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IT Vendor Manager
  • Horsham
  • £55,000 - £60,000 per annum, negotiable
    • Permanent
  • 09 Mar 2020

IT Vendor & Service Manager | West Sussex | Up to £60,000 + Benefits

A highly reputable technology company based in West Sussex are seeking an energetic, motivated IT Vendor & Service Manager with a 'can-do' attitude, possesses good analytical and problem-solving abilities, and is keen to take on a role in a department with development and advancement opportunities.

Job Summary

Looking for an IT Vendor and Service Manager to join the infrastructure services team and play a key role in the design, build, delivery and optimisation of end-user services and components for the end-user device estate.

ITIL | Vendor Management | Service Management | IT Infrastructure | 3rd Part Supplier Management | Stakeholder Management | Contract Management | Performance Management | Service Delivery Management | Service Improvement | Incident Management/Resolution

Key Responsibilities

  • Supporting and managing the whole IT vendor onboarding process.
  • Monitor and evaluate performance of IT vendors through operational KPI trending.
  • Research alternative IT vendors, making recommendations for change where appropriate.
  • Ensure that vendors deliver in line with project requirements, within authorised budget and agreed timescales.
  • Ensure IT vendors meet all agreed contractual obligations.
  • Document, communicate and prioritise outstanding issues with IT vendors, using appropriate tools.
  • Support the IT department's Implementation Team, throughout the implementation of any systems provided by third party IT vendors.
  • Coordinate the handover of third party systems (post-implementation) to the Service Desk and Application Support team, organising training where required.
  • Closely liaise with internal stakeholders on all aspects of IT vendor management.
  • Coordinate software/infrastructure/hardware installations involving external engineers, ensuring adequate support is provided internally
  • Responsible for the delivery of Business as Usual (BAU) IT service to user base
  • In partnership with global counterparts, own and maintain standardisation of ITIL processes
  • Respond to both IT service and user escalations in a timely manner; ensure a swift resolution / conclusion
  • Design and produce Management Information, including dashboards, KPI reports and service performance metrics, to illustrate service performance and support senior decision making.
  • Involvement with Asset Management (Hardware and Software)

Essential skills or experience

  • A clear demonstration of vendor and service delivery management experience in an IT Services environment.
  • Prior IT Service Management experience; major incident management, large vendor management and business continuity/disaster recovery experience is advantageous.
  • Practical experience of working with the ITIL service lifecycle framework, specifically Service Design, Service Transition, Service Operations and Continual Service Improvement.
  • Ability to develop positive working relationships and strong rapport with support staff as well as senior leadership (both business and technical users), and ability to influence decision making.
  • Flexible and able to adjust priorities quickly.
  • High-level of personal initiative; able to work independently as well as collaborate in teams.
  • Excellent planning, organizational and analytical skills with strong attention to detail.
  • Proven ability to manage customer perception through addressing issues and implementing solutions.
  • Experience of working with suppliers within the bounds of a service contract.

ITIL | Vendor Management | Service Management | IT Infrastructure | 3rd Part Supplier Management | Stakeholder Management | Contract Management | Performance Management | Service Delivery Management | Service Improvement | Incident Management/Resolution

IT Vendor & Service Manager | West Sussex | Up to £60,000 + Benefits

Please APPLY now if you have the skills and experienced outlined in the job spec.

IT Vendor Manager
  • Horsham
  • £55,000 - £60,000 per annum, negotiable
    • Permanent
  • 09 Mar 2020

IT Vendor & Service Manager | West Sussex | Up to £60,000 + Benefits

A highly reputable technology company based in West Sussex are seeking an energetic, motivated IT Vendor & Service Manager with a 'can-do' attitude, possesses good analytical and problem-solving abilities, and is keen to take on a role in a department with development and advancement opportunities.

Job Summary

Looking for an IT Vendor and Service Manager to join the infrastructure services team and play a key role in the design, build, delivery and optimisation of end-user services and components for the end-user device estate.

