Here at Avant Homes, we are constantly striving to challenge the status quo in our relentless pursuit of good, better and different ways to standout as an employer of choice within the marketplace.
We are currently recruiting for a Group IT Technician to join our dynamic Business Systems team based at our head office in Barlborough, Chesterfield.
This is an exciting role and opportunity for an individual who possesses a passion for IT and Business Systems.
As the role will involve occasional travel to our regional offices, a full driving licence and own vehicle is required in order to be considered for this role.
Joining our fast-paced Business Systems team as our Group IT Technician, you will work provide first line of contact support for all IT related issues raised by end users and provide resolution or escalation where possible.
Key duties and requirements
- Delivering an effective, pleasant and engaging customer focused and professional Ensuring all IT Helpdesk and support issues are dealt with promptly on a priority basis
- Carrying out straightforward Active Directory tasks
- Setting up mobile devices such as phones and tablets
- Setting up new users and install hardware / software where required
- Assisting with any new office moves requiring IT and Systems support
- Ensuring that the Helpdesk system is regularly maintained so that users are kept updated on the progress of their issues in line with KPIs/SLAs.
- Ensuring effective communication with all internal and external customers including making regional office and site visits where required
- Performing IT inductions for all new staff to the business
- Assisting with administration and support of the COINS system
- Complying with all relevant Group IT Policies and processes
- Full training on our in-house ERP system, COINS will be provided
In return for your hard work as our Group IT Technician, you will be offered a salary of £18,000 - £19,500 per annum along with a company performance related bonus and additional benefits.
The ideal Group IT Technician
The successful candidate will convey an aptitude to combine strong organisational and communication skills with a keen desire to work in a quality driven business.
In order to be considered you will also have the following skills:
- Good working knowledge of desktop operating systems, primarily Windows 10.
- Excellent organisational skills.
- A flexible and adaptable approach to changing requirements.
- Dealing efficiently with end users at all levels of a business.
- Experience of Microsoft Office 2016/365.
- The ability to work under your own initiative and manage time effectively.
- Excellent verbal and written communication.
- Experience in House building is desired but not essential
Our Business
Avant Homes is the fastest growing housebuilder in the UK. Operating in Scotland, the north east of England, Yorkshire, Central Derbyshire and the Midlands, we have five regional offices and employ over 750 people.
Our vision is to transform the UK housebuilding sector through the constant advancement and innovation of our brand and product, to provide buyers with increasingly better lifestyles, homes and places to live.
Apply today for the role of Group IT Technician and be part of something extraordinary!
Avant Homes – Good.Better.Different
No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.