keywords/skills

Showing page 280 of 3819 (10 in 0.931 seconds)

  • Shoreham-by-Sea
  • £35,000 - £50,000 per annum
    • Permanent
  • 10 Mar 2020

Service Desk Manager - £37,000 - £50,000

If you have MSP experience, and management experience then this Service Desk Manager role is ideal for you. In this role you will manage the day to day running of Service Desk dealing with multiple technologies. It will be a duty of yours to identify best methods for first contact resolution, and you will also share your knowledge to help train 1st line staff.

The Role:

  • Ensuring all Service Desk staff are adhering to service level targets and escalating tickets where required
  • Establish best practices through the entire technical support process within Service Desk
  • Continuously look to Improve the processes for ticket flow to improve the efficiency and reduce resource per ticket, liaising with other leads/managers to ensure the process joins correctly within the function
  • Recruit, train, coach and mentor Technical Support Advisors (1st line) including career development with personal development plans, performance and potential
  • Contribute to improving customer support by actively responding to queries and handling complaints and advising Service Desk on best practice for incident management
  • Work closely with Service Desk Manager (2nd & 3rd Line) in order to advise best practice for ticket resolution processes/incident management
  • Manage the daily running and ticket flow of the Service Desk
  • Use the data analysis provided for the Service Desk to ensure productivity and highlight areas for improvement
  • Define and be responsible for ensuring the escalation paths are adhered to for the following categorise; Customer, Supplier, Technical, Commercial

Skills Required

  • Service Desk Manager experience
  • Proven people management skills, working with SLTs, Service Levels and KPI's
  • MSP environment experience
  • Strong customer service skills and ability to develop teams
  • ITIL qualification/Knowledge Desirable
  • Strong Technical Skills with Windows, Exchange, Office 365, VMware and Networking Technologies
  • Experience with a range Service Desk Monitoring tools

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. Privacy Policy.Equal Opportunity and Diversity Policy.

  • Shoreham-by-Sea
  • £35,000 - £50,000 per annum
    • Permanent
  • 10 Mar 2020

Service Desk Manager - £37,000 - £50,000

If you have MSP experience, and management experience then this Service Desk Manager role is ideal for you. In this role you will manage the day to day running of Service Desk dealing with multiple technologies. It will be a duty of yours to identify best methods for first contact resolution, and you will also share your knowledge to help train 1st line staff.

The Role:

  • Ensuring all Service Desk staff are adhering to service level targets and escalating tickets where required
  • Establish best practices through the entire technical support process within Service Desk
  • Continuously look to Improve the processes for ticket flow to improve the efficiency and reduce resource per ticket, liaising with other leads/managers to ensure the process joins correctly within the function
  • Recruit, train, coach and mentor Technical Support Advisors (1st line) including career development with personal development plans, performance and potential
  • Contribute to improving customer support by actively responding to queries and handling complaints and advising Service Desk on best practice for incident management
  • Work closely with Service Desk Manager (2nd & 3rd Line) in order to advise best practice for ticket resolution processes/incident management
  • Manage the daily running and ticket flow of the Service Desk
  • Use the data analysis provided for the Service Desk to ensure productivity and highlight areas for improvement
  • Define and be responsible for ensuring the escalation paths are adhered to for the following categorise; Customer, Supplier, Technical, Commercial

Skills Required

  • Service Desk Manager experience
  • Proven people management skills, working with SLTs, Service Levels and KPI's
  • MSP environment experience
  • Strong customer service skills and ability to develop teams
  • ITIL qualification/Knowledge Desirable
  • Strong Technical Skills with Windows, Exchange, Office 365, VMware and Networking Technologies
  • Experience with a range Service Desk Monitoring tools

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. Privacy Policy.Equal Opportunity and Diversity Policy.

  • Plymouth
  • £35,176 - £38,833 per annum
    • Permanent
  • 10 Mar 2020

Here at HM Land Registry we have an exciting opportunity for a Data Quality Manager to join our team based in Plymouth. You will join us on a Full-time, Job share or Part-time basis and you will receive a highly competitive salary of £35,176 - £38,833 per annum.

HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion. This enables over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales.

This is a very exciting time to join the in-house, award-winning Digital, Data and Technology (DDaT) Directorate. It is at the heart of our move to be a digital, data-driven organisation with the ambition to provide our customers with modern, efficient digital services

We are now looking for an experienced Data Quality Manager to join our Digital, Data and Technology team to help us to achieve this.

Responsibilities of our Data Quality Manager include:

As Data Quality Manager, you will co-ordinate and manage a team to deliver data quality assurance assessments for the Local Land Charges data migration process. You will ensure the facilitation of this by ensuring Quality Assurance is delivered effectively, efficiently and consistently across a variety of predesignated check points; the submitted data has achieved the requisite level of accuracy, completeness and conformance against published data standards and appropriate feedback is given internally and externally that delivers improvement in respect of both production output and production processes.

What we’re looking for in our Data Quality Manager:

To meet the requirements of this role you will already have experience of managing a quality assurance or production team. In addition, you will have proven experience of evaluating data against standards, specifications and schemas and utilising data to influence decisions and drive recommendations.

You have responsibility for scheduling, balancing and prioritising quality assurance assessments against multiple work streams, therefore you can confidently manage conflicting priorities to ensure delivery is achieved within timescales. You will have experience of assimilating and assessing interdependent processes, making recommendations for improvement and have the ability to accurately assess a range of information to arrive at a pragmatic, risk-based decision.

Benefits of becoming our Data Quality Manager:

We offer very competitive terms, conditions and benefits. We provide excellent opportunities for career progression, training and development. You will have access to Civil Service pension and benefits arrangements and generous leave allowances, as well as flexible/remote working – exactly what you would expect from a progressive employer.

It is a great place to work, where difference is celebrated and we’re committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve. Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan.

To continue your application for our Data Quality Manager role, please click ‘Apply’ now.

Closing Date: Sunday 22nd March 2020

  • Plymouth
  • £35,176 - £38,833 per annum
    • Permanent
  • 10 Mar 2020

Here at HM Land Registry we have an exciting opportunity for a Data Quality Manager to join our team based in Plymouth. You will join us on a Full-time, Job share or Part-time basis and you will receive a highly competitive salary of £35,176 - £38,833 per annum.

HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion. This enables over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales.

This is a very exciting time to join the in-house, award-winning Digital, Data and Technology (DDaT) Directorate. It is at the heart of our move to be a digital, data-driven organisation with the ambition to provide our customers with modern, efficient digital services

We are now looking for an experienced Data Quality Manager to join our Digital, Data and Technology team to help us to achieve this.

Responsibilities of our Data Quality Manager include:

As Data Quality Manager, you will co-ordinate and manage a team to deliver data quality assurance assessments for the Local Land Charges data migration process. You will ensure the facilitation of this by ensuring Quality Assurance is delivered effectively, efficiently and consistently across a variety of predesignated check points; the submitted data has achieved the requisite level of accuracy, completeness and conformance against published data standards and appropriate feedback is given internally and externally that delivers improvement in respect of both production output and production processes.

What we’re looking for in our Data Quality Manager:

To meet the requirements of this role you will already have experience of managing a quality assurance or production team. In addition, you will have proven experience of evaluating data against standards, specifications and schemas and utilising data to influence decisions and drive recommendations.

You have responsibility for scheduling, balancing and prioritising quality assurance assessments against multiple work streams, therefore you can confidently manage conflicting priorities to ensure delivery is achieved within timescales. You will have experience of assimilating and assessing interdependent processes, making recommendations for improvement and have the ability to accurately assess a range of information to arrive at a pragmatic, risk-based decision.

Benefits of becoming our Data Quality Manager:

We offer very competitive terms, conditions and benefits. We provide excellent opportunities for career progression, training and development. You will have access to Civil Service pension and benefits arrangements and generous leave allowances, as well as flexible/remote working – exactly what you would expect from a progressive employer.

It is a great place to work, where difference is celebrated and we’re committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve. Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan.