ITIL | Vendor Management | Service Management | IT Infrastructure | 3rd Part Supplier Management | Stakeholder Management | Contract Management | Performance Management | Service Delivery Management | Service Improvement | Incident Management/Resolution

Key Responsibilities

  • Supporting and managing the whole IT vendor onboarding process.
  • Monitor and evaluate performance of IT vendors through operational KPI trending.
  • Research alternative IT vendors, making recommendations for change where appropriate.
  • Ensure that vendors deliver in line with project requirements, within authorised budget and agreed timescales.
  • Ensure IT vendors meet all agreed contractual obligations.
  • Document, communicate and prioritise outstanding issues with IT vendors, using appropriate tools.
  • Support the IT department's Implementation Team, throughout the implementation of any systems provided by third party IT vendors.
  • Coordinate the handover of third party systems (post-implementation) to the Service Desk and Application Support team, organising training where required.
  • Closely liaise with internal stakeholders on all aspects of IT vendor management.
  • Coordinate software/infrastructure/hardware installations involving external engineers, ensuring adequate support is provided internally
  • Responsible for the delivery of Business as Usual (BAU) IT service to user base
  • In partnership with global counterparts, own and maintain standardisation of ITIL processes
  • Respond to both IT service and user escalations in a timely manner; ensure a swift resolution / conclusion
  • Design and produce Management Information, including dashboards, KPI reports and service performance metrics, to illustrate service performance and support senior decision making.
  • Involvement with Asset Management (Hardware and Software)

Essential skills or experience

  • A clear demonstration of vendor and service delivery management experience in an IT Services environment.
  • Prior IT Service Management experience; major incident management, large vendor management and business continuity/disaster recovery experience is advantageous.
  • Practical experience of working with the ITIL service lifecycle framework, specifically Service Design, Service Transition, Service Operations and Continual Service Improvement.
  • Ability to develop positive working relationships and strong rapport with support staff as well as senior leadership (both business and technical users), and ability to influence decision making.
  • Flexible and able to adjust priorities quickly.
  • High-level of personal initiative; able to work independently as well as collaborate in teams.
  • Excellent planning, organizational and analytical skills with strong attention to detail.
  • Proven ability to manage customer perception through addressing issues and implementing solutions.
  • Experience of working with suppliers within the bounds of a service contract.

ITIL | Vendor Management | Service Management | IT Infrastructure | 3rd Part Supplier Management | Stakeholder Management | Contract Management | Performance Management | Service Delivery Management | Service Improvement | Incident Management/Resolution

IT Vendor & Service Manager | West Sussex | Up to £60,000 + Benefits

Please APPLY now if you have the skills and experienced outlined in the job spec.

Senior Automation Test Engineer
  • Central London
  • Salary negotiable
    • Permanent
  • 09 Mar 2020

Senior Test Automation Engineer

Location: London (Old Street)

Salary: up to £65,000

Start Date: ASAP

A Fintech company in the heart of central London has reached the next milestone in its planned growth and we are expanding their various teams. A role has arisen to join the team as a Senior Test Automation Engineer, the role will involve assessing the current testing capabilities, putting together a strategy for both manual and automated testing, and executing tests. The individual in this role will be involved with all tiers of the platform to ensure our test strategy is of the highest quality.

The ideal candidate will have the below experience:

Experience:

  • Designing and writing test automation scripts
  • Executing manual tests
  • Experience using Selenium web driver
  • Experience using Jenkins

Bonus:

  • Python
  • Linux
  • Financial services background

Benefits:

Everyone gets a salary, medical insurance, life insurance, pension, and cycle 2 work discounts. You will also be part of our Perkbox Employee Benefit Scheme. We discuss specifics with applicants directly.

Senior Automation Test Engineer
  • Central London
  • Salary negotiable
    • Permanent
  • 09 Mar 2020

Senior Test Automation Engineer

Location: London (Old Street)

Salary: up to £65,000

Start Date: ASAP

A Fintech company in the heart of central London has reached the next milestone in its planned growth and we are expanding their various teams. A role has arisen to join the team as a Senior Test Automation Engineer, the role will involve assessing the current testing capabilities, putting together a strategy for both manual and automated testing, and executing tests. The individual in this role will be involved with all tiers of the platform to ensure our test strategy is of the highest quality.

