud (AWS, Azure) and source control management (Git, SVN, Nexus).

In return, you would be joining an organisation that genuinely invests in its employees. They offer fully expensed certifications (think Cloud/DevOps), personal/tailored training budgets and the opportunity to attend some of the largest tech conferences globally (e.g. Dreamforce, Microsoft Ignite, AWS Re-Invent) fully free of charge! Moreover, the company offer flexible working hours and the opportunity to work remotely, so don't be put off by the word 'Consultancy!'.

So if you like the sound of this role and have (hopefully) enjoyed reading my ad then give me a shout! I can be contacted via the following:

• Mobile:
• Office Line:
• Email:
• LinkedIn: 'Liam Haghighat'

Anything discussed will remain 100% confidential and fully compliant with GDPR

One of the most annoying elements of job seeking is wading through the constant drivel online, consisting of badly written job ads, uninspiring LinkedIn activity and recruiters who think Apache relates to a military-grade attack helicopter.

So I wanted to 'go against the grain' and write something short, snappy and hopefully interesting enough to make ou want to apply. Let's see how that goes...

An innovative and progressive IT Consulting Firm in Manchester (5 minutes from Piccadilly) is looking to recruit experienced Senior Cloud Engineers to come in and work within their expanding engineering function. They have a diverse portfolio of customers spanning multiple verticals including Financial Services, Banking, Retail, Insurance and the Public Sector, with the overriding focus being on the design and delivery of scalable Cloud solutions.

Simply put... these guys know what a good engineering house looks like and their long-term goal is to create a centre of excellence for software engineering. Sound like something you'd like to be involved in?

If the answer is a resounding 'yes' then read on...

Your responsibilities in this role would be varied, encompassing the entire software development lifecycle (SDLC) with specific focus on the delivery of solutions and platforms using the latest Cloud technologies (AWS, Azure, GCP) in a fully Agile environment, including Scrum, TDD and CI/CD.

As a Senior Cloud Engineer, you would be tasked with providing a high-level of technical leadership, getting involved in the mentoring/coaching of Junior Engineers as well as some of the software architecture. Moreover, your role would invole hands on engineering using a range of core DevOps tools/technologies including containers (Docker, Kubernetes, Rancher), CI (Jenkins, Bamboo, TeamCity), cloud (AWS, Azure) and source control management (Git, SVN, Nexus).

In return, you would be joining an organisation that genuinely invests in its employees. They offer fully expensed certifications (think Cloud/DevOps), personal/tailored training budgets and the opportunity to attend some of the largest tech conferences globally (e.g. Dreamforce, Microsoft Ignite, AWS Re-Invent) fully free of charge! Moreover, the company offer flexible working hours and the opportunity to work remotely, so don't be put off by the word 'Consultancy!'.

So if you like the sound of this role and have (hopefully) enjoyed reading my ad then give me a shout! I can be contacted via the following:

• Mobile:
• Office Line:
• Email:
• LinkedIn: 'Liam Haghighat'

Anything discussed will remain 100% confidential and fully compliant with GDPR

Software Architect (Application or Solution)

C#, SQL, Agile

Southampton

£60,000

Do you want to be a pivotal part of the software architecture for a company who have been around for over 40 years and process over 100 million transactions across 5 countries yearly. Do you want to work for a company who show proven commitment to their employees by continued personal development, Bonus Incentives, Employee Assistance, Pension, Life Cover from day 1, Health Scheme, Financial Advice, Counselling, Health & Wellbeing assistance with table tennis, a pool table, relaxed break out areas, car charging stations and flexible start and finish times plus Community and Social Events including regular Hackathons!

You will be a key addition to the team that leads the technical design and delivery of software projects within the company. You will have the ability and passion to develop new solutions and influence the maintenance of solutions for both internal and external stakeholders.

Knowledge & Experience

• Excellent problem-solving skills.
• To have experience working across an Agile SCRUM SDLC.
• The ability to communicate effectively with both technical and non-technical stakeholders.
• Development Experience / Knowledge - .Net, C#, SQL - MS Tech stack

Responsibilities

• Creating for software features based upon the high-level designs of our solution architects.
• Owning individual functional requirements, working to refine and deliver the best technical solution for the required functionality.

