Infrastructure Engineer (Mobile Computing) - DV Clearance required

Package: £Competitive + 3% Flex Fund + 4% matched Pension + Benefits

Location: Gloucestershire

Bring your Mobile Computing expertise to us and in return we’ll give you an amazing career with growth and learning opportunities. Come and work for one of the best kept secrets in I.T

The company

Sopra Steria, European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings in the market: Consulting, Systems Integration, Software Development and Business Process Services. Sopra Steria is a trusted by leading private and public organisations to deliver successful transformation programmes that address their most complex and critical business challenges.

The day job

Currently looking for an Infrastructure Engineer within Mobile Computing to work on a major secure UK security client site and build / deploy laptops and other mobile
devices (e.g. Tablets) as well as providing 2nd line hardware support to mobile devices as a result of incidents. This is a large and complex site, with critical projects in flight on behalf of the UK Defence sector, and therefore proposes the challenge of the highest level of compliance with security procedures within tasks such as; secure wiping of laptops and USB sticks, auditing, updating, and reaccreditation of mobile devices, as well as preventative maintenance, ITIL based service management processes, support to the Desk side Support team, and fault diagnosis, update and administration of all things mobile!

Essential skill

• Vocational/Diploma/Associate Degree (technical field)
• Formal electrical/electronic qualification - HNC or equivalent
• Experience as a laptop/desktop hardware support engineer
• Strong communication and analytical skills
• Strong customer service skills, focused on meeting customer needs
• Complex service delivery experience, preferably in a Multi-Vendor environment
• Knowledge and experience with ITSM/ITIL Reference model

Security Clearance

It is essential that you are eligible to obtain and hold DV Security Clearance to work in this position

Reasons why you should apply to us

We’re big - really big. With that comes career growth opportunities - we offer excellent training, you’ll join a company where development and progression is actively encouraged and not just something we talk about.

We have an enviable client list - we work with some of the biggest names out there

We ensure our working environment is supportive and collaborative, everyone has a voice and all opinions count

Our goal is to disrupt the market, not just follow the status quo
Sustainability is really important to us, in fact we are within the top 1% of companies worldwide tackling climate change and managing our emissions

If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application.

Infrastructure Engineer (Mobile Computing) - DV Clearance required

Package: £Competitive + 3% Flex Fund + 4% matched Pension + Benefits

Location: Gloucestershire

Bring your Mobile Computing expertise to us and in return we’ll give you an amazing career with growth and learning opportunities. Come and work for one of the best kept secrets in I.T

The company

Sopra Steria, European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings in the market: Consulting, Systems Integration, Software Development and Business Process Services. Sopra Steria is a trusted by leading private and public organisations to deliver successful transformation programmes that address their most complex and critical business challenges.

The day job

Currently looking for an Infrastructure Engineer within Mobile Computing to work on a major secure UK security client site and build / deploy laptops and other mobile
devices (e.g. Tablets) as well as providing 2nd line hardware support to mobile devices as a result of incidents. This is a large and complex site, with critical projects in flight on behalf of the UK Defence sector, and therefore proposes the challenge of the highest level of compliance with security procedures within tasks such as; secure wiping of laptops and USB sticks, auditing, updating, and reaccreditation of mobile devices, as well as preventative maintenance, ITIL based service management processes, support to the Desk side Support team, and fault diagnosis, update and administration of all things mobile!

Essential skill

• Vocational/Diploma/Associate Degree (technical field)
• Formal electrical/electronic qualification - HNC or equivalent
• Experience as a laptop/desktop hardware support engineer
• Strong communication and analytical skills
• Strong customer service skills, focused on meeting customer needs
• Complex service delivery experience, preferably in a Multi-Vendor environment
• Knowledge and experience with ITSM/ITIL Reference model

Security Clearance

It is essential that you are eligible to obtain and hold DV Security Clearance to work in this position

Reasons why you should apply to us

We’re big - really big. With that comes career growth opportunities - we offer excellent training, you’ll join a company where development and progression is actively encouraged and not just something we talk about.

We have an enviable client list - we work with some of the biggest names out there

We ensure our working environment is supportive and collaborative, everyone has a voice and all opinions count

Our goal is to disrupt the market, not just follow the status quo
Sustainability is really important to us, in fact we are within the top 1% of companies worldwide tackling climate change and managing our emissions

If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application.

