End Date

Monday 23 March 2020

Salary Range

£17,510 - £18,050

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours

Job Description Summary

What we’re looking for:
A warm and friendly, customer-focused Halifax Branch Support Adviser. No finance or banking experience is needed as training and support will be given.

Job Description

The role

As the welcoming face of the Halifax brand in our branches you’ll be down to earth and approachable, taking time to get to know your customers to help them achieve their financial goals, or find ways to give their money a boost. Our people are upbeat and passionate about delivering an excellent customer experience.

By being straightforward and speaking to customers on their level you’ll take ownership of their queries and get them sorted without fuss. You’ll help spot chances to create banking more simple for customers and help them try our latest technology.

Whether you’re greeting customers to help resolve an enquiry regarding a bill or statement, serving them at the counter or working in any other area of the branch, you’ll make the most of your talent – dealing with people and making it an extra special experience for everyone.

The hours

You'll be employed on a 12-month, fixed-term contract, working 15 hours a month, with the possibility of working up to an extra 40 hours. You'll work various hours which will typically cover our customers peak demand times between 10:30 and 15:30, as well as during holiday periods.

Because customers visit several branches, you'll be available able to work flexibly and be part of the dedicated teams across different branches in the local area, and are available every Saturday. Because we value your flexibility, we'll do our best to facilitate working hours that are suitable to both you and the business. We have award winning flexible working which allows you to have a real work life balance. So if you're completing a project for your college studies, want a role that gives you the time to pursue other interests, or enjoy spending time with your family, grandchildren or friends – you could find the working pattern that suits you.

If you take pride in building excellent customer relationships and are committed to helping your team be one of the best, this could be just the start of your career with us.

The reward

We're totally committed to investing in you. Right from the beginning, we’ll give you excellent training and all the support you need. You'll join us full time for the first three weeks for a paid induction training course, giving you the support and confidence to carry out the role.

You'll have an overall reward package which offers flexibility and choice. It lets you choose the benefits that suit you and your individual needs, including additional cash, retail discount vouchers and the opportunity to buy or sell annual leave.

We advertise our full-time salary which is pro-rata for reduced hours working. Please note if we receive a large volume of applications, we may close the role earlier, so don’t delay in submitting your application.

About us

As part of Lloyds Banking Group we are committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive environment where all our colleagues can be themselves and succeed on merit, so whether this is your first role out of college, a career change or an opportunity to earn some additional money following retirement we encourage applications from everyone.

We have appeared in The Times Top 50 employers for women consecutively for the past eight years. We were named Top Financial Employer and seventh overall in the 2019 Stonewall Top 100 employers list, which celebrates the pioneering efforts of leading organisations to build inclusive workplaces.

We recognise that Inclusion and Diversity in the workplace brings about diversity of thought and leads to better and sounder business decisions and practices.

Join us and become part of an inclusive, values-led culture, passionate about making a difference. Whatever your aspiration, you can expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Monday 23 March 2020

Salary Range

£17,510 - £18,050

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours

Job Description Summary

What we’re looking for:
A warm and friendly, customer-focused Halifax Branch Support Adviser. No finance or banking experience is needed as training and support will be given.

Job Description

The role

As the welcoming face of the Halifax brand in our branches you’ll be down to earth and approachable, taking time to get to know your customers to help them achieve their financial goals, or find ways to give their money a boost. Our people are upbeat and passionate about delivering an excellent customer experience.

By being straightforward and speaking to customers on their level you’ll take ownership of their queries and get them sorted without fuss. You’ll help spot chances to create banking more simple for customers and help them try our latest technology.

Whether you’re greeting customers to help resolve an enquiry regarding a bill or statement, serving them at the counter or working in any other area of the branch, you’ll make the most of your talent – dealing with people and making it an extra special experience for everyone.

The hours

You'll be employed on a 12-month, fixed-term contract, working 15 hours a month, with the possibility of working up to an extra 40 hours. You'll work various hours which will typically cover our customers peak demand times between 10:30 and 15:30, as well as during holiday periods.

Because customers visit several branches, you'll be available able to work flexibly and be part of the dedicated teams across different branches in the local area, and are available every Saturday. Because we value your flexibility, we'll do our best to facilitate working hours that are suitable to both you and the business. We have award winning flexible working which allows you to have a real work life balance. So if you're completing a project for your college studies, want a role that gives you the time to pursue other interests, or enjoy spending time with your family, grandchildren or friends – you could find the working pattern that suits you.

If you take pride in building excellent customer relationships and are committed to helping your team be one of the best, this could be just the start of your career with us.

The reward

We're totally committed to investing in you. Right from the beginning, we’ll give you excellent training and all the support you need. You'll join us full time for the first three weeks for a paid induction training course, giving you the support and confidence to carry out the role.

You'll have an overall reward package which offers flexibility and choice. It lets you choose the benefits that suit you and your individual needs, including additional cash, retail discount vouchers and the opportunity to buy or sell annual leave.

