Role Summary:

Reporting to the BA/QA team lead, the business analyst is accountable for assisting with the implementation and delivery of the company’s product development strategy by obtaining future requirements from both internal and external clients and driving them through to delivery. The business analyst will work as a member of the product team to ensure key deliverables are met. Responsible for your individual performance targets and working with the various internal and external clients to deliver a product roadmap, you will have a direct impact on the company’s revenue through evolving requirements.

Key performance targets will be:

- Support the PMO in all aspects of business/project analysis and implementation against the online/mobile roadmap for the company;

- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis tasks and workflow analysis;

- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs;

- Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed: (Business Requirements Document: Functional/Non Functional Requirements, Use Cases, GUI, Screen and Interface Designs, UML Diagrams);

- Utilize one’s experience in using enterprise-wide requirements definition and management systems and methodologies required;

- Successfully engage in multiple initiatives simultaneously;

- Drive and challenge business units on their assumptions of how they will successfully execute their plans;

- Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements;

- Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs;

- Be the liaison between the business units (Internal and External clients), technology teams and support teams. Manage the User Acceptance Testing work package of the project by mapping out User Acceptance Testing plans and scripts, to allow the business users to execute appropriate levels of testing in the correct areas to confidently sign off any changes as fit for purpose.

Create requirements specifications, solution specifications and related documentation including:

UML modelling and use cases;

Business case creation;

Conduct current state and impact assessments;

Work with Product managers, IT and other internal stakeholders in selecting appropriate Product.

Demonstrate a solid understanding of the company’s online payment solutions, technologies and services.

Essential Skills, Experience and Attributes;

2 - 5 years of relevant roles as a business analyst, preferably within the electronic payment processing industry;

Proven experience working with ISO 8583 and APACS 70 standards;

UML modelling and use cases experience;

Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements;

Must have strong third party and stakeholder management skills;

Must have solid interpersonal skills/communication (written and verbal) skills to C Level;

Knowledgeable about various sales channels, methodologies, and pricing practices specific to the payment processing space and can demonstrate diversity;

Experience of working under pressure and to tight deadlines;

Agile and Waterfall/PRINCE2 working methodology preferred.

Relationships (key contacts inside and outside of the organization):

Internal: Programme Office, Product team, Account Managers, IT Team, Service Desk Team, Finance Team;

External: Merchants/Merchant principles, merchant’s technical contacts, acquirers and ISO’s.

Role Summary:

Reporting to the BA/QA team lead, the business analyst is accountable for assisting with the implementation and delivery of the company’s product development strategy by obtaining future requirements from both internal and external clients and driving them through to delivery. The business analyst will work as a member of the product team to ensure key deliverables are met. Responsible for your individual performance targets and working with the various internal and external clients to deliver a product roadmap, you will have a direct impact on the company’s revenue through evolving requirements.

Key performance targets will be:

- Support the PMO in all aspects of business/project analysis and implementation against the online/mobile roadmap for the company;

- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis tasks and workflow analysis;

- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs;

- Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed: (Business Requirements Document: Functional/Non Functional Requirements, Use Cases, GUI, Screen and Interface Designs, UML Diagrams);

- Utilize one’s experience in using enterprise-wide requirements definition and management systems and methodologies required;

- Successfully engage in multiple initiatives simultaneously;

- Drive and challenge business units on their assumptions of how they will successfully execute their plans;

- Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements;

- Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs;

- Be the liaison between the business units (Internal and External clients), technology teams and support teams. Manage the User Acceptance Testing work package of the project by mapping out User Acceptance Testing plans and scripts, to allow the business users to execute appropriate levels of testing in the correct areas to confidently sign off any changes as fit for purpose.

Create requirements specifications, solution specifications and related documentation including:

UML modelling and use cases;

Business case creation;

Conduct current state and impact assessments;

Work with Product managers, IT and other internal stakeholders in selecting appropriate Product.

Demonstrate a solid understanding of the company’s online payment solutions, technologies and services.

Essential Skills, Experience and Attributes;

2 - 5 years of relevant roles as a business analyst, preferably within the electronic payment processing industry;

Proven experience working with ISO 8583 and APACS 70 standards;

UML modelling and use cases experience;

Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements;

Must have strong third party and stakeholder management skills;

Must have solid interpersonal skills/communication (written and verbal) skills to C Level;

Knowledgeable about various sales channels, methodologies, and pricing practices specific to the payment processing space and can demonstrate diversity;

Experience of working under pressure and to tight deadlines;

Agile and Waterfall/PRINCE2 working methodology preferred.

Relationships (key contacts inside and outside of the organization):

Internal: Programme Office, Product team, Account Managers, IT Team, Service Desk Team, Finance Team;

External: Merchants/Merchant principles, merchant’s technical contacts, acquirers and ISO’s.

Senior Java Developer role based in Ipswich for a SAAS business using a modern tech stack. £50,000 - £55,000

Your new company
This Cloud based SAAS business are looking to expand their current operations as they look to move towards real-time software development practices. It's a truly unique opportunity working for a technology first organisation that are transforming the landscape of their industry. Based in Ipswich town centre they have a great office location and a very modern working environment.

Your new role
This wide scoping role will encompass working on the companies core enterprise level application, made up of a range of legacy and very modern development code.

the team is constantly sharing knowledge and get real-time feedback on solutions as they run tests in house. Its a great team to be a part of with paired-programming practices in place and a real collaborative approach amongst the development team and wider organisation.

You will be involved in the entire lifecycle of projects working on front-end and back-end development as well as with the Azure cloud platform. The company have secured multiple large-scale contracts and partnerships with new and existing customers so it's an excellent time to be joining.

What you'll need to succeed
Your previous experience of working with Java design and development, including Java 8, SQL and knowledge of Java design patterns for enterprise systems, will put you in an excellent position to succeed in this role. knowledge of Apache Kafka, storm would also be of benefit as would modern frontend practices using Angular.

What you'll get in return
a Competitive salary of circa £55,000+ and good company benefits including a generous holiday entitlement. The company also offers great flexibility across the board and there is no micromanagement here, with a clear open door policy from the experienced management team. They are a very supportive employer and will fund relevant training and offer several progression opportunities internally.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Java Developer role based in Ipswich for a SAAS business using a modern tech stack. £50,000 - £55,000

Your new company
This Cloud based SAAS business are looking to expand their current operations as they look to move towards real-time software development practices. It's a truly unique opportunity working for a technology first organisation that are transforming the landscape of their industry. Based in Ipswich town centre they have a great office location and a very modern working environment.

Your new role
This wide scoping role will encompass working on the companies core enterprise level application, made up of a range of legacy and very modern development code.

the team is constantly sharing knowledge and get real-time feedback on solutions as they run tests in house. Its a great team to be a part of with paired-programming practices in place and a real collaborative approach amongst the development team and wider organisation.

You will be involved in the entire lifecycle of projects working on front-end and back-end development as well as with the Azure cloud platform. The company have secured multiple large-scale contracts and partnerships with new and existing customers so it's an excellent time to be joining.

What you'll need to succeed
Your previous experience of working with Java design and development, including Java 8, SQL and knowledge of Java design patterns for enterprise systems, will put you in an excellent position to succeed in this role. knowledge of Apache Kafka, storm would also be of benefit as would modern frontend practices using Angular.

What you'll get in return
a Competitive salary of circa £55,000+ and good company benefits including a generous holiday entitlement. The company also offers great flexibility across the board and there is no micromanagement here, with a clear open door policy from the experienced management team. They are a very supportive employer and will fund relevant training and offer several progression opportunities internally.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

EUC IT Specialist 3rd Line

Leeds - Kirkstall Forge

Permanent

Up to £50k + Company Benefits

Full time - 37.5 hours/week

We're a leading health insurer and healthcare provider, with care homes, health centres, dental practices and a hospital. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

We believe in quality, affordable and accessible healthcare for all. If you share our purpose of helping people live longer, healthier, happier lives, then look no further, Bupa could be the perfect match.

Join a team that's passionate about leading the healthcare market with products and services designed to help people lead better lives.

At Bupa you'll work on high-impact, innovative projects in an organisation that makes a real difference. You'll have to be ambitious and eager to play an integral role in our overall digital strategy.

What you'll be doing

• Proactive and/or reactive support of infrastructure components in line with agreed service level agreements.
• To provide input to the Technical Services Manager in the overall development of technical plans.
• Act as a technical consultant where appropriate, providing advice and guidance relating to their area of technical speciality.
• Ensure that quality solutions are developed, tested, and delivered in line with current IS policies, standards and procedures, within timescales and to budget.
• Monitor the performance of the infrastructure and carry out tuning exercises as appropriate to ensure optimal performance.
• Identify single points of failure and weaknesses within the infrastructure and identify options for resolution.
• To provide input to the formation of the annual technology refresh programme.
• Conduct problem analysis and liaise with external suppliers to ensure appropriate fixes are applied to all identified problems.
• Ensure support documentation exists and is up to date for all infrastructure components.
• Constantly look for opportunities to improve the level of support offered for the same cost, including evaluation of third party software and tools to automate repetitive tasks.
• Understand your role in a disaster recovery scenario in accordance with the department's business continuity plans.
• Undertake demonstrations and presentations and prepare reports as required.

What we're looking for

• Able to demonstrate a high level of expertise and knowledge in their specific field or discipline.
• Able to demonstrate considerable practical hands-on experience in a specific technical role, with exposure to a range of the key Technical skills required within a specific team within the End User Computing department.
• Excellent at problem solving - design as well as trouble shooting.
• Able to isolate and resolve performance problems in complex systems.
• Able to recommend ways to support a departmental policy of Continuous Improvement looking to avoid and reduce incidents and problems.
• Experience of working in an organisation using ITIL Service Management framework. ITIL qualification would be advantage.

Essential knowledge:

• Application deployment and management technologies - App-V, SCCM, MSI, Citrix XenApp / XenDesktop
• Vulnerability management technologies - SCCM, WSUS, Shavlik, GPO

Desirable knowledge:

• Scripting & General Windows Server administration tools
• Microsoft Active Directory and associated technologies (GPO, DNS, WINS, DHCP etc)
• Windows operating systems (Windows 10, Server 2016)
• Citrix XenApp / XenDesktop 7+, Workspace Environment Manager, FSLogix, Studio, ControlUp
• Microsoft Azure/O365 technologies
• NetApp storage solutions
• Beyond Trust
• McAfee

We're driven by one purpose, helping people live longer, healthier, happier lives and that that means our people too. As a Bupa employee you'll be entitled to some fantastic benefits which include 25 days holiday increasing to 30 days as your length of service increases, the option to buy and sell holiday, an enhanced pension plan, life assurance and income protection. You'll join our annual bonus scheme, amount variable dependent upon your role and performance. Looking after your health is important to us and you can benefit from our health trust scheme where all our people have the option of taking our market-leading medical insurance cover, which includes mental health support and treatment, at a greatly reduced price as well as a free health assessment every 2 year. Your health and wellbeing matter to us and we provide lots of family friendly policies too. You can keep fit at our free onsite gyms (local gym discounts where no onsite gym). We will support you to get to work, offering a season ticket loan to spread the cost of an annual train/bus ticket as well as our cycle to work scheme.

Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in.

Bupa is committed to making sure that every applicant is assessed solely on the basis of personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

EUC IT Specialist 3rd Line

Leeds - Kirkstall Forge

Permanent

Up to £50k + Company Benefits

Full time - 37.5 hours/week

We're a leading health insurer and healthcare provider, with care homes, health centres, dental practices and a hospital. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

We believe in quality, affordable and accessible healthcare for all. If you share our purpose of helping people live longer, healthier, happier lives, then look no further, Bupa could be the perfect match.

Join a team that's passionate about leading the healthcare market with products and services designed to help people lead better lives.

At Bupa you'll work on high-impact, innovative projects in an organisation that makes a real difference. You'll have to be ambitious and eager to play an integral role in our overall digital strategy.

What you'll be doing

• Proactive and/or reactive support of infrastructure components in line with agreed service level agreements.
• To provide input to the Technical Services Manager in the overall development of technical plans.
• Act as a technical consultant where appropriate, providing advice and guidance relating to their area of technical speciality.
• Ensure that quality solutions are developed, tested, and delivered in line with current IS policies, standards and procedures, within timescales and to budget.
• Monitor the performance of the infrastructure and carry out tuning exercises as appropriate to ensure optimal performance.
• Identify single points of failure and weaknesses within the infrastructure and identify options for resolution.
• To provide input to the formation of the annual technology refresh programme.
• Conduct problem analysis and liaise with external suppliers to ensure appropriate fixes are applied to all identified problems.
• Ensure support documentation exists and is up to date for all infrastructure components.
• Constantly look for opportunities to improve the level of support offered for the same cost, including evaluation of third party software and tools to automate repetitive tasks.
• Understand your role in a disaster recovery scenario in accordance with the department's business continuity plans.
• Undertake demonstrations and presentations and prepare reports as required.

What we're looking for

• Able to demonstrate a high level of expertise and knowledge in their specific field or discipline.
• Able to demonstrate considerable practical hands-on experience in a specific technical role, with exposure to a range of the key Technical skills required within a specific team within the End User Computing department.
• Excellent at problem solving - design as well as trouble shooting.
• Able to isolate and resolve performance problems in complex systems.
• Able to recommend ways to support a departmental policy of Continuous Improvement looking to avoid and reduce incidents and problems.
• Experience of working in an organisation using ITIL Service Management framework. ITIL qualification would be advantage.

Essential knowledge:

• Application deployment and management technologies - App-V, SCCM, MSI, Citrix XenApp / XenDesktop
• Vulnerability management technologies - SCCM, WSUS, Shavlik, GPO

Desirable knowledge:

• Scripting & General Windows Server administration tools
• Microsoft Active Directory and associated technologies (GPO, DNS, WINS, DHCP etc)
• Windows operating systems (Windows 10, Server 2016)
• Citrix XenApp / XenDesktop 7+, Workspace Environment Manager, FSLogix, Studio, ControlUp
• Microsoft Azure/O365 technologies
• NetApp storage solutions
• Beyond Trust
• McAfee

We're driven by one purpose, helping people live longer, healthier, happier lives and that that means our people too. As a Bupa employee you'll be entitled to some fantastic benefits which include 25 days holiday increasing to 30 days as your length of service increases, the option to buy and sell holiday, an enhanced pension plan, life assurance and income protection. You'll join our annual bonus scheme, amount variable dependent upon your role and performance. Looking after your health is important to us and you can benefit from our health trust scheme where all our people have the option of taking our market-leading medical insurance cover, which includes mental health support and treatment, at a greatly reduced price as well as a free health assessment every 2 year. Your health and wellbeing matter to us and we provide lots of family friendly policies too. You can keep fit at our free onsite gyms (local gym discounts where no onsite gym). We will support you to get to work, offering a season ticket loan to spread the cost of an annual train/bus ticket as well as our cycle to work scheme.

Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in.

Bupa is committed to making sure that every applicant is assessed solely on the basis of personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Project Analyst

£40,000 - £50,000

Chadderton

Are you looking to work for a market leading company? We are looking for an ambitious project analyst to join a well established property company. You will be accountable for project management and delivery of key business projects. Working alongside the Head of Programmes you will help to identify and document the business system needs for use by the development teams. In return you'll be offered a highly competitive salary and the chance to progress within a fantastic company. Ideally you'll also be a French speaker. 

Key Accountabilities

Utilise the project management methodology that is appropriate for the scale/nature of the project to manage projects through their lifecycle ensuring that:

• All projects have documented Business Cases, signed off by Senior Management
• All projects have a Project Initiation Document
• All projects have agreed budgets which are tracked and reported on through the project lifecycle
• Change Control processes are applied and enforced to ensure scope and budgets are controlled
• All projects follow an agreed communication process with the Project Team, Project Board and Senior management
• All projects/Stages have a finite and defined lifecycle. Project plans are created, maintained and reported from.
• All projects have quality controls agreed to ensure that their products meet agreed Customer Quality Expectations
• Resources allocated to projects are utilised effectively ensuring maximum chances of projects success
• Project health \ status is monitored to allow, if necessary, projects to be cancelled by the Project Executive e.g. if they no longer have a viable business case.
• Risks are managed including the development of contingency plans

Work closely with the project’s suppliers to:

• Ensure that solutions are developed to meet the needs of the project and are not exceeding the project scope
• Ensure that you have a detailed understanding of the project’s requirements and solution
• Provide suggestions and guidance, based on your experience, to maximise the chances of project success
• Escalate any performance issues to relevant stakeholders and line management.

Analysis of Business Requirements

• Liaise as necessary with business users regarding their future business requirements and system needs, analyse and document their requirements.
• Producing detailed functional specifications suitable for the approval by the business sponsor and of sufficient detail to allow a Developer to develop the solution with no ambiguity.
• Liaise and assist the Business Process Manager with project planning, resource levels, and timing of the system requirements.
• Throughout the specification, development and testing phase ensure there are adequate controls in place to record changes in the business or systems requirements, and ensure these are communicated to the development team in a timely manner.

Qualifications and Experience

Essential

• Significant experience in successful project delivery and business analysis.
• Demonstrate a customer focused approach to delivering projects
• Able to communicate technical subjects to non-technical audiences
• Self-motivated and able to adapt to different circumstances
• Personable, approachable and helpful
• Good communication skills (verbal and written)

Desirable

• French for business/French speaker
• Experience working in an agile environment i.e. SCRUM

Benefits

• Highly competitive salary
• 25 days holiday (plus bank holidays)
• Pension scheme and health care plan
• And more!!

If interested please click apply now!!

Project Analyst

£40,000 - £50,000

Chadderton

Are you looking to work for a market leading company? We are looking for an ambitious project analyst to join a well established property company. You will be accountable for project management and delivery of key business projects. Working alongside the Head of Programmes you will help to identify and document the business system needs for use by the development teams. In return you'll be offered a highly competitive salary and the chance to progress within a fantastic company. Ideally you'll also be a French speaker. 

Key Accountabilities

Utilise the project management methodology that is appropriate for the scale/nature of the project to manage projects through their lifecycle ensuring that:

• All projects have documented Business Cases, signed off by Senior Management
• All projects have a Project Initiation Document
• All projects have agreed budgets which are tracked and reported on through the project lifecycle
• Change Control processes are applied and enforced to ensure scope and budgets are controlled
• All projects follow an agreed communication process with the Project Team, Project Board and Senior management
• All projects/Stages have a finite and defined lifecycle. Project plans are created, maintained and reported from.
• All projects have quality controls agreed to ensure that their products meet agreed Customer Quality Expectations
• Resources allocated to projects are utilised effectively ensuring maximum chances of projects success
• Project health \ status is monitored to allow, if necessary, projects to be cancelled by the Project Executive e.g. if they no longer have a viable business case.
• Risks are managed including the development of contingency plans

Work closely with the project’s suppliers to:

• Ensure that solutions are developed to meet the needs of the project and are not exceeding the project scope
• Ensure that you have a detailed understanding of the project’s requirements and solution
• Provide suggestions and guidance, based on your experience, to maximise the chances of project success
• Escalate any performance issues to relevant stakeholders and line management.

Analysis of Business Requirements

• Liaise as necessary with business users regarding their future business requirements and system needs, analyse and document their requirements.
• Producing detailed functional specifications suitable for the approval by the business sponsor and of sufficient detail to allow a Developer to develop the solution with no ambiguity.
• Liaise and assist the Business Process Manager with project planning, resource levels, and timing of the system requirements.
• Throughout the specification, development and testing phase ensure there are adequate controls in place to record changes in the business or systems requirements, and ensure these are communicated to the development team in a timely manner.

Qualifications and Experience

Essential

• Significant experience in successful project delivery and business analysis.
• Demonstrate a customer focused approach to delivering projects
• Able to communicate technical subjects to non-technical audiences
• Self-motivated and able to adapt to different circumstances
• Personable, approachable and helpful
• Good communication skills (verbal and written)

Desirable

• French for business/French speaker
• Experience working in an agile environment i.e. SCRUM

Benefits

• Highly competitive salary
• 25 days holiday (plus bank holidays)
• Pension scheme and health care plan
• And more!!

If interested please click apply now!!