Sage 200 Support Technician

Role: Sage 200 Support Technician
Location: Gloucester
Salary: Competitive

***INTERVIEWING NOW - DO NOT MISS OUT***

A leading Managed Service Provider based in Gloucester is looking for a Sage 200 Support Technician to join their growing team ASAP.

Due to continued growth and success, they are now looking to expand their Sage Support Team who provides high levels of customer support to their Sage 200 customer base. As part of the team, you will be responsible for providing technical support via telephone, email, etc. resolving issues around the Sage 200 package and supporting software. You will also be there to help with tasks such as installation of Sage 200 and the installation and configuration of related software.

You will have previous experience working with:
* Sage 200
* Sage 200 Cloud
* SQL Databases
* Telephone and Email Support
* Proven IT Support experience
* Strong communication skills
* MS Office

If you are interested in joining a company that cares about your career and professional development from day one, along with an excellent benefits package and a competitive salary, then please APPLY NOW! Or get in contact with Kimberley Hulme on .

Sage 200 Support Technician

Role: Sage 200 Support Technician
Location: Gloucester
Salary: Competitive

***INTERVIEWING NOW - DO NOT MISS OUT***

A leading Managed Service Provider based in Gloucester is looking for a Sage 200 Support Technician to join their growing team ASAP.

Due to continued growth and success, they are now looking to expand their Sage Support Team who provides high levels of customer support to their Sage 200 customer base. As part of the team, you will be responsible for providing technical support via telephone, email, etc. resolving issues around the Sage 200 package and supporting software. You will also be there to help with tasks such as installation of Sage 200 and the installation and configuration of related software.

You will have previous experience working with:
* Sage 200
* Sage 200 Cloud
* SQL Databases
* Telephone and Email Support
* Proven IT Support experience
* Strong communication skills
* MS Office

If you are interested in joining a company that cares about your career and professional development from day one, along with an excellent benefits package and a competitive salary, then please APPLY NOW! Or get in contact with Kimberley Hulme on .

Product Support and Training Executive

Location: Hitchin, Hertfordshire

Salary (basic): £19k/ negotiable

Bonus:

Profit Scheme:

OTE: £32k year 1. £40k year 2

Perks at work:

Pension:

Hours: 38.5

Working hours: Mon-Thurs 8.30am-5pm Friday 8.30am-3pm - some flexible working possible

Holiday :28 days

Bonus: 5 days (for hitting annual target)

Contract: Permanent

Chance of immediate career progression and promotion: High

The company

EBC Global is a Hertfordshire based tech start up that is 3 years into the journey. We provide software solutions for employment background checks and staff onboarding in sectors such as Aviation, Healthcare, Finance, and Security . We have had some fantastic growth and we are now hiring multiple staff to get us to the next level. It’s a great time to join us - work hard and you will get faster career development, and the financial benefits that come with it quicker than the majority of companies. A modern office with a modern approach to work so there can be some flexibility. The most important thing is being passionate about your work everything else will come with it . The sky is the limit.

The role

• Training and continued support to new and existing users of our software. There will be at least 2 days a week doing client visits across the south east though mainly London.
• Direct liason with the development team to resolve issues, improvements and new features.
• Support clients to achieve the best from the system and improve customer experience.
• Identify business opportunities and commercial development to Directors and sales team.
• Attend key industry events in the UK .
• To work alongside the Directors to support the strategic development of the business.
• Ensure compliance to company standards of documentation, pricing and administrative procedures.
• Advise directly to the Directors any client issues.
• Support product development with industry knowledge and functional feedback.
• Identify strategic partner opportunities.

The requirements

• Great communication skills
• Background of customer service, business to business activity and or training.
• Strong interpersonal skills at all management levels
• Passion, determination, persistence and a positive mindset.
• Must have driving licence
• Previous experience of working in a software / technology business an advantage though not essential.

The benefits

• Competitive salary - negiotable
• Sales Bonus
• Company profit share scheme
• Immediate opportunity to advance career and develop a team.

Product Support and Training Executive

Location: Hitchin, Hertfordshire

Salary (basic): £19k/ negotiable

Bonus:

Profit Scheme:

OTE: £32k year 1. £40k year 2

Perks at work:

Pension:

Hours: 38.5

Working hours: Mon-Thurs 8.30am-5pm Friday 8.30am-3pm - some flexible working possible

Holiday :28 days

Bonus: 5 days (for hitting annual target)

Contract: Permanent

Chance of immediate career progression and promotion: High

The company

EBC Global is a Hertfordshire based tech start up that is 3 years into the journey. We provide software solutions for employment background checks and staff onboarding in sectors such as Aviation, Healthcare, Finance, and Security . We have had some fantastic growth and we are now hiring multiple staff to get us to the next level. It’s a great time to join us - work hard and you will get faster career development, and the financial benefits that come with it quicker than the majority of companies. A modern office with a modern approach to work so there can be some flexibility. The most important thing is being passionate about your work everything else will come with it . The sky is the limit.

