£25k base salary, £32.5k OTE year 1, full training

Do you have an interest in technology? Are you looking to kick start your career? Do you want to work in a cutting edge, growing business with an inclusive and friendly culture?

The Raw Talent team are working with the Infinity Group UK to grow their sales and account management team. We are running and Assessment centre on 26th March 2020 to bring in multiple new hires. In terms of background they are open to graduates and non-graduates, those with customer service experience, and/or 1-2 years sales experience. Importantly a background in technology is not a pre-requisite for this role however, you must have a desire to learn and master their technology & product suite.

They are looking for personable, committed individuals with high level of integrity and drive.

If this interests you, please read on….

Company Background

Since 2002, Infinity Group’s team of IT Consultants have provided Managed IT Services, IT Consultancy, IT Infrastructure, Digital Transformation and the Microsoft Modern Workplace to over 1000 organisations in London and national chains across the UK. Regarded as one of the top IT Solution Companies in London, we pride ourselves in delivering outstanding service levels by ensuring we have consistently fast response times, a high 1st contact fix resolution rate and a large, highly skilled IT & Telecoms Service Desk. Many of our customers have switched there IT over to us from other Managed Service Providers.

We have recently been awarded the Feefo Platinum Trusted Service Award 2020 for our outstanding customer reviews. Our impressive portfolio of clients, numerous award wins and three major ISO certifications, set Infinity Group apart from the other Managed Service Providers and in the UK.

After hugely successful 2019 with growth in both headcount and revenue, they are now entering into new phase of expansion with new offices, products and partners coming to the table. In order to facilitate this growth, they are nearly doubling their sales function.

Upon joining the business, you will be given a comprehensive onboarding and training programme, allowing you to immerse yourself in the world of technology. You will have the opportunity to shadow the top performers in the business, learning from the best, as well as going through an in-depth learning and development programme.

The role itself will consist of a mixture of outbound prospecting activity with warm and new clients, utilising different technologies including phone, email, messaging. Targeting different markets form SME’s to large corporates, you will have the opportunity for a wide and varied week by week experience and really learn to ply your trade as a customer focused technology consultant.

Required skills:

• Effective communication across cross-functional teams and diverse client/stakeholder up to c-level. • Excellent customer service skills
• Smart and presentable
• Ability to work well under pressure and prioritise workload.
• Excellent attention to detail, quality and accuracy
• Ability to work as part of a team

What’s in it for you:

• £25k base, £32.5k OTE year 1
• First class training programme
• Pension scheme
• Holiday purchase scheme
• Paid for social events
• Extra days holiday for every 2 years’ service
• Fresh fruit and hot drinks

£25k base salary, £32.5k OTE year 1, full training

Do you have an interest in technology? Are you looking to kick start your career? Do you want to work in a cutting edge, growing business with an inclusive and friendly culture?

The Raw Talent team are working with the Infinity Group UK to grow their sales and account management team. We are running and Assessment centre on 26th March 2020 to bring in multiple new hires. In terms of background they are open to graduates and non-graduates, those with customer service experience, and/or 1-2 years sales experience. Importantly a background in technology is not a pre-requisite for this role however, you must have a desire to learn and master their technology & product suite.

They are looking for personable, committed individuals with high level of integrity and drive.

If this interests you, please read on….

Company Background

Since 2002, Infinity Group’s team of IT Consultants have provided Managed IT Services, IT Consultancy, IT Infrastructure, Digital Transformation and the Microsoft Modern Workplace to over 1000 organisations in London and national chains across the UK. Regarded as one of the top IT Solution Companies in London, we pride ourselves in delivering outstanding service levels by ensuring we have consistently fast response times, a high 1st contact fix resolution rate and a large, highly skilled IT & Telecoms Service Desk. Many of our customers have switched there IT over to us from other Managed Service Providers.

We have recently been awarded the Feefo Platinum Trusted Service Award 2020 for our outstanding customer reviews. Our impressive portfolio of clients, numerous award wins and three major ISO certifications, set Infinity Group apart from the other Managed Service Providers and in the UK.

After hugely successful 2019 with growth in both headcount and revenue, they are now entering into new phase of expansion with new offices, products and partners coming to the table. In order to facilitate this growth, they are nearly doubling their sales function.

