Service Desk Manager required to join a progressive and growing company from their head office based in Winchester.

The role of Service Desk Manager is to provide day to day supervision for the Service Desk Team which provides a first point of contact to all the internal IT users. This is a customer focused culture, with emphasis on ownership of incidents and requests within the Service Desk team. You will be working throughout the full lifecycle as well from attending support review meetings, staff scheduling, weekly reviews, management of the staff including evaluations, promotions and disciplinary through to the overall planning, directing and reporting of the department as a whole.

The correct candidate for the Service Desk Manager position will have at least three years working within a similar environment or have managed technical teams previously. You will have:

• Consistently worked within an ITIL environment and preferably hold an ITIL certification
• Strong customer service skills
• Come from a technical background
• Experience of the creation and upkeep of SLA's and KPI's
• Excellent team management experience

This is an excellent opportunity to join a company that would be able to offer further career progression opportunities along with some excellent benefits.

Service Desk Manager required to join a progressive and growing company from their head office based in Winchester.

The role of Service Desk Manager is to provide day to day supervision for the Service Desk Team which provides a first point of contact to all the internal IT users. This is a customer focused culture, with emphasis on ownership of incidents and requests within the Service Desk team. You will be working throughout the full lifecycle as well from attending support review meetings, staff scheduling, weekly reviews, management of the staff including evaluations, promotions and disciplinary through to the overall planning, directing and reporting of the department as a whole.

The correct candidate for the Service Desk Manager position will have at least three years working within a similar environment or have managed technical teams previously. You will have:

• Consistently worked within an ITIL environment and preferably hold an ITIL certification
• Strong customer service skills
• Come from a technical background
• Experience of the creation and upkeep of SLA's and KPI's
• Excellent team management experience

This is an excellent opportunity to join a company that would be able to offer further career progression opportunities along with some excellent benefits.

Frontend Developer - JavaScript - York - Up to £50,000 DOE + Open-ended holidays, flexible benefits plus much more ...

The Role

An experienced Frontend Developeris required to join one of the fastest growing shared economy platforms in the UK working on a product which truly is the first of it's kind. Working within a renowned tight-knit team of Designers, Developers and Tech-Fanatics alike, the internal progression here is what you make of it whether that be growing your own team or getting stuck in with a completely new tech-stack - front end today, mobile tomorrow?

This is a permanent role which will enable you to have autonomy and responsibility within a small team to be innovative, developing and leading forward-thinking projects which will drive the purpose of this companys product and the projected success it is to have on a global scale in 2020 and beyond. The Frontend Developer will be required to have had experienced at a Mid-Level to Senior level working with the latest JavaScript frameworks in a collaborative environment - therefore it is open to all Frontend Developers who want to learn, progress and mentor

As the Frontend Developeryou will join a unique and enviable place to work that really care about your work life balance, with a benefits package to match that and a social atmosphere that will get you out of bed on Saturday wishing it was a Monday! If that wasn't enough you will be working in the heart of Britains gem, York City Center!

The Skills

• HTML
• CSS
• JavaScript (any modern framework)
• LESS/SCSS

The Company

This is a phenomenally successful company who take pride in being the leader and the only one of its kind in its field, having established themselves as a highly reputable start-up product that has taken off like a duck to water. This role will be an asset to your career development as they are looking to bring someone into their company who will develop their career internally as the company grows. With an amazing benefits package, this company know how to enable a work life balance to put most companies, SME and PLC's to shame!

Apply

This role won't be around for long, so apply today to unlock these benefits and working lifestyle!

Frontend Developer - JavaScript - York - Up to £50,000 DOE + Open-ended holidays, flexible benefits plus much more ...

Oscar Technology is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy at https://our-privacy-policy.

Frontend Developer - JavaScript - York - Up to £50,000 DOE + Open-ended holidays, flexible benefits plus much more ...

The Role

An experienced Frontend Developeris required to join one of the fastest growing shared economy platforms in the UK working on a product which truly is the first of it's kind. Working within a renowned tight-knit team of Designers, Developers and Tech-Fanatics alike, the internal progression here is what you make of it whether that be growing your own team or getting stuck in with a completely new tech-stack - front end today, mobile tomorrow?