We advertise our full-time salary which is pro-rata for reduced hours working. Please note if we receive a large volume of applications, we may close the role earlier, so don’t delay in submitting your application.

About us

As part of Lloyds Banking Group we are committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive environment where all our colleagues can be themselves and succeed on merit, so whether this is your first role out of college, a career change or an opportunity to earn some additional money following retirement we encourage applications from everyone.

We have appeared in The Times Top 50 employers for women consecutively for the past eight years. We were named Top Financial Employer and seventh overall in the 2019 Stonewall Top 100 employers list, which celebrates the pioneering efforts of leading organisations to build inclusive workplaces.

We recognise that Inclusion and Diversity in the workplace brings about diversity of thought and leads to better and sounder business decisions and practices.

Join us and become part of an inclusive, values-led culture, passionate about making a difference. Whatever your aspiration, you can expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Thursday 02 April 2020

Salary Range

£38,934 - £43,260

We support agile working – click here for more information on agile working options.

Agile Working Options

Other Agile Working Arrangements / Open to Discussion

Job Description Summary

Joining us as a Quality Engineer, you'll play a key role in driving quality software solutions into production. You would aim to deliver exciting customer driven solutions whilst reducing risk by implementing the right level of engineering artefacts through Agile testing, with an "Automation first" approach in every phase of the software delivery process that aids speed to market and better quality.

At Lloyds Banking Group our aim is to create a forward-thinking engineering culture that supports the business in delivering high quality, efficient and positive impact outcomes for customers.

Job Description

Quality Engineer/Test Engineer (in software development team)

Lloyds Banking Group

Bristol – BS1 5LL

Salary & Benefits:

£38,934 to £45,422 base salary, plus annual personal bonus, 13% employer pension contribution, 4% flexible cash pot, private medical insurance, 28 days holiday plus bank holidays. We also offer flexible working hours, agile working practices and home working opportunities, working for Lloyds is great!

Here’s a summary of our role…

Joining us as a Quality Engineer, you'll play a key role in driving quality software solutions into production.  You would aim to deliver exciting customer driven solutions whilst reducing risk by implementing the right level of engineering artefacts through Agile testing, with an "Automation first" approach in every phase of the software delivery process that aids speed to market and better quality.

At Lloyds Banking Group our aim is to create a forward-thinking engineering culture that supports the business in delivering high quality, efficient and positive impact outcomes for customers.

The role of the Quality Test Engineer is vital in ensuring the products we deliver are fit for purpose and meet the quality and standards that our customers expect.

Where does the role sit within Lloyds Banking Group?

Lloyds Banking Group are transforming the way we do Engineering. We’ve created “LBG Labs” and we're building multi-functional, co-located teams giving them freedom to bring technology to the forefront of our business. This will create new, and improve existing, products and services to help us really make a difference to our customers.

Insurance & Wealth Transformation is the division you would sit within, our Financial Planning & Retirement Value Stream has ambitious plans to significantly grow our engineering teams this year and into 2020.

How does the Quality Test Engineer role fit in?

Labs are co-located teams who work together on key projects to deliver value at pace by designing services that people find useful, easy and engaging to use. Typically, a Lab has a strong focus on complex problem solving in an agile environment where engineers are free to experiment and create innovative products which will transform the way our customers engage with us.

Joining us as a Quality Engineer, you will be a part of the quality engineering chapter in platform lab and will also work with the chapter lead to help the achieve the chapter objectives..  You would aim to deliver exciting customer driven solutions whilst reducing risk by implementing the right level of engineering artefacts through Agile testing, with an "Automation first" approach in every phase of the software delivery process that aids speed to market and better quality.

Want more detail? Other specific activities would include defining acceptance testing criteria, endorsing modern testing best practices, working with relevant people to understand the solution choices, maintaining traceability, building trust in the quality of the product, identifying defects and lastly to be a quality engineering champion within Lloyds!

What we'd love to see from you:

We like people who come from a variety of backgrounds and welcome having a diverse team.  To be considered for the role as a minimum we would need to see the following in this rough order of priority:

• 2 years + experience within a modern quality test engineering role, with a good knowledge of the full test lifecycle, test models, testing best practices and test benchmarking.
• An ‘automation first’ approach to testing with a passion for driving productivity and a focus on reducing risk within teams.  This includes experience of hands on coding activities, ideally within C#.NET but other languages will suffice as long as you have coding experience.
• Experience working within a DevOps & Agile working environment.
• Experience of Selenium & Cucumber.
• Good people skills and the ability to work in an effective, passionate & fun multi-functional team.

This would be a great role for you if…..

• You are passionate about modern quality engineering approaches and the benefits they can bring.
• Want to work in a large corporate company, but within a smaller autonomous unit.
• Want to work on products that will have a positive impact upon millions of our customers.

What support will I get and how will my career grow?