Upon joining the business, you will be given a comprehensive onboarding and training programme, allowing you to immerse yourself in the world of technology. You will have the opportunity to shadow the top performers in the business, learning from the best, as well as going through an in-depth learning and development programme.

The role itself will consist of a mixture of outbound prospecting activity with warm and new clients, utilising different technologies including phone, email, messaging. Targeting different markets form SME’s to large corporates, you will have the opportunity for a wide and varied week by week experience and really learn to ply your trade as a customer focused technology consultant.

Required skills:

• Effective communication across cross-functional teams and diverse client/stakeholder up to c-level. • Excellent customer service skills
• Smart and presentable
• Ability to work well under pressure and prioritise workload.
• Excellent attention to detail, quality and accuracy
• Ability to work as part of a team

What’s in it for you:

• £25k base, £32.5k OTE year 1
• First class training programme
• Pension scheme
• Holiday purchase scheme
• Paid for social events
• Extra days holiday for every 2 years’ service
• Fresh fruit and hot drinks

2nd Line Support

Job Title: 2nd Line Support
Salary: £21,000 - £27,000
Location: Deeside
Sector / Industry: IT               
Job Reference: LM0603IT      

I'm currently recruiting for an opportunity for someone with a background in IT support to join a leading MSP in Deeside. This is an addition to their friendly and lively team due to company growth. It provides a great opportunity for someone who is looking to gain more qualifications and progress to higher levels.  

The main purpose of the role will be to handle escalated IT problems and speak to customers to maintain service levels.

.

Package Details:

• £21,000 - £27,000
• Hours of work: 8.30am – 5.30pm

Key Responsibilities:

• Handle 2nd line IT problems
• Update customers through tickets, over the phone and face to face
• Upsell other products where relevant
• Prioritise customers based on SLAs
• End of ticket customer service calls

Required Skills & Experience:

• Great customer service skills
• Willingness to complete external qualifications (you will not be required to pay for these)
• An interest in a career in IT

To apply, please send a copy of your CV and a covering letter to or, alternatively, submit your application via the link below.

To Contact Direct:

Lisa Machin at Aspion Recruitment Liverpool

At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data – These can be viewed on our website.

2nd Line Support

Job Title: 2nd Line Support
Salary: £21,000 - £27,000
Location: Deeside
Sector / Industry: IT               
Job Reference: LM0603IT      

I'm currently recruiting for an opportunity for someone with a background in IT support to join a leading MSP in Deeside. This is an addition to their friendly and lively team due to company growth. It provides a great opportunity for someone who is looking to gain more qualifications and progress to higher levels.  

The main purpose of the role will be to handle escalated IT problems and speak to customers to maintain service levels.

.

Package Details:

• £21,000 - £27,000
• Hours of work: 8.30am – 5.30pm

Key Responsibilities:

• Handle 2nd line IT problems
• Update customers through tickets, over the phone and face to face
• Upsell other products where relevant
• Prioritise customers based on SLAs
• End of ticket customer service calls

Required Skills & Experience:

• Great customer service skills
• Willingness to complete external qualifications (you will not be required to pay for these)
• An interest in a career in IT

To apply, please send a copy of your CV and a covering letter to or, alternatively, submit your application via the link below.

To Contact Direct:

Lisa Machin at Aspion Recruitment Liverpool

At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data – These can be viewed on our website.

Test Analyst

East Yorkshire

£30K

Due to business growth my client is looking for a Test Analyst to join their team, based in Hull. Working alongside the development team and other Test Analysts, you would be responsible for working on a suite of products.

Reporting to the Product Development Manager, you would be responsible for augmenting the existing testing function with a focus on increasing the amount of automated testing performed.

Technical Requirements:

• 2 years' experience software testing in a commercial environment
• Prior experience of automated testing and volume testing

Duties to include:

• Development projects
• Developing and maintaining test functions
• Execution of testing activities, both manual and automated
• Preparation of testing plans and test data

Experience of SOAPUI, SQL and Selenium is beneficial

This is an exciting opportunity for anyone that has a passion for IT and Testing, can work under pressure and has a strong team ethos.

Fantastic benefits in addition to a competitive salary offered.

