Our client, a well-established Web Development and IT company, are currently seeking a Senior IT Support Technician to join their busy team in their Wymondham Office.

• Are you passionate about technologies, hard work and delivering results?
• Do you thrive in a target meeting environment?
• Are you a confident IT Support Technician?

If so, this could be the role for you!

This is a full time, permanent position.

Duties include:

• Setting up and supporting small and medium business networks
• Supporting PCs and servers remotely and on-site (Win7/8/10, 2008, 2012).
• Installing business computer systems.
• Office 365 maintenance, installation and migration.
• Supporting customer applications.
• Microsoft Product Support
• Microsoft Azure Configuration / Server maintenance and Support
• Advising Clients on IT infrastructure planning and implementation of recommendations
• Supporting Routers/Firewalls
• Administration of IP Phone systems (via web-based interface)
• Management and Support of Cloud based applications
• Management and Support of Data Backup systems and Cyber Security
• Team Management (3-4 People)

The successful candidate will have experience supporting a team within an IT company, excellent communication skills with the ability to work in a team and provide good valuable input as required.

You will be able to demonstrate an excellent level of technical knowledge and be able to apply the knowledge in a structured approach to solve IT issues. Ideally, you will be well organised and have the ability to take responsibility for the tasks assigned to you.

For further details regarding this exciting opportunity please forward a copy of your CV today!

Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.

If we can take your application further, we will of course be in touch.

Todd Hayes is acting as an Employment Business in relation to this vacancy.

Todd Hayes Ltd

Our client, a well-established Web Development and IT company, are currently seeking a Senior IT Support Technician to join their busy team in their Wymondham Office.

• Are you passionate about technologies, hard work and delivering results?
• Do you thrive in a target meeting environment?
• Are you a confident IT Support Technician?

If so, this could be the role for you!

This is a full time, permanent position.

Duties include:

• Setting up and supporting small and medium business networks
• Supporting PCs and servers remotely and on-site (Win7/8/10, 2008, 2012).
• Installing business computer systems.
• Office 365 maintenance, installation and migration.
• Supporting customer applications.
• Microsoft Product Support
• Microsoft Azure Configuration / Server maintenance and Support
• Advising Clients on IT infrastructure planning and implementation of recommendations
• Supporting Routers/Firewalls
• Administration of IP Phone systems (via web-based interface)
• Management and Support of Cloud based applications
• Management and Support of Data Backup systems and Cyber Security
• Team Management (3-4 People)

The successful candidate will have experience supporting a team within an IT company, excellent communication skills with the ability to work in a team and provide good valuable input as required.

You will be able to demonstrate an excellent level of technical knowledge and be able to apply the knowledge in a structured approach to solve IT issues. Ideally, you will be well organised and have the ability to take responsibility for the tasks assigned to you.

For further details regarding this exciting opportunity please forward a copy of your CV today!

Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.

If we can take your application further, we will of course be in touch.

Todd Hayes is acting as an Employment Business in relation to this vacancy.

Todd Hayes Ltd

1st Line Support | Liverpool | 3 month contract | £14.00 - £18.00 per hour | QDOS ASSESSED INSIDE OF SCOPE.

Your new role

• To help maintain our strong first time fix rates
• To ensure incidents/requests are assigned to the correct technical resolver groups
• To prioritise and categorise incidents in line with our existing processes
• To assist in the handling and management of Major Incidents and outages
• To help identify incident trends

What you'll need to succeed

• Previous experience working in a busy IT Service Desk environment.
• Demonstrable delivering outstanding customer service under pressure.
• An understanding of basic networking principle (TCP/IP, DNS, WINS, DHCP)
• A good working knowledge of the Microsoft Office Suite (2010, 2016)

What you'll get in return
You will receive a competitive daily rate, 3 month contract (with a view to go permanent and or extension.)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

1st Line Support | Liverpool | 3 month contract | £14.00 - £18.00 per hour | QDOS ASSESSED INSIDE OF SCOPE.

Your new role

• To help maintain our strong first time fix rates
• To ensure incidents/requests are assigned to the correct technical resolver groups
• To prioritise and categorise incidents in line with our existing processes
• To assist in the handling and management of Major Incidents and outages
• To help identify incident trends

What you'll need to succeed

• Previous experience working in a busy IT Service Desk environment.
• Demonstrable delivering outstanding customer service under pressure.
• An understanding of basic networking principle (TCP/IP, DNS, WINS, DHCP)
• A good working knowledge of the Microsoft Office Suite (2010, 2016)

What you'll get in return
You will receive a competitive daily rate, 3 month contract (with a view to go permanent and or extension.)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Connect the country as a graduate in project management

We're delivering smart digital and software solutions that keep our country running smoothly. As a software graduate in project management you'll be working with behind-the-scenes technology which make lives easier, for staff and customers nationwide. It all starts with a two-day induction in our London office, where you'll meet with senior leaders. Throughout your time on the programme you'll benefit from ongoing coaching sessions, networking events, skills training and help with development. Together, we can continue to deliver software that will shape the future of business.

What you'll be doing:

• Strengthening relationships by helping our clients understand how we can make change happen
• Collaborating with teams across multiple areas of Capita
• Taking responsibility for client interactions, solving real problems and delivering challenging projects
• Working with industry professionals to build your technical and soft skills, and grow your business knowledge.

What we're looking for:

• A 2:2 degree or higher (either achieved or expected to achieve within last 3 years)
• A passion for project management and career advancement
• A strong interest in software and the curiosity to look for new ways to solve problems
• An individual who's ambitious and self-motivated
• Strong communication skills with an enthusiasm for working with others
• Organisational skills and an understanding of commercial business.

What's in it for you?

• A basic salary of £27,500
• 23 days' holiday with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Employee share scheme
• "Dress for your day" dress code.

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

As we're a large organisation with offices throughout the UK, you'll also need to be prepared to travel and relocate from day 1. Relocation is essential if you are to be offered the role as you could be placed at any of our offices in the UK

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Our assessment centres will take place on the 23rd April in Coventry. Offers will be made by the 30th April. The start date will be early September 2020.

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Connect the country as a graduate in project management

We're delivering smart digital and software solutions that keep our country running smoothly. As a software graduate in project management you'll be working with behind-the-scenes technology which make lives easier, for staff and customers nationwide. It all starts with a two-day induction in our London office, where you'll meet with senior leaders. Throughout your time on the programme you'll benefit from ongoing coaching sessions, networking events, skills training and help with development. Together, we can continue to deliver software that will shape the future of business.

What you'll be doing:

• Strengthening relationships by helping our clients understand how we can make change happen
• Collaborating with teams across multiple areas of Capita
• Taking responsibility for client interactions, solving real problems and delivering challenging projects
• Working with industry professionals to build your technical and soft skills, and grow your business knowledge.

What we're looking for:

• A 2:2 degree or higher (either achieved or expected to achieve within last 3 years)
• A passion for project management and career advancement
• A strong interest in software and the curiosity to look for new ways to solve problems
• An individual who's ambitious and self-motivated
• Strong communication skills with an enthusiasm for working with others
• Organisational skills and an understanding of commercial business.

What's in it for you?

• A basic salary of £27,500
• 23 days' holiday with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Employee share scheme
• "Dress for your day" dress code.

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

As we're a large organisation with offices throughout the UK, you'll also need to be prepared to travel and relocate from day 1. Relocation is essential if you are to be offered the role as you could be placed at any of our offices in the UK

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Our assessment centres will take place on the 23rd April in Coventry. Offers will be made by the 30th April. The start date will be early September 2020.

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Connect the country as a software graduate in sales

We're delivering smart digital and software solutions that keep our country running smoothly. As a software graduate in sales you'll be working with behind-the-scenes technology which make lives easier, for staff and customers nationwide. It all starts with a two-day induction in our London office, where you'll meet with senior leaders. Throughout your time on the programme you'll benefit from ongoing coaching sessions, networking events, skills training and help with development. Together, we can continue to deliver software that will shape the future of business.

What you'll be doing:

• Strengthening relationships by helping our clients understand how we can make change happen
• Working on challenging projects across multiple areas of Capita
• Taking responsibility for sales, client interactions and solving real problems
• Working with industry professionals to build your technical and soft skills, and grow your business knowledge.

What we're looking for:

• A 2:2 degree or higher (either achieved or expected to achieve within last 3 years)
• A passion for sales and career advancement
• A strong interest in software and the curiosity to look for new ways to solve problems
• An individual who's ambitious and self-motivated
• Strong communication skills with an enthusiasm for working with others
• Organisational skills and an understanding of commercial business.

As we're a large organisation with offices throughout the UK, you'll also need to be prepared to travel and relocate from day 1. Relocation is essential if you are to be offered the role as you could be placed at any of our offices in the UK

About Capita Software:

At Capita Software, we're creating modern and intuitive software and solutions which help organisations to find better ways of working, reduce costs and keep their customers happy. We're one of the UK's largest software companies, working across both the public and private sector, from education to local government, the emergency services to the health sector and utilities. Our teams are empowering energy companies to deliver electricity to 35 million homes every day and keeping the UK rail network moving for its customers. Join us and discover better as you shape the future of software.

What's in it for you?

• A basic salary of up to £27,500
• 23 days' holiday with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Employee share scheme
• "Dress for your day" dress code.

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Our assessment centres will take place on the 23rd April in Coventry. Offers will be made by the 30th April. The start date will be early September 2020.

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Connect the country as a software graduate in sales

We're delivering smart digital and software solutions that keep our country running smoothly. As a software graduate in sales you'll be working with behind-the-scenes technology which make lives easier, for staff and customers nationwide. It all starts with a two-day induction in our London office, where you'll meet with senior leaders. Throughout your time on the programme you'll benefit from ongoing coaching sessions, networking events, skills training and help with development. Together, we can continue to deliver software that will shape the future of business.

What you'll be doing:

• Strengthening relationships by helping our clients understand how we can make change happen
• Working on challenging projects across multiple areas of Capita
• Taking responsibility for sales, client interactions and solving real problems
• Working with industry professionals to build your technical and soft skills, and grow your business knowledge.

What we're looking for:

• A 2:2 degree or higher (either achieved or expected to achieve within last 3 years)
• A passion for sales and career advancement
• A strong interest in software and the curiosity to look for new ways to solve problems
• An individual who's ambitious and self-motivated
• Strong communication skills with an enthusiasm for working with others
• Organisational skills and an understanding of commercial business.

As we're a large organisation with offices throughout the UK, you'll also need to be prepared to travel and relocate from day 1. Relocation is essential if you are to be offered the role as you could be placed at any of our offices in the UK

About Capita Software:

At Capita Software, we're creating modern and intuitive software and solutions which help organisations to find better ways of working, reduce costs and keep their customers happy. We're one of the UK's largest software companies, working across both the public and private sector, from education to local government, the emergency services to the health sector and utilities. Our teams are empowering energy companies to deliver electricity to 35 million homes every day and keeping the UK rail network moving for its customers. Join us and discover better as you shape the future of software.

What's in it for you?

• A basic salary of up to £27,500
• 23 days' holiday with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Employee share scheme
• "Dress for your day" dress code.

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Our assessment centres will take place on the 23rd April in Coventry. Offers will be made by the 30th April. The start date will be early September 2020.

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.