The ideal candidate will have the below experience:

Experience:

  • Designing and writing test automation scripts
  • Executing manual tests
  • Experience using Selenium web driver
  • Experience using Jenkins

Bonus:

  • Python
  • Linux
  • Financial services background

Benefits:

Everyone gets a salary, medical insurance, life insurance, pension, and cycle 2 work discounts. You will also be part of our Perkbox Employee Benefit Scheme. We discuss specifics with applicants directly.

Senior SQL Database Specialist
  • Loughborough
  • Competitive salary
    • Permanent
  • 09 Mar 2020
At Access we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more.
We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 10,000 organisations rely on Access software to help their organisation thrive.

This position is for a Senior MySQL Database Specialist with a firm preference for MySQL to be part of a growing development organisation. Reporting to the Head of Architecture. We are seeking a specialist in MySQL with a future the opportunity to also work with SQL Server on the development of our complex database environment.

About you:
You are a dynamic, skilled database expert with a passion for technology and a keen sense of pride in the work you do. You are strong team player who thrives on close collaboration with your colleagues and takes shared ownership of the requirements along with your team. You are focused on delivering high quality solutions and be comfortable in being dropped into reactive support and design across our software divisions. You are constantly seeking to improve both your own skills and the skills of others and enjoy working in a fast-paced dynamic company. You will be expected to work with developers in supporting their work and equally upwards in managing stakeholders as well as guiding the technical evolution of products.

Technical Requirements:
• A minimum 5 years' experience with recent versions of MySQL
• Strong proficiency in MySQL database management
• A desire for SQL Server would be useful but not mandatory
• Understanding of MySQL's underlying storage engines
• Experience with replication configuration in MySQL
• Knowledge of de-facto standards and best practices in MySQL
• Proficient in writing and optimizing SQL statements
• Knowledge of MySQL features
• Ability to plan resource requirements from high level specifications
• Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases
• Proficient understanding of code versioning tools such as {{Git / Mercurial / SVN}}
• Experience of working in a high-volume user environment
• Database administration experience with large datasets and a demonstrable ability to efficiently organise/manipulate data
• Thorough understanding of performance monitoring, analysis and tuning
• Experience of managing security and permissions following best practices.
• Experience of performing database backup and restore operations.
• Linux/Windows
• MS Visual Studio
• C# or vb.net
• Bachelor's degree in a quantitative focused field.

Key Responsibilities:
• Work closely with developers and analysts to identify and implement new solutions against business requirements and provide query support/ best practice knowledge.
• Monitor and analyse database performance and utilisation to identify and resolve any potential performance issues, capacity planning, and efficiency improvements.
• Review and optimise T-SQL code and database design to drive efficiency.
• Proactively monitor and respond to database alerts or identify areas for improvement in relation to monitoring.
• Creation and management of Security Access privileges whilst ensuring that the principle of least privilege is being adhered to.
• Ensuring backups are being performed and that completed backups are routinely tested by our DBA's.
• Contribute to and maintain technical documentation and operating procedures.
• Troubleshooting reactive database issues for internal and production.
• Responsible for enhancements, maintenance and upgrades to the database environment Delivers database administration, engineering and technical support to end users
• Provides regular trend analysis to track database performance and throughput, for capacity planning purposes.
• Works with business, architecture, development and technical colleagues to manage and implement changes

As a well-rounded Database Specialist, your Skills and Experiences likely include:
• A passion for software and technology
• Quick learning capability, easily picking up new technical concepts
• High standard of written and spoken English
• Open and collaborative style
• Problem solver
• Creative and innovative
• Can commit to delivering and maintaining high standards
• Manage time efficiently and effectively
• Pragmatic, competitive and driven to continuous learning/improvement
• Development and deployment of Enterprise SaaS solutions.

What does Access offer you?
We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get:
• A Competitive Salary
• Giving Back/Charity days
• Quarterly Socials
• 6 weeks Sabbaticals (after 6 years of service)
• The Access Group Big Break: our all-expenses paid holiday to Spain

Senior SQL Database Specialist
  • Loughborough
  • Competitive salary
    • Permanent
  • 09 Mar 2020
At Access we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more.
We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 10,000 organisations rely on Access software to help their organisation thrive.

