What is the Opportunity?

The Cash and Fund Finance Product unit is responsible for custody deposits, custody overdrafts and lending products globally within RBC Investor Services (“IS”). 
Support delivery of priorities, objectives, and solutions for the unit in-line with the strategic objectives of RBC Investor Services (‘IS’)  
Support product profitability, product strategy, product design, product operating model(s) and standards to support clients and deliver business evolution 
 

What will you do?

• To proactively build in-depth knowledge of Cash (Deposits and Overdrafts) and Fund Finance and associated client activity relevant to the product unit; 
• Support identified business objectives and opportunities, including enabling tracking of profitability, efficiency and risk mitigation 
• Support profitability retention and growth for Cash (Deposits and Overdrafts) and Fund Finance, including delivering identified associated business strategies 
• Gathering and management of market intelligence, competitor information, and stakeholder feedback 
• Identify and drive efficient product operating model(s) to deliver efficiencies and reduce risk 
• Support successful delivery of projects/initiatives, including drafting commercially-viable and client-focused business cases with Profitability & Protocols 
• Responsible for effective management information and business metrics to enable informed decision-making and to support the strategic positioning of the business 
• Responsible for maximising the value of deposits to the Enterprise through optimisation of asset-liability management, supporting the management of transfer-pricing, enabling the reduction of non-commercial pricing and defining valuable deposits 
• Supporting risk reduction and delivery of a robust model for off-balance-sheet products in line with the strategy. 
• Presenting to senior IS leaders and clients, as required 
• Collaboratively engage with other team members in shared tasks, while seeking opportunities to learn 

What do you need to succeed?

Must have:

• BA or BSc in business, or other relevant degrees
• Solid experience within the industry, with a specific focus on cash management and money markets
• Proactive self-starter with proven curiosity regarding evolving market conditions and impacts and developing regulatory trends
• Strong knowledge of IS Bank cash management systems and processes

Nice to have:

• MBA, CFA or post-graduate in business or finance
• Professional qualifications from a recognised industry body

What is in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

JOB SUMMARY
City:  London
Address:  Riverbank House
Work Hours/Week:  35
Work Environment:  Office
Employment Type:  Permanent
Career Level:  Experienced Hire/Professional
Pay Type:  Salaried
Position Level:  PL08 
Required Travel(%):  0-25
Exempt/Non-Exempt:  N/A
People Manager:  No
Application Deadline:  04/30/2020
Req ID:  232357

What is the Opportunity?

The Cash and Fund Finance Product unit is responsible for custody deposits, custody overdrafts and lending products globally within RBC Investor Services (“IS”). 
Support delivery of priorities, objectives, and solutions for the unit in-line with the strategic objectives of RBC Investor Services (‘IS’)  
Support product profitability, product strategy, product design, product operating model(s) and standards to support clients and deliver business evolution 
 

What will you do?

• To proactively build in-depth knowledge of Cash (Deposits and Overdrafts) and Fund Finance and associated client activity relevant to the product unit; 
• Support identified business objectives and opportunities, including enabling tracking of profitability, efficiency and risk mitigation 
• Support profitability retention and growth for Cash (Deposits and Overdrafts) and Fund Finance, including delivering identified associated business strategies 
• Gathering and management of market intelligence, competitor information, and stakeholder feedback 
• Identify and drive efficient product operating model(s) to deliver efficiencies and reduce risk 
• Support successful delivery of projects/initiatives, including drafting commercially-viable and client-focused business cases with Profitability & Protocols 
• Responsible for effective management information and business metrics to enable informed decision-making and to support the strategic positioning of the business 
• Responsible for maximising the value of deposits to the Enterprise through optimisation of asset-liability management, supporting the management of transfer-pricing, enabling the reduction of non-commercial pricing and defining valuable deposits 
• Supporting risk reduction and delivery of a robust model for off-balance-sheet products in line with the strategy. 
• Presenting to senior IS leaders and clients, as required 
• Collaboratively engage with other team members in shared tasks, while seeking opportunities to learn 

What do you need to succeed?

Must have:

• BA or BSc in business, or other relevant degrees
• Solid experience within the industry, with a specific focus on cash management and money markets
• Proactive self-starter with proven curiosity regarding evolving market conditions and impacts and developing regulatory trends
• Strong knowledge of IS Bank cash management systems and processes

Nice to have:

• MBA, CFA or post-graduate in business or finance
• Professional qualifications from a recognised industry body

What is in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

JOB SUMMARY
City:  London
Address:  Riverbank House
Work Hours/Week:  35
Work Environment:  Office
Employment Type:  Permanent
Career Level:  Experienced Hire/Professional
Pay Type:  Salaried
Position Level:  PL08 
Required Travel(%):  0-25
Exempt/Non-Exempt:  N/A
People Manager:  No
Application Deadline:  04/30/2020
Req ID:  232357

What Is The Opportunity?

Reporting to the Senior Manager, Brand & Digital Marketing, this role supports the broader marketing team in delivering WMI’s collective goals across BI, adopting a best in class approach to deliverables, in line with business measures of success.

What Will You Do?

Marketing collateral

• Work closely with the sales and product teams to produce and maintain marketing collateral.  

Admin

• Budget Compliance – maintaining the marketing and compliance code log, keeping the process document up to date and training any new team members.

Campaign / project support

• Provide support to the wider marketing team on campaigns and projects.

Website

• Log and track regional website content. Produce quarterly analytics dashboard, in collaboration with the digital team and with oversight from the Senior Marketing Manager. Support the Content Marketing Manager and Senior Manager, working with external agencies to deliver SEM activity ensuring SEO is at the forefront of all activity to ensure paid search is in line with organic.

E-newsletters

• Support the Content Marketing Manager in managing the distribution of e-newsletters. Responsible for execution and reporting of analytics.

Social

Working with the Toronto social team:

• Lead the WMI BI/Asia LinkedIn programme – responsible for coordinating, monitoring, reporting on programme performance, maintaining content library including creating posts, maintaining Hearsay Social platform for the BI, training users and maintain policy documents. Support the ‘Always On’ content strategy, reviewing and approving posts, supported by the Marketing Manager. Create regional posts for Sprinkler.

What Do You Need For Success?

Required

• Good industry knowledge, understanding of our business and client channels
• Strong analytical skills, demonstrable data-driven approach and understanding
• Experience or exposure in working on multiple campaign management tools such as Siebel (CRM), content management software (CMS) and email service providers (ESPs)
• Excellent organisation skills and ability to work to tight deadlines and under pressure 
• Editorial, written and communication skills for digital execution
• Ability to interact with stakeholders at a variety of levels and across functions
• Strong team player
• Good attention to detail
• Ability to work on own initiative.

Nice to have

• Proven experience working within email marketing, creating and launching email campaigns in financial or professional services
• Advanced knowledge of email marketing, including the use of marketing automation, personalisation and dynamic content
• Ability to disseminate technical information to non-technical audiences
• Good knowledge of Google Analytics and similar performance measurement tools
• Experience or exposure in working on multiple campaign management tools such as Siebel (CRM), content management software (CMS) and email service providers (ESPs).

What Is The Opportunity?

Reporting to the Senior Manager, Brand & Digital Marketing, this role supports the broader marketing team in delivering WMI’s collective goals across BI, adopting a best in class approach to deliverables, in line with business measures of success.

What Will You Do?

Marketing collateral

• Work closely with the sales and product teams to produce and maintain marketing collateral.  

Admin

• Budget Compliance – maintaining the marketing and compliance code log, keeping the process document up to date and training any new team members.

Campaign / project support

• Provide support to the wider marketing team on campaigns and projects.

Website

• Log and track regional website content. Produce quarterly analytics dashboard, in collaboration with the digital team and with oversight from the Senior Marketing Manager. Support the Content Marketing Manager and Senior Manager, working with external agencies to deliver SEM activity ensuring SEO is at the forefront of all activity to ensure paid search is in line with organic.

E-newsletters

• Support the Content Marketing Manager in managing the distribution of e-newsletters. Responsible for execution and reporting of analytics.

Social

Working with the Toronto social team:

• Lead the WMI BI/Asia LinkedIn programme – responsible for coordinating, monitoring, reporting on programme performance, maintaining content library including creating posts, maintaining Hearsay Social platform for the BI, training users and maintain policy documents. Support the ‘Always On’ content strategy, reviewing and approving posts, supported by the Marketing Manager. Create regional posts for Sprinkler.

What Do You Need For Success?

Required

• Good industry knowledge, understanding of our business and client channels
• Strong analytical skills, demonstrable data-driven approach and understanding
• Experience or exposure in working on multiple campaign management tools such as Siebel (CRM), content management software (CMS) and email service providers (ESPs)
• Excellent organisation skills and ability to work to tight deadlines and under pressure 
• Editorial, written and communication skills for digital execution
• Ability to interact with stakeholders at a variety of levels and across functions
• Strong team player
• Good attention to detail
• Ability to work on own initiative.

Nice to have

• Proven experience working within email marketing, creating and launching email campaigns in financial or professional services
• Advanced knowledge of email marketing, including the use of marketing automation, personalisation and dynamic content
• Ability to disseminate technical information to non-technical audiences
• Good knowledge of Google Analytics and similar performance measurement tools
• Experience or exposure in working on multiple campaign management tools such as Siebel (CRM), content management software (CMS) and email service providers (ESPs).

This is a part time role working 1 day per week (on Tuesdays)

What is the opportunity?

The role is part of European Operations that supports pre and post trade deal processing for RBC Capital Markets Foreign Exchange and Money Market  trading businesses and its clients. The role ensures that trades are captured and that the confirmation and settlement functions are performed within regulatory guidelines and market best practice principles. The operations role is a first line of defence to trading businesses, ensures accurate books and records are maintained whilst providing a seamless client experience.

What will you do?

• To ensure all daily tasks / controls are completed in line with the departmental PRIMA maps and procedures.
• To assist the Team Manager / Department Head on projects, process improvements or new business initiatives as requested.
• To continue to develop product / market knowledge to ensure daily processes are appropriate to reduce operational risks.
• To escalate any unusual behaviour as well as any processing issues to the Team Manager or above in a timely manner following the Operations Escalation Policy.
• To understand and know how to locate central RBC policies.
• To ensure PRIMA maps and procedures are up to date and follow RBC Policies.
• To investigate any processing issues and recommend a course of action to the Team Manager. Once approved, assist in the execution of the proposed change.
• To support colleagues during busy periods by sharing workloads as applicable.
• To provide best in class client services to both internal and external clients by ensuring their queries are responded to within agreed timeframes
• To adhere to mandatory training requirements in Talentlink and take a proactive approach to suggesting appropriate additional training as required for the role.

Role Specific Responsibilites 

Settlement - responsible for all settlement of FX and MM trades and to ensure successful submission within required currency cut off times

Confirmations – responsible for the submission and matching of FX and MM confirmations and to ensure adherence to internal standing order and regulatory requirements

Controls – responsible for ensuring the following controls and task lists are completed within required time frames.

• Produce and distribute the outstanding confirmation report ( Daily, Weekly and Monthly)
• Liaise with front office on second line resolution of Front to Back Office trade and position reconciliations on trade date + 1 business day
• Monitor trade processing and settlement queues and ensure all exceptions are resolved prior to end of day close
• Perform End of Day Checks:-

•      Netting balances are zero
•      All payments have been released and SWIFT acknowledged
•      CLS confirmations are all matched where settlement  = T+1
•      All outstanding confirmations have been actioned
•      End of Day handover to Toronto and Hong Kong Operations

• Ensure that all verifications are substantiated with the relevant print screen or documentation

What do you need to succeed?

• Experience of Foreign Exchange and Money Market products
• Understanding of trade life cycle
• Degree level experience whilst not mandatory is preferred

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

About RBC
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com.

Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

JOB SUMMARY

City:  City of London
Address:  Riverbank House
Work Hours/Week:  8
Work Environment:  Office
Employment Type:  Permanent
Career Level:  Experienced Hire/Professional
Pay Type:  Salaried
Position Level:  CM - Support 
Required Travel(%):  0-25
Exempt/Non-Exempt:  N/A
People Manager:  No
Application Deadline:  03/18/2020
Req ID:  232281

This is a part time role working 1 day per week (on Tuesdays)

What is the opportunity?

The role is part of European Operations that supports pre and post trade deal processing for RBC Capital Markets Foreign Exchange and Money Market  trading businesses and its clients. The role ensures that trades are captured and that the confirmation and settlement functions are performed within regulatory guidelines and market best practice principles. The operations role is a first line of defence to trading businesses, ensures accurate books and records are maintained whilst providing a seamless client experience.

What will you do?

• To ensure all daily tasks / controls are completed in line with the departmental PRIMA maps and procedures.
• To assist the Team Manager / Department Head on projects, process improvements or new business initiatives as requested.
• To continue to develop product / market knowledge to ensure daily processes are appropriate to reduce operational risks.
• To escalate any unusual behaviour as well as any processing issues to the Team Manager or above in a timely manner following the Operations Escalation Policy.
• To understand and know how to locate central RBC policies.
• To ensure PRIMA maps and procedures are up to date and follow RBC Policies.
• To investigate any processing issues and recommend a course of action to the Team Manager. Once approved, assist in the execution of the proposed change.
• To support colleagues during busy periods by sharing workloads as applicable.
• To provide best in class client services to both internal and external clients by ensuring their queries are responded to within agreed timeframes
• To adhere to mandatory training requirements in Talentlink and take a proactive approach to suggesting appropriate additional training as required for the role.

Role Specific Responsibilites 

Settlement - responsible for all settlement of FX and MM trades and to ensure successful submission within required currency cut off times

Confirmations – responsible for the submission and matching of FX and MM confirmations and to ensure adherence to internal standing order and regulatory requirements

Controls – responsible for ensuring the following controls and task lists are completed within required time frames.

• Produce and distribute the outstanding confirmation report ( Daily, Weekly and Monthly)
• Liaise with front office on second line resolution of Front to Back Office trade and position reconciliations on trade date + 1 business day
• Monitor trade processing and settlement queues and ensure all exceptions are resolved prior to end of day close
• Perform End of Day Checks:-

•      Netting balances are zero
•      All payments have been released and SWIFT acknowledged
•      CLS confirmations are all matched where settlement  = T+1
•      All outstanding confirmations have been actioned
•      End of Day handover to Toronto and Hong Kong Operations

• Ensure that all verifications are substantiated with the relevant print screen or documentation

What do you need to succeed?

• Experience of Foreign Exchange and Money Market products
• Understanding of trade life cycle
• Degree level experience whilst not mandatory is preferred

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

About RBC
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com.

Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

JOB SUMMARY

City:  City of London
Address:  Riverbank House
Work Hours/Week:  8
Work Environment:  Office
Employment Type:  Permanent
Career Level:  Experienced Hire/Professional
Pay Type:  Salaried
Position Level:  CM - Support 
Required Travel(%):  0-25
Exempt/Non-Exempt:  N/A
People Manager:  No
Application Deadline:  03/18/2020
Req ID:  232281