An IT service desk analyst is required on a permanent basis by an industry leading business based at their Mid-Suffolk office. You will be providing first/second line support to a broad range of users across a multi-site enterprise environment with specific responsibility for the diagnosis and resolution of first and second line tickets whilst providing a high level of customer service.

You should be familiar with both an IT support and customer focused environments as you will be remotely accessing customer desktops to attempt first/second line fixes with the opportunity to engage with third line if the issue requires that level of resolution.

This requires a good understanding of a broad range of desktop technologies including Windows Operating systems, Active Directory and Exchange.

The company take professional development very seriously and will be regularly encouraging ways you could develop your technical skills through training on the job as well as gaining the industry recognised certifications. You will be able to influence overall IT strategy and play a key role in delivering IT solutions. They have a very busy social calendar with regular events happening throughout the year to keep the team as close-knit as possible!

You will be able to show previous service desk support experience with solid technical skills across a broad range of technologies and be an excellent communicator.

An IT service desk analyst is required on a permanent basis by an industry leading business based at their Mid-Suffolk office. You will be providing first/second line support to a broad range of users across a multi-site enterprise environment with specific responsibility for the diagnosis and resolution of first and second line tickets whilst providing a high level of customer service.

You should be familiar with both an IT support and customer focused environments as you will be remotely accessing customer desktops to attempt first/second line fixes with the opportunity to engage with third line if the issue requires that level of resolution.

This requires a good understanding of a broad range of desktop technologies including Windows Operating systems, Active Directory and Exchange.

The company take professional development very seriously and will be regularly encouraging ways you could develop your technical skills through training on the job as well as gaining the industry recognised certifications. You will be able to influence overall IT strategy and play a key role in delivering IT solutions. They have a very busy social calendar with regular events happening throughout the year to keep the team as close-knit as possible!

You will be able to show previous service desk support experience with solid technical skills across a broad range of technologies and be an excellent communicator.

IT TECHNICIAN

A forward-thinking business in the IT sector is looking for an IT Technician to join their friendly team. The company provides a range of IT solutions for educational facilities as well as small businesses.

OVERVIEW

As an IT Technician, you will provide desktop, operating system, user and network support to several sites.

RESPONSIBILITIES

As an IT Technician your key duties will include:

• Using the companies ticketing system to provide 1st and 2nd line support for both hardware and software
• Supporting the sites Windows 20xx Microsoft Windows AD Network & Servers
• Building and deploying system images and software on Windows 7 & 10 & MS Office 20xx Suite
• Training the end-user in the use of ICT within the school
• Keeping inventory of hardware and software up to date (Sites Asset Register)
• Supporting the MIS system (SIMS)
• Configuring a wide range of Audio-Visual Equipment (Networked Projectors, Interactive LCD’s, portable sound systems etc.)
• Supporting mobile devices and MDM solutions

REQUIREMENTS

To be considered for the role of IT Technician, you must have:

• Experience in a technical IT role at an education establishment
• Knowledge of Windows 7, Windows 10, Server 2008, 2012 & 2016
• MS Office applications to 2016/Office Online
• Active Directory & Windows Group policy
• LAN (via HP ProCurve Manager) & WLAN technology
• TCP/IP

Desirable Skills:

• Web Programming (CMS & PHP)
• PowerShell, VB, SQL
• Apple configurator/other MDM
• G Suite

NEXT STEPS

To become an IT Technician, apply with your up to date CV. One of our team will receive and review your application. If shortlisted, we will get in touch with you to arrange a phone call. On the call, we’ll discuss your career history, skills, future aspirations and generally get to know you better.

If this job doesn’t seem quite right, register your CV on our website and we can identify any roles that may be more suitable.

IT TECHNICIAN

A forward-thinking business in the IT sector is looking for an IT Technician to join their friendly team. The company provides a range of IT solutions for educational facilities as well as small businesses.

OVERVIEW

As an IT Technician, you will provide desktop, operating system, user and network support to several sites.

RESPONSIBILITIES

As an IT Technician your key duties will include:

• Using the companies ticketing system to provide 1st and 2nd line support for both hardware and software
• Supporting the sites Windows 20xx Microsoft Windows AD Network & Servers
• Building and deploying system images and software on Windows 7 & 10 & MS Office 20xx Suite
• Training the end-user in the use of ICT within the school
• Keeping inventory of hardware and software up to date (Sites Asset Register)
• Supporting the MIS system (SIMS)
• Configuring a wide range of Audio-Visual Equipment (Networked Projectors, Interactive LCD’s, portable sound systems etc.)
• Supporting mobile devices and MDM solutions

REQUIREMENTS

To be considered for the role of IT Technician, you must have:

• Experience in a technical IT role at an education establishment
• Knowledge of Windows 7, Windows 10, Server 2008, 2012 & 2016
• MS Office applications to 2016/Office Online
• Active Directory & Windows Group policy
• LAN (via HP ProCurve Manager) & WLAN technology
• TCP/IP

Desirable Skills:

• Web Programming (CMS & PHP)
• PowerShell, VB, SQL
• Apple configurator/other MDM
• G Suite

NEXT STEPS

To become an IT Technician, apply with your up to date CV. One of our team will receive and review your application. If shortlisted, we will get in touch with you to arrange a phone call. On the call, we’ll discuss your career history, skills, future aspirations and generally get to know you better.

If this job doesn’t seem quite right, register your CV on our website and we can identify any roles that may be more suitable.

Senior Network Engineer (2nd Line)

Temporary

£13-14 per hour

Senior Network Engineer Sussex Immediate start Monday - Friday 08:30 - 5:30

Our established and highly reputable national organisation who are based in West Sussex is seeking to recruit a temporary 2nd Line Network Engineer to join their friendly team.

The ideal candidate will have fantastic communication skills and have technical knowledge and experience towards a CCNP level. Senior Network Engineer

Must have strong experience in Cisco Routing and Switching within a Data Centre environment. Technology focus - MPLS, TCP/IP, IPSec and IP Telephony

Responsibilities will include:

• Designing and developing functional networks (LAN, WLAN, WAN, VoIP)
• Configuring and installing LAN equipment, Switches and Routers.
• Support and coach other engineers Data Centre design and support,
• Design and Implement Network Connectivity solutions
• Strong Network design experience across LAN/WAN/Security/QoS
• 3rd line technical BAU support Network Hardware Lifecycle management and upgrades.
• Support and technical guidance on VoIP solutions including On Premise and Cloud Solutions

This is an urgent on-going temporary contract working for a leading technology company with an office in Crawley

This is an urgent position so if you're interested then please apply via the job board for immediate consideration.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

Senior Network Engineer (2nd Line)

Temporary

£13-14 per hour

Senior Network Engineer Sussex Immediate start Monday - Friday 08:30 - 5:30

Our established and highly reputable national organisation who are based in West Sussex is seeking to recruit a temporary 2nd Line Network Engineer to join their friendly team.

The ideal candidate will have fantastic communication skills and have technical knowledge and experience towards a CCNP level. Senior Network Engineer

Must have strong experience in Cisco Routing and Switching within a Data Centre environment. Technology focus - MPLS, TCP/IP, IPSec and IP Telephony

Responsibilities will include:

• Designing and developing functional networks (LAN, WLAN, WAN, VoIP)
• Configuring and installing LAN equipment, Switches and Routers.
• Support and coach other engineers Data Centre design and support,
• Design and Implement Network Connectivity solutions
• Strong Network design experience across LAN/WAN/Security/QoS
• 3rd line technical BAU support Network Hardware Lifecycle management and upgrades.
• Support and technical guidance on VoIP solutions including On Premise and Cloud Solutions

This is an urgent on-going temporary contract working for a leading technology company with an office in Crawley

This is an urgent position so if you're interested then please apply via the job board for immediate consideration.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

The Company

The UK’s leading cash processing company - Vaultex UK LTD are a joint venture between Barclays Bank and HSBC. When it comes to cash processing we are thought-leaders; developing ideas that the rest of the industry follows and adapting our service to meet the needs of our customers. Simply put, our role is to ensure that cash is widely available for use and that people continue to have confidence in cash as a payment method.

Typically, Vaultex handle around £160 billion worth of bank notes and coins a year - which, if laid end-to-end, would stretch to the moon and back. An accredited Living Wage Foundation employer with IIP (Investors in People) Champion Status, our external recognition as leaders in people management ensures successful applicants will enjoy career development opportunities, structured training and an excellent benefits package and a generous company pension.

The Role

The Junior Test Analyst will be looking to drive their career forward in collaboration with the practices and processes within the Vaultex Test Team.

The Junior Test Analyst will be required to work within the Commercial Technology Test Team and will be required to work within Agile teams, driving best test practice in line with departmental standards. The Junior Test Analyst will strive to champion quality across the department and will play a part in shaping our processes and delivering our Agile transformation, whilst all the time working towards enhancing and progressing their career.

• Work with an Agile test environment as part of a collaborative team to ensure Sprint goals are achieved
• Get involved in the production of test artefacts for functional, non-functional, integration and performance testing of applications, databases and infrastructure builds
• Assist with the provision of time and effort estimates for testing activities during a sprint
• Contribute and take part in 3 Amigo sessions to ensure backlog grooming is completed effectively
• Looks to utilise testing knowledge, where appropriate, to help assess, advise and implement the best test approach for a particular set of acceptance criteria
• Ensures that any risks associated with the agreed test strategy and the system test plan are clearly documented and surfaced to key stakeholders
• Involved in the planning of and coordinating of all sprints from a test perspective
• Involved in the planning of the system and acceptance tests and assists with the coordination of the execution of these plans
• Carry out validation, integration, system and performance testing of software, for both functional and non-functional requirements on applications and SQL databases, as well as testing infrastructure builds
• Raises risks associated with the testing and involved in any preventative action when any risks become unacceptable
• Identifies opportunities for test automation, works in conjunction with Test Analysts to bring test automation into the process
• Defect management using JIRA / Zephyr / Confluence
• Pair with developers and championing the use of collaborative ways of working
• Involved in the investigation and resolution of live issues in conjunction with our support teams
• Look to contribute to Agile ceremonies, including Spring planning, Retrospectives and Stand ups

Skills

Essential

• Experience of Agile Testing Methodologies with the ability to deliver testing solutions within Sprints
• Ability to contribute to 3 Amigo Sessions
• Able to estimate User Stories and provide rationale behind the estimate
• 1 year’s working knowledge of SQL Server including testing data flows through systems, transformation, data reconciliation and data interrogation across the whole stack.
• Experienced in the testing BI and Data Warehouse development
• Good communication and collaboration skills
• Ability to work well on own or as part of an Agile team
• A proactive self-starter, willing to drive issues to resolution with appropriate persistence and persuasiveness.

• ISTQB qualified, or prepared to gain qualification

Desirable

• Knowledge and experience of Visual Studio, JIRA / Zephyr, Confluence, BitBucket, TeamCity
• An Understanding of object models and workflow, configuration management tools, and .NET development environments would be a plus.
• A desire through training and/or experience to be an integral part of the push towards greater levels of automation within the team.
• UI testing experience
• Knowledge, and experience of testing ETL, SSRS, SSIS, Cubes and stored procedures
• API testing using tools such as SoapUI / PostMan

Vaultex UK Ltd is an equal opportunities employer and welcomes applications from the community. Please note that due to the secure nature of our business all successful candidates will need to provide a five year traceable work history (satisfactory employment references or evidence to explain employment gaps), and complete a criminal record and credit background check.

The Company

The UK’s leading cash processing company - Vaultex UK LTD are a joint venture between Barclays Bank and HSBC. When it comes to cash processing we are thought-leaders; developing ideas that the rest of the industry follows and adapting our service to meet the needs of our customers. Simply put, our role is to ensure that cash is widely available for use and that people continue to have confidence in cash as a payment method.

Typically, Vaultex handle around £160 billion worth of bank notes and coins a year - which, if laid end-to-end, would stretch to the moon and back. An accredited Living Wage Foundation employer with IIP (Investors in People) Champion Status, our external recognition as leaders in people management ensures successful applicants will enjoy career development opportunities, structured training and an excellent benefits package and a generous company pension.

The Role

The Junior Test Analyst will be looking to drive their career forward in collaboration with the practices and processes within the Vaultex Test Team.

The Junior Test Analyst will be required to work within the Commercial Technology Test Team and will be required to work within Agile teams, driving best test practice in line with departmental standards. The Junior Test Analyst will strive to champion quality across the department and will play a part in shaping our processes and delivering our Agile transformation, whilst all the time working towards enhancing and progressing their career.

• Work with an Agile test environment as part of a collaborative team to ensure Sprint goals are achieved
• Get involved in the production of test artefacts for functional, non-functional, integration and performance testing of applications, databases and infrastructure builds
• Assist with the provision of time and effort estimates for testing activities during a sprint
• Contribute and take part in 3 Amigo sessions to ensure backlog grooming is completed effectively
• Looks to utilise testing knowledge, where appropriate, to help assess, advise and implement the best test approach for a particular set of acceptance criteria
• Ensures that any risks associated with the agreed test strategy and the system test plan are clearly documented and surfaced to key stakeholders
• Involved in the planning of and coordinating of all sprints from a test perspective
• Involved in the planning of the system and acceptance tests and assists with the coordination of the execution of these plans
• Carry out validation, integration, system and performance testing of software, for both functional and non-functional requirements on applications and SQL databases, as well as testing infrastructure builds
• Raises risks associated with the testing and involved in any preventative action when any risks become unacceptable
• Identifies opportunities for test automation, works in conjunction with Test Analysts to bring test automation into the process
• Defect management using JIRA / Zephyr / Confluence
• Pair with developers and championing the use of collaborative ways of working
• Involved in the investigation and resolution of live issues in conjunction with our support teams
• Look to contribute to Agile ceremonies, including Spring planning, Retrospectives and Stand ups

Skills

Essential

• Experience of Agile Testing Methodologies with the ability to deliver testing solutions within Sprints
• Ability to contribute to 3 Amigo Sessions
• Able to estimate User Stories and provide rationale behind the estimate
• 1 year’s working knowledge of SQL Server including testing data flows through systems, transformation, data reconciliation and data interrogation across the whole stack.
• Experienced in the testing BI and Data Warehouse development
• Good communication and collaboration skills
• Ability to work well on own or as part of an Agile team
• A proactive self-starter, willing to drive issues to resolution with appropriate persistence and persuasiveness.

• ISTQB qualified, or prepared to gain qualification

Desirable

• Knowledge and experience of Visual Studio, JIRA / Zephyr, Confluence, BitBucket, TeamCity
• An Understanding of object models and workflow, configuration management tools, and .NET development environments would be a plus.
• A desire through training and/or experience to be an integral part of the push towards greater levels of automation within the team.
• UI testing experience
• Knowledge, and experience of testing ETL, SSRS, SSIS, Cubes and stored procedures
• API testing using tools such as SoapUI / PostMan

Vaultex UK Ltd is an equal opportunities employer and welcomes applications from the community. Please note that due to the secure nature of our business all successful candidates will need to provide a five year traceable work history (satisfactory employment references or evidence to explain employment gaps), and complete a criminal record and credit background check.

Graduate Developer 

Chester

£25,000

ShortList Recruitment have an exciting opportunity for a keen Graduate Developer to join a fantastic market leading business in Chester.

Ideally, as a Graduate Developer, you will be educated with a Computer Science Degree or similar.

Graduate Developer Skills – You will learn:

• PHP
  
• MySQL
  
• HTML5/CSS3
  
• JavaScript/Reactjs
  
• AWS 
  

If you are a:

• Quick learner
  
• Professional attitude
  
• Ambitious and driven
  

As a Graduate Developer you will be expected to demonstrate your ability to code in PHP, portfolio and examples of work are beneficial (GitHub etc.)

Graduate Developer 

Chester

£25,000

ShortList Recruitment have an exciting opportunity for a keen Graduate Developer to join a fantastic market leading business in Chester.

Ideally, as a Graduate Developer, you will be educated with a Computer Science Degree or similar.

Graduate Developer Skills – You will learn:

• PHP
  
• MySQL
  
• HTML5/CSS3
  
• JavaScript/Reactjs
  
• AWS 
  

If you are a:

• Quick learner
  
• Professional attitude
  
• Ambitious and driven
  

As a Graduate Developer you will be expected to demonstrate your ability to code in PHP, portfolio and examples of work are beneficial (GitHub etc.)