As a multi-brand, multi-channel business, we have the scale and breadth to provide you with a diverse range of training and development opportunities, helping you achieve a rewarding and fulfilling career. Join us and be part of an inclusive, values-based culture focused on making a difference.

Together we'll make it possible...

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Thursday 02 April 2020

Salary Range

£38,934 - £43,260

We support agile working – click here for more information on agile working options.

Agile Working Options

Other Agile Working Arrangements / Open to Discussion

Job Description Summary

Joining us as a Quality Engineer, you'll play a key role in driving quality software solutions into production. You would aim to deliver exciting customer driven solutions whilst reducing risk by implementing the right level of engineering artefacts through Agile testing, with an "Automation first" approach in every phase of the software delivery process that aids speed to market and better quality.

At Lloyds Banking Group our aim is to create a forward-thinking engineering culture that supports the business in delivering high quality, efficient and positive impact outcomes for customers.

Job Description

Quality Engineer/Test Engineer (in software development team)

Lloyds Banking Group

Bristol – BS1 5LL

Salary & Benefits:

£38,934 to £45,422 base salary, plus annual personal bonus, 13% employer pension contribution, 4% flexible cash pot, private medical insurance, 28 days holiday plus bank holidays. We also offer flexible working hours, agile working practices and home working opportunities, working for Lloyds is great!

Here’s a summary of our role…

Joining us as a Quality Engineer, you'll play a key role in driving quality software solutions into production.  You would aim to deliver exciting customer driven solutions whilst reducing risk by implementing the right level of engineering artefacts through Agile testing, with an "Automation first" approach in every phase of the software delivery process that aids speed to market and better quality.

At Lloyds Banking Group our aim is to create a forward-thinking engineering culture that supports the business in delivering high quality, efficient and positive impact outcomes for customers.

The role of the Quality Test Engineer is vital in ensuring the products we deliver are fit for purpose and meet the quality and standards that our customers expect.

Where does the role sit within Lloyds Banking Group?

Lloyds Banking Group are transforming the way we do Engineering. We’ve created “LBG Labs” and we're building multi-functional, co-located teams giving them freedom to bring technology to the forefront of our business. This will create new, and improve existing, products and services to help us really make a difference to our customers.

Insurance & Wealth Transformation is the division you would sit within, our Financial Planning & Retirement Value Stream has ambitious plans to significantly grow our engineering teams this year and into 2020.

How does the Quality Test Engineer role fit in?

Labs are co-located teams who work together on key projects to deliver value at pace by designing services that people find useful, easy and engaging to use. Typically, a Lab has a strong focus on complex problem solving in an agile environment where engineers are free to experiment and create innovative products which will transform the way our customers engage with us.

Joining us as a Quality Engineer, you will be a part of the quality engineering chapter in platform lab and will also work with the chapter lead to help the achieve the chapter objectives..  You would aim to deliver exciting customer driven solutions whilst reducing risk by implementing the right level of engineering artefacts through Agile testing, with an "Automation first" approach in every phase of the software delivery process that aids speed to market and better quality.

Want more detail? Other specific activities would include defining acceptance testing criteria, endorsing modern testing best practices, working with relevant people to understand the solution choices, maintaining traceability, building trust in the quality of the product, identifying defects and lastly to be a quality engineering champion within Lloyds!

What we'd love to see from you:

We like people who come from a variety of backgrounds and welcome having a diverse team.  To be considered for the role as a minimum we would need to see the following in this rough order of priority:

• 2 years + experience within a modern quality test engineering role, with a good knowledge of the full test lifecycle, test models, testing best practices and test benchmarking.
• An ‘automation first’ approach to testing with a passion for driving productivity and a focus on reducing risk within teams.  This includes experience of hands on coding activities, ideally within C#.NET but other languages will suffice as long as you have coding experience.
• Experience working within a DevOps & Agile working environment.
• Experience of Selenium & Cucumber.
• Good people skills and the ability to work in an effective, passionate & fun multi-functional team.

This would be a great role for you if…..

• You are passionate about modern quality engineering approaches and the benefits they can bring.
• Want to work in a large corporate company, but within a smaller autonomous unit.
• Want to work on products that will have a positive impact upon millions of our customers.

What support will I get and how will my career grow?

As a multi-brand, multi-channel business, we have the scale and breadth to provide you with a diverse range of training and development opportunities, helping you achieve a rewarding and fulfilling career. Join us and be part of an inclusive, values-based culture focused on making a difference.

Together we'll make it possible...

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Sunday 29 March 2020

Salary Range

£63,540 - £70,600

We support agile working – click here for more information on agile working options.

Agile Working Options

Other Agile Working Arrangements / Open to Discussion

Job Description Summary

Manage a designated portfolio of on-going client relationships and introductions from across the Group, identifying and addressing clients financial and banking needs, and acting in the client’s best interest at all times.

Job Description

• Demonstrating professionalism, integrity and high standards of business ethics, ensuring that the advice provided and the actions taken are compliant with the internal requirements of the bank as well as compliant with external regulatory and statutory requirements, to ensure client’s best interests are met and ensuring that business risk is minimised.

