1st LINE / SERVICE DESK / IT SUPPORT / CALL LOGGING / SLA's / MS OFFICE / CUSTOMER SERVICE / SERVICE NOW

1st Line Service Desk Analyst
Location - Hull
Starting Salary - £19,000
(£21,000 On Completion of In House Training)

Your new role
Our Client is looking to add a new 1st Line Service Desk Analyst to join their existing Team. The 1st Line Support candidate will be expected to provide 1st Line Technical advice & guidance and maintain excellent Customer Service skills to both internal and external customers.

What you'll need to succeed
Previous experience in a similar role is required for this position and candidates wishing to apply must be a competent IT user with Microsoft Office Suite.
- 1st Line experience and past experience of working on a Ticket System
- Accurate Call logging and recording of issues
- Working to SLA's
- Knowledge of MS Office Applications, E-mail Applications, Password resets.

What you'll get in return
The Starting Salary is £19,000 and after specific In House Training this will increase to £21,000.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

1st LINE / SERVICE DESK / IT SUPPORT / CALL LOGGING / SLA's / MS OFFICE / CUSTOMER SERVICE / SERVICE NOW

1st Line Service Desk Analyst
Location - Hull
Starting Salary - £19,000
(£21,000 On Completion of In House Training)

Your new role
Our Client is looking to add a new 1st Line Service Desk Analyst to join their existing Team. The 1st Line Support candidate will be expected to provide 1st Line Technical advice & guidance and maintain excellent Customer Service skills to both internal and external customers.

What you'll need to succeed
Previous experience in a similar role is required for this position and candidates wishing to apply must be a competent IT user with Microsoft Office Suite.
- 1st Line experience and past experience of working on a Ticket System
- Accurate Call logging and recording of issues
- Working to SLA's
- Knowledge of MS Office Applications, E-mail Applications, Password resets.

What you'll get in return
The Starting Salary is £19,000 and after specific In House Training this will increase to £21,000.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Unity3D developer / 3D Generalist

Location: Letchworth, Hertfordshire
Salary: Attractive packages
Hours: 37 hours per week, plus overtime
Contract: Full Time, Permanent

Sonovision is looking for a Unity3D developer with 2 to 3 years’ experience, with the ability to create 3D models, scenes and animations to support our expanding 3D and Immersive design teams.

The candidate should have a strong portfolio, showing a range of 3D modelling and animation, and Unity3D developed experiences. A good creative design eye with excellent attention to detail that is self-motivated and proactive is paramount. This role would be ideally suited to an individual looking to pursue a career in developing in Unity3D with a keen interest in the 3D modelling and animation side too.

You will be working alongside our in-house design studio and 3D design teams, developing Virtual (VR) and Augmented (AR) Reality experiences for product training simulations and for sales and marketing purposes. You will also support in creating a range of 3D product animations and scenarios which will include building scenes, animating, lighting and texturing. The individual will work from briefs and storyboards, with the opportunity to take a leading role. The candidate must have a solid knowledge of Unity3D, 3D Studio max 2017 or above and Vray and an interest in creative design would be beneficial. Users of Maya are also welcome to apply.

Sonovision UK provides a full range of Technical Publications, Graphic Design and E-learning solutions to multi-national companies world-wide. Our Design Studio provides a broad range of creative print and digital design services along with video production and editing. Working with our 3D modellers and animators, we develop product visualisations and walk through animations for marketing and E-learning material making us a unique design agency.

Unity3D developer / 3D Generalist - Key Tasks and Responsibilities:

• Developing VR and AR training experiences using Unity3D or Unreal game engines
• Lead from a technical perspective providing expert knowledge and skills
• Develop interactive tablet-based content using Unity3D
• Ensure all environments are optimised correctly to meet the hardware limitations
• Write easy to understand and well commented code
• Creating a variety of 3D product animations and real-life scenarios, developing realistic lighting scenes, texturing and creative animation sequences
• Able to work to scale when building 3D models
• Involvement in the full project lifecycle - from brief and pitch to delivery
• Working from scamps, storyboards or customer briefs
• Proactive in asking questions directly to team members and clients
• Good problem-solving skills
• Staying on track with emerging digital trends and culture
• Articulating and presenting creative ideas/treatments to teams and clients

Unity3D developer / 3D Generalist - Skills required for this role:

• 2 to 3 years’ commercial experience of Unity3D
• Knowledge/understanding of the Unity or Unreal Games engines.
• An understanding of the Unity UI system.
• An understanding of VR/AR.
• Ability to code in C#.
• Knowledge of the SteamVR, VRTK or MRTK packages.
• Expertise in 3D Studio Max 2017 or above
• Knowledge of the Vray/Vray Next renderer for 3ds Max.
• An understanding of the model optimisation process for use in Games/VR.
• Ability to model, texture, light, animate and render scenes and products to a high standard.
• Able to build/manipulate 3D engineering products models.
• A technical understanding of engineering products, and how they operate.
• Knowledge/understanding of Gaming environments can be beneficial but not essential.
• High attention to detail.

