Hampshire County Council are looking for a IT Systems Support and Development Analyst

Job Purpose:

• As the IT Systems Support and Development Analyst you will be supporting and developing our Service Management Tool (ivanti).
• The Service Management tool underpins the Service Management and Service Delivery capabilities to enable the initiatives and business of the broader County Council and its Partners.
• Main Responsibilities: 
• Troubleshoot service desk tool issues effectively, including detailed investigation and analysis.
• Fault diagnosis and resolution on incidents and problems.
• Work with 3rd party vendors to analyse and resolve issues and develop product.
• Escalate application incident issues accordingly to ensure priority items that cause service disruption are investigated, communicated and resolved in a timely manner. 
• Escalate to IT Systems Infrastructure Team for any issues that are either not diagnosable or not resolvable by support team.
• Document faults and recommending improvements.
• Update and creating fields within the object tables.
• Provide input into the technical design to ensure production of processes that deliver the needs of the business.
• Deliver technical requirements to develop the tool – analysis, design, estimating, development, testing and implementation.
• Support the wider technology team with projects, providing subject matter expert knowledge, ensuring smooth handover to business as usual operations and supporting business adoption.
•  Look for opportunities to improve the service management tool, process improvements and automation.
• Develop management information reports and assisting with the integration of back office systems.
• Provide guidance and input into roadmap of the service management tool.
• Maintain the Service Management system to the levels set out in the IT Service Level Agreement (SLA).
• Creating and maintaining technical documentation.

Working Conditions:  

• DSE Equipment User
• Handling of sensitive data and confidential information
• Occasional out of hours working

The role is based in Winchester City Centre

Hampshire County Council are looking for a IT Systems Support and Development Analyst

Job Purpose:

• As the IT Systems Support and Development Analyst you will be supporting and developing our Service Management Tool (ivanti).
• The Service Management tool underpins the Service Management and Service Delivery capabilities to enable the initiatives and business of the broader County Council and its Partners.
• Main Responsibilities: 
• Troubleshoot service desk tool issues effectively, including detailed investigation and analysis.
• Fault diagnosis and resolution on incidents and problems.
• Work with 3rd party vendors to analyse and resolve issues and develop product.
• Escalate application incident issues accordingly to ensure priority items that cause service disruption are investigated, communicated and resolved in a timely manner. 
• Escalate to IT Systems Infrastructure Team for any issues that are either not diagnosable or not resolvable by support team.
• Document faults and recommending improvements.
• Update and creating fields within the object tables.
• Provide input into the technical design to ensure production of processes that deliver the needs of the business.
• Deliver technical requirements to develop the tool – analysis, design, estimating, development, testing and implementation.
• Support the wider technology team with projects, providing subject matter expert knowledge, ensuring smooth handover to business as usual operations and supporting business adoption.
•  Look for opportunities to improve the service management tool, process improvements and automation.
• Develop management information reports and assisting with the integration of back office systems.
• Provide guidance and input into roadmap of the service management tool.
• Maintain the Service Management system to the levels set out in the IT Service Level Agreement (SLA).
• Creating and maintaining technical documentation.

Working Conditions:  

• DSE Equipment User
• Handling of sensitive data and confidential information
• Occasional out of hours working

The role is based in Winchester City Centre

An energetic and ambitious Developer with strong C# and ASP.NET wanted in Watford.

Working on end to end fast paced projects you will:

• Continually develop core applications using primarily .net core and C#.
• Support the systems applications
• implement, refactor and test code (C#, .net core)
• Work on Microsoft Azure cloud platform
• Communicate with technical and non-technical people across the business
• Work closely with stakeholders to understand their needs.

This is a great opportunity for mid and high-level developers to work with the latest cloud application development technologies including Terraform and Kubernete. If you would like to work for a company where you are encouraged to develop your personal and career aspirations and work with a very talented group of developers please get in touch.

An energetic and ambitious Developer with strong C# and ASP.NET wanted in Watford.

Working on end to end fast paced projects you will:

• Continually develop core applications using primarily .net core and C#.
• Support the systems applications
• implement, refactor and test code (C#, .net core)
• Work on Microsoft Azure cloud platform
• Communicate with technical and non-technical people across the business
• Work closely with stakeholders to understand their needs.