This position is for a Senior MySQL Database Specialist with a firm preference for MySQL to be part of a growing development organisation. Reporting to the Head of Architecture. We are seeking a specialist in MySQL with a future the opportunity to also work with SQL Server on the development of our complex database environment.

About you:
You are a dynamic, skilled database expert with a passion for technology and a keen sense of pride in the work you do. You are strong team player who thrives on close collaboration with your colleagues and takes shared ownership of the requirements along with your team. You are focused on delivering high quality solutions and be comfortable in being dropped into reactive support and design across our software divisions. You are constantly seeking to improve both your own skills and the skills of others and enjoy working in a fast-paced dynamic company. You will be expected to work with developers in supporting their work and equally upwards in managing stakeholders as well as guiding the technical evolution of products.

Technical Requirements:
• A minimum 5 years' experience with recent versions of MySQL
• Strong proficiency in MySQL database management
• A desire for SQL Server would be useful but not mandatory
• Understanding of MySQL's underlying storage engines
• Experience with replication configuration in MySQL
• Knowledge of de-facto standards and best practices in MySQL
• Proficient in writing and optimizing SQL statements
• Knowledge of MySQL features
• Ability to plan resource requirements from high level specifications
• Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases
• Proficient understanding of code versioning tools such as {{Git / Mercurial / SVN}}
• Experience of working in a high-volume user environment
• Database administration experience with large datasets and a demonstrable ability to efficiently organise/manipulate data
• Thorough understanding of performance monitoring, analysis and tuning
• Experience of managing security and permissions following best practices.
• Experience of performing database backup and restore operations.
• Linux/Windows
• MS Visual Studio
• C# or vb.net
• Bachelor's degree in a quantitative focused field.

Key Responsibilities:
• Work closely with developers and analysts to identify and implement new solutions against business requirements and provide query support/ best practice knowledge.
• Monitor and analyse database performance and utilisation to identify and resolve any potential performance issues, capacity planning, and efficiency improvements.
• Review and optimise T-SQL code and database design to drive efficiency.
• Proactively monitor and respond to database alerts or identify areas for improvement in relation to monitoring.
• Creation and management of Security Access privileges whilst ensuring that the principle of least privilege is being adhered to.
• Ensuring backups are being performed and that completed backups are routinely tested by our DBA's.
• Contribute to and maintain technical documentation and operating procedures.
• Troubleshooting reactive database issues for internal and production.
• Responsible for enhancements, maintenance and upgrades to the database environment Delivers database administration, engineering and technical support to end users
• Provides regular trend analysis to track database performance and throughput, for capacity planning purposes.
• Works with business, architecture, development and technical colleagues to manage and implement changes

As a well-rounded Database Specialist, your Skills and Experiences likely include:
• A passion for software and technology
• Quick learning capability, easily picking up new technical concepts
• High standard of written and spoken English
• Open and collaborative style
• Problem solver
• Creative and innovative
• Can commit to delivering and maintaining high standards
• Manage time efficiently and effectively
• Pragmatic, competitive and driven to continuous learning/improvement
• Development and deployment of Enterprise SaaS solutions.

What does Access offer you?
We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get:
• A Competitive Salary
• Giving Back/Charity days
• Quarterly Socials
• 6 weeks Sabbaticals (after 6 years of service)
• The Access Group Big Break: our all-expenses paid holiday to Spain

Java Developer SQL - Technologist
  • South East London
  • £55,000 - £70,000 per annum
    • Permanent
  • 09 Mar 2020
Java Developer / Software Engineer (Java 8 SQL Agile). Would you like to work on complex and interesting systems that provide daily challenges; collaborate with a friendly and upbeat team and improve your skills whilst enjoying a good work / life balance?

You could be joining a scale-up software house and collaborating with an Agile team to combine state of the art technologies with leading-edge algorithms to understand and effectively tackle hard data security and data anonymisation problems.
As a Java Developer you'll be joining a team of first class software engineers that care deeply about the quality and maintainability of code, working on complex and interesting problems in an environment that encourages knowledge sharing and continual improvement.

You'll be based in cool, start-up offices with a modern and spacious environment and a friendly and supportive team atmosphere. There's lots of training and career development opportunities.