The role

• Training and continued support to new and existing users of our software. There will be at least 2 days a week doing client visits across the south east though mainly London.
• Direct liason with the development team to resolve issues, improvements and new features.
• Support clients to achieve the best from the system and improve customer experience.
• Identify business opportunities and commercial development to Directors and sales team.
• Attend key industry events in the UK .
• To work alongside the Directors to support the strategic development of the business.
• Ensure compliance to company standards of documentation, pricing and administrative procedures.
• Advise directly to the Directors any client issues.
• Support product development with industry knowledge and functional feedback.
• Identify strategic partner opportunities.

The requirements

• Great communication skills
• Background of customer service, business to business activity and or training.
• Strong interpersonal skills at all management levels
• Passion, determination, persistence and a positive mindset.
• Must have driving licence
• Previous experience of working in a software / technology business an advantage though not essential.

The benefits

• Competitive salary - negiotable
• Sales Bonus
• Company profit share scheme
• Immediate opportunity to advance career and develop a team.

EBC Global is a Hertfordshire based tech start up that is 3 years into our journey.

We provide software solutions for employment background checks and staff onboarding in sectors such as Aviation, Healthcare, Finance, and Security. Companies are interested in our products and we have a very high business conversation ratio.

We have new investors who have ambitious plans to take us forward as a business combine that with some fantastic growth last year so it’s a great time to join us.

Prove yourself and you will gain fast career development and the financial benefits that come with it quicker than the vast majority of companies. We have modern offices with a modern approach to work.

The most important thing is being passionate about your work everything else will come with it. We are not the biggest company in town, but we are one of the most exciting to join for someone who wants to make a name for themselves. The sky is the limit.

Profit share scheme, Perks at work scheme, Pension

The role

To provide development skills to the team and specifically new work on product development/features and support in line with the team monthly sprints.

A highly motivated individual with the drive to meet significant development demands and to develop personal skills to support the business in its strategic (application) goals.

• Our platform is primarily PHP-based, so strong PHP and mySQL skills are required
• A willingness to pro-actively research and use new libraries and projects as needed to add new platform capabilities to complete our roadmap.
• A solid grounding in how a web based server side applications and databases work.
• Be comfortable working in a rapid iteration development cycle moving from prototype to production while engineering to a high level of quality, using leading automated testing techniques.
• Enjoy / understand the importance of working in all layers of the platform architecture - UI, business logic and persistence.
• Understand how to describe a system in terms of data structures and algorithms, in order to participate effectively in core design workshops.
• Be totally committed to writing the most efficient, scalable and robust code possible, and to continuously improve your ability in this area.

Allocating a % of time to support requirements if required

Key Performance Indicators

• Achievement of monthly development sprints
• Bugs and quality metrics on released code
• Delivery to agreed time estimation
• Daily stand up on key objectives and completion of projects in Github repository
• To report as required to the development team leader

The requirements :Skills & Experience

Essential

• PHP and mySQL
• Track record of active involvement in development targets and being willing to learn
• Good communication skills
• Passion, determination, persistence and a positive mindset.

Desirable

• Experience with Linux is advantageous
• Knowledge of the development tools
• Previous experience of working in a software / technology business an advantage though not essential.

Career development opportunities

• To develop within the team to take on additional responsibilities and initiatives.
• Team Leader and eventually head of Product development.

Hours: 38.5

Working hours: Mon-Thurs 8.30am-5pm Friday 8.30am-3pm - some flexible working possible

Holiday :28 days

EBC Global is a Hertfordshire based tech start up that is 3 years into our journey.

We provide software solutions for employment background checks and staff onboarding in sectors such as Aviation, Healthcare, Finance, and Security. Companies are interested in our products and we have a very high business conversation ratio.

We have new investors who have ambitious plans to take us forward as a business combine that with some fantastic growth last year so it’s a great time to join us.

Prove yourself and you will gain fast career development and the financial benefits that come with it quicker than the vast majority of companies. We have modern offices with a modern approach to work.