To continue your application for our Data Quality Manager role, please click ‘Apply’ now.

Closing Date: Sunday 22nd March 2020

  • Leeds
  • £35,000 - £50,000 per annum
    • Permanent
  • 10 Mar 2020

Are you an experienced and talented Developer looking to take the next step in your career?

We've got a big and exciting project to hit this year and we're looking for developers to help bring it to life. This is your chance to really get your teeth into exciting projects, this year and beyond and it will be a fantastic opportunity to showcase your skills in a supportive and energising environment!

If you're passionate and someone who lives and breathes software development - we want to speak to you!!

Who are DealTrak

DealTrak are a Leeds-based tech firm, located in a brilliant spot on Leeds Dock. We are part of the AutoProtect Group and, together with AutoProtect, Shine! Repair and i-Comply, we supply best-of-breed products and services to the automotive industry. AutoProtect Group deliver one-click F&I (Finance & Insurance) and unrivalled data insights to our customers.

Why work for us?

We've built a creative environment that allows our development team stay ahead of the curve. We actively encourage ideas and innovation and we're not afraid to disrupt the market!

We're an accredited Investors in People organisation and on the Workplace Wellbeing Charter - meaning we value our people and have a commitment to nurturing their development.

We're not into micro-management and we foster an agile working policy, so if you need to work from home sometimes, you can. Our office is pretty cool though, we're based right on the banks of the canal. Fancy getting the Leeds Dock water taxi to work? It drops you right outside.

You can expect a host of perks that help create an informal relaxed place to work… pool table, dart board, free fruit and fancy coffee. We have a great charity and social committee who are always coming up with fun things to do and we also like to welcome some of our DealTrak dogs into the office from time to time!

We think all this makes DealTrak a great place to work.

Our Opportunity

We've got a big and exciting project to hit this year and we need developers to help us make it happen. We are looking for developers to contribute to all aspects of ongoing software development, based at our brilliant Tech hub in Leeds. You'll be involved in the whole lifecycle - specification, development, testing and the launching of new code & functionality.

Main responsibilities for this role;

  • You will be writing and overseeing the production of high-quality source code
  • You'll be collaborating with our team to set specifications for new applications
  • You'll be performing unit and integration testing - as well as troubleshooting and debugging applications
  • You'll evaluate existing applications to reprogram, update and add new features
  • You'll develop technical documents and handbooks to accurately represent application design and code

Developer | PHP | Agile | SCRUM | MVC Frameworks | Symfony 4+ | Zend | Laravel | Coding | Debugging | Testing | Source Code | Git | Linux | AWS | Querying | NoSQL | Graph

Benefits

Monthly social activities / Fitness and Health Discounts / Health Cash Plan / Travel Loan Schemes / Contributed Pension Scheme / Flexible Working / Company profit related bonus scheme / Outstanding working environment / Attractive holiday increasing with service / Opportunities to develop new skills at events & technical forums

Essential Skills

  • Extensive PHP experience.
  • Significant exposure to modern MVC frameworks is essential, e.g. Symfony 4+, Zend, Laravel.
  • Conform to coding standards (PSR1/2) and participate in code reviews.
  • Knowledge of Object Orientated PHP and MVC.
  • Experience using Git for version control.
  • Development in a Linux environment.
  • Good working knowledge of SCRUM and Agile ways of working.

Desirable Skills

  • Experience developing within an AWS environment.
  • Experience querying and optimising data storage solutions such as relational, NoSQL and Graph.

About Company

For over 15 years, the DealTrak platform has brought F&I transactions to life in the motor finance industry. Previously Frontline Solutions, DealTrak remains focused on delivering positive outcomes for everyone involved in the motor Finance and Insurance world. We support the whole UK automotive sector and work with Dealers, Brokers, Lenders, OEMs and Insurers of all sizes. We're committed to client support and have a proactive approach to helping our users have the best possible experience with the DealTrak platform.

  • Leeds
  • £35,000 - £50,000 per annum
    • Permanent
  • 10 Mar 2020

Are you an experienced and talented Developer looking to take the next step in your career?

