Technical Consultant

Up to £33,000

Gloucestershire

A leading developer are looking for a Technical Consultant to join their specialist team. As a company they provide instant access to real-time information, so they require a hard-working and motivated Technical Consultant.

As the Technical Consultant you will work with big brands and smaller organisations, from management companies to property organisations. This is a varied role and will suit someone who is looking to enhance their technical skillset and showcase their existing talent.

Responsibilities:

• Identify tasks that need to be done, making suggestions and asking questions
• Write bespoke reports for customers
• Configure workflow processes and email alerts
• Assist the support team with third line support for existing customers
• Carry out UAT for projects and resolve customer queries
• Provide support to colleagues when needed

Skills/ Experience:

• Being able to work as part of a team is essential
• Happy to organise your own workload and be self-sufficient
• Ability to think outside of the box
• A determined nature, self-motivated and committed
• SSRS experience is essential
• Ability to analyse data and manipulate it using Excel, SQL
• Experience in Customer facing roles
• Driving Licence

If you require any further information please contact Joe Lyons on

GB Tech is your specialist in IT and Technology recruitment. We hire across a vast range of roles including Data & Insight, Engineering, Helpdesk & Support, Cyber, Java, C#, Python and Development.

Based off the M5 between Cheltenham and Gloucester, we manage IT jobs in Gloucestershire and the Southwest including Bristol, Swindon, Cirencester, Oxford, Reading, Birmingham and South Wales.

Specialists in permanent recruitment, we also provide temporary, interim and fixed term solutions. We are committed to working to the highest possible standards for our candidates and clients.

Technical Consultant

Up to £33,000

Gloucestershire

A leading developer are looking for a Technical Consultant to join their specialist team. As a company they provide instant access to real-time information, so they require a hard-working and motivated Technical Consultant.

As the Technical Consultant you will work with big brands and smaller organisations, from management companies to property organisations. This is a varied role and will suit someone who is looking to enhance their technical skillset and showcase their existing talent.

Responsibilities:

• Identify tasks that need to be done, making suggestions and asking questions
• Write bespoke reports for customers
• Configure workflow processes and email alerts
• Assist the support team with third line support for existing customers
• Carry out UAT for projects and resolve customer queries
• Provide support to colleagues when needed

Skills/ Experience:

• Being able to work as part of a team is essential
• Happy to organise your own workload and be self-sufficient
• Ability to think outside of the box
• A determined nature, self-motivated and committed
• SSRS experience is essential
• Ability to analyse data and manipulate it using Excel, SQL
• Experience in Customer facing roles
• Driving Licence

If you require any further information please contact Joe Lyons on

GB Tech is your specialist in IT and Technology recruitment. We hire across a vast range of roles including Data & Insight, Engineering, Helpdesk & Support, Cyber, Java, C#, Python and Development.

Based off the M5 between Cheltenham and Gloucester, we manage IT jobs in Gloucestershire and the Southwest including Bristol, Swindon, Cirencester, Oxford, Reading, Birmingham and South Wales.

Specialists in permanent recruitment, we also provide temporary, interim and fixed term solutions. We are committed to working to the highest possible standards for our candidates and clients.

3rd Line IT Support Analyst

Tamworth

£33,000 - £37,000

Mon-Fri: 9.00 - 17.30

Our client, an established IT support company in Tamworth, is looking for a 3rd Line Support Analyst to join their office based in Tamworth. To work as part of the project function, catering for R&D of new products/services, through to the effective delivery of audits, site surveys, implementation/installations and documentation for new or existing customers infrastructures.

