JOB TITLE: Service Desk Manager

SALARY: Circa £30k per a year

LOCATION: Reading

INDUSTRY: Facilities

HOURS: Monday-Friday, 40hours per a week

BENEFITS: Free Parking, 25 days holiday

CULTURE: A friendly and sociable and well-established team.

What will you be doing day to day in your new role?

• Answering the telephone and responding to enquiries accordingly
• Liaising and maintaining a good relationship with Client Contacts
• Recruiting for new team members when required
• Training, Managing and developing the Help Desk Team through coaching, mentoring and use of structured development plans, continually reviewing the team to ensure a high level of service is delivered
• Ensure all associated KPI's and SLA's are implemented, met, monitored and reviewed
• To improve the performance of the team by maintaining communication with staff and providing the appropriate support and guidance
• Sending out risk assessments and method statements to client representatives

We'd love to speak to candidates who have:

• Experience in Facilities Management
• Fantastic Customer Service Skills
• Working in a high-pressure environment
• Strong Microsoft Office Skills Including Word, Outlook and Excel
• Highly organised and professional with a methodical approach
• Charismatic, energetic and committed to making a difference

Next Steps…

Click "apply" today with your CV and cover letter. If you are suitable Danielle will be in touch in the next 2 working days!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://(url removed)/candidate-privacy

JOB TITLE: Service Desk Manager

SALARY: Circa £30k per a year

LOCATION: Reading

INDUSTRY: Facilities

HOURS: Monday-Friday, 40hours per a week

BENEFITS: Free Parking, 25 days holiday

CULTURE: A friendly and sociable and well-established team.

What will you be doing day to day in your new role?

• Answering the telephone and responding to enquiries accordingly
• Liaising and maintaining a good relationship with Client Contacts
• Recruiting for new team members when required
• Training, Managing and developing the Help Desk Team through coaching, mentoring and use of structured development plans, continually reviewing the team to ensure a high level of service is delivered
• Ensure all associated KPI's and SLA's are implemented, met, monitored and reviewed
• To improve the performance of the team by maintaining communication with staff and providing the appropriate support and guidance
• Sending out risk assessments and method statements to client representatives

We'd love to speak to candidates who have:

• Experience in Facilities Management
• Fantastic Customer Service Skills
• Working in a high-pressure environment
• Strong Microsoft Office Skills Including Word, Outlook and Excel
• Highly organised and professional with a methodical approach
• Charismatic, energetic and committed to making a difference

Next Steps…

Click "apply" today with your CV and cover letter. If you are suitable Danielle will be in touch in the next 2 working days!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://(url removed)/candidate-privacy

IT Business Systems Analyst - Permanent - Lancashire - Competitive Salary + Benefits

Here at Harvey Nash, we are proud to be resourcing an IT Business Systems Analyst role for an incredibly well known organisation based in Lancashire. The successful individual will be responsible for reviewing our clients use of technology, as well as advising key business stakeholders on efficiency and productivity improvement measures that will bring about the delivery of optimal system solutions.

Day to day responsibilities will include turning business problems into solution options, producing detailed process specifications and the planning and implementation of system improvement measures.

Key Requirements:

• Prior experience analysing business processes within a business environment.

• Professional qualification.

• Good data and analysis interpretation skills.

• Excellent time management skills.

• Ability to communicate to stakeholders of all levels.

Please apply now or contact me directly for a confidential conversation:

Email: (url removed)

LinkedIn: https://(url removed)/feed/

Mobile: (phone number removed)

IT Business Systems Analyst - Permanent - Lancashire - Competitive Salary + Benefits

IT Business Systems Analyst - Permanent - Lancashire - Competitive Salary + Benefits

Here at Harvey Nash, we are proud to be resourcing an IT Business Systems Analyst role for an incredibly well known organisation based in Lancashire. The successful individual will be responsible for reviewing our clients use of technology, as well as advising key business stakeholders on efficiency and productivity improvement measures that will bring about the delivery of optimal system solutions.

Day to day responsibilities will include turning business problems into solution options, producing detailed process specifications and the planning and implementation of system improvement measures.

Key Requirements:

• Prior experience analysing business processes within a business environment.

• Professional qualification.

• Good data and analysis interpretation skills.

• Excellent time management skills.

• Ability to communicate to stakeholders of all levels.