This is a permanent role which will enable you to have autonomy and responsibility within a small team to be innovative, developing and leading forward-thinking projects which will drive the purpose of this companys product and the projected success it is to have on a global scale in 2020 and beyond. The Frontend Developer will be required to have had experienced at a Mid-Level to Senior level working with the latest JavaScript frameworks in a collaborative environment - therefore it is open to all Frontend Developers who want to learn, progress and mentor

As the Frontend Developeryou will join a unique and enviable place to work that really care about your work life balance, with a benefits package to match that and a social atmosphere that will get you out of bed on Saturday wishing it was a Monday! If that wasn't enough you will be working in the heart of Britains gem, York City Center!

The Skills

• HTML
• CSS
• JavaScript (any modern framework)
• LESS/SCSS

The Company

This is a phenomenally successful company who take pride in being the leader and the only one of its kind in its field, having established themselves as a highly reputable start-up product that has taken off like a duck to water. This role will be an asset to your career development as they are looking to bring someone into their company who will develop their career internally as the company grows. With an amazing benefits package, this company know how to enable a work life balance to put most companies, SME and PLC's to shame!

Apply

This role won't be around for long, so apply today to unlock these benefits and working lifestyle!

Frontend Developer - JavaScript - York - Up to £50,000 DOE + Open-ended holidays, flexible benefits plus much more ...

Oscar Technology is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy at https://our-privacy-policy.

SteppingStones are working with a leading IT Solutions provider in the Cayman Islands who offer a variety of IT services including Server support, Network Security, Cloud Solutions and Desktop Support.

Our client is looking for a professional Microsoft Engineer to provide support to existing clients but also to support the expansion plans within the Managed Services sector.

Ideally you will be a customer-focused Microsoft Engineer who is looking for a new challenge within a dynamic and growing organization on the island. You will be the key point of contact for all Microsoft offerings both internally and externally.

This position offers a competetive tax free salary, car allowance and a very generous bonus/ overtime scheme!

Person Specification

• A self-starter and highly motivated
• Able to work with the sales team to provide sales opportunities from
  problem analysis and aid with sales where needed
• A part of regular review meetings and report on quality and
  performance of cloud services
• A point of escalation for clients for technical queries
• Managing customer support requests, providing on-going proactive
  and reactive support

Skills, Experience and Qualifications

• At least 3 years’ experience supporting and implementing the Microsoft solution
• At least one Microsoft qualification in a server or cloud
• Ability to migrate different business units to single, Office 365 or Azure environment.
• In depth knowledge of Microsoft Office 365’s Cloud suite including Office, Skype for Business, SharePoint, Teams and OneDrive
• Ability to Implement and manage Active Directory Federation Services (ADFS)
• Engineering Single sign on (SSO)
• Working with SharePoint/Exchange 2010, 2013, 2016 and Exchange Hybrid servers
• Ability to Implement and manage Microsoft Exchange both on premise and online
• Evidence of completed projects migrating clients to Microsoft Server 2016 and office 365
• Ability to create/test/deploy Windows Server, Active Directory, GPO’s
  and SCCM
• MCSA Office 365 / Azure (Desirable)

SteppingStones are working with a leading IT Solutions provider in the Cayman Islands who offer a variety of IT services including Server support, Network Security, Cloud Solutions and Desktop Support.

Our client is looking for a professional Microsoft Engineer to provide support to existing clients but also to support the expansion plans within the Managed Services sector.

Ideally you will be a customer-focused Microsoft Engineer who is looking for a new challenge within a dynamic and growing organization on the island. You will be the key point of contact for all Microsoft offerings both internally and externally.

This position offers a competetive tax free salary, car allowance and a very generous bonus/ overtime scheme!

Person Specification

• A self-starter and highly motivated
• Able to work with the sales team to provide sales opportunities from
  problem analysis and aid with sales where needed
• A part of regular review meetings and report on quality and
  performance of cloud services
• A point of escalation for clients for technical queries
• Managing customer support requests, providing on-going proactive
  and reactive support

Skills, Experience and Qualifications

• At least 3 years’ experience supporting and implementing the Microsoft solution
• At least one Microsoft qualification in a server or cloud
• Ability to migrate different business units to single, Office 365 or Azure environment.
• In depth knowledge of Microsoft Office 365’s Cloud suite including Office, Skype for Business, SharePoint, Teams and OneDrive
• Ability to Implement and manage Active Directory Federation Services (ADFS)
• Engineering Single sign on (SSO)
• Working with SharePoint/Exchange 2010, 2013, 2016 and Exchange Hybrid servers
• Ability to Implement and manage Microsoft Exchange both on premise and online
• Evidence of completed projects migrating clients to Microsoft Server 2016 and office 365
• Ability to create/test/deploy Windows Server, Active Directory, GPO’s
  and SCCM
• MCSA Office 365 / Azure (Desirable)