Test Analyst, SOAPUI, Test, SQL, Selenium, Data, Automation Testing

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Test Analyst

East Yorkshire

£30K

Due to business growth my client is looking for a Test Analyst to join their team, based in Hull. Working alongside the development team and other Test Analysts, you would be responsible for working on a suite of products.

Reporting to the Product Development Manager, you would be responsible for augmenting the existing testing function with a focus on increasing the amount of automated testing performed.

Technical Requirements:

• 2 years' experience software testing in a commercial environment
• Prior experience of automated testing and volume testing

Duties to include:

• Development projects
• Developing and maintaining test functions
• Execution of testing activities, both manual and automated
• Preparation of testing plans and test data

Experience of SOAPUI, SQL and Selenium is beneficial

This is an exciting opportunity for anyone that has a passion for IT and Testing, can work under pressure and has a strong team ethos.

Fantastic benefits in addition to a competitive salary offered.

Test Analyst, SOAPUI, Test, SQL, Selenium, Data, Automation Testing

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Financial Data Administrator / Analyst

I am working with a financial services company who are looking for as Analyst / Administrator, ideally with knowledge of Xplan, IO or Avello but this is flexible. The role will be to take on the responsibility of the completeness, accuracy and integrity of their data and the production of any management information that may be required.

You will be liaising with various people, including platform providers to ensure data feeds are set-up, running MI, data reports and audits and manage small changes on their support tool JIRA.

Required Skills and Experience:

• Strong understanding of Database's and CRM data management
• Background working as a Finance Administrator would be advantageous
• Experience of running MI, data reports and audits to ensure data is correct
• Knowledge of financial services would be highly advantageous
• Experience of data management, reporting, cleaning and report writing.

Financial Data Administrator / Analyst

I am working with a financial services company who are looking for as Analyst / Administrator, ideally with knowledge of Xplan, IO or Avello but this is flexible. The role will be to take on the responsibility of the completeness, accuracy and integrity of their data and the production of any management information that may be required.

You will be liaising with various people, including platform providers to ensure data feeds are set-up, running MI, data reports and audits and manage small changes on their support tool JIRA.

Required Skills and Experience:

• Strong understanding of Database's and CRM data management
• Background working as a Finance Administrator would be advantageous
• Experience of running MI, data reports and audits to ensure data is correct
• Knowledge of financial services would be highly advantageous
• Experience of data management, reporting, cleaning and report writing.

My client is a Managed Service Provider based in Ipswich, Suffolk. An opportunity for an outgoing and hardworking 2nd line IT support engineer is available to join their growing team.

You will help their growing customer base with on-site visits and remote. Travel to some other business centres and clients across East England may also be required plus the chance to work from home occasionally.

Key knowledge and skills that are required:

• Knowledge of Windows 10, Windows Server, Office 365 and Exchange plus Networking and VLAN required.
• Excellent operating and network system skills
• Excellent knowledge of computers, peripherals and related hardware
• Excellent support skills by telephone, email or on-site
• Advanced knowledge of Network & general IT systems preferred

Personal Attributes:

• Excellent problem-solving skills
• Able to quickly diagnose and resolve problems
• Positive, proactive attitude to all tasks
• Good people skills, able to get on with clients and colleagues
• Able to provide Out of Hours cover as part of Helpdesk rota
• Clean driving licence and car required
• Immediate start welcome

Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.

My client is a Managed Service Provider based in Ipswich, Suffolk. An opportunity for an outgoing and hardworking 2nd line IT support engineer is available to join their growing team.

You will help their growing customer base with on-site visits and remote. Travel to some other business centres and clients across East England may also be required plus the chance to work from home occasionally.

Key knowledge and skills that are required:

• Knowledge of Windows 10, Windows Server, Office 365 and Exchange plus Networking and VLAN required.
• Excellent operating and network system skills
• Excellent knowledge of computers, peripherals and related hardware
• Excellent support skills by telephone, email or on-site
• Advanced knowledge of Network & general IT systems preferred

Personal Attributes:

• Excellent problem-solving skills
• Able to quickly diagnose and resolve problems
• Positive, proactive attitude to all tasks
• Good people skills, able to get on with clients and colleagues
• Able to provide Out of Hours cover as part of Helpdesk rota
• Clean driving licence and car required
• Immediate start welcome

Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.