Duties

• 40% /60% split in terms of your time. 60% of your time will be spent focused on BAU and escalations; guiding Associate Systems Specialists, Lead Helpdesk Analyst and Senior Helpdesk Analyst team members, enhancing your own technical and consulting skills through further training and exposure to projects, completing site audits, attending presales meetings and contributing to tender documentation. 40% of your time will be focused on project designs and installations.
• Ability to design/support the deployments of O365 and Azure Services
• To provide sales support for new or existing customer design/changes, catering for (but not limited to) Physical, Virtual Server and Cloud Infrastructure, Server Software, Storage Systems and Backup Infrastructure
• To configure, troubleshoot and install Microsoft Server (Physical and Virtual)
• To configure, troubleshoot and install VMware and Hyper V solutions
• Ability to deal with third party products and vendors such as Mimecast, Sophos and Peppermint.
• To liaise with 3rd party vendors to resolve performance and reliability issues, including root cause/permanent fix
• To lead small to medium scale infrastructure project work for new or existing contracts
• To create, manage and QA Statements of Work for mid-contract customer changes
• To provide on call support out of hours
• To provide scheduled out of hours change support as part of planned maintenance
• To adhere to policies and procedures that contribute to the maintenance of Data Protection and ITIL based standards/processes (Incident, Problem, Change, Asset and Release Management)
• You will also be required to carry out any other duties which may reasonably be required

Essential requirements

• Microsoft Server (physical and virtual implementation)
• MCSA and MCSE Certified
• VMWare and Hyper V installation and configuration
• Citrix Server (Fundamentals a minimum)
• Design, installation and configuration of disk and tape backup and replication technologies (LTO, DFRS, Cloud, DPM)
• Core knowledge of common Microsoft Server products (Exchange, SQL, SharePoint, CRM) at least one a speciality.
• O365 suite of products, specifically Exchange, Office and Skype.
• Azure, IaaS and Backend as a Service (BaaS)
• Monitoring & Management technologies (SCOM, PRTG, IPAM) + Remote Access Tools (RDP, KVM, Bomgar)
• Microsoft Operation Manager
• Strong skills in security technologies & practices
• Strong working practices for operating within a Data Centre/Server Room Environment
• Excellent hands on skills with voice technologies - ISDN, VOIP, SBC (Unified Comms)
• Ability to identify poorly installed systems infrastructure and design remedial action plans
• At least 7 years within an IT Services environment (worked with customer SLAs and standards such as ISO27001)
• Customer centric background
• Background exposure to designing solutions
• Background exposure to presales and demonstrations

Benefits

• Salary dependent upon experience and qualifications
• 23 days annual leave rising to 27
• Car Allowance or Company Car
• Company issue phone (windows phone) and laptop
• Training bonus dependent upon which accreditations you achieve
• OT payments where applicable
• Standby Allowance
• Employer based pension (after qualifying period)
• Death in Service benefit (after qualifying period)
• Free refreshment provisions
• Free car parking<li style="margin: 0px 0px 10.66px; color: black; line-height: normal; font-family: 'Cal

3rd Line IT Support Analyst

Tamworth

£33,000 - £37,000

Mon-Fri: 9.00 - 17.30

Our client, an established IT support company in Tamworth, is looking for a 3rd Line Support Analyst to join their office based in Tamworth. To work as part of the project function, catering for R&D of new products/services, through to the effective delivery of audits, site surveys, implementation/installations and documentation for new or existing customers infrastructures.

Duties

• 40% /60% split in terms of your time. 60% of your time will be spent focused on BAU and escalations; guiding Associate Systems Specialists, Lead Helpdesk Analyst and Senior Helpdesk Analyst team members, enhancing your own technical and consulting skills through further training and exposure to projects, completing site audits, attending presales meetings and contributing to tender documentation. 40% of your time will be focused on project designs and installations.
• Ability to design/support the deployments of O365 and Azure Services
• To provide sales support for new or existing customer design/changes, catering for (but not limited to) Physical, Virtual Server and Cloud Infrastructure, Server Software, Storage Systems and Backup Infrastructure
• To configure, troubleshoot and install Microsoft Server (Physical and Virtual)
• To configure, troubleshoot and install VMware and Hyper V solutions
• Ability to deal with third party products and vendors such as Mimecast, Sophos and Peppermint.
• To liaise with 3rd party vendors to resolve performance and reliability issues, including root cause/permanent fix
• To lead small to medium scale infrastructure project work for new or existing contracts
• To create, manage and QA Statements of Work for mid-contract customer changes
• To provide on call support out of hours
• To provide scheduled out of hours change support as part of planned maintenance
• To adhere to policies and procedures that contribute to the maintenance of Data Protection and ITIL based standards/processes (Incident, Problem, Change, Asset and Release Management)
• You will also be required to carry out any other duties which may reasonably be required