This is a great opportunity for mid and high-level developers to work with the latest cloud application development technologies including Terraform and Kubernete. If you would like to work for a company where you are encouraged to develop your personal and career aspirations and work with a very talented group of developers please get in touch.

Very senior DevOps specialist is urgently needed.

Reviewing and contributing to high-level architectural, security and service design artefacts.
Developing solutions from approved designs with focus on best practice and security.
Maintaining/managing tooling in cloud platform.
Documenting solutions built with LLD artefacts, alongside translating technical details and complexities with AWS cloud services, with view to obtaining accreditation.
Developing Cloud Solution reference architectures standards/best practice.
Developing/implementing DevOps processes; identifying efficiency savings.
Ensuring common understanding between different technical stakeholders.
Leading timely resolution of technical issues within delivery cycle.
Supporting development and mentoring of Junior technical resources within team.
Provision of some level 3 support of capabilities developed by programme.

Essential skills and experience

• Be able to demonstrate a deep understanding of how AWS services hang together and the underlying technology.
• Have a strong awareness of networking capability including: Direct Connect configuration, Routing, Firewalls, Security Groups and the respective configuration tasks in a secure cloud environment.
• Demonstrable ability to solve business problems by applying technology.
• Demonstrable experience of Cloud Infrastructure Architecture.
• Demonstrable experience of building Infrastructure as a Code.
• Demonstrable experience working within Government and Policing.
• Demonstrable strong understanding of and exposure to AWS Cloud Environments.
• Demonstrable experience of developing designs for secure environments.
• Demonstrable experience of working within DevOps Environments.
• Demonstrable experience of engaging with senior stakeholders.
• Demonstrable experience of influencing peers and stakeholders without having to depend on reporting lines.
• Demonstrable experience of creating LLD documentation.
• Demonstrable experience in all following enterprise-tooling-solutions & monitoring-solutions: Terraform, Pecker, Ansible, Linux, GitLab, CloudFormation, Confluence, JIRA, Jenkins, Sparx-EA & Pro-Cloud, Consul, Vault, Artifactory, JfrogX-RAY, SonarQube and Selenium-Splunk

• Show demonstrable experience of AWS Certification.
• Show a demonstrable Linux / Unix background.
• Show demonstrable knowledge of the Police and Public Protection Portfolio and the varying initiatives in progress would be a distinct advantage.

Very senior DevOps specialist is urgently needed.

Reviewing and contributing to high-level architectural, security and service design artefacts.
Developing solutions from approved designs with focus on best practice and security.
Maintaining/managing tooling in cloud platform.
Documenting solutions built with LLD artefacts, alongside translating technical details and complexities with AWS cloud services, with view to obtaining accreditation.
Developing Cloud Solution reference architectures standards/best practice.
Developing/implementing DevOps processes; identifying efficiency savings.
Ensuring common understanding between different technical stakeholders.
Leading timely resolution of technical issues within delivery cycle.
Supporting development and mentoring of Junior technical resources within team.
Provision of some level 3 support of capabilities developed by programme.

Essential skills and experience

• Be able to demonstrate a deep understanding of how AWS services hang together and the underlying technology.
• Have a strong awareness of networking capability including: Direct Connect configuration, Routing, Firewalls, Security Groups and the respective configuration tasks in a secure cloud environment.
• Demonstrable ability to solve business problems by applying technology.
• Demonstrable experience of Cloud Infrastructure Architecture.
• Demonstrable experience of building Infrastructure as a Code.
• Demonstrable experience working within Government and Policing.
• Demonstrable strong understanding of and exposure to AWS Cloud Environments.
• Demonstrable experience of developing designs for secure environments.
• Demonstrable experience of working within DevOps Environments.
• Demonstrable experience of engaging with senior stakeholders.
• Demonstrable experience of influencing peers and stakeholders without having to depend on reporting lines.
• Demonstrable experience of creating LLD documentation.
• Demonstrable experience in all following enterprise-tooling-solutions & monitoring-solutions: Terraform, Pecker, Ansible, Linux, GitLab, CloudFormation, Confluence, JIRA, Jenkins, Sparx-EA & Pro-Cloud, Consul, Vault, Artifactory, JfrogX-RAY, SonarQube and Selenium-Splunk

• Show demonstrable experience of AWS Certification.
• Show a demonstrable Linux / Unix background.
• Show demonstrable knowledge of the Police and Public Protection Portfolio and the varying initiatives in progress would be a distinct advantage.

START DATE - 09/03/2020

LOCATION - This role will be based in Nantes in France if possible or based in Milton Keynes, If this role is to be based in Milton Keynes the chosen candidate needs to be prepared to travel to Nantes in France for training and team meetings.

Pay Rate - up to £500.00 per day / Limited Inside IR35

Responsibilities :
* Picking up service now tickets
* Requesting firewall and proxy changes
* Creating VPN orders and submitting them to the 3rd party
* Liaising with 3rd parties to collect technical information
* Picking up general support tickets and escalating where required.
* Acting as an initial point of contact to field and screen technical queries that come in to the team.
* Providing support and troubleshooting assistance to various regional contacts

Skills
The candidate must have experience working with external suppliers who provide a fully managed network service.
This is a hands-off role however the candidate needs to understand the technical details that are being delivered by other suppliers.
The candidate is required to have a good understanding of networking including Lan/Wifi, firewall rules, Routing, NAT, MPLS/BGP/VRF, VPNs, web and reverse proxies and SD WAN).

A CCNP Routing & Switching and/or CCNP Security experience is strongly recommended.

Any experience with F5, Fortigate, Infoblox or Riverbed Cascade will be a big bonus.
Again, all of this is hands off as it is provided by multiple 3rd parties so experience of managing/working with multiple vendors on a project is essential.

Any ITIL or Prince 2 certification is an additional bonus.

Good Visio and MS office skills and must have excellent verbal and written English.

Able to stay calm under pressure and work to tight deadlines.

Extra hours may be required from time to time to ensure deadlines are met.

Must be able to work on his own without supervision and must be able to fit in and work as part of the network team.

If this exciting role is of interest and you want to work in a fast paced environment then please call Roevin Manchester - (phone number removed) or alternatively apply.

Roevin acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Roevin UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Roevin. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: (url removed)

START DATE - 09/03/2020

LOCATION - This role will be based in Nantes in France if possible or based in Milton Keynes, If this role is to be based in Milton Keynes the chosen candidate needs to be prepared to travel to Nantes in France for training and team meetings.

Pay Rate - up to £500.00 per day / Limited Inside IR35

Responsibilities :
* Picking up service now tickets
* Requesting firewall and proxy changes
* Creating VPN orders and submitting them to the 3rd party
* Liaising with 3rd parties to collect technical information
* Picking up general support tickets and escalating where required.
* Acting as an initial point of contact to field and screen technical queries that come in to the team.
* Providing support and troubleshooting assistance to various regional contacts

Skills
The candidate must have experience working with external suppliers who provide a fully managed network service.
This is a hands-off role however the candidate needs to understand the technical details that are being delivered by other suppliers.
The candidate is required to have a good understanding of networking including Lan/Wifi, firewall rules, Routing, NAT, MPLS/BGP/VRF, VPNs, web and reverse proxies and SD WAN).

A CCNP Routing & Switching and/or CCNP Security experience is strongly recommended.

Any experience with F5, Fortigate, Infoblox or Riverbed Cascade will be a big bonus.
Again, all of this is hands off as it is provided by multiple 3rd parties so experience of managing/working with multiple vendors on a project is essential.

Any ITIL or Prince 2 certification is an additional bonus.

Good Visio and MS office skills and must have excellent verbal and written English.

Able to stay calm under pressure and work to tight deadlines.

Extra hours may be required from time to time to ensure deadlines are met.

Must be able to work on his own without supervision and must be able to fit in and work as part of the network team.

If this exciting role is of interest and you want to work in a fast paced environment then please call Roevin Manchester - (phone number removed) or alternatively apply.

Roevin acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Roevin UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Roevin. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: (url removed)

Business Intelligence Analyst- £31,875- Warwickshire- Permanent

My Client who is a large Public Sector company is looking for a Business Intelligence Analyst on a permanent basis.

Would you like to help our analysts get the most from business intelligence systems?

My Client are looking for someone passionate and experienced in business intelligence to join the team as a Systems and Data Analyst. This is a fantastic opportunity to develop creative solutions from their performance and analysis systems.
Ideally you will be passionate about data and have experience in managing performance reporting systems and working closely with data analysts to extract and present different types of data. The core system we currently use is SAP Business Objects and ideally you will have experience and understanding in this system or similar performance reporting software.

Main Responsibilities:
Ensure the day to day running of key management information systems used within the department, working closely with digital services to ensure reliability of system access.
Support deployment of data to users through enhancing self-serve and ensuring consistency, effectiveness and efficiency in the delivery of analytical products. Work closely with analysts to translate data into engaging visualisations and interactive reports which get used in decision-making at all levels.
Facilitate and lead on requirements gathering and solution design for supporting A&SI staff to get the most from our software solutions. This may require the quick delivery of smaller pieces of development work to better realise value for analysts.
Provide technical guidance, support, training and assistance in the use of performance systems and access to information.
On behalf of the department lead on liaison with digital services and suppliers to ensure A&SI core applications complement the wider technical architecture, translating requirements and supporting access to data e.g. requirements for Business Objects universe development.
Champion data availability and data integrity, including process mapping to ensure end to end understanding on data within the performance management systems
Implement and test software upgrades and patches in collaboration with ICT.
Support the delivery of regular reporting to internal and external stakeholders and move to automation where possible.

Experience/Skills:
Knowledge of information systems/business intelligence systems.
Knowledge of Business Objects
Working knowledge of statistical formulae and the presentation of data in tabular and graphical form.
Experience of managing performance systems/data and providing data, management and performance information to support organisational change and improvement
Experience of working with propriety data analysis tools such as Business Objects and extracting and analysing data in Windows based products including Word and Excel.
Experience of the IBM Ibase product suite would be desirable

This position closes on the 11th of March 2020.

To apply please send a up to date CV to Nikki at (url removed)

strgroup is acting as an Employment Agency in relation to this vacancy.

Business Intelligence Analyst- £31,875- Warwickshire- Permanent

My Client who is a large Public Sector company is looking for a Business Intelligence Analyst on a permanent basis.

Would you like to help our analysts get the most from business intelligence systems?

My Client are looking for someone passionate and experienced in business intelligence to join the team as a Systems and Data Analyst. This is a fantastic opportunity to develop creative solutions from their performance and analysis systems.
Ideally you will be passionate about data and have experience in managing performance reporting systems and working closely with data analysts to extract and present different types of data. The core system we currently use is SAP Business Objects and ideally you will have experience and understanding in this system or similar performance reporting software.

Main Responsibilities:
Ensure the day to day running of key management information systems used within the department, working closely with digital services to ensure reliability of system access.
Support deployment of data to users through enhancing self-serve and ensuring consistency, effectiveness and efficiency in the delivery of analytical products. Work closely with analysts to translate data into engaging visualisations and interactive reports which get used in decision-making at all levels.
Facilitate and lead on requirements gathering and solution design for supporting A&SI staff to get the most from our software solutions. This may require the quick delivery of smaller pieces of development work to better realise value for analysts.
Provide technical guidance, support, training and assistance in the use of performance systems and access to information.
On behalf of the department lead on liaison with digital services and suppliers to ensure A&SI core applications complement the wider technical architecture, translating requirements and supporting access to data e.g. requirements for Business Objects universe development.
Champion data availability and data integrity, including process mapping to ensure end to end understanding on data within the performance management systems
Implement and test software upgrades and patches in collaboration with ICT.
Support the delivery of regular reporting to internal and external stakeholders and move to automation where possible.

Experience/Skills:
Knowledge of information systems/business intelligence systems.
Knowledge of Business Objects
Working knowledge of statistical formulae and the presentation of data in tabular and graphical form.
Experience of managing performance systems/data and providing data, management and performance information to support organisational change and improvement
Experience of working with propriety data analysis tools such as Business Objects and extracting and analysing data in Windows based products including Word and Excel.
Experience of the IBM Ibase product suite would be desirable

This position closes on the 11th of March 2020.

To apply please send a up to date CV to Nikki at (url removed)

strgroup is acting as an Employment Agency in relation to this vacancy.