• Be responsible for delivering technical functionality within large projects based upon the high-level designs prepared by the solution architects.
• Work closely with the software delivery teams to deliver robust functionality based upon the high-level design.
• Be responsible for the integrity of the technical solutions delivered to our customers.
• Create high level designs for smaller, more discreet pieces of desired functionality.
• Analyse technical and business feedback to propose alternative technical solutions.
• Resolve technical problems as they arise.
• Inform various stakeholders about any risks with technical solutions.
• Assess the business impact that technical choices have.
• Continually research current and emerging technologies, proposing changes where appropriate.

If you have the relevant skills send your CV to or contact me on in/lesleyamorgan

Software Architect (Application or Solution)

C#, SQL, Agile

Southampton

£60,000

Do you want to be a pivotal part of the software architecture for a company who have been around for over 40 years and process over 100 million transactions across 5 countries yearly. Do you want to work for a company who show proven commitment to their employees by continued personal development, Bonus Incentives, Employee Assistance, Pension, Life Cover from day 1, Health Scheme, Financial Advice, Counselling, Health & Wellbeing assistance with table tennis, a pool table, relaxed break out areas, car charging stations and flexible start and finish times plus Community and Social Events including regular Hackathons!

You will be a key addition to the team that leads the technical design and delivery of software projects within the company. You will have the ability and passion to develop new solutions and influence the maintenance of solutions for both internal and external stakeholders.

Knowledge & Experience

• Excellent problem-solving skills.
• To have experience working across an Agile SCRUM SDLC.
• The ability to communicate effectively with both technical and non-technical stakeholders.
• Development Experience / Knowledge - .Net, C#, SQL - MS Tech stack

Responsibilities

• Creating for software features based upon the high-level designs of our solution architects.
• Owning individual functional requirements, working to refine and deliver the best technical solution for the required functionality.

• Be responsible for delivering technical functionality within large projects based upon the high-level designs prepared by the solution architects.
• Work closely with the software delivery teams to deliver robust functionality based upon the high-level design.
• Be responsible for the integrity of the technical solutions delivered to our customers.
• Create high level designs for smaller, more discreet pieces of desired functionality.
• Analyse technical and business feedback to propose alternative technical solutions.
• Resolve technical problems as they arise.
• Inform various stakeholders about any risks with technical solutions.
• Assess the business impact that technical choices have.
• Continually research current and emerging technologies, proposing changes where appropriate.

If you have the relevant skills send your CV to or contact me on in/lesleyamorgan

Our well-established and global client which operates across multiple continents are now looking for an IT Manager to join them at a very exciting time.

Your job as the IT Manager is to drive the company further forward through; IT infrastructure management, project management and delivery, IT budget management, stakeholder management, and ultimately, leading the development of all technical solutions within the business.

Requirements:

• Project Management experience (create and deliver projects utilising technical teams)
• Technical skills across Windows Server, Windows 10, Office 365
• Team management of all levels (1-2-1s, staff development, performance reviews, recruitment)
• IT Budget Management
• Managing IT Infrastructure

• Stakeholder Management (contractors, partners)

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Please note only candidates with all of the above will be considered for this role.

Our well-established and global client which operates across multiple continents are now looking for an IT Manager to join them at a very exciting time.

Your job as the IT Manager is to drive the company further forward through; IT infrastructure management, project management and delivery, IT budget management, stakeholder management, and ultimately, leading the development of all technical solutions within the business.

Requirements:

• Project Management experience (create and deliver projects utilising technical teams)
• Technical skills across Windows Server, Windows 10, Office 365
• Team management of all levels (1-2-1s, staff development, performance reviews, recruitment)
• IT Budget Management
• Managing IT Infrastructure

• Stakeholder Management (contractors, partners)

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions.

Please note only candidates with all of the above will be considered for this role.