• Lead the client relationship with overall responsibility for identifying and meeting client needs and ensuring liaison with all appropriate parts of the Group in order to ensure first class standards of service.

• Provide advice and support on financial planning and banking need areas, referring to other product specialists where required and overall, ensuring that all business opportunities are maximised in line with client’s best interests.

• Achieve objectives across all dimensions of the Balanced Scorecard.

• Conduct meetings with clients in an agreed manner, providing holistic financial advice for new and existing, individual and corporate clients, to review and meet their immediate and on-going financial needs.

• Adhere to the company’s minimum standards as set out in the Professional Standards Framework.

• Work closely with introducers (internal and external) in order to maintain good working relationships and ensure a high standard of new introductions.

• Maintain levels of professional standing and competence in line with the business and regulatory requirements.

• Demonstrating commitment to the Group's Values, behaviours and Codes of Responsibility.

• Comfortable challenging and influencing stakeholders at grade G and above

• Able to deputise for colleagues at grade F

• Undertake complex reviews/analyses in terms of scale, scope and specialism

• Typically provides leadership of projects and risk reviews

• Recognised by peers as a high level subject matter expert – ability to be sole representative for the area.

Our strategy is framed by our purpose of Helping Britain Prosper, being the bank with the largest retail and commercial presence throughout the country.

Our strategic partnership with Schroders announced in October 2018 is a key part of our strategy to accelerate growth in Wealth by using our multi-channel customer reach and Schroders’ investment expertise, with the aim of becoming a top UK financial planning business within five years.

Would you like to be part of making this possible?

We’re growing our regulated advice team.

What does this role involve?

• You’re there to ensure we meet the needs of our clients. So most of your time will be spent talking to existing and new customers
• You’ll be meeting new and existing clients face to face and over the phone, conducting meetings and providing holistic financial advice to review and meet their immediate and ongoing financial needs
• You’ll have a dedicated area to lead including a branded group of branches
• You’ll handle and build a designated portfolio of ongoing client relationships and introductions from across the Group, identifying and addressing clients financial needs
• You’ll own the client relationship so you’ll be the liaison with all the right teams to ensure first class standards of service
• You’ll be establishing links with introducers, both internal and external
• We offer a range of agile and flexible working patterns

A bit about you….

A new venture like this doesn’t happen very often. We’ve built an opportunity to really differentiate our service from what is out there already. So the roles we're recruiting for need people who are excited by the difference they can make.

• You’ll be CII Level 4 Diploma qualified or equivalent. Our focus is on people with the drive and commitment to make a difference to our customers
• You have a background in financial advice even if this hasn’t been in banking – we’d still love to hear from you
• You’re comfortable working with multiple systems, taking care of complex cases and guiding customers in the wide range of products we offer
• You’re not interested in treading water, you’re motivated to ensure you give your customers the best service possible, and you’re keen to identify and work with new clients

• Your professionalism, integrity and high standards of business ethics go without saying so….

• It’s second nature to you to ensure that the advice you give and the actions you take follow our internal framework as well as external regulatory and statutory requirements
• You know how to manage risk to ensure your client’s best interests are met
• You’re passionate about your own development and maintain your levels of professional standing and competence and you’re genuinely committed to living our values, behaviours and meeting our Codes of Responsibility

Why should you apply?

• This is an employed role, so on top of your basic salary there's bonus and additional earning potential
• We have a full employee benefits package including medical insurance and pension to name just a few
• You’ll have your own client bank to build and maintain relationships throughout your career with us
• Your role is about growing your portfolio so if you’re passionate about making sure new clients access the same support your existing clients get from us – then this role is for you
• You’d be working with your LBG colleagues and our LBG customer base – so there is a referral pool there for you, ensuring that customers work with the right people to meet their full financial needs
• You’ll be able to give full holistic advice to your clients, across the full range of our products including IHT, pre and post retirement planning, investments, trust planning and protection

You’ll have access to award winning technology that combines back-office, business management, client management, wrap platform and investment solutions as an all-in-one intuitive web-based suite helping simplify operations and freeing up time to focus on clients. An integrated secure client portal also allows clients an on-line consolidated view of their wealth, bringing you the potential to efficiently service a greater range of clients than before.

We pride ourselves on the quality of the training and support you'll receive. We value your growth and happiness so, working in a small team you’ll have support through coaching and development from both your line manager and a Development & Conduct Manager.  Add to this that our expert admin teams are there to give you additional support with technical aspects, and you end up with a collaborative and inclusive culture.

More than this, our ethos is to provide equal opportunities to all, and to ensure we represent the communities we serve.

If like us, you’re more motivated by customers than by targets and you'd thrive in a culture that is values and client led – come and talk to us.

Select the Apply Now button to start the conversation.

