Help Desk Administrator required by our client in Hereford. 

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The role pays up to £19k and comes with a number of attractive benefits too. ?
?
Ideally someone with previous experience of administrative, data entry and word processing is required. Previous experience in a customer facing role or call centre environment would be an advantage but is not essential as training will be given. ?

Main Responsibilities/Duties Include:

• To receive telephone calls from the company’s customers
• To process all paperwork received from service engineers and prepare for invoicing.
• Once checks are completed by the service admin officer, to complete the received documentation in service order monitoring, validating and transfer of service order within Dynamics
• Enter all details within Dynamics in order for an invoice to be populated for client.
• Review raised purchase orders on a monthly basis to assist the CHD Manager in clearing the GRN Ledger.
• File all documents in the correct location on completion of site visit
• To uphold the good name of the company at all times and not to disclose to third parties confidential information.

Experience: 
Ideally someone with previous experience of administrative, data entry and word processing is required. Previous experience in a customer facing role or call centre environment would be an advantage but is not essential as training will be given

The successful candidate will demonstrate the following:

• Excellent IT skills including use of Microsoft Word and Excel packages, plus other Customer Relationship Management (CRM) software such as Moby and Dynamics
• Excellent verbal communication skills with a clear and concise communication style on the telephone
• Strong attention to detail and high level of accuracy when completing spreadsheets and electronic databases
• Genuine customer service orientation Strong evidence of an ability to work well within a team

Salary :– up to £19k basic + Great benefits
Location :- Hereford
Company:– The organisation are a leading Multinational HVAC and refrigeration company.

Diversity & Inclusion
Kingsley Consulting operate an inclusive and diverse recruitment process, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.

Help Desk Administrator required by our client in Hereford. 

?
The role pays up to £19k and comes with a number of attractive benefits too. ?
?
Ideally someone with previous experience of administrative, data entry and word processing is required. Previous experience in a customer facing role or call centre environment would be an advantage but is not essential as training will be given. ?

Main Responsibilities/Duties Include:

• To receive telephone calls from the company’s customers
• To process all paperwork received from service engineers and prepare for invoicing.
• Once checks are completed by the service admin officer, to complete the received documentation in service order monitoring, validating and transfer of service order within Dynamics
• Enter all details within Dynamics in order for an invoice to be populated for client.
• Review raised purchase orders on a monthly basis to assist the CHD Manager in clearing the GRN Ledger.
• File all documents in the correct location on completion of site visit
• To uphold the good name of the company at all times and not to disclose to third parties confidential information.

Experience: 
Ideally someone with previous experience of administrative, data entry and word processing is required. Previous experience in a customer facing role or call centre environment would be an advantage but is not essential as training will be given

The successful candidate will demonstrate the following:

• Excellent IT skills including use of Microsoft Word and Excel packages, plus other Customer Relationship Management (CRM) software such as Moby and Dynamics
• Excellent verbal communication skills with a clear and concise communication style on the telephone
• Strong attention to detail and high level of accuracy when completing spreadsheets and electronic databases
• Genuine customer service orientation Strong evidence of an ability to work well within a team

Salary :– up to £19k basic + Great benefits
Location :- Hereford
Company:– The organisation are a leading Multinational HVAC and refrigeration company.

Diversity & Inclusion
Kingsley Consulting operate an inclusive and diverse recruitment process, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.

I am looking for a Technical Support Engineer to join my client. As the Technical Support Engineer, you will be responsible for the creation and continuous development of the industrial build sequence, working alongside the Operations team to prevent issues happening again.  

 

Role: Technical Support Engineer

Pay: £21.49/hr PAYE rate

Contract: Monday- Friday, 35 Hours, 10 months

Location: Broughton

 

Missions

 

• Support operations to Identify, analyse & solve technical shop floor technical issues
• Interface between operations and wider ME functions for planning, tooling, specialists and aircraft test.
• Achieve Industrial Excellence targets via continuous improvement of operational process.

 

Goals

 

• Minimise production disruption and support root cause analysis
• Deliver process improvements on Safety, Quality, and Cost & Productivity.
• Eliminate substantial risks within engineering domain
• Manage outstanding work requirements and production planning breakdowns

 

Skill & Talents

 

• Knowledge of wing manufacturing & operational processes
• SAP experience
• General Microsoft packages
• Stakeholder Management.
• Variety of engineering technical skills, drawing interrogation, parts, tooling & documentation, outstanding work & work orders

 

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation

 

Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.

 

Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity.

 

“Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at anytime! Thank you for your follow!”

 

I am looking for a Technical Support Engineer to join my client. As the Technical Support Engineer, you will be responsible for the creation and continuous development of the industrial build sequence, working alongside the Operations team to prevent issues happening again.  

 

Role: Technical Support Engineer

Pay: £21.49/hr PAYE rate

Contract: Monday- Friday, 35 Hours, 10 months

Location: Broughton

 

Missions

 

• Support operations to Identify, analyse & solve technical shop floor technical issues
• Interface between operations and wider ME functions for planning, tooling, specialists and aircraft test.
• Achieve Industrial Excellence targets via continuous improvement of operational process.

 

Goals

 

• Minimise production disruption and support root cause analysis
• Deliver process improvements on Safety, Quality, and Cost & Productivity.
• Eliminate substantial risks within engineering domain
• Manage outstanding work requirements and production planning breakdowns

 

Skill & Talents

 

• Knowledge of wing manufacturing & operational processes
• SAP experience
• General Microsoft packages
• Stakeholder Management.
• Variety of engineering technical skills, drawing interrogation, parts, tooling & documentation, outstanding work & work orders

 

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation

 

Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.

 

Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity.

 

“Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at anytime! Thank you for your follow!”

 

Our client specialises in providing application-engineered bespoke solutions for our customers’ mission critical situations in the defence, security, critical detection & control markets. Our capabilities and technologies can be found on many of the world’s long-term military programmes. We currently employ over 4,500 employees across the globe and are listed on the London Stock Exchange.

As a key member of the Business Systems team, you will provide system support of all business systems, primarily IFS ERP, to include configuration, database administration, report writing, user admin, system customization, patches and upgrades.

Job Purpose:
- To work on development projects in isolation or as part of a team effort.
- To perform Microsft SQL and Oracle DBA tasks.
- Develop and maintain modifications to IFS ERP system and associated 3rd party applications.
- Maintain LIVE and TEST environments. (Oracle, IFS Printservers, IFS extended server,etc)
- Integrate ERP system with other internal and external systems.
- Support helpdesk and work in capacity of a first line contact when necessary.
- Conduct ad-hoc training.
- Any other tasks associated with this role.
 

Key Responsibilities:
- Understand IFS requirements and translate them to technical solutions. Further have the ability to articulate the associated business impact of design choices and decisions.
- Maintain IFS system builds including environment change control, system patching, upgrades and fault resolution.
- Working with project teams and functional consultants to provide technical solutions.
- To work to specific project plans and deadlines.
- Design and develop integration solutions.
- Data migrations to upload data to IFS systems as part of BAU.
- To deliver and balance between BAU support and project work.
- Document technical specifications and processors as part of implementing change requests.
- Investigate, develop and test solutions that will improve system performance and stabilisation
- Develop and support other Business Systems in a similar role such as PLM and Sharepoint subject to training.
 

Knowledge, Skills & Experience:
- Degree of similar qualification
- Requirement collection, technical solution design
- Strong analytical and problem solving skills
- Strong enterprise integration experience
- IFS Apps technical expertise. At least 2+years. Preferably of Apps 8, 9 or 10
o Custom Object development
o Quick report design development
o IFS solution manager functions
o Crystal Reports Development
o IFS data migration
o Debugging and problem identification in IFS
o IFS Security
o Deployment of Bug Fixes
- Strong programming skills and DBA for Oracle SQL, PL/SQL
- Good knowledge of IFS technical architecture and how the database schema is setup.
- Develop integration for IFS applications.
- Good understanding of the range of software and hardware tools used for delivering solutions.
- The ability to be trained on any software that may be used by the company such as PLM and Sharepoint
- Good knowledge in .net technologies.
- Ability to communicate ideas in both technical and user-friendly language
- Ability to effectively prioritize tasks
- Ability to work in a team-oriented and collaborative environment

Working hours: 37 hours per week

Occasional visits to other locations.

Our client specialises in providing application-engineered bespoke solutions for our customers’ mission critical situations in the defence, security, critical detection & control markets. Our capabilities and technologies can be found on many of the world’s long-term military programmes. We currently employ over 4,500 employees across the globe and are listed on the London Stock Exchange.

As a key member of the Business Systems team, you will provide system support of all business systems, primarily IFS ERP, to include configuration, database administration, report writing, user admin, system customization, patches and upgrades.

Job Purpose:
- To work on development projects in isolation or as part of a team effort.
- To perform Microsft SQL and Oracle DBA tasks.
- Develop and maintain modifications to IFS ERP system and associated 3rd party applications.
- Maintain LIVE and TEST environments. (Oracle, IFS Printservers, IFS extended server,etc)
- Integrate ERP system with other internal and external systems.
- Support helpdesk and work in capacity of a first line contact when necessary.
- Conduct ad-hoc training.
- Any other tasks associated with this role.
 

Key Responsibilities:
- Understand IFS requirements and translate them to technical solutions. Further have the ability to articulate the associated business impact of design choices and decisions.
- Maintain IFS system builds including environment change control, system patching, upgrades and fault resolution.
- Working with project teams and functional consultants to provide technical solutions.
- To work to specific project plans and deadlines.
- Design and develop integration solutions.
- Data migrations to upload data to IFS systems as part of BAU.
- To deliver and balance between BAU support and project work.
- Document technical specifications and processors as part of implementing change requests.
- Investigate, develop and test solutions that will improve system performance and stabilisation
- Develop and support other Business Systems in a similar role such as PLM and Sharepoint subject to training.
 

Knowledge, Skills & Experience:
- Degree of similar qualification
- Requirement collection, technical solution design
- Strong analytical and problem solving skills
- Strong enterprise integration experience
- IFS Apps technical expertise. At least 2+years. Preferably of Apps 8, 9 or 10
o Custom Object development
o Quick report design development
o IFS solution manager functions
o Crystal Reports Development
o IFS data migration
o Debugging and problem identification in IFS
o IFS Security
o Deployment of Bug Fixes
- Strong programming skills and DBA for Oracle SQL, PL/SQL
- Good knowledge of IFS technical architecture and how the database schema is setup.
- Develop integration for IFS applications.
- Good understanding of the range of software and hardware tools used for delivering solutions.
- The ability to be trained on any software that may be used by the company such as PLM and Sharepoint
- Good knowledge in .net technologies.
- Ability to communicate ideas in both technical and user-friendly language
- Ability to effectively prioritize tasks
- Ability to work in a team-oriented and collaborative environment

Working hours: 37 hours per week

Occasional visits to other locations.

Central Help Desk Coordinator is required by our valued client in Hereford. Ideally, the successful candidate will have previous experience in a customer facing role or call centre environment but it is not essential as training will be given, however previous experience of administrative, data entry and word processing is required.  As this role will see you dealing with customers across the country, a good understanding of the UK geography – i.e. Major cities, motorway networks etc would be advantageous.

Role Purpose:

Essential 1st line customer service support and vital link in ensuring the Companies Regional Service Operation teams are supported in their activities.

Key skills:

• Excellent IT skills including use of Microsoft Word and Excel packages, plus other Customer Relationship Management (CRM) software such as Moby and Dynamics
• Excellent verbal communication skills with a clear and concise communication style on the telephone
• Strong attention to detail and high level of accuracy when completing spreadsheets and electronic databases
• Genuine customer service orientation
• Strong evidence of an ability to work well within a team

Main Responsibilities/Duties Include:

• To receive and take ownership of telephone calls from the company’s customers and ensure that their enquiries are dealt with in a timely, professional and courteous manner
• To log service calls and allocate them to the appropriate Region for the Regional Planners to plan in calls in the most efficient and cost effective manner
• To enter data relating to all customer visits, both planned and reactive on the Companies Dynamics service system and to update the same as necessary and create & process service orders
• To order spare parts & equipment with various suppliers for reactive maintenance and quoted works
• Track the same to ensure they arrive at the correct location prior to works being planned
• Ensure any hire equipment is returned and taken off hire following completion of the works
• To liaise, support and assist the company’s engineers in the process of requests for consumable items, purchase orders and operational matters.
• A designated point of contact for assigned Key Account/National and Regional customers
• To assist the Regional Service Operation teams in any matters that benefits the customers experience with the company
• To handle customer complaints and escalate as necessary in line with company procedures
• Maybe required to undertake flexible working hours to meet with the demands of the business and its customers
• Very occasional travel and possible overnight stays when visiting customers or Regional offices

Salary: Up to £20k basic + great benefits
Location: Hereford
Company: The organisation are a leading Multinational HVAC and refrigeration company.

Diversity & Inclusion
Kingsley Consulting operate an inclusive and diverse recruitment process, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.

Central Help Desk Coordinator is required by our valued client in Hereford. Ideally, the successful candidate will have previous experience in a customer facing role or call centre environment but it is not essential as training will be given, however previous experience of administrative, data entry and word processing is required.  As this role will see you dealing with customers across the country, a good understanding of the UK geography – i.e. Major cities, motorway networks etc would be advantageous.

Role Purpose:

Essential 1st line customer service support and vital link in ensuring the Companies Regional Service Operation teams are supported in their activities.

Key skills:

• Excellent IT skills including use of Microsoft Word and Excel packages, plus other Customer Relationship Management (CRM) software such as Moby and Dynamics
• Excellent verbal communication skills with a clear and concise communication style on the telephone
• Strong attention to detail and high level of accuracy when completing spreadsheets and electronic databases
• Genuine customer service orientation
• Strong evidence of an ability to work well within a team

Main Responsibilities/Duties Include:

• To receive and take ownership of telephone calls from the company’s customers and ensure that their enquiries are dealt with in a timely, professional and courteous manner
• To log service calls and allocate them to the appropriate Region for the Regional Planners to plan in calls in the most efficient and cost effective manner
• To enter data relating to all customer visits, both planned and reactive on the Companies Dynamics service system and to update the same as necessary and create & process service orders
• To order spare parts & equipment with various suppliers for reactive maintenance and quoted works
• Track the same to ensure they arrive at the correct location prior to works being planned
• Ensure any hire equipment is returned and taken off hire following completion of the works
• To liaise, support and assist the company’s engineers in the process of requests for consumable items, purchase orders and operational matters.
• A designated point of contact for assigned Key Account/National and Regional customers
• To assist the Regional Service Operation teams in any matters that benefits the customers experience with the company
• To handle customer complaints and escalate as necessary in line with company procedures
• Maybe required to undertake flexible working hours to meet with the demands of the business and its customers
• Very occasional travel and possible overnight stays when visiting customers or Regional offices

Salary: Up to £20k basic + great benefits
Location: Hereford
Company: The organisation are a leading Multinational HVAC and refrigeration company.

Diversity & Inclusion
Kingsley Consulting operate an inclusive and diverse recruitment process, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.

We are looking for a UI Designer to work for one for the most successful and trusted business in the UK for It operations software for HQ centres across the Globe. Using of modern and advanced software they have created a reputation upheld across major businesses worldwide.

This company continue to remain at the forefront of technology by continuously using the best practices and modern tech available on the market. They have built a tented team of in-house developers and technical professionals who have designed reliable programmes for communication centres. The role of the UI designer is required to work alongside the development team to Deliver you designs and present them to internal partners.

The role of the UI Designer will include the following tasks;

• Create and design the UI
• Produce a quality product and enhance the customer experience
• Come up with new creations and present these to partners
• Work alongside the development team
• Ensure the deadlines and process runs smoothly
• Lease with internal partners to discuss feedback and changes

To be considered for the UI Designer role you will need the following experience;

• Excellent skills presenting and communication with regards to showcasing your deigns and work
• Strong understanding development and technical principles
• Experience working in a matrix team environment
• Ability to work alongside development teams
• Experience working within a B2B company

This is a great opportunity to work for a an experienced and highly sort after company. You will have the chance to grow your sector and increase the team underneath your work. You will receive competitive package and excellent benefits long side a brilliant working atmosphere within new and sort after office space.

Please apply now wit your CV and design portfolio for consideration.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

We are looking for a UI Designer to work for one for the most successful and trusted business in the UK for It operations software for HQ centres across the Globe. Using of modern and advanced software they have created a reputation upheld across major businesses worldwide.

This company continue to remain at the forefront of technology by continuously using the best practices and modern tech available on the market. They have built a tented team of in-house developers and technical professionals who have designed reliable programmes for communication centres. The role of the UI designer is required to work alongside the development team to Deliver you designs and present them to internal partners.

The role of the UI Designer will include the following tasks;

• Create and design the UI
• Produce a quality product and enhance the customer experience
• Come up with new creations and present these to partners
• Work alongside the development team
• Ensure the deadlines and process runs smoothly
• Lease with internal partners to discuss feedback and changes

To be considered for the UI Designer role you will need the following experience;

• Excellent skills presenting and communication with regards to showcasing your deigns and work
• Strong understanding development and technical principles
• Experience working in a matrix team environment
• Ability to work alongside development teams
• Experience working within a B2B company

This is a great opportunity to work for a an experienced and highly sort after company. You will have the chance to grow your sector and increase the team underneath your work. You will receive competitive package and excellent benefits long side a brilliant working atmosphere within new and sort after office space.

Please apply now wit your CV and design portfolio for consideration.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.