Please apply now or contact me directly for a confidential conversation:

Email: (url removed)

LinkedIn: https://(url removed)/feed/

Mobile: (phone number removed)

IT Business Systems Analyst - Permanent - Lancashire - Competitive Salary + Benefits

As a Data Engineer you will enable data-driven decisons through cleaning, prepping and transforming data to create valuable insights. You will be passionate about data processing systems with an emphasis on security, compliance and scaleability so that pre-existing machine learning models can be leverage and deployed. This is a great opportunity to work on the latest tech along side passionate Machine Learning engineers and data scientist. You will also play a major role in shooing between different storage solutions and between different data processing products such Cloud SQL, BigTable, and Datastore.
 
Experience needed:

• Professional work experience as a data engineer on any Cloud Platform
• Experience Designing batch ETL pipelines and / or building streaming data pipelines
• Building and operationalizing data processing systems (DB, warehouses, lakes)
• Migrating existing MySQL workloads to Google Cloud Platform
• Experience in big data warehouse and visualisation tools to carry out interactive data analysis
• Data modeling
• Programming skills in Golang and/or Python
• Operationalization of machine learning models

Nice to have experience:

• Experience in big data processing (e.g. Spark, Hadoop)
• Pipeline graphs visualisation
• serverless data processing.

 
This is an exciting opportunity for junior Data Engineer to step up and work with the latest tech in an environment that promotes autonomy and logical thinking. 

For more information please apply below:

As a Data Engineer you will enable data-driven decisons through cleaning, prepping and transforming data to create valuable insights. You will be passionate about data processing systems with an emphasis on security, compliance and scaleability so that pre-existing machine learning models can be leverage and deployed. This is a great opportunity to work on the latest tech along side passionate Machine Learning engineers and data scientist. You will also play a major role in shooing between different storage solutions and between different data processing products such Cloud SQL, BigTable, and Datastore.
 
Experience needed:

• Professional work experience as a data engineer on any Cloud Platform
• Experience Designing batch ETL pipelines and / or building streaming data pipelines
• Building and operationalizing data processing systems (DB, warehouses, lakes)
• Migrating existing MySQL workloads to Google Cloud Platform
• Experience in big data warehouse and visualisation tools to carry out interactive data analysis
• Data modeling
• Programming skills in Golang and/or Python
• Operationalization of machine learning models

Nice to have experience:

• Experience in big data processing (e.g. Spark, Hadoop)
• Pipeline graphs visualisation
• serverless data processing.

 
This is an exciting opportunity for junior Data Engineer to step up and work with the latest tech in an environment that promotes autonomy and logical thinking. 

For more information please apply below:

A world-leading London University is in urgent need of a Software Developer on an initial 3-month contract- this will be based in the beautiful London campus working within the Data and Technology Services. 

Role: Software Developer 
Duration: 3 Months 
Location: Temple, London 
Rate: Circa £160 per day PAYE - options for Umbrella or Self Employed 
IR35: this assignment falls outside of IR35

Job Essence: 

They are looking to recruit a software developer to redevelop an existing small Oracle Forms 6i application for us, using modern technologies. 

Requirements for the Roles: 

• Full software delivery lifecycle experience with the ability to make design and implementation decisions, write and perform unit tests and compose documentation.
• Frontend experience in Angular and backend experience in a Java framework such as Spring and familiarity with Oracle database as a persistent data store.
• Critical thinker and problem-solving skills.
• Team player.
• Good time-management skills.
• Great interpersonal and communication skills.

Please note that we have a tight deadline of Friday 12 pm for CVs - Do submit them for consideration! 

A world-leading London University is in urgent need of a Software Developer on an initial 3-month contract- this will be based in the beautiful London campus working within the Data and Technology Services. 

Role: Software Developer 
Duration: 3 Months 
Location: Temple, London 
Rate: Circa £160 per day PAYE - options for Umbrella or Self Employed 
IR35: this assignment falls outside of IR35

Job Essence: 

They are looking to recruit a software developer to redevelop an existing small Oracle Forms 6i application for us, using modern technologies. 

Requirements for the Roles: 

• Full software delivery lifecycle experience with the ability to make design and implementation decisions, write and perform unit tests and compose documentation.
• Frontend experience in Angular and backend experience in a Java framework such as Spring and familiarity with Oracle database as a persistent data store.
• Critical thinker and problem-solving skills.
• Team player.
• Good time-management skills.
• Great interpersonal and communication skills.

Please note that we have a tight deadline of Friday 12 pm for CVs - Do submit them for consideration!