Requirements:
*Commercial Java development experience including multi-threading and concurrent programming
*Good knowledge of test automation
*Familiar with SQL and RDBMS technology
*Collaborative team player who enjoys learning
*Degree educated, Computer Science preferred

As a Java Developer / Software Engineer you will earn a highly competitive salary (to £70k) plus benefits.

Apply now or call to find out more about this Java Developer / Software Engineer (Java 8 SQL Agile) opportunity.

Java Developer SQL - Technologist
  • South East London
  • £55,000 - £70,000 per annum
    • Permanent
  • 09 Mar 2020
Java Developer / Software Engineer (Java 8 SQL Agile). Would you like to work on complex and interesting systems that provide daily challenges; collaborate with a friendly and upbeat team and improve your skills whilst enjoying a good work / life balance?

You could be joining a scale-up software house and collaborating with an Agile team to combine state of the art technologies with leading-edge algorithms to understand and effectively tackle hard data security and data anonymisation problems.
As a Java Developer you'll be joining a team of first class software engineers that care deeply about the quality and maintainability of code, working on complex and interesting problems in an environment that encourages knowledge sharing and continual improvement.

You'll be based in cool, start-up offices with a modern and spacious environment and a friendly and supportive team atmosphere. There's lots of training and career development opportunities.

Requirements:
*Commercial Java development experience including multi-threading and concurrent programming
*Good knowledge of test automation
*Familiar with SQL and RDBMS technology
*Collaborative team player who enjoys learning
*Degree educated, Computer Science preferred

As a Java Developer / Software Engineer you will earn a highly competitive salary (to £70k) plus benefits.

Apply now or call to find out more about this Java Developer / Software Engineer (Java 8 SQL Agile) opportunity.

Senior Java Developer - Banking Services
  • Nottingham
  • £55,000 - £60,000 per annum
    • Permanent
  • 09 Mar 2020

Senior Java Developer - Banking Services

Senior Java Developer - Banking Services. A Nottingham-based company, who are a global leader in banking and financial services, are looking for a Senior Java Developer to join them on their mission to improve customer-facing services and products including mobile applications and credit checks. As the Senior Java Developer, complex challenges that you will be solving include problems of scalability and security within financial regulations.

They are looking for a Senior Java Developer with the following:

  • Strong commercial Java development experience
  • Experience with Agile methodologies
  • Enthusiastic to work within a cloud services environment (no experience necessary)

The role will suit an enthusiastic Senior Java Developer looking to be a key contributor to software used by millions of customers globally. Team sizes range from 5-7 developers including close collaboration with Quality Engineers. In 2020, this company is moving all products to the cloud and they are therefore looking for developers who have an interest in this area and keen to continuously work and learn new technologies like microservice deployment.

Benefits:

  • Collaborative and flexible working culture
  • Unrivalled training and certifications available for self-development
  • 10% of time allocated to working on personal projects

Apply now for immediate consideration regarding this excellent Senior Java Developer - Banking Services opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy

Senior Java Developer - Banking Services
  • Nottingham
  • £55,000 - £60,000 per annum
    • Permanent
  • 09 Mar 2020

Senior Java Developer - Banking Services

Senior Java Developer - Banking Services. A Nottingham-based company, who are a global leader in banking and financial services, are looking for a Senior Java Developer to join them on their mission to improve customer-facing services and products including mobile applications and credit checks. As the Senior Java Developer, complex challenges that you will be solving include problems of scalability and security within financial regulations.

They are looking for a Senior Java Developer with the following:

  • Strong commercial Java development experience
  • Experience with Agile methodologies
  • Enthusiastic to work within a cloud services environment (no experience necessary)

The role will suit an enthusiastic Senior Java Developer looking to be a key contributor to software used by millions of customers globally. Team sizes range from 5-7 developers including close collaboration with Quality Engineers. In 2020, this company is moving all products to the cloud and they are therefore looking for developers who have an interest in this area and keen to continuously work and learn new technologies like microservice deployment.

Benefits:

  • Collaborative and flexible working culture
  • Unrivalled training and certifications available for self-development
  • 10% of time allocated to working on personal projects

Apply now for immediate consideration regarding this excellent Senior Java Developer - Banking Services opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy