Overview
* We are seeking a technically adept, Pre-Sales Director to work with Sales and lead the existing pre-sales capability to develop and execute our technical solutions we deliver to our customers.
* The successful candidate will lead, mentor and work with other members of the pre-sales team to address the technical needs of potential customers and close new business from sales leads. In this role, you will serve as a counsellor and advisor to customers and a technical coach to our team, providing advice and guidance throughout the sales cycle.
The Role
* Define and implement winning solution strategy for prospects and clients.
* Create profitable and deliverable solutions
* Understand market / industry realities, opportunities and threats while building an awareness of the domain and service lines within the industry
* Supporting sales to qualify business opportunities and assess business requirements, translating business requirements into optimal solutions
* Evaluation of different Request for Proposals (RFP), formulation of responses and drafting competitive bids which include specification of scope, methodology, cost and sizing estimates, terms and conditions etc.
* Mapping customer requirements and coordinating in implementing processes in line with the pre-set guidelines
* Coordination with all stakeholders (sales, operations, pricing, transition, technology, HR, facilities et al) to ensure timely and high quality proposal submission
* Creation and maintenance of an effective knowledge management system to support all the phases of the opportunity lifecycle
* Accountable for assuring the quality of deliverables, continuous improvements, knowledge capture, automation and standardization
* Responsible for team development and career progression
* Understand and translate clients' business challenges and concerns into a solution oriented discussion. Presenting to all partners and customer levels, from CTOs/CIOs, to engineering managers and programmers.
* Communicate internally at all levels to pursue initiatives relevant to your area which require input or help from other departments.
The Candidate
* The ideal candidate will be technically sophisticated and have the patience and passion to guide the team, customers and stakeholders through all the capabilities of our solutions.
* You must be able to effectively communicate internally across departments and deliver cross-functional solutions for the needs of your team.
* You must be able to plan, direct, and execute education and continuing enablement of your pre-sales team.
* You need to be extremely comfortable talking to our customers in both friendly and high tension situations and provide guidance to your team to do the same.
* You will find a collaborative work environment rewarding, yet are equally content and able to work independently. As an influential and effective pre-sales leader, you are eager to share your knowledge and best practices to develop and sustain an open line of communication with your team.