We've got a big and exciting project to hit this year and we're looking for developers to help bring it to life. This is your chance to really get your teeth into exciting projects, this year and beyond and it will be a fantastic opportunity to showcase your skills in a supportive and energising environment!

If you're passionate and someone who lives and breathes software development - we want to speak to you!!

Who are DealTrak

DealTrak are a Leeds-based tech firm, located in a brilliant spot on Leeds Dock. We are part of the AutoProtect Group and, together with AutoProtect, Shine! Repair and i-Comply, we supply best-of-breed products and services to the automotive industry. AutoProtect Group deliver one-click F&I (Finance & Insurance) and unrivalled data insights to our customers.

Why work for us?

We've built a creative environment that allows our development team stay ahead of the curve. We actively encourage ideas and innovation and we're not afraid to disrupt the market!

We're an accredited Investors in People organisation and on the Workplace Wellbeing Charter - meaning we value our people and have a commitment to nurturing their development.

We're not into micro-management and we foster an agile working policy, so if you need to work from home sometimes, you can. Our office is pretty cool though, we're based right on the banks of the canal. Fancy getting the Leeds Dock water taxi to work? It drops you right outside.

You can expect a host of perks that help create an informal relaxed place to work… pool table, dart board, free fruit and fancy coffee. We have a great charity and social committee who are always coming up with fun things to do and we also like to welcome some of our DealTrak dogs into the office from time to time!

We think all this makes DealTrak a great place to work.

Our Opportunity

We've got a big and exciting project to hit this year and we need developers to help us make it happen. We are looking for developers to contribute to all aspects of ongoing software development, based at our brilliant Tech hub in Leeds. You'll be involved in the whole lifecycle - specification, development, testing and the launching of new code & functionality.

Main responsibilities for this role;

  • You will be writing and overseeing the production of high-quality source code
  • You'll be collaborating with our team to set specifications for new applications
  • You'll be performing unit and integration testing - as well as troubleshooting and debugging applications
  • You'll evaluate existing applications to reprogram, update and add new features
  • You'll develop technical documents and handbooks to accurately represent application design and code

Developer | PHP | Agile | SCRUM | MVC Frameworks | Symfony 4+ | Zend | Laravel | Coding | Debugging | Testing | Source Code | Git | Linux | AWS | Querying | NoSQL | Graph

Benefits

Monthly social activities / Fitness and Health Discounts / Health Cash Plan / Travel Loan Schemes / Contributed Pension Scheme / Flexible Working / Company profit related bonus scheme / Outstanding working environment / Attractive holiday increasing with service / Opportunities to develop new skills at events & technical forums

Essential Skills

  • Extensive PHP experience.
  • Significant exposure to modern MVC frameworks is essential, e.g. Symfony 4+, Zend, Laravel.
  • Conform to coding standards (PSR1/2) and participate in code reviews.
  • Knowledge of Object Orientated PHP and MVC.
  • Experience using Git for version control.
  • Development in a Linux environment.
  • Good working knowledge of SCRUM and Agile ways of working.

Desirable Skills

  • Experience developing within an AWS environment.
  • Experience querying and optimising data storage solutions such as relational, NoSQL and Graph.

About Company

For over 15 years, the DealTrak platform has brought F&I transactions to life in the motor finance industry. Previously Frontline Solutions, DealTrak remains focused on delivering positive outcomes for everyone involved in the motor Finance and Insurance world. We support the whole UK automotive sector and work with Dealers, Brokers, Lenders, OEMs and Insurers of all sizes. We're committed to client support and have a proactive approach to helping our users have the best possible experience with the DealTrak platform.