Essential requirements

• Microsoft Server (physical and virtual implementation)
• MCSA and MCSE Certified
• VMWare and Hyper V installation and configuration
• Citrix Server (Fundamentals a minimum)
• Design, installation and configuration of disk and tape backup and replication technologies (LTO, DFRS, Cloud, DPM)
• Core knowledge of common Microsoft Server products (Exchange, SQL, SharePoint, CRM) at least one a speciality.
• O365 suite of products, specifically Exchange, Office and Skype.
• Azure, IaaS and Backend as a Service (BaaS)
• Monitoring & Management technologies (SCOM, PRTG, IPAM) + Remote Access Tools (RDP, KVM, Bomgar)
• Microsoft Operation Manager
• Strong skills in security technologies & practices
• Strong working practices for operating within a Data Centre/Server Room Environment
• Excellent hands on skills with voice technologies - ISDN, VOIP, SBC (Unified Comms)
• Ability to identify poorly installed systems infrastructure and design remedial action plans
• At least 7 years within an IT Services environment (worked with customer SLAs and standards such as ISO27001)
• Customer centric background
• Background exposure to designing solutions
• Background exposure to presales and demonstrations

Benefits

• Salary dependent upon experience and qualifications
• 23 days annual leave rising to 27
• Car Allowance or Company Car
• Company issue phone (windows phone) and laptop
• Training bonus dependent upon which accreditations you achieve
• OT payments where applicable
• Standby Allowance
• Employer based pension (after qualifying period)
• Death in Service benefit (after qualifying period)
• Free refreshment provisions
• Free car parking<li style="margin: 0px 0px 10.66px; color: black; line-height: normal; font-family: 'Cal

We’re Kingfisher. You might know us as B&Q, Screwfix, Castorama, Brico Depot or Koçtas. We’re made up of 79,000 passionate people, call 1,302 stores home and operate in 10 countries. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.

Kingfisher IT Services (KITS) supports every brand and every individual user across our global business. That’s huge. And that’s not all - KITS is simplifying the way we work by streamlining and improving our systems and technology, across every part of our business.

We’re an encouraging, open-minded and passionate bunch in KITS, always looking for the best way of doing things by pursuing innovation in the field and
continually raising standards. When you become part of our team, you’ll see the impact you have in every decision you make.

The Test Analyst is responsible for designing and executing Tests for a project / feature team within Kingfisher - identifying defects and ensuring the quality of software being released to our customers and colleagues

Responsibilities

We're looking for someone who will participate in requirement analysis (Waterfall / Story Refinement / Agile) and who will provide estimates for Test Design and Execution.

You will also contribute towards planning activities, design and execute automated and manual (as required) tests following KITS best practices and relevant test tool guidance, contribute towards all relevant Testing Types for the Project / Feature Team, understand the testing environments and follow both the Project / Feature Team CI process and the Group CI process.

Alongside this, you will resolve corrective actions raised by the Quality Assurance Team, provide demo's for Requirements / Story sign-off (where relevant), participate in reviews and retrospectives (where relevant), adhere to KITS Test Processes and contribute towards KITS continuous improvement.

Qualificaions

We're expecting you to have experience in Manual & Automated Testing, Agile & Waterfall methodologies, Test Management Tools - both manual and Automated, Automation Testing Frameworks and Continuous integration and continuous deployment.

Your technical skills will include ALM and JIRA (Xray) knowledge, experience working with offshore / 3rd party vendors, Automated testing tools - Working knowledge of Selenium, Fitnesse, Cucumber, Resful API, Automated Testing Frameworks - Webdriver IO, Protactor, Postman - desirable, exposure to programming languages such as Java/Groovy/JavaScript/C++ - preferred
ISEB/ISTQB Certification

We're looking for someone who is a team player with effective communication skills (verbal & written). Someone who is analytical & critical thinking with effective time management skills and who pays attention to detail.

This is an exciting opportunity to join our global business. In return, we provide an inspirational working environment, a competitive benefits package and opportunities to stretch and grow your career.

We’re Kingfisher. You might know us as B&Q, Screwfix, Castorama, Brico Depot or Koçtas. We’re made up of 79,000 passionate people, call 1,302 stores home and operate in 10 countries. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.

Kingfisher IT Services (KITS) supports every brand and every individual user across our global business. That’s huge. And that’s not all - KITS is simplifying the way we work by streamlining and improving our systems and technology, across every part of our business.

We’re an encouraging, open-minded and passionate bunch in KITS, always looking for the best way of doing things by pursuing innovation in the field and
continually raising standards. When you become part of our team, you’ll see the impact you have in every decision you make.

The Test Analyst is responsible for designing and executing Tests for a project / feature team within Kingfisher - identifying defects and ensuring the quality of software being released to our customers and colleagues

Responsibilities

We're looking for someone who will participate in requirement analysis (Waterfall / Story Refinement / Agile) and who will provide estimates for Test Design and Execution.

You will also contribute towards planning activities, design and execute automated and manual (as required) tests following KITS best practices and relevant test tool guidance, contribute towards all relevant Testing Types for the Project / Feature Team, understand the testing environments and follow both the Project / Feature Team CI process and the Group CI process.

Alongside this, you will resolve corrective actions raised by the Quality Assurance Team, provide demo's for Requirements / Story sign-off (where relevant), participate in reviews and retrospectives (where relevant), adhere to KITS Test Processes and contribute towards KITS continuous improvement.

Qualificaions

We're expecting you to have experience in Manual & Automated Testing, Agile & Waterfall methodologies, Test Management Tools - both manual and Automated, Automation Testing Frameworks and Continuous integration and continuous deployment.

Your technical skills will include ALM and JIRA (Xray) knowledge, experience working with offshore / 3rd party vendors, Automated testing tools - Working knowledge of Selenium, Fitnesse, Cucumber, Resful API, Automated Testing Frameworks - Webdriver IO, Protactor, Postman - desirable, exposure to programming languages such as Java/Groovy/JavaScript/C++ - preferred
ISEB/ISTQB Certification

We're looking for someone who is a team player with effective communication skills (verbal & written). Someone who is analytical & critical thinking with effective time management skills and who pays attention to detail.

This is an exciting opportunity to join our global business. In return, we provide an inspirational working environment, a competitive benefits package and opportunities to stretch and grow your career.

My client is looking for a well-rounded embedded software engineer to join their team.

The company ethos is to be creative, innovative and produce groundbreaking products that influence the industry. They are no stranger to industry awards - with many of their products being recognised for both design & innovation.

They are looking for a talented embedded software engineer to join their Research & Development Team.

You will need to be an excellent communicator, comfortable dealing with other R&D engineers as well as Production. You will be a highly motivated individual, capable of taking the lead in developing innovative solutions and inspiring colleagues.

You can easily switch between proactive and reactive and can work in an environment with various dynamics that often lead to the change in direction.

You’re results driven and can focus your time and efforts on your own work load, but can also provide guidance and support to the rest of the team when required.

For the best possible fit, we are looking for someone who communicates well and who can learn existing code quickly.

Our must haves are someone who has:

• 3+ years’ experience in software engineering
• Experience in hands-on development and troubleshooting on embedded targets.
• Solid programming experience in C / C++ (preferred)
• Proven experience in embedded systems design with preemptive, multitasking real-time operating systems
• Familiarity with software configuration management tools, defect tracking tools, and peer review
• Excellent knowledge of OS coding techniques, network protocols, interfaces and hardware subsystems
• Adequate knowledge of reading schematics and data sheets for components
• Strong documentation and writing skills

You will also be able to get going on your own accord. Along with the rest of the team, you will be a leader and someone who can be relied heavily upon for ensuring the team, collectively, reaches targets and deadlines. You have the ability to focus on your work without losing sight of what’s going on around you and the wider company objectives. If you have experience with agile project management, that would also be advantageous.