Desirable skills, an advantage to have:

• Knowledge of Allegorithmic Texturing Packages such as Substance Painter.
• Ability to create high quality textures in Photoshop or similar packages such as Substance Designer.
• Understanding of HTML, CSS and JavaScript.
• Knowledge of BIM.
• Optimisation process when working with CAD data and game engines.
• Knowledge of Cinema4D for Motion Graphics
• Knowledge of Adobe Creative Suite such as After Effects and Photoshop.
• Knowledge of BIM.

The right candidate will have the following personal Traits/Qualities:

• Attention to detail.
• Excellent communications skills - verbal, written.
• Ability to multi-task under pressure whilst maintaining a calm, professional attitude.
• High level organisation, prioritisation and time management skills.
• Effective people and project management skills.
• Team oriented with ability to work autonomously and take the lead in multiple design projects at once.
• Resourceful with aptitude for practical and innovative problem solving.
• Open to providing and receiving feedback.
• Creativity and ability to deliver artistically impactful work on time.

Please note, candidates must successfully undergo UK Security Vetting before they can be appointed.

The level of security needed is Security Check (SC).

If you feel you have the relative skills & experience necessary to be successful within this role then click on 'APPLY’ today forwarding a recent copy of your CV for consideration in the first instance.

No Agencies Please.

Unity3D developer / 3D Generalist

Location: Letchworth, Hertfordshire
Salary: Attractive packages
Hours: 37 hours per week, plus overtime
Contract: Full Time, Permanent

Sonovision is looking for a Unity3D developer with 2 to 3 years’ experience, with the ability to create 3D models, scenes and animations to support our expanding 3D and Immersive design teams.

The candidate should have a strong portfolio, showing a range of 3D modelling and animation, and Unity3D developed experiences. A good creative design eye with excellent attention to detail that is self-motivated and proactive is paramount. This role would be ideally suited to an individual looking to pursue a career in developing in Unity3D with a keen interest in the 3D modelling and animation side too.

You will be working alongside our in-house design studio and 3D design teams, developing Virtual (VR) and Augmented (AR) Reality experiences for product training simulations and for sales and marketing purposes. You will also support in creating a range of 3D product animations and scenarios which will include building scenes, animating, lighting and texturing. The individual will work from briefs and storyboards, with the opportunity to take a leading role. The candidate must have a solid knowledge of Unity3D, 3D Studio max 2017 or above and Vray and an interest in creative design would be beneficial. Users of Maya are also welcome to apply.

Sonovision UK provides a full range of Technical Publications, Graphic Design and E-learning solutions to multi-national companies world-wide. Our Design Studio provides a broad range of creative print and digital design services along with video production and editing. Working with our 3D modellers and animators, we develop product visualisations and walk through animations for marketing and E-learning material making us a unique design agency.

Unity3D developer / 3D Generalist - Key Tasks and Responsibilities:

• Developing VR and AR training experiences using Unity3D or Unreal game engines
• Lead from a technical perspective providing expert knowledge and skills
• Develop interactive tablet-based content using Unity3D
• Ensure all environments are optimised correctly to meet the hardware limitations
• Write easy to understand and well commented code
• Creating a variety of 3D product animations and real-life scenarios, developing realistic lighting scenes, texturing and creative animation sequences
• Able to work to scale when building 3D models
• Involvement in the full project lifecycle - from brief and pitch to delivery
• Working from scamps, storyboards or customer briefs
• Proactive in asking questions directly to team members and clients
• Good problem-solving skills
• Staying on track with emerging digital trends and culture
• Articulating and presenting creative ideas/treatments to teams and clients

Unity3D developer / 3D Generalist - Skills required for this role:

• 2 to 3 years’ commercial experience of Unity3D
• Knowledge/understanding of the Unity or Unreal Games engines.
• An understanding of the Unity UI system.
• An understanding of VR/AR.
• Ability to code in C#.
• Knowledge of the SteamVR, VRTK or MRTK packages.
• Expertise in 3D Studio Max 2017 or above
• Knowledge of the Vray/Vray Next renderer for 3ds Max.
• An understanding of the model optimisation process for use in Games/VR.
• Ability to model, texture, light, animate and render scenes and products to a high standard.
• Able to build/manipulate 3D engineering products models.
• A technical understanding of engineering products, and how they operate.
• Knowledge/understanding of Gaming environments can be beneficial but not essential.
• High attention to detail.

