Role: Graduate Developer

Location: Edinburgh

Salary: Up to £27,000 DOE

***INTERVIEWING NOW - DO NOT MISS OUT***

My client is looking for motivated, capable and ambitious candidates who are ready for the challenge of designing, developing, testing and deploying various web applications for their award-winning clientele.

The quality of ongoing training and development my client offers is second to none, so if you want to work for an award winning software house using the latest technologies on the market - APPLY NOW!

This is the perfect opportunity for someone looking for their first role in Full Stack development!

**Relevant IT related degree required**

Skills:

• C#, .Net Core
• JavaScript, Angular 8
• SQL
• Azure

Benefits:

• Great working environment
• Ongoing training & development
• 28 days holiday + BH
• Flexible working
• Fully stocked snack cupboard
• Social events

If you're looking to get stuck into your next role with a fantastic business and would like your next role to be a position where you can progress yourself then please apply ASAP and give me a call on () or email

Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company.

Role: Graduate Developer

Location: Edinburgh

Salary: Up to £27,000 DOE

***INTERVIEWING NOW - DO NOT MISS OUT***

My client is looking for motivated, capable and ambitious candidates who are ready for the challenge of designing, developing, testing and deploying various web applications for their award-winning clientele.

The quality of ongoing training and development my client offers is second to none, so if you want to work for an award winning software house using the latest technologies on the market - APPLY NOW!

This is the perfect opportunity for someone looking for their first role in Full Stack development!

**Relevant IT related degree required**

Skills:

• C#, .Net Core
• JavaScript, Angular 8
• SQL
• Azure

Benefits:

• Great working environment
• Ongoing training & development
• 28 days holiday + BH
• Flexible working
• Fully stocked snack cupboard
• Social events

If you're looking to get stuck into your next role with a fantastic business and would like your next role to be a position where you can progress yourself then please apply ASAP and give me a call on () or email

Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company.

Are you a highly organised customer focussed professional who would thrive in a fast-paced team within a dynamic, global business?

Do you enjoy working in a role with ever changing priorities?

We have an excellent opportunity for a Customer Service Administrator to join an expanding organisation based in South Birmingham.

An opportunity to develop your career within a global service-driven company, as Customer Service Administrator, you will be providing full first line support to clients for incidents and service requests relating to their contracts. Working under pressure, to tight deadlines in a truly fast paced role, you will liaise with clients regarding their requirements, recording service incidents and ensuring that performance issues are resolved within contract SLAs.

You will have excellent attention to detail as you accurately enter live client data on to CRM systems for assessment and updating by all relevant parties throughout the duration of the incident. You will log, maintain, coordinate and process accurate incident information through the system, ensuring that client SLAs are being adhered to at all times. Managing multiple client cases at any one time, you will have the ability to constantly re-prioritise your workload whilst still ensuring accuracy of information.

Ensuring that the relevant and correct information is in place to validate client requests, it will be your role to proactively liaise with internal and external stakeholders as well as third party suppliers to ensure that all parties have the most current data to resolve incidents. You will relish the chance to use your own initiative in implementing best practice procedures to ensure efficiency.

You will be service-focussed in all you do, a natural organiser who is always calm under pressure, with a skill for multi-tasking. You will need to have a high degree of flexibility for this role, as it will see you working on a rotational shift basis between 7am and 7pm, with occasional weekend shifts.

With excellent general IT skills, particularly with Excel, and competent in the use of database and CRM systems, you will have great communication skills and the ability to build relationships with your colleagues with ease. You will have experience of a similar role where you have been responsible for taking high volumes of calls and building relationships with customers. The right attitude is crucial for this team, alongside the ability to really "hit the ground running".

In return, you will receive an excellent salary and benefits package, opportunities for further career progression, and the chance to work in a market-leading, global business in South Birmingham.

SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for is to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience.

Are you a highly organised customer focussed professional who would thrive in a fast-paced team within a dynamic, global business?

Do you enjoy working in a role with ever changing priorities?

We have an excellent opportunity for a Customer Service Administrator to join an expanding organisation based in South Birmingham.

An opportunity to develop your career within a global service-driven company, as Customer Service Administrator, you will be providing full first line support to clients for incidents and service requests relating to their contracts. Working under pressure, to tight deadlines in a truly fast paced role, you will liaise with clients regarding their requirements, recording service incidents and ensuring that performance issues are resolved within contract SLAs.

You will have excellent attention to detail as you accurately enter live client data on to CRM systems for assessment and updating by all relevant parties throughout the duration of the incident. You will log, maintain, coordinate and process accurate incident information through the system, ensuring that client SLAs are being adhered to at all times. Managing multiple client cases at any one time, you will have the ability to constantly re-prioritise your workload whilst still ensuring accuracy of information.

Ensuring that the relevant and correct information is in place to validate client requests, it will be your role to proactively liaise with internal and external stakeholders as well as third party suppliers to ensure that all parties have the most current data to resolve incidents. You will relish the chance to use your own initiative in implementing best practice procedures to ensure efficiency.