Working with our software team, you will be involved with:

• Designing, developing, coding, testing and debugging embedded software
• Reviewing code & design
• Analysing and enhancing efficiency, stability and scalability of system resources
• Integrating and validating new product designs
• Providing post-production support
• Interfacing with hardware design & development
• Assessing third party and open source software
• Software repository management

Why You Should Join My Client

Joining our team means that you will be working in dynamic environment and you are fearless of our next big challenge. Even though we work hard, we make sure our employees are happy - hard work & enthusiasm are always appreciated & rewarded. All employees get:

• A competitive salary, with regular reviews
• A company pension scheme with up to 4% contributions from BW
• Profit Sharing
• Health Insurance, which includes a subsidised gym membership
• Perkbox Subscription which includes, free monthly coffee, discounts on the high street, and much more!
• 20 days holidays + Christmas shut down + your birthday off (equal to 26 days per year + bank holidays).
• Early finishes on Fridays (our office closes at 3 pm).
• Staff events throughout the year - some near, some far

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

Demon Recruitment confirms its commitment to equality of opportunity in all areas of its work. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

Whilst we would like to personally respond to every application this often isn't possible due to the volume of applicants. Should you have not been contacted within 7 days you have not been short listed on this occasion. However, your CV may be held on file for future reference

My client is looking for a well-rounded embedded software engineer to join their team.

The company ethos is to be creative, innovative and produce groundbreaking products that influence the industry. They are no stranger to industry awards - with many of their products being recognised for both design & innovation.

They are looking for a talented embedded software engineer to join their Research & Development Team.

You will need to be an excellent communicator, comfortable dealing with other R&D engineers as well as Production. You will be a highly motivated individual, capable of taking the lead in developing innovative solutions and inspiring colleagues.

You can easily switch between proactive and reactive and can work in an environment with various dynamics that often lead to the change in direction.

You’re results driven and can focus your time and efforts on your own work load, but can also provide guidance and support to the rest of the team when required.

For the best possible fit, we are looking for someone who communicates well and who can learn existing code quickly.

Our must haves are someone who has:

• 3+ years’ experience in software engineering
• Experience in hands-on development and troubleshooting on embedded targets.
• Solid programming experience in C / C++ (preferred)
• Proven experience in embedded systems design with preemptive, multitasking real-time operating systems
• Familiarity with software configuration management tools, defect tracking tools, and peer review
• Excellent knowledge of OS coding techniques, network protocols, interfaces and hardware subsystems
• Adequate knowledge of reading schematics and data sheets for components
• Strong documentation and writing skills

You will also be able to get going on your own accord. Along with the rest of the team, you will be a leader and someone who can be relied heavily upon for ensuring the team, collectively, reaches targets and deadlines. You have the ability to focus on your work without losing sight of what’s going on around you and the wider company objectives. If you have experience with agile project management, that would also be advantageous.

Working with our software team, you will be involved with:

• Designing, developing, coding, testing and debugging embedded software
• Reviewing code & design
• Analysing and enhancing efficiency, stability and scalability of system resources
• Integrating and validating new product designs
• Providing post-production support
• Interfacing with hardware design & development
• Assessing third party and open source software
• Software repository management

Why You Should Join My Client

Joining our team means that you will be working in dynamic environment and you are fearless of our next big challenge. Even though we work hard, we make sure our employees are happy - hard work & enthusiasm are always appreciated & rewarded. All employees get:

• A competitive salary, with regular reviews
• A company pension scheme with up to 4% contributions from BW
• Profit Sharing
• Health Insurance, which includes a subsidised gym membership
• Perkbox Subscription which includes, free monthly coffee, discounts on the high street, and much more!
• 20 days holidays + Christmas shut down + your birthday off (equal to 26 days per year + bank holidays).
• Early finishes on Fridays (our office closes at 3 pm).
• Staff events throughout the year - some near, some far

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

Demon Recruitment confirms its commitment to equality of opportunity in all areas of its work. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

Whilst we would like to personally respond to every application this often isn't possible due to the volume of applicants. Should you have not been contacted within 7 days you have not been short listed on this occasion. However, your CV may be held on file for future reference