The most important thing is being passionate about your work everything else will come with it. We are not the biggest company in town, but we are one of the most exciting to join for someone who wants to make a name for themselves. The sky is the limit.

Profit share scheme, Perks at work scheme, Pension

The role

To provide development skills to the team and specifically new work on product development/features and support in line with the team monthly sprints.

A highly motivated individual with the drive to meet significant development demands and to develop personal skills to support the business in its strategic (application) goals.

• Our platform is primarily PHP-based, so strong PHP and mySQL skills are required
• A willingness to pro-actively research and use new libraries and projects as needed to add new platform capabilities to complete our roadmap.
• A solid grounding in how a web based server side applications and databases work.
• Be comfortable working in a rapid iteration development cycle moving from prototype to production while engineering to a high level of quality, using leading automated testing techniques.
• Enjoy / understand the importance of working in all layers of the platform architecture - UI, business logic and persistence.
• Understand how to describe a system in terms of data structures and algorithms, in order to participate effectively in core design workshops.
• Be totally committed to writing the most efficient, scalable and robust code possible, and to continuously improve your ability in this area.

Allocating a % of time to support requirements if required

Key Performance Indicators

• Achievement of monthly development sprints
• Bugs and quality metrics on released code
• Delivery to agreed time estimation
• Daily stand up on key objectives and completion of projects in Github repository
• To report as required to the development team leader

The requirements :Skills & Experience

Essential

• PHP and mySQL
• Track record of active involvement in development targets and being willing to learn
• Good communication skills
• Passion, determination, persistence and a positive mindset.

Desirable

• Experience with Linux is advantageous
• Knowledge of the development tools
• Previous experience of working in a software / technology business an advantage though not essential.

Career development opportunities

• To develop within the team to take on additional responsibilities and initiatives.
• Team Leader and eventually head of Product development.

Hours: 38.5

Working hours: Mon-Thurs 8.30am-5pm Friday 8.30am-3pm - some flexible working possible

Holiday :28 days

• Handle technical queries from end users
• Troubleshoot and diagnose issues with business hardware and software
• Resolution of support requests
• Completion of project work
• The professional deployment of new hardware and software
• Provide professional support to a business with over 400 clients and be involved in all aspects of the operation and support of the IT infrastructure including key business systems

• Experience of deploying and using Windows operating systems and applications such as Windows 7/8/10
• MCSA/MCSE, CCNA qualified is desirable.
• Server 2008 2012 and 2012 R2, Office 365, Windows deployment services and or MDT
• Experience with Antivirus deployment and monitoring
• Understanding of networks, virtualization and telephony
• Experience in IT Administration and support in a customer facing environment
• Experience of SQL administration, VMWare, MS Exchange
•  Experience of CRM, Dynamics Navision preferable but not essential

• Self-motivated individual who enjoys working as part of a team.
• Excellent communication skills both verbal and written
• A person who enjoys learning and would be receptive to gaining further qualifications.
• An organised and proactive approach to work

• Annual bonus/performance bonus
• 5% employer pension contribution
• Life Assurance 
• Study support towards professional qualifications 
• 23 days’ annual leave
• Buy and Sell holiday scheme
• Birthday off
• Healthcare cover 
• Employee Discount Scheme
• Free parking

• Handle technical queries from end users
• Troubleshoot and diagnose issues with business hardware and software
• Resolution of support requests
• Completion of project work
• The professional deployment of new hardware and software
• Provide professional support to a business with over 400 clients and be involved in all aspects of the operation and support of the IT infrastructure including key business systems

• Experience of deploying and using Windows operating systems and applications such as Windows 7/8/10
• MCSA/MCSE, CCNA qualified is desirable.
• Server 2008 2012 and 2012 R2, Office 365, Windows deployment services and or MDT
• Experience with Antivirus deployment and monitoring
• Understanding of networks, virtualization and telephony
• Experience in IT Administration and support in a customer facing environment
• Experience of SQL administration, VMWare, MS Exchange
•  Experience of CRM, Dynamics Navision preferable but not essential

• Self-motivated individual who enjoys working as part of a team.
• Excellent communication skills both verbal and written
• A person who enjoys learning and would be receptive to gaining further qualifications.
• An organised and proactive approach to work

• Annual bonus/performance bonus
• 5% employer pension contribution
• Life Assurance 
• Study support towards professional qualifications 
• 23 days’ annual leave
• Buy and Sell holiday scheme
• Birthday off
• Healthcare cover 
• Employee Discount Scheme
• Free parking