You will be service-focussed in all you do, a natural organiser who is always calm under pressure, with a skill for multi-tasking. You will need to have a high degree of flexibility for this role, as it will see you working on a rotational shift basis between 7am and 7pm, with occasional weekend shifts.

With excellent general IT skills, particularly with Excel, and competent in the use of database and CRM systems, you will have great communication skills and the ability to build relationships with your colleagues with ease. You will have experience of a similar role where you have been responsible for taking high volumes of calls and building relationships with customers. The right attitude is crucial for this team, alongside the ability to really "hit the ground running".

In return, you will receive an excellent salary and benefits package, opportunities for further career progression, and the chance to work in a market-leading, global business in South Birmingham.

SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for is to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience.

The roles main function is to provide support to all user admin functions and local Applications Support to multiple internal departments with a focused-on site team, this is a great first step in a career in IT Support to learn troubleshooting.

The successful candidate will be highly motivated and responsive to customer needs, analysts will need to work closely with the Service Desk Team Leader as well as other on-site colleagues to ensure company to ensure users receive the highest level of customer service.

Responsibilities:

• To ensure that all calls to the Helpdesk are answered within set service levels
• Identify relevant problem types and associated priorities
• Verify information back to the customer on the call details ensuring that all the relevant information is entered into the helpdesk call logging system in a clear and concise format
• Connection via remote management software may be used to aid problem resolution for users
• If necessary, escalate calls to correct departments for further investigation ensuring regular updates working towards a prompt resolution
• To proactively monitor all calls keeping the customer, and when necessary Service Desk Team Leader informed at all times through to resolution
• Other ad-hoc tasks/project work agreed from time to time
• On an on-going basis, creation and maintenance of content for the Resolve IT Knowledge base.
• Assist with production of relevant documentation and procedures relating to the Service Desk
• To play an active role within the Service Desk team, remaining flexible to support others during busy periods
• Actively strive to improve technical ability by self-study, organised in-house training

Qualifications:

• Needs to be literate, numerate and have a good telephone manner
• Must have current experience working on a Helpdesk, ideally in a corporate environment
• Must be self-motivated, tenacious as well as a team player
• Must have the ability to communicate with and work effectively with colleagues, internal departments as well as customers

• Must be able to work under pressure and have a flexible working attitude
• Must be able to contribute to individual, team and company targets and objectives
• Must be conscientious with an attention to detail

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

The roles main function is to provide support to all user admin functions and local Applications Support to multiple internal departments with a focused-on site team, this is a great first step in a career in IT Support to learn troubleshooting.

The successful candidate will be highly motivated and responsive to customer needs, analysts will need to work closely with the Service Desk Team Leader as well as other on-site colleagues to ensure company to ensure users receive the highest level of customer service.

Responsibilities:

• To ensure that all calls to the Helpdesk are answered within set service levels
• Identify relevant problem types and associated priorities
• Verify information back to the customer on the call details ensuring that all the relevant information is entered into the helpdesk call logging system in a clear and concise format
• Connection via remote management software may be used to aid problem resolution for users
• If necessary, escalate calls to correct departments for further investigation ensuring regular updates working towards a prompt resolution
• To proactively monitor all calls keeping the customer, and when necessary Service Desk Team Leader informed at all times through to resolution
• Other ad-hoc tasks/project work agreed from time to time
• On an on-going basis, creation and maintenance of content for the Resolve IT Knowledge base.
• Assist with production of relevant documentation and procedures relating to the Service Desk
• To play an active role within the Service Desk team, remaining flexible to support others during busy periods
• Actively strive to improve technical ability by self-study, organised in-house training

Qualifications:

• Needs to be literate, numerate and have a good telephone manner
• Must have current experience working on a Helpdesk, ideally in a corporate environment
• Must be self-motivated, tenacious as well as a team player
• Must have the ability to communicate with and work effectively with colleagues, internal departments as well as customers

• Must be able to work under pressure and have a flexible working attitude
• Must be able to contribute to individual, team and company targets and objectives
• Must be conscientious with an attention to detail

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

Salary: £17,000.00

Contract Type: Permanent

Job Elements: -

·Refurbish and test equipment

·Set up, build, image and test new and second hand hardware equipment for deployment either on an ad-hoc basis or as part of a large rollout.

·Hardware configuration including firmware upgrades or adding additional components.

·Occasional warehouse work if required.

·Logging customer specific details for the activities carried out.

The ideal candidate will have:

·GCSE Maths and English or equivalent

·IT training

·PC and networking technology experience

·Experience of duplicating and 'ghosting’ and creating customer specific software images

·Experience with Microsoft Windows applications

Petrie Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Salary: £17,000.00

Contract Type: Permanent

Job Elements: -

·Refurbish and test equipment

·Set up, build, image and test new and second hand hardware equipment for deployment either on an ad-hoc basis or as part of a large rollout.

·Hardware configuration including firmware upgrades or adding additional components.

·Occasional warehouse work if required.

·Logging customer specific details for the activities carried out.

The ideal candidate will have:

·GCSE Maths and English or equivalent

·IT training

·PC and networking technology experience

·Experience of duplicating and 'ghosting’ and creating customer specific software images

·Experience with Microsoft Windows applications

Petrie Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.