Enable Futures are operating as an employment business on behalf of its client and recruiting for a permanent IT Service Desk Technician based in Taunton, Somerset.
The working hours are Monday to Friday, 9.00am – 5.30pm. The annual salary meets national minimum wage.
*Closing date is 6th April 2020 *
You will be joining a dedicated team of IT support staff passionate about delivering high quality, reliable and maintainable systems. Your main mission will be to ensure that all employees are provided with the best IT services possible.
Key Responsibilities:
* First point of contact for all IT Support queries both internally and externally
* Day to day support for 250-300 desk-based employees
* Management and distribution of helpdesk tickets
* Asset Management
* 1st tier technical support
* Change control processes
* Software management
* Documentation process
Experience, attributes & skills sought:
* Knowledge of MS Office and MS Windows
* Excellent communication and organisational skills
* Either a passion for IT or relatable qualification
* This role will suit you if you are able to support others with technical / IT related issues in a calm and supportive manner. This experience may have come from employment / personal or educational practice.
In return, you will benefit from:
* From 28 days Holiday – pro rata.
* Auto- enrolment Pension Plan.
* Day off on your Birthday.
* Death in Service & Income Protection after 3 years’ service.
* 3 Additional days holiday available to purchase via salary sacrifice.
* Up to 3 Charity / Volunteering days per annum.
* Discounted Gym Membership, On site Chiropractor, Free Fruit, Bike to Work Scheme.
* Childcare Vouchers.
* Development opportunities with the in-house training module.
* The opportunity to gain your CII (Chartered Institute of Insurers).
* Training Academy enrolment and additional in-house training provided.
* Healthcare offering you Dental, Opticians and Physiotherapy. Plus, discounts at Boots, Sainsbury’s, Debenhams, and Costa.
* Discounted Cinema tickets at Odeon Cinemas & Cineworld. Fish & Chip days & Christmas Party.
To Apply:
Please follow the application process for the site this job is advertised on asap or email your CV to Lucy’s email. If you have the transferable skills required, we will call and email with more information and discuss this with you confidentially.
By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Enable Futures are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.