Senior Manager & Certification Regime role requiring Qualification

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Sunday 29 March 2020

Salary Range

£63,540 - £70,600

We support agile working – click here for more information on agile working options.

Agile Working Options

Other Agile Working Arrangements / Open to Discussion

Job Description Summary

Manage a designated portfolio of on-going client relationships and introductions from across the Group, identifying and addressing clients financial and banking needs, and acting in the client’s best interest at all times.

Job Description

• Demonstrating professionalism, integrity and high standards of business ethics, ensuring that the advice provided and the actions taken are compliant with the internal requirements of the bank as well as compliant with external regulatory and statutory requirements, to ensure client’s best interests are met and ensuring that business risk is minimised.

• Lead the client relationship with overall responsibility for identifying and meeting client needs and ensuring liaison with all appropriate parts of the Group in order to ensure first class standards of service.

• Provide advice and support on financial planning and banking need areas, referring to other product specialists where required and overall, ensuring that all business opportunities are maximised in line with client’s best interests.

• Achieve objectives across all dimensions of the Balanced Scorecard.

• Conduct meetings with clients in an agreed manner, providing holistic financial advice for new and existing, individual and corporate clients, to review and meet their immediate and on-going financial needs.

• Adhere to the company’s minimum standards as set out in the Professional Standards Framework.

• Work closely with introducers (internal and external) in order to maintain good working relationships and ensure a high standard of new introductions.

• Maintain levels of professional standing and competence in line with the business and regulatory requirements.

• Demonstrating commitment to the Group's Values, behaviours and Codes of Responsibility.

• Comfortable challenging and influencing stakeholders at grade G and above

• Able to deputise for colleagues at grade F

• Undertake complex reviews/analyses in terms of scale, scope and specialism

• Typically provides leadership of projects and risk reviews

• Recognised by peers as a high level subject matter expert – ability to be sole representative for the area.

Our strategy is framed by our purpose of Helping Britain Prosper, being the bank with the largest retail and commercial presence throughout the country.

Our strategic partnership with Schroders announced in October 2018 is a key part of our strategy to accelerate growth in Wealth by using our multi-channel customer reach and Schroders’ investment expertise, with the aim of becoming a top UK financial planning business within five years.

Would you like to be part of making this possible?

We’re growing our regulated advice team.

What does this role involve?

• You’re there to ensure we meet the needs of our clients. So most of your time will be spent talking to existing and new customers
• You’ll be meeting new and existing clients face to face and over the phone, conducting meetings and providing holistic financial advice to review and meet their immediate and ongoing financial needs
• You’ll have a dedicated area to lead including a branded group of branches
• You’ll handle and build a designated portfolio of ongoing client relationships and introductions from across the Group, identifying and addressing clients financial needs
• You’ll own the client relationship so you’ll be the liaison with all the right teams to ensure first class standards of service
• You’ll be establishing links with introducers, both internal and external
• We offer a range of agile and flexible working patterns

A bit about you….

A new venture like this doesn’t happen very often. We’ve built an opportunity to really differentiate our service from what is out there already. So the roles we're recruiting for need people who are excited by the difference they can make.

• You’ll be CII Level 4 Diploma qualified or equivalent. Our focus is on people with the drive and commitment to make a difference to our customers
• You have a background in financial advice even if this hasn’t been in banking – we’d still love to hear from you
• You’re comfortable working with multiple systems, taking care of complex cases and guiding customers in the wide range of products we offer
• You’re not interested in treading water, you’re motivated to ensure you give your customers the best service possible, and you’re keen to identify and work with new clients

• Your professionalism, integrity and high standards of business ethics go without saying so….

• It’s second nature to you to ensure that the advice you give and the actions you take follow our internal framework as well as external regulatory and statutory requirements
• You know how to manage risk to ensure your client’s best interests are met
• You’re passionate about your own development and maintain your levels of professional standing and competence and you’re genuinely committed to living our values, behaviours and meeting our Codes of Responsibility

Why should you apply?

• This is an employed role, so on top of your basic salary there's bonus and additional earning potential
• We have a full employee benefits package including medical insurance and pension to name just a few
• You’ll have your own client bank to build and maintain relationships throughout your career with us
• Your role is about growing your portfolio so if you’re passionate about making sure new clients access the same support your existing clients get from us – then this role is for you
• You’d be working with your LBG colleagues and our LBG customer base – so there is a referral pool there for you, ensuring that customers work with the right people to meet their full financial needs
• You’ll be able to give full holistic advice to your clients, across the full range of our products including IHT, pre and post retirement planning, investments, trust planning and protection

You’ll have access to award winning technology that combines back-office, business management, client management, wrap platform and investment solutions as an all-in-one intuitive web-based suite helping simplify operations and freeing up time to focus on clients. An integrated secure client portal also allows clients an on-line consolidated view of their wealth, bringing you the potential to efficiently service a greater range of clients than before.

We pride ourselves on the quality of the training and support you'll receive. We value your growth and happiness so, working in a small team you’ll have support through coaching and development from both your line manager and a Development & Conduct Manager.  Add to this that our expert admin teams are there to give you additional support with technical aspects, and you end up with a collaborative and inclusive culture.

More than this, our ethos is to provide equal opportunities to all, and to ensure we represent the communities we serve.

If like us, you’re more motivated by customers than by targets and you'd thrive in a culture that is values and client led – come and talk to us.

Select the Apply Now button to start the conversation.

Senior Manager & Certification Regime role requiring Qualification

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Monday 23 March 2020

Salary Range

£17,510 - £18,050

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours

Job Description Summary

What we’re looking for:
A warm and friendly, customer-focused Halifax Branch Support Adviser. No finance or banking experience is needed as training and support will be given.

Job Description

The role

As the welcoming face of the Halifax brand in our branches you’ll be down to earth and approachable, taking time to get to know your customers to help them achieve their financial goals, or find ways to give their money a boost. Our people are upbeat and passionate about delivering an excellent customer experience.

By being straightforward and speaking to customers on their level you’ll take ownership of their queries and get them sorted without fuss. You’ll help spot chances to create banking more simple for customers and help them try our latest technology.

Whether you’re greeting customers to help resolve an enquiry regarding a bill or statement, serving them at the counter or working in any other area of the branch, you’ll make the most of your talent – dealing with people and making it an extra special experience for everyone.

The hours

You'll be employed on a 12-month, fixed-term contract, working 15 hours a month, with the possibility of working up to an extra 40 hours. You'll work various hours which will typically cover our customers peak demand times between 10:30 and 15:30, as well as during holiday periods.

Because customers visit several branches, you'll be available able to work flexibly and be part of the dedicated teams across different branches in the local area, and are available every Saturday. Because we value your flexibility, we'll do our best to facilitate working hours that are suitable to both you and the business. We have award winning flexible working which allows you to have a real work life balance. So if you're completing a project for your college studies, want a role that gives you the time to pursue other interests, or enjoy spending time with your family, grandchildren or friends – you could find the working pattern that suits you.

If you take pride in building excellent customer relationships and are committed to helping your team be one of the best, this could be just the start of your career with us.

The reward

We're totally committed to investing in you. Right from the beginning, we’ll give you excellent training and all the support you need. You'll join us full time for the first three weeks for a paid induction training course, giving you the support and confidence to carry out the role.

You'll have an overall reward package which offers flexibility and choice. It lets you choose the benefits that suit you and your individual needs, including additional cash, retail discount vouchers and the opportunity to buy or sell annual leave.

We advertise our full-time salary which is pro-rata for reduced hours working. Please note if we receive a large volume of applications, we may close the role earlier, so don’t delay in submitting your application.

About us

As part of Lloyds Banking Group we are committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive environment where all our colleagues can be themselves and succeed on merit, so whether this is your first role out of college, a career change or an opportunity to earn some additional money following retirement we encourage applications from everyone.

We have appeared in The Times Top 50 employers for women consecutively for the past eight years. We were named Top Financial Employer and seventh overall in the 2019 Stonewall Top 100 employers list, which celebrates the pioneering efforts of leading organisations to build inclusive workplaces.

We recognise that Inclusion and Diversity in the workplace brings about diversity of thought and leads to better and sounder business decisions and practices.

Join us and become part of an inclusive, values-led culture, passionate about making a difference. Whatever your aspiration, you can expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Monday 23 March 2020

Salary Range

£17,510 - £18,050

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours

Job Description Summary

What we’re looking for:
A warm and friendly, customer-focused Halifax Branch Support Adviser. No finance or banking experience is needed as training and support will be given.

Job Description

The role

As the welcoming face of the Halifax brand in our branches you’ll be down to earth and approachable, taking time to get to know your customers to help them achieve their financial goals, or find ways to give their money a boost. Our people are upbeat and passionate about delivering an excellent customer experience.

By being straightforward and speaking to customers on their level you’ll take ownership of their queries and get them sorted without fuss. You’ll help spot chances to create banking more simple for customers and help them try our latest technology.

Whether you’re greeting customers to help resolve an enquiry regarding a bill or statement, serving them at the counter or working in any other area of the branch, you’ll make the most of your talent – dealing with people and making it an extra special experience for everyone.

The hours

You'll be employed on a 12-month, fixed-term contract, working 15 hours a month, with the possibility of working up to an extra 40 hours. You'll work various hours which will typically cover our customers peak demand times between 10:30 and 15:30, as well as during holiday periods.

Because customers visit several branches, you'll be available able to work flexibly and be part of the dedicated teams across different branches in the local area, and are available every Saturday. Because we value your flexibility, we'll do our best to facilitate working hours that are suitable to both you and the business. We have award winning flexible working which allows you to have a real work life balance. So if you're completing a project for your college studies, want a role that gives you the time to pursue other interests, or enjoy spending time with your family, grandchildren or friends – you could find the working pattern that suits you.

If you take pride in building excellent customer relationships and are committed to helping your team be one of the best, this could be just the start of your career with us.

The reward

We're totally committed to investing in you. Right from the beginning, we’ll give you excellent training and all the support you need. You'll join us full time for the first three weeks for a paid induction training course, giving you the support and confidence to carry out the role.

You'll have an overall reward package which offers flexibility and choice. It lets you choose the benefits that suit you and your individual needs, including additional cash, retail discount vouchers and the opportunity to buy or sell annual leave.

We advertise our full-time salary which is pro-rata for reduced hours working. Please note if we receive a large volume of applications, we may close the role earlier, so don’t delay in submitting your application.

About us

As part of Lloyds Banking Group we are committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive environment where all our colleagues can be themselves and succeed on merit, so whether this is your first role out of college, a career change or an opportunity to earn some additional money following retirement we encourage applications from everyone.

We have appeared in The Times Top 50 employers for women consecutively for the past eight years. We were named Top Financial Employer and seventh overall in the 2019 Stonewall Top 100 employers list, which celebrates the pioneering efforts of leading organisations to build inclusive workplaces.

We recognise that Inclusion and Diversity in the workplace brings about diversity of thought and leads to better and sounder business decisions and practices.

Join us and become part of an inclusive, values-led culture, passionate about making a difference. Whatever your aspiration, you can expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

Together we make it possible.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Salary Range

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours, Other Agile Working Arrangements / Open to Discussion

Job Description Summary

We are looking for a risk specialist in our Risk and Operations Control team which sits within the Group Transformation, Service Operations and Change Implementation (SOCI) business unit, supporting 3 key areas; operational risk, strategic initiatives and central risk governance. From a risk perspective we are the first line of defence and our aim is to understand, manage and mitigate operational risk.

As Group Transformation continually evolves, we continue to support strategic initiatives such as Open Banking, PSD2 and Strong Customer Authentication (SCA). We hold close relationships with the central Programme teams to ensure the operational risks are being managed, mitigated and governed according to the Group Risk Framework.

Joining the Risk and Operations Control team, you’ll be responsible for the identification of operational risks, governance & compliance and providing a vital communication link between SOCI senior stakeholders and the rest of the business. The successful candidate will be required to support and challenge the business to ensure effective risk management, through identification and assessment of risks and controls.

It’s essential that you’re able to build and maintain credibility and collaborative relationships at all levels, with the key stakeholders within Group Transformation and beyond including Business Unit Control Function (BUCF), CCOR (2LoD) and Audit. Your proactive approach will enable you to identify and initiate service and process improvements, ensuring all governance is adhered to.

Job Description

• At Lloyds we’re motivated by a clear purpose; to help Britain prosper. Over the last few years, we've grown our number of active online banking users to 14.5 million and our mobile users to over 9 million.

We need a risk specialist in our Risk and Operations Control team which sits within the Group Transformation, Service Operations and Change Implementation (SOCI) business unit, supporting 3 key areas; operational risk, critical initiatives and central risk governance. We are the first line of defence and our aim is to understand, handle and mitigate operational risk.

As Group Transformation continually evolves, we continue to support central initiatives such as Open Banking, PSD2 and Strong Customer Authentication (SCA). We hold close relationships with the central Programme teams to make sure operational risks are being handled, mitigated and governed according to the Group Risk Framework.

Joining the team, you will be responsible for the identification of operational risks, governance & compliance and providing a vital communication link between SOCI senior partners and the business. You'll be required to support and challenge the business to ensure effective risk management, through identification and assessment of risks and controls.

It’s essential that you’re able to build and maintain credibility beyond including Business Unit Control Function and Audit. Your proactive approach will enable you to identify and initiate service and operational improvements, ensuring all governance is adhered to.

Identify and assess risks to ensure the business (SOCI) is well run and controlled within the Bank’s risk appetite

Establish risk controls for our critical business processes and key systems

Lead on attestation of key controls and policies that are bespoke to thebusiness and aligned to LBG’s risk appetite and policy

Plans and delivers a series of risk reviews / deep dives demonstrating a deep understanding of risk management and control development and assessment

Builds and maintains effective relationships with key partners within Group Transformation and across the three lines of defence to maximise personal efficiency

Maintain consistent levels of personal and capability development, including the understanding of new threats, new technologies and emerging risks.

Strong analytical, problem-solving, organisational, lateral thinking and interpersonal skills are required, with excellent communication skills

Comfortable challenging and influencing partners at grade G and above

Analyses and evaluates a range of information to produce insightful analysis, recommendations and advice to influence decisions in relevant areas of the business

We know you’ll have validated experience in a similar operational risk orientated roles. In addition, experience of working in a Digital operational environment would also be an advantage.

We operate in a fast evolving market, so you'll learn fast and develop quickly, having the capability to manage your time effectively will allow you to work simultaneously on multiple activities, and deliver high quality results. Having the confidence to challenge the status quo and effectively manage partners at all levels is essential

What else could you bring with you?

A role within our team will provides the chance to work flexibly, develop personally and professionally and work collaboratively with an ambitious team to build our business and bring to life the Group vision of being the Best Bank for Customers.

We're proud to be an equal opportunity employer and deeply value diversity within our organisation.

You can expect a career that’s full of opportunity and a package that includes:

A 20% performance related bonus

A generous pension contribution

30 days holiday plus bank holidays

Private Health cover

4% Flexible benefit cash pot you can shape to fit your lifestyle

So if you have the skills, background and outlook we're seeking and this opportunity appeals then get in touch, we'd love to hear from you...

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date

Salary Range

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours, Other Agile Working Arrangements / Open to Discussion

Job Description Summary

We are looking for a risk specialist in our Risk and Operations Control team which sits within the Group Transformation, Service Operations and Change Implementation (SOCI) business unit, supporting 3 key areas; operational risk, strategic initiatives and central risk governance. From a risk perspective we are the first line of defence and our aim is to understand, manage and mitigate operational risk.

As Group Transformation continually evolves, we continue to support strategic initiatives such as Open Banking, PSD2 and Strong Customer Authentication (SCA). We hold close relationships with the central Programme teams to ensure the operational risks are being managed, mitigated and governed according to the Group Risk Framework.

Joining the Risk and Operations Control team, you’ll be responsible for the identification of operational risks, governance & compliance and providing a vital communication link between SOCI senior stakeholders and the rest of the business. The successful candidate will be required to support and challenge the business to ensure effective risk management, through identification and assessment of risks and controls.

It’s essential that you’re able to build and maintain credibility and collaborative relationships at all levels, with the key stakeholders within Group Transformation and beyond including Business Unit Control Function (BUCF), CCOR (2LoD) and Audit. Your proactive approach will enable you to identify and initiate service and process improvements, ensuring all governance is adhered to.

Job Description

• At Lloyds we’re motivated by a clear purpose; to help Britain prosper. Over the last few years, we've grown our number of active online banking users to 14.5 million and our mobile users to over 9 million.

We need a risk specialist in our Risk and Operations Control team which sits within the Group Transformation, Service Operations and Change Implementation (SOCI) business unit, supporting 3 key areas; operational risk, critical initiatives and central risk governance. We are the first line of defence and our aim is to understand, handle and mitigate operational risk.

As Group Transformation continually evolves, we continue to support central initiatives such as Open Banking, PSD2 and Strong Customer Authentication (SCA). We hold close relationships with the central Programme teams to make sure operational risks are being handled, mitigated and governed according to the Group Risk Framework.

Joining the team, you will be responsible for the identification of operational risks, governance & compliance and providing a vital communication link between SOCI senior partners and the business. You'll be required to support and challenge the business to ensure effective risk management, through identification and assessment of risks and controls.

It’s essential that you’re able to build and maintain credibility beyond including Business Unit Control Function and Audit. Your proactive approach will enable you to identify and initiate service and operational improvements, ensuring all governance is adhered to.

Identify and assess risks to ensure the business (SOCI) is well run and controlled within the Bank’s risk appetite

Establish risk controls for our critical business processes and key systems

Lead on attestation of key controls and policies that are bespoke to thebusiness and aligned to LBG’s risk appetite and policy

Plans and delivers a series of risk reviews / deep dives demonstrating a deep understanding of risk management and control development and assessment

Builds and maintains effective relationships with key partners within Group Transformation and across the three lines of defence to maximise personal efficiency

Maintain consistent levels of personal and capability development, including the understanding of new threats, new technologies and emerging risks.

Strong analytical, problem-solving, organisational, lateral thinking and interpersonal skills are required, with excellent communication skills

Comfortable challenging and influencing partners at grade G and above

Analyses and evaluates a range of information to produce insightful analysis, recommendations and advice to influence decisions in relevant areas of the business

We know you’ll have validated experience in a similar operational risk orientated roles. In addition, experience of working in a Digital operational environment would also be an advantage.

We operate in a fast evolving market, so you'll learn fast and develop quickly, having the capability to manage your time effectively will allow you to work simultaneously on multiple activities, and deliver high quality results. Having the confidence to challenge the status quo and effectively manage partners at all levels is essential

What else could you bring with you?

A role within our team will provides the chance to work flexibly, develop personally and professionally and work collaboratively with an ambitious team to build our business and bring to life the Group vision of being the Best Bank for Customers.

We're proud to be an equal opportunity employer and deeply value diversity within our organisation.

You can expect a career that’s full of opportunity and a package that includes:

A 20% performance related bonus

A generous pension contribution

30 days holiday plus bank holidays

Private Health cover

4% Flexible benefit cash pot you can shape to fit your lifestyle

So if you have the skills, background and outlook we're seeking and this opportunity appeals then get in touch, we'd love to hear from you...

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.