Desirable skills, an advantage to have:

• Knowledge of Allegorithmic Texturing Packages such as Substance Painter.
• Ability to create high quality textures in Photoshop or similar packages such as Substance Designer.
• Understanding of HTML, CSS and JavaScript.
• Knowledge of BIM.
• Optimisation process when working with CAD data and game engines.
• Knowledge of Cinema4D for Motion Graphics
• Knowledge of Adobe Creative Suite such as After Effects and Photoshop.
• Knowledge of BIM.

The right candidate will have the following personal Traits/Qualities:

• Attention to detail.
• Excellent communications skills - verbal, written.
• Ability to multi-task under pressure whilst maintaining a calm, professional attitude.
• High level organisation, prioritisation and time management skills.
• Effective people and project management skills.
• Team oriented with ability to work autonomously and take the lead in multiple design projects at once.
• Resourceful with aptitude for practical and innovative problem solving.
• Open to providing and receiving feedback.
• Creativity and ability to deliver artistically impactful work on time.

Please note, candidates must successfully undergo UK Security Vetting before they can be appointed.

The level of security needed is Security Check (SC).

If you feel you have the relative skills & experience necessary to be successful within this role then click on 'APPLY’ today forwarding a recent copy of your CV for consideration in the first instance.

No Agencies Please.

Are you an experienced Web Developer with a passion for Ecommerce?

Do you have a history of working projects utilising the Magento platform?

Do you want to work in a position which gives you a constant variety of projects to ensure you're always facing new challenges?

If you answered yes, we'd love to hear from you!

c

The technical requirements for this position include:

• Professional experience working with Magento 2
• Thorough working knowledge of OO PHP
• A passion for HTML, CSS with pre-processors and Bootstrap
• JavaScript
• And more

If you have the above skills and are looking to join a business who consistently recognise and reward success, apply right away and we'll call you back to get your submission finalised.

Are you an experienced Web Developer with a passion for Ecommerce?

Do you have a history of working projects utilising the Magento platform?

Do you want to work in a position which gives you a constant variety of projects to ensure you're always facing new challenges?

If you answered yes, we'd love to hear from you!

c

The technical requirements for this position include:

• Professional experience working with Magento 2
• Thorough working knowledge of OO PHP
• A passion for HTML, CSS with pre-processors and Bootstrap
• JavaScript
• And more

If you have the above skills and are looking to join a business who consistently recognise and reward success, apply right away and we'll call you back to get your submission finalised.

'Your long-term career aims are at the heart of what we do’ - Lighthouse Personnel Ltd

Our client is a multi-award winning online company secretarial software solution, supporting over 100,000 companies from their head office in Ipswich, Essex. They strive for excellence in what they do, both in developing amazing product features and providing unparalleled support to our customers. Continued growth means they are looking for a passionate individual who will share their commitment to quality to join their team as a Software Sales Specialist.

Software Sales Specialist

(Up to) £28k Basic Salary| Monday - Friday, 9am - 5pm | Ipswich | Software Sales | OTE £30-35k+

The primary purpose of this role is to identify, qualify and close new business customers for their award-winning secretarial software. Principally phone-based, you’ll be calling accountancy firms and other selected prospective customers, responding to incoming leads quickly and effectively, establishing a need for the product and managing the sales cycle through to completion.

There are excellent growth opportunities for the right candidate both professionally and financially.

Duties (include but not limited to):

• Respond to new leads quickly and professionally
• Regular outbound calls to targeted prospects
• Communicate and sell the benefits and value the product offers potential customers
• Be conversant with key features, able to answer questions and demonstrate the product
• Build a strong pipeline, manage the sales cycle and close new business
• Meticulously manage prospect data within their CRM system and report sales progress
• Represent the company at events and exhibitions
• Collaborate with marketing, product and customer service teams to achieve business goals
• Working towards monthly targets and KPIs
• Attending sales meetings and keeping management up to date with progress, issues and successes

Person Specification:

• Proven track record of selling products or service solutions over the phone
• Experience selling B2B to directors, partners or C level
• Enthusiastic, self-motivated and focused on meeting targets and exceeding goals
• Strong interpersonal skills with ability to build rapport with a customer over the phone
• Outstanding communicator, both verbally and written
• Able to learn new information quickly and relay this to customers
• Persuasive and solutions-oriented
• Strong systems, processes and CRM focus
• Experience with SaaS platforms or software sales highly desirable
• Experience with accountancy, legal, financial or professional services industries desirable

PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.

If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our upmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.

