Systems Support Analyst – London - £35,000 - £45,000

Have you got an extensive background in dynamic and varied IT support?

Particularly focussed on a mixture of software and hardware support with a real focus on customer service and efficient support well communicated to the end-user?

Do you have a real interest OR some corporate experience in application development with Java, PHP or Javascript?

I am working with an exciting business in central London who are looking for an IT Support Analyst that is interested in working in a broad and varied IT estate.

You will be comfortable fielding incoming support requests which will challenge you to support end-users on a mixture of software and hardware issues that may require some knowledge of software development. However, your predominant responsibilities will include:

• Fielding incoming support requests – strong written and verbal communication essential

• Thorough documentation of work in order to improve service delivery and maintain strong operational efficiency

• Oversee escalations – when passing on complex issues ensuring effective internal communications to senior analysts and supporting end-users as a point of contact going forward

• System testing and updates – deploying software and hardware updates ensuring that they do not cause disruption to systems or result in excessive downtime

Useful but not essential technology skills include: Java, PHP, Javascript, HTML, SQL, Linux administration and cloud administration.

You will be joining a growing team in a proven successful business that has heavy investment and is hugely supported by local councils. In a central London location, they have a dynamic culture that is built on collaboration alongside a truly innovative solution that will revolutionise the industry it sits within.

Alongside this, they offer a salary of up to £45,000, standard pension, 25 days holiday and a defined progression path that will inevitably give you the opportunity to progress quickly within the business. If this sounds of interest then please apply for the role or reach out to Sam Doney at Revoco for more information.

Systems Support Analyst – London - £35,000 - £45,000

Have you got an extensive background in dynamic and varied IT support?

Particularly focussed on a mixture of software and hardware support with a real focus on customer service and efficient support well communicated to the end-user?

Do you have a real interest OR some corporate experience in application development with Java, PHP or Javascript?

I am working with an exciting business in central London who are looking for an IT Support Analyst that is interested in working in a broad and varied IT estate.

You will be comfortable fielding incoming support requests which will challenge you to support end-users on a mixture of software and hardware issues that may require some knowledge of software development. However, your predominant responsibilities will include:

• Fielding incoming support requests – strong written and verbal communication essential

• Thorough documentation of work in order to improve service delivery and maintain strong operational efficiency

• Oversee escalations – when passing on complex issues ensuring effective internal communications to senior analysts and supporting end-users as a point of contact going forward

• System testing and updates – deploying software and hardware updates ensuring that they do not cause disruption to systems or result in excessive downtime

Useful but not essential technology skills include: Java, PHP, Javascript, HTML, SQL, Linux administration and cloud administration.

You will be joining a growing team in a proven successful business that has heavy investment and is hugely supported by local councils. In a central London location, they have a dynamic culture that is built on collaboration alongside a truly innovative solution that will revolutionise the industry it sits within.

Alongside this, they offer a salary of up to £45,000, standard pension, 25 days holiday and a defined progression path that will inevitably give you the opportunity to progress quickly within the business. If this sounds of interest then please apply for the role or reach out to Sam Doney at Revoco for more information.

PERMANENT / FTC POSITION: FELTHAM + HOME BASED POSSIBLE #VMWARE #NETAPP

We're growing and looking for a VmWare Netapp Infrastructure Engineer to join the team!

It's an exciting time to join AAP3/EAZI and as our VMWare Engineer, you'll design, manage and support our Virtual Infrastructure, as well as build/support various toolsets for our on-prem private cloud environments.

Job Responsibilities

Responsibilities for this role include:

Manage/Support current dCloud VMware Virtual Infrastructures.

Manage/Support current dCloud Netapp Storage Infrastructures.

Design and architect new VMware Virtualization solutions to support new platform features and functionality, as part of new project rollouts.

Design and architect new Netapp Storage solutions to support new platform features and functionality, as part of new project rollouts

Candidate Requirements

• A solid understanding of VMware virtualization technologies
• A solid understanding of Netapp Storage products and technologies.
• Experience building large scale VMware Virtual Infrastructures.
• A solid understanding of Linux (redhat, Ubuntu etc)

• 5-7 years of work experience as a Virtualization Engineer with expertise in VMware and Netapp products and solutions.
• Ability to self-manage with excellent time management skills and the ability to organize competing priorities and tasks, as well as, support projects within various global time zone.

Why AAP3/EAZI

• Dynamic and exciting scale-up environment - you won't be a small cog in a big machine.
• Strong company culture and strive to act out on our company values wherever we can
• We're building amazing services based on Cisco's products
• Onsite at our client base, you will be working with state-of-the-art technologies and learning cool stuff
• Continuous professional growth via various training programmes,
• Competitive salary and benefits package

For more information on both contract and permanent roles via aap3, industry news and updates, check out our brand new website, follow our aap3 Recruitment page on Linkedin and follow us on twitter @aap3recruitment

PERMANENT / FTC POSITION: FELTHAM + HOME BASED POSSIBLE #VMWARE #NETAPP

We're growing and looking for a VmWare Netapp Infrastructure Engineer to join the team!

It's an exciting time to join AAP3/EAZI and as our VMWare Engineer, you'll design, manage and support our Virtual Infrastructure, as well as build/support various toolsets for our on-prem private cloud environments.

Job Responsibilities

Responsibilities for this role include:

Manage/Support current dCloud VMware Virtual Infrastructures.

Manage/Support current dCloud Netapp Storage Infrastructures.

Design and architect new VMware Virtualization solutions to support new platform features and functionality, as part of new project rollouts.

Design and architect new Netapp Storage solutions to support new platform features and functionality, as part of new project rollouts

Candidate Requirements

• A solid understanding of VMware virtualization technologies
• A solid understanding of Netapp Storage products and technologies.
• Experience building large scale VMware Virtual Infrastructures.
• A solid understanding of Linux (redhat, Ubuntu etc)

• 5-7 years of work experience as a Virtualization Engineer with expertise in VMware and Netapp products and solutions.
• Ability to self-manage with excellent time management skills and the ability to organize competing priorities and tasks, as well as, support projects within various global time zone.

Why AAP3/EAZI

• Dynamic and exciting scale-up environment - you won't be a small cog in a big machine.
• Strong company culture and strive to act out on our company values wherever we can
• We're building amazing services based on Cisco's products
• Onsite at our client base, you will be working with state-of-the-art technologies and learning cool stuff
• Continuous professional growth via various training programmes,
• Competitive salary and benefits package

For more information on both contract and permanent roles via aap3, industry news and updates, check out our brand new website, follow our aap3 Recruitment page on Linkedin and follow us on twitter @aap3recruitment

Lead Software Developer – C# and Web API  

Our client is a fast-growing innovative company who are looking to drive their Development team. They are looking for people who believe they have the imagination to design the best user experience combined with the technical expertise to develop robust and responsive line of business applications.

Initially the role will focus the Maritime applications (scheduling tools), these products have been designed to optimise the turn-around of vessels to increase terminal efficiency at ports/terminals, the product is powered by an optimization algorithm. You will be taking on a key role within the product, being a key resource providing expert knowledge across the back end of the product. You will have strong experience of business-critical operational computer systems, as well as a good understanding of the performance and scalability challenges that can present themselves in technically challenging environments.

Skills/Qualifications re role of Lead Software Developer:

• Highly motivated and driven individual with high energy and a passion for the company’s products and people
• Excellent communication and interpersonal skills, able to   communicate effectively at all levels within an organisation and with customers
• Experienced in leading a small team and managing them to deliver projects on time and to budget
• Highly organised and with the ability to priorities and plan to set timelines
• Excellent problem solving and analytical skills
• Strong mathematical skills
• Highly innovative, able to provide ideas and use their initiative
• Methodical approach to work with great attention to detail
• Very strong C# and Web API experience
• Degree in Computer Science, Software Engineering, Physics, Maths or a technical subject or equivalent technical experience

Main job role responsibilities for Lead Software Developer will include:

• Design key areas of the product
• Development of new core product functionality
• Functional testing of own code, and associated bug-fixing
• Creation of high-quality technical documentation
• Providing guidance and mentoring for more junior colleagues
• Maintenance of the product and technical support
• Lead and develop the  software development team
• Design and develop high quality software
• Provide expert knowledge across the back end of the Product
• Work with the product teams to understand their requirements.
• Coach and mentor junior colleagues
• Design and implement scalable, maintainable and performant software

Keywords:  Software Development, Lead Developer,  Software Developer, Software Team Lead, Software Team Leader, C#, Web API, Agile, Algorithm, Algorithms, Optimisation, Mathematical, Maths, Decision Support Analysis, Decision Support Tools, Optimisation Tools, C#, Web API, Maritime, Marine

Lead Software Developer – C# and Web API

Salary:  £50,000 to £65,000 plus benefits

Location:  Basingstoke, Hampshire

Lead Software Developer – C# and Web API  

Our client is a fast-growing innovative company who are looking to drive their Development team. They are looking for people who believe they have the imagination to design the best user experience combined with the technical expertise to develop robust and responsive line of business applications.

Initially the role will focus the Maritime applications (scheduling tools), these products have been designed to optimise the turn-around of vessels to increase terminal efficiency at ports/terminals, the product is powered by an optimization algorithm. You will be taking on a key role within the product, being a key resource providing expert knowledge across the back end of the product. You will have strong experience of business-critical operational computer systems, as well as a good understanding of the performance and scalability challenges that can present themselves in technically challenging environments.

Skills/Qualifications re role of Lead Software Developer:

• Highly motivated and driven individual with high energy and a passion for the company’s products and people
• Excellent communication and interpersonal skills, able to   communicate effectively at all levels within an organisation and with customers
• Experienced in leading a small team and managing them to deliver projects on time and to budget
• Highly organised and with the ability to priorities and plan to set timelines
• Excellent problem solving and analytical skills
• Strong mathematical skills
• Highly innovative, able to provide ideas and use their initiative
• Methodical approach to work with great attention to detail
• Very strong C# and Web API experience
• Degree in Computer Science, Software Engineering, Physics, Maths or a technical subject or equivalent technical experience

Main job role responsibilities for Lead Software Developer will include:

• Design key areas of the product
• Development of new core product functionality
• Functional testing of own code, and associated bug-fixing
• Creation of high-quality technical documentation
• Providing guidance and mentoring for more junior colleagues
• Maintenance of the product and technical support
• Lead and develop the  software development team
• Design and develop high quality software
• Provide expert knowledge across the back end of the Product
• Work with the product teams to understand their requirements.
• Coach and mentor junior colleagues
• Design and implement scalable, maintainable and performant software

Keywords:  Software Development, Lead Developer,  Software Developer, Software Team Lead, Software Team Leader, C#, Web API, Agile, Algorithm, Algorithms, Optimisation, Mathematical, Maths, Decision Support Analysis, Decision Support Tools, Optimisation Tools, C#, Web API, Maritime, Marine

Lead Software Developer – C# and Web API

Salary:  £50,000 to £65,000 plus benefits

Location:  Basingstoke, Hampshire

The Company:

Bridge Turnaround Management Limited a TRIGO Group Company was established in 2009 and the birthplace of all Divisions now within the Group based in Knowle, Solihull – UK.

BTM focuses on preventing and addressing operational excellence opportunities in Original Equipment Manufacturers (OEMs) and global supply chains, which impact upon an organisation’s ability to achieve their core business metrics throughout product development, series production and into warranty and after sales, enhancing the value stream from current condition (state) to future condition (state).

The role:

Reporting directly to the UK Operations Director, the Technical Administrator will liaise with contractors, external employees and clients to maintain strong working relationships to manage technical administration within the Division taking responsibility for a range of tasks. 

• Coordinate and implement elements of service delivery
• Prepare proposals, quotations and tender submissions
• Administer projects, workshops and startup meetings
• Work closely with the finance team liaising on invoicing and receivable matters with clients
• Liaise with the company’s internal recruitment in relation to organising recruitment campaigns for large projects and increased volumes of work / projects.

The candidate:

The successful Technical Administrator will have:

• A desire to develop technical skills and progress within the company
• The highest standards in customer service
• Strong time management in a fast paced environment
• Excellent organisational skills and attention to detail
• Able to work under pressure and able to selfmanage priorities
• Flexible and adaptive approach with a ‘cando’ attitude
• IT skills – proficient user of Word, Excel and Powerpoint

A professional and commercial astute individual who is committed to providing excellent service who is able to demonstrate the desire to exceed customer expectation as well as being proactive and self-motivated.

This role will be available to candidates that are also seeking part time work as we offer a flexible working hours schedule, but also require flexibility from the candidate should the business require additional hours based upon volumes of workloads.

The Company:

Bridge Turnaround Management Limited a TRIGO Group Company was established in 2009 and the birthplace of all Divisions now within the Group based in Knowle, Solihull – UK.

BTM focuses on preventing and addressing operational excellence opportunities in Original Equipment Manufacturers (OEMs) and global supply chains, which impact upon an organisation’s ability to achieve their core business metrics throughout product development, series production and into warranty and after sales, enhancing the value stream from current condition (state) to future condition (state).

The role:

Reporting directly to the UK Operations Director, the Technical Administrator will liaise with contractors, external employees and clients to maintain strong working relationships to manage technical administration within the Division taking responsibility for a range of tasks. 

• Coordinate and implement elements of service delivery
• Prepare proposals, quotations and tender submissions
• Administer projects, workshops and startup meetings
• Work closely with the finance team liaising on invoicing and receivable matters with clients
• Liaise with the company’s internal recruitment in relation to organising recruitment campaigns for large projects and increased volumes of work / projects.

The candidate:

The successful Technical Administrator will have:

• A desire to develop technical skills and progress within the company
• The highest standards in customer service
• Strong time management in a fast paced environment
• Excellent organisational skills and attention to detail
• Able to work under pressure and able to selfmanage priorities
• Flexible and adaptive approach with a ‘cando’ attitude
• IT skills – proficient user of Word, Excel and Powerpoint

A professional and commercial astute individual who is committed to providing excellent service who is able to demonstrate the desire to exceed customer expectation as well as being proactive and self-motivated.

This role will be available to candidates that are also seeking part time work as we offer a flexible working hours schedule, but also require flexibility from the candidate should the business require additional hours based upon volumes of workloads.

Pure are currently recruiting for a full time IT Support Engineer to work for a leading financial services provider in central Ipswich.

The duties are as follows:
• Provide first line investigation, diagnosis, escalation and resolution of incidents and service requests in line with documented procedures to ensure high availability and efficient running of IT systems for the business.
• Maintain IT equipment and operational records efficiently and accurately to enable effective support of systems by the IT support function.
• Provide support, documentation and cover for the Service Desk to ensure that consistent support services to the users and business are maintained.
• Assist with setting up new starters

Candidates must have the following:
• 5 GCSE's (or equivalent) at grades A-C to include English and Maths
• Excellent verbal and written communication skills
• Broad understanding of computer networking concepts. Detailed understanding of servers, clients, applications and communications.
• Experience of an IT service desk / helpdesk role providing a clear understanding of the concepts and principles of IT Service Operations and a broad understanding of the overall concepts of the ITIL lifecycle to ensure that requests are appropriate and correctly allocated.
• Previous experience with Microsoft Desktop technologies including Windows 7 and 10.
• Detailed knowledge of the IT Support function and its operation in the provision of IT Services

You will have the opportunity to work for a great company with a vibrant culture who offer a generous pension scheme and excellent transport links.

Pure are currently recruiting for a full time IT Support Engineer to work for a leading financial services provider in central Ipswich.

The duties are as follows:
• Provide first line investigation, diagnosis, escalation and resolution of incidents and service requests in line with documented procedures to ensure high availability and efficient running of IT systems for the business.
• Maintain IT equipment and operational records efficiently and accurately to enable effective support of systems by the IT support function.
• Provide support, documentation and cover for the Service Desk to ensure that consistent support services to the users and business are maintained.
• Assist with setting up new starters

Candidates must have the following:
• 5 GCSE's (or equivalent) at grades A-C to include English and Maths
• Excellent verbal and written communication skills
• Broad understanding of computer networking concepts. Detailed understanding of servers, clients, applications and communications.
• Experience of an IT service desk / helpdesk role providing a clear understanding of the concepts and principles of IT Service Operations and a broad understanding of the overall concepts of the ITIL lifecycle to ensure that requests are appropriate and correctly allocated.
• Previous experience with Microsoft Desktop technologies including Windows 7 and 10.
• Detailed knowledge of the IT Support function and its operation in the provision of IT Services

You will have the opportunity to work for a great company with a vibrant culture who offer a generous pension scheme and excellent transport links.