  • Bath
  • £35,000 per annum
    • Permanent
  • 10 Mar 2020
Role: Manual Software Test Analyst
Skills: - Experience Manual testing ideally with Web Applications, UAT Testing, Systems Acceptance Testing, Reporting, documenting and planning, Business Analysis skills and Knowledge of SQL
I have a client who are a Small Sized Financial Company based in Bath who are looking for a Manual Software Test Analyst on a permanent basis who has experience with Manual testing ideally with Web Applications, UAT Testing, Systems Acceptance Testing, Reporting, documenting and planning, Business Analysis skills and Knowledge of SQL on a Permanent basis.
For the right candidate they are offering a basic salary up to £35,000 dependent on experience

Skills and Experience Required

  • Excellent communication and people skills
  • Experience Manual testing ideally with Web Applications
  • UAT Testing
  • Systems Acceptance Testing
  • Report and plan test activity progress
  • Ensure the quality and reliability of software releases
  • Document and escalate defects
  • Business Analysis skills
  • Knowledge of SQL is desirable
If this Manual Software Test Analyst role with experience of Manual testing ideally with Web Applications, UAT Testing, Systems Acceptance Testing, Reporting, documenting and planning, Business Analysis skills and Knowledge of SQL is of interest then please forward your CV along with references and salary expectations and I will endeavour to contact within 2 working days to discuss further.
Please Note: If this Manual Software Test Analyst opportunity is not of interest and you know of anyone whom it may be suitable for then please forward this on as our client is looking to interview ASAP.
  • Bath
  • £35,000 per annum
    • Permanent
  • 10 Mar 2020
Role: Manual Software Test Analyst
Skills: - Experience Manual testing ideally with Web Applications, UAT Testing, Systems Acceptance Testing, Reporting, documenting and planning, Business Analysis skills and Knowledge of SQL
I have a client who are a Small Sized Financial Company based in Bath who are looking for a Manual Software Test Analyst on a permanent basis who has experience with Manual testing ideally with Web Applications, UAT Testing, Systems Acceptance Testing, Reporting, documenting and planning, Business Analysis skills and Knowledge of SQL on a Permanent basis.
For the right candidate they are offering a basic salary up to £35,000 dependent on experience

Skills and Experience Required

  • Excellent communication and people skills
  • Experience Manual testing ideally with Web Applications
  • UAT Testing
  • Systems Acceptance Testing
  • Report and plan test activity progress
  • Ensure the quality and reliability of software releases
  • Document and escalate defects
  • Business Analysis skills
  • Knowledge of SQL is desirable
If this Manual Software Test Analyst role with experience of Manual testing ideally with Web Applications, UAT Testing, Systems Acceptance Testing, Reporting, documenting and planning, Business Analysis skills and Knowledge of SQL is of interest then please forward your CV along with references and salary expectations and I will endeavour to contact within 2 working days to discuss further.
Please Note: If this Manual Software Test Analyst opportunity is not of interest and you know of anyone whom it may be suitable for then please forward this on as our client is looking to interview ASAP.
  • Birmingham
  • £35,000 - £45,000 per annum
    • Permanent
  • 10 Mar 2020
PHP Web Developer

Salary: £35,000 - £45,000

Location: Birmingham

Permanent

A fantastic opportunity has opened for a PHP Web Developer to join one of my favorite clients. They are looking for someone, eager to develop and grow their own skills within a friendly team of already established PHP Developers.

PHP Web Developer required skills:
  • LAMP Stack experience
  • HTML, CSS, Javascript experience
  • Github experience
  • Laravel experience
  • API experience
  • JSON experience
  • Composer experience
If you are interested and want to know more, please get in touch, Send your CV to

if you know anyone who would be interested, then let me know! At Premier we offer up to £500 for a referral
  • Birmingham
  • £35,000 - £45,000 per annum
    • Permanent
  • 10 Mar 2020
PHP Web Developer

Salary: £35,000 - £45,000

Location: Birmingham

Permanent

A fantastic opportunity has opened for a PHP Web Developer to join one of my favorite clients. They are looking for someone, eager to develop and grow their own skills within a friendly team of already established PHP Developers.

PHP Web Developer required skills:
  • LAMP Stack experience
  • HTML, CSS, Javascript experience
  • Github experience
  • Laravel experience
  • API experience
  • JSON experience
  • Composer experience
If you are interested and want to know more, please get in touch, Send your CV to

if you know anyone who would be interested, then let me know! At Premier we offer up to £500 for a referral