'Your long-term career aims are at the heart of what we do’ - Lighthouse Personnel Ltd

Our client is a multi-award winning online company secretarial software solution, supporting over 100,000 companies from their head office in Ipswich, Essex. They strive for excellence in what they do, both in developing amazing product features and providing unparalleled support to our customers. Continued growth means they are looking for a passionate individual who will share their commitment to quality to join their team as a Software Sales Specialist.

Software Sales Specialist

(Up to) £28k Basic Salary| Monday - Friday, 9am - 5pm | Ipswich | Software Sales | OTE £30-35k+

The primary purpose of this role is to identify, qualify and close new business customers for their award-winning secretarial software. Principally phone-based, you’ll be calling accountancy firms and other selected prospective customers, responding to incoming leads quickly and effectively, establishing a need for the product and managing the sales cycle through to completion.

There are excellent growth opportunities for the right candidate both professionally and financially.

Duties (include but not limited to):

• Respond to new leads quickly and professionally
• Regular outbound calls to targeted prospects
• Communicate and sell the benefits and value the product offers potential customers
• Be conversant with key features, able to answer questions and demonstrate the product
• Build a strong pipeline, manage the sales cycle and close new business
• Meticulously manage prospect data within their CRM system and report sales progress
• Represent the company at events and exhibitions
• Collaborate with marketing, product and customer service teams to achieve business goals
• Working towards monthly targets and KPIs
• Attending sales meetings and keeping management up to date with progress, issues and successes

Person Specification:

• Proven track record of selling products or service solutions over the phone
• Experience selling B2B to directors, partners or C level
• Enthusiastic, self-motivated and focused on meeting targets and exceeding goals
• Strong interpersonal skills with ability to build rapport with a customer over the phone
• Outstanding communicator, both verbally and written
• Able to learn new information quickly and relay this to customers
• Persuasive and solutions-oriented
• Strong systems, processes and CRM focus
• Experience with SaaS platforms or software sales highly desirable
• Experience with accountancy, legal, financial or professional services industries desirable

PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.

If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our upmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.

I am recruiting for a Junior Tester to join my client based in the centre of Bristol and I was wondering if you know anyone who might be interested. It is a brilliant role for someone either to get their first role within testing or someone with a little experience who would like to build on it. You'll be joining an awesome company that work on a range of different products from software products to web and mobile apps so it's a fantastic opportunity to get some great experience.

You'll be joining their other Tester and get on the job training so help make you an amazing tester/ QA. For someone who is starting out their testing career it is a brilliant chance to get exposed to working on lots of different projects and across different tech stacks.

They are looking for someone genuinely interested in pursuing a career within Software Testing. They are looking for someone with a curious and inquisitive nature who is not afraid to challenge and who also has great written skills. If you have any experience within testing that would be great but isn't essential.

They offer a brilliant culture where they place a huge emphasis on staff welfare, happiness, professional development and fulfillment. They have great offices and invest heavily in making sure that their staff have an amazing time at work, think lots of social activities, knowledge sharing, pie and present days, chill-out room, table football, lots of board games, Nintendo wii. They even offer morale days where you get to have an extra day off for things like theme park trips, theatre visits etc. They also offer super flexible hours with core hours between 11 and 15:30 but they also offer the flexibility for some home working once you have found your feet.

Salary is anywhere from £20,000-£25,000 plus a generous non-contributory pension and other benefits.

If you would like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment

I am recruiting for a Junior Tester to join my client based in the centre of Bristol and I was wondering if you know anyone who might be interested. It is a brilliant role for someone either to get their first role within testing or someone with a little experience who would like to build on it. You'll be joining an awesome company that work on a range of different products from software products to web and mobile apps so it's a fantastic opportunity to get some great experience.

You'll be joining their other Tester and get on the job training so help make you an amazing tester/ QA. For someone who is starting out their testing career it is a brilliant chance to get exposed to working on lots of different projects and across different tech stacks.

They are looking for someone genuinely interested in pursuing a career within Software Testing. They are looking for someone with a curious and inquisitive nature who is not afraid to challenge and who also has great written skills. If you have any experience within testing that would be great but isn't essential.

They offer a brilliant culture where they place a huge emphasis on staff welfare, happiness, professional development and fulfillment. They have great offices and invest heavily in making sure that their staff have an amazing time at work, think lots of social activities, knowledge sharing, pie and present days, chill-out room, table football, lots of board games, Nintendo wii. They even offer morale days where you get to have an extra day off for things like theme park trips, theatre visits etc. They also offer super flexible hours with core hours between 11 and 15:30 but they also offer the flexibility for some home working once you have found your feet.

Salary is anywhere from £20,000-£25,000 plus a generous non-contributory pension and other benefits.

If you would like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment