Do you have a qualification in IT?

Do you have experience of computer hardware?

Do you have experience in IT service management?

I have a client looking for an internal IT support engineer in Sevenoaks.

You will be professional and friendly with an ability to provide clear and simple guidance to people with varying levels of Computer literacy and be able to develop positive and trusting relationships with your internal clients.

Your tasks include:

• The first point of contact for troubleshooting and be the main point of help

• Administration of servers and perform fault finding through remote services

• Provide advice on new hardware/software to the company on what is most appropriate to the business

• Setting up and configuring new laptops, desktops and mobile devices

• Setting up new users and disabling expired accounts

• Manage and record IT equipment with Site teams

They are looking for someone who has:

• Information Technology qualification

• Knowledge of computer hardware including servers, desktop PCs, laptops and mobile devices

• Experience of installing, using and administering one or more computer operating systems such as Microsoft Windows

• Experience of using an IT service management system to manage, allocate and monitor support tasks

• Working knowledge of Microsoft SharePoint

• Proven IT Support in similar post

• Strong communication, decision-making and organisational skills

Salary: £25,000- £26,000
Location: Sevenoaks
Permanent/Full time role
Benefits:

25 days holiday

Training and Development opportunities

Pension Scheme

If you are interested, please apply with your most up to date CV attached.
Only candidates that are shortlisted will be contacted.

Do you have a qualification in IT?

Do you have experience of computer hardware?

Do you have experience in IT service management?

I have a client looking for an internal IT support engineer in Sevenoaks.

You will be professional and friendly with an ability to provide clear and simple guidance to people with varying levels of Computer literacy and be able to develop positive and trusting relationships with your internal clients.

Your tasks include:

• The first point of contact for troubleshooting and be the main point of help

• Administration of servers and perform fault finding through remote services

• Provide advice on new hardware/software to the company on what is most appropriate to the business

• Setting up and configuring new laptops, desktops and mobile devices

• Setting up new users and disabling expired accounts

• Manage and record IT equipment with Site teams

They are looking for someone who has:

• Information Technology qualification

• Knowledge of computer hardware including servers, desktop PCs, laptops and mobile devices

• Experience of installing, using and administering one or more computer operating systems such as Microsoft Windows

• Experience of using an IT service management system to manage, allocate and monitor support tasks

• Working knowledge of Microsoft SharePoint

• Proven IT Support in similar post

• Strong communication, decision-making and organisational skills

Salary: £25,000- £26,000
Location: Sevenoaks
Permanent/Full time role
Benefits:

25 days holiday

Training and Development opportunities

Pension Scheme

If you are interested, please apply with your most up to date CV attached.
Only candidates that are shortlisted will be contacted.

We currently have a fantastic opportunity for an IT Manager to join our client based in Leeming Bar. Our client is a leading Manufacturer who are keen to appoint an IT Manager to join their IT function.

Job Title: IT Manager

Location: Leeming Bar

Salary: Circa 34k DOE

Job Type: Permanent

Purpose of the role:

As the IT Manager you will support the site users of factory and office systems whilst ensuring the smooth running of all IT services within the site. You will contribute to the development of the local IT function with leadership and direction given by the Head Office support team.

Duties and Responsibilities:

Responsible for maintaining the smooth running and operation of local IT Services and minimising production down time by use of preventative measures
Responsible for providing support of traceability systems and for factory floor based bespoke applications where appropriate I.E computerised product labelling systems
Responsible for the day to day support of IT Services and ensure that the site has in place a secure and resilient infrastructure
Support all IT hardware, software, and production based systems within a very fast-paced and constantly changing environment
Management of Backup, Antivirus, Proxy, Monitoring and Patching
Contribute to developing and testing disaster recovery plans in line with business policy
Maintain a list of issues and ensure that they are managed and cleared in a timely manner using our internal management systems and processes
Commissioning of desktop and laptop hardware
Installing and testing operating systems and software applications as advised by the Birmingham Support Team
Communicate with Birmingham IT and other on-site department managers
Out of hours support

The successful candidate will have proven experience within an IT support background, database technologies; I.E MS SQL Server, be highly analytical with a technical skill and must be demonstrable through experience of introducing IT Services.

You will be proactive, dynamic, motivational, collaborative and able to deliver results in a constantly changing environment. A team player with ability to be self-sufficient, you will possess strong planning and organisational skills along with the ability to be adaptable/ flexible to changing business demands. Qualifications in ITIL are also preferred.

It is essential that you hold a full UK driving license with access to your own car.

We currently have a fantastic opportunity for an IT Manager to join our client based in Leeming Bar. Our client is a leading Manufacturer who are keen to appoint an IT Manager to join their IT function.

Job Title: IT Manager

Location: Leeming Bar

Salary: Circa 34k DOE

Job Type: Permanent

Purpose of the role:

As the IT Manager you will support the site users of factory and office systems whilst ensuring the smooth running of all IT services within the site. You will contribute to the development of the local IT function with leadership and direction given by the Head Office support team.

Duties and Responsibilities:

Responsible for maintaining the smooth running and operation of local IT Services and minimising production down time by use of preventative measures
Responsible for providing support of traceability systems and for factory floor based bespoke applications where appropriate I.E computerised product labelling systems
Responsible for the day to day support of IT Services and ensure that the site has in place a secure and resilient infrastructure
Support all IT hardware, software, and production based systems within a very fast-paced and constantly changing environment
Management of Backup, Antivirus, Proxy, Monitoring and Patching
Contribute to developing and testing disaster recovery plans in line with business policy
Maintain a list of issues and ensure that they are managed and cleared in a timely manner using our internal management systems and processes
Commissioning of desktop and laptop hardware
Installing and testing operating systems and software applications as advised by the Birmingham Support Team
Communicate with Birmingham IT and other on-site department managers
Out of hours support

The successful candidate will have proven experience within an IT support background, database technologies; I.E MS SQL Server, be highly analytical with a technical skill and must be demonstrable through experience of introducing IT Services.

You will be proactive, dynamic, motivational, collaborative and able to deliver results in a constantly changing environment. A team player with ability to be self-sufficient, you will possess strong planning and organisational skills along with the ability to be adaptable/ flexible to changing business demands. Qualifications in ITIL are also preferred.

It is essential that you hold a full UK driving license with access to your own car.

Senior IT Service Desk Analyst

Your new company
Hays have been approached by an award-winning UK mailing and printing specialist based in Radstock, near Bath, who are looking for a new Senior IT Service Desk Analyst.

Your new role
As the new Senior Service Desk Analyst, you will be providing 2nd line desktop support and excellent customer service to the organisation's internal clients. You will join an exciting team environment to provide proactive and reactive support whilst responding quickly to enquiries using your strong problem-solving skills.

Main responsibilities include:
* To provide second line desktop support to the user base at any company location.
* Ensuring that a high level of customer service and support is provided.
* Troubleshooting network, hardware and software issues.
* Maintain and audit inventory of hardware and software.
* Create and maintain process documentation.
* Coach and mentor other members of the team.

What you need to succeed
* Experience of working in a Service Desk/ Help Desk environment.
* Experience with all Microsoft desktop operating systems.
* A desire to keep up to date with current industry trends and emerging technologies.
* Excellent customer service skills
* A good understanding of networks.

What you will get in return
A salary of up to £28000 with excellent company benefits. These benefits include 25 days holiday excluding bank holidays, pension contribution, life assurance, on site gym and on site parking.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior IT Service Desk Analyst

Your new company
Hays have been approached by an award-winning UK mailing and printing specialist based in Radstock, near Bath, who are looking for a new Senior IT Service Desk Analyst.

Your new role
As the new Senior Service Desk Analyst, you will be providing 2nd line desktop support and excellent customer service to the organisation's internal clients. You will join an exciting team environment to provide proactive and reactive support whilst responding quickly to enquiries using your strong problem-solving skills.

Main responsibilities include:
* To provide second line desktop support to the user base at any company location.
* Ensuring that a high level of customer service and support is provided.
* Troubleshooting network, hardware and software issues.
* Maintain and audit inventory of hardware and software.
* Create and maintain process documentation.
* Coach and mentor other members of the team.

What you need to succeed
* Experience of working in a Service Desk/ Help Desk environment.
* Experience with all Microsoft desktop operating systems.
* A desire to keep up to date with current industry trends and emerging technologies.
* Excellent customer service skills
* A good understanding of networks.

What you will get in return
A salary of up to £28000 with excellent company benefits. These benefits include 25 days holiday excluding bank holidays, pension contribution, life assurance, on site gym and on site parking.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Mid & Senior React Developer - Newcastle - £25K - £40K

A well-respected Newcastle based company are currently looking for React Developers to join their team. They are a growing business who are going from strength-to-strength, they work with a vast and growing portfolio of UK clients - some of which are highly recognisable names!

As a React Developer you will be responsible for the development of a range of digital products that will be used by millions. This company pride themselves of working with the most current technology, tooling and processes.

The successful Senior Developer will teach and lead the team, help others learn new concepts and providing guidance to other teams and customers. It is therefore essential that you are someone who likes to keep up-to-date with technology.

Skills:

• JavaScript
• React
• Experience working with Node - highly desirable
• Understanding of responsive design and development
• Unit-testing JS apps.

Salary is up to £40K DOE.

Benefits - flexible working, 25 days holiday + BH, pension plan, share options + other perks like fresh fruit, snacks, coffees, modern offices and equipment provided etc.

To apply please send your CV

Mid & Senior React Developer - Newcastle - £25K - £40K

A well-respected Newcastle based company are currently looking for React Developers to join their team. They are a growing business who are going from strength-to-strength, they work with a vast and growing portfolio of UK clients - some of which are highly recognisable names!

As a React Developer you will be responsible for the development of a range of digital products that will be used by millions. This company pride themselves of working with the most current technology, tooling and processes.

The successful Senior Developer will teach and lead the team, help others learn new concepts and providing guidance to other teams and customers. It is therefore essential that you are someone who likes to keep up-to-date with technology.

Skills:

• JavaScript
• React
• Experience working with Node - highly desirable
• Understanding of responsive design and development
• Unit-testing JS apps.

Salary is up to £40K DOE.

Benefits - flexible working, 25 days holiday + BH, pension plan, share options + other perks like fresh fruit, snacks, coffees, modern offices and equipment provided etc.

To apply please send your CV

Problem Analyst - Greater Manchester - £30k

I am currently recruiting for an experienced Problem Analyst to join a highly successful, growing organisation.

Reporting to the Service Manager, the Problem Analyst will be responsible for championing the Problem Management process across both IT delivery teams and the business demonstrating the value it delivers.

The Problem Analyst should be a self-motivated individual with a good understanding of complex technical environments and the technologies used. Demonstrating excellent trend analysis and analytical skills, problem solving with tenacity to own and drive problems and known errors through to resolution. The Problem Analyst will provide relevant management information as and when required, escalating high impact problems when they arise.

Essential skills/experience:

• 2+ years working in a service support environment with significant exposure to Incident and Problem Management processes
• Experience of working in an ITIL environment, understanding how the end to end processes work across the organisation
• Excellent written and verbalcommunication skills
• Experience of service desk software in particular in relation to ITIL processes

• Ability to effectively identifyproblems, knownerrors, and workarounds
• Ability to identify and presentsolutions and workarounds for problems identified both proactively and reactively
• Strong analytical skills to quickly and accuratelyrespond to reactive problems ensuring that the most appropriate course of action is taken
• Strong technical (infrastructure, network & application) background. The ability to understand and unpick extremely complex technical environments.
• Excellent analytical and statisticalanalysis skills
• Advanced knowledge of Excel & SQL

Desirable skills/experience:

• An appreciation of ERPsolutions, standards, tools and techniques
• Experience in a retail environment
• ITIL v3 Foundation or higher

Problem Analyst - Greater Manchester - £30k

I am currently recruiting for an experienced Problem Analyst to join a highly successful, growing organisation.

Reporting to the Service Manager, the Problem Analyst will be responsible for championing the Problem Management process across both IT delivery teams and the business demonstrating the value it delivers.

The Problem Analyst should be a self-motivated individual with a good understanding of complex technical environments and the technologies used. Demonstrating excellent trend analysis and analytical skills, problem solving with tenacity to own and drive problems and known errors through to resolution. The Problem Analyst will provide relevant management information as and when required, escalating high impact problems when they arise.

Essential skills/experience:

• 2+ years working in a service support environment with significant exposure to Incident and Problem Management processes
• Experience of working in an ITIL environment, understanding how the end to end processes work across the organisation
• Excellent written and verbalcommunication skills
• Experience of service desk software in particular in relation to ITIL processes

• Ability to effectively identifyproblems, knownerrors, and workarounds
• Ability to identify and presentsolutions and workarounds for problems identified both proactively and reactively
• Strong analytical skills to quickly and accuratelyrespond to reactive problems ensuring that the most appropriate course of action is taken
• Strong technical (infrastructure, network & application) background. The ability to understand and unpick extremely complex technical environments.
• Excellent analytical and statisticalanalysis skills
• Advanced knowledge of Excel & SQL

Desirable skills/experience:

• An appreciation of ERPsolutions, standards, tools and techniques
• Experience in a retail environment
• ITIL v3 Foundation or higher