IT Infrastructure Manager - London (up to £45K + remote)

A well-known not-for-profit organisation in the heart of London are looking for an IT Infrastructure Team Leader to join the team on a permanent basis and spearhead a number of critical IT/Infrastructure projects over the coming years. The business are approaching an exciting time in their lifecycle as they are looking to migrate into Azure and do entire WAN refresh.

The ideal candidate will come from a hands-on background, will have solid knowledge around Network Infrastructure and will have strong managerial capabilities revolving around project management, stakeholder management and team leadership.

Industry qualifications i.e. CCNA, MCSE, CISSP, ITIL, Prince 2 etc. are highly desirable for the role as is any experience centred around IT Security & Business Systems (ERP, CRM etc.).

Key Skills:

** Previous experience as an Infrastructure Manager, Team Leader or IT/Network Manager

** Solid Networking knowledge - WAN, LAN, VLAN, TCP/IP

** VOIP experience

** Supplier Relationship Management, Stakeholder Management (internal/external)

** Project Management & Team Leadership

** Some relevant industry qualifications (CCNA, MCSE, CISSP, ITIL, Prince 2 etc.)

Beneficial:

** Microsoft Azure, Office 365 Services (SharePoint, Teams etc.)

** Dynamics 365

** IT Security knowledge / Data Protection

** ERP / Business Systems experience

Benefits:

** Opportunity to progress to Director-level

** Remote work allowance / flexible working

** 11% pension contribution

** 25 days holiday (excluding bank holidays)

** Private healthcare

This is an immediate requirement and the client are looking to conduct interviews asap - for immediate consideration please forward your latest CV ASAP. For any questions on the position or for any further detail please reach out to me directly.

Keywords: Infrastructure Manager, IT Manager, Network Manager, IT Service Manager, Project Management, Networking, Network Infrastructure, LAN, WAN, VLAN, WLAN, TCP/IP, VOIP, Office 365, Azure, SharePoint, Teams, Dynamics 365

IT Infrastructure Manager - London (up to £45K + remote)

For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs

Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.

IT Infrastructure Manager - London (up to £45K + remote)

A well-known not-for-profit organisation in the heart of London are looking for an IT Infrastructure Team Leader to join the team on a permanent basis and spearhead a number of critical IT/Infrastructure projects over the coming years. The business are approaching an exciting time in their lifecycle as they are looking to migrate into Azure and do entire WAN refresh.

The ideal candidate will come from a hands-on background, will have solid knowledge around Network Infrastructure and will have strong managerial capabilities revolving around project management, stakeholder management and team leadership.

Industry qualifications i.e. CCNA, MCSE, CISSP, ITIL, Prince 2 etc. are highly desirable for the role as is any experience centred around IT Security & Business Systems (ERP, CRM etc.).

Key Skills:

** Previous experience as an Infrastructure Manager, Team Leader or IT/Network Manager

** Solid Networking knowledge - WAN, LAN, VLAN, TCP/IP

** VOIP experience

** Supplier Relationship Management, Stakeholder Management (internal/external)

** Project Management & Team Leadership

** Some relevant industry qualifications (CCNA, MCSE, CISSP, ITIL, Prince 2 etc.)

Beneficial:

** Microsoft Azure, Office 365 Services (SharePoint, Teams etc.)

** Dynamics 365

** IT Security knowledge / Data Protection

** ERP / Business Systems experience

Benefits:

** Opportunity to progress to Director-level

** Remote work allowance / flexible working

** 11% pension contribution

** 25 days holiday (excluding bank holidays)

** Private healthcare

This is an immediate requirement and the client are looking to conduct interviews asap - for immediate consideration please forward your latest CV ASAP. For any questions on the position or for any further detail please reach out to me directly.

Keywords: Infrastructure Manager, IT Manager, Network Manager, IT Service Manager, Project Management, Networking, Network Infrastructure, LAN, WAN, VLAN, WLAN, TCP/IP, VOIP, Office 365, Azure, SharePoint, Teams, Dynamics 365

IT Infrastructure Manager - London (up to £45K + remote)

For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs

Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.