Medical Protection Society (MPS) is the world’s leading protection organisation for doctors, dentists and healthcare professionals. We protect and support the professional interests of more than 300,000 members around the world, in countries as diverse as the United Kingdom, South Africa and Hong Kong.

The purpose of the role is to support technical and strategic direction to multiple areas of D&C in the development of technical data warehouse solutions using an effective blend of strategic and tactical focus.

Responsible for assisting in the development business solutions that interface with applications/tooling and the Enterprise data warehouse. This also includes designing data structures and access methods.

Collaborating with stakeholders to understand their needs, formulate and complete end-to-end analysis that includes business requirements to technical translation, data discovery, proposing architectural designs, developing solution designs including logical and physical data modelling, and producing ongoing scaled deliverables and presentations.

• 12% company pension contribution (3% from the individual)
• Annual bonus scheme up to 10% (for permanent roles)
• Private Medical Insurance
• Health Care Cash Plan
• 25 days annual leave, plus bank holidays

• To design and oversee the implementation of best-fit technical data tools to project and strategic requirements.
• Manage relationship with COE in relation to business data (internal as well external) to ensure business needs are fulfilled on time
• Engage with stakeholders and programme teams to shape and scope upcoming projects.
• Interpreting Data warehouse requirements and documenting them in line with design specifications.
• Working alongside PMs and tech leads to understand functional and non-functional data management and requirements.
• Understand modern Industry trends and develop in-depth analyses and data platform solutions that provide actionable tasks.
• Prepare and carry out DWH analysis new projects
• The performance of all tasks and production of appropriate project documentation to ensure the successful capture of requirements to support business change. This will typically involve:
  • Logical and physical data modelling
  • Understand the business and capture data warehouse requirements from business with alignment  of the CoE  

Technical Skills:

• Data Modelling and information flow diagrams.
• Develop and enhance physical data models in line with new and changing requirements and define and own modelling within a delivery team from a physical perspective on a day to day basis.
• Provide consultancy and technical support across the business.
• Supporting, defining and managing work packages that deliver elements of an information management solution e.g. data warehouse, data mart, ETL service, operational data store.

Decision Making:

• Identify the most appropriate people from whom to elicit information, and also capable of deciding how best to resolve conflicting requirements (including knowing when to escalate issues).
• Provide relevant information and guidance to senior management to help make major decisions and recommendations regarding business change projects.

We strive to be much more than a last line of defence by being at our members’ side at every step, offering support, advice and world-class defence. Membership provides access to expert advice and support together with the right to request indemnity for complaints or claims arising from professional practice.

We continue to invest in our team to ensure that we are delivering the best possible service for members. This was recognised in 2019 when we were awarded an Investors in People Silver award.

Medical Protection Society (MPS) is the world’s leading protection organisation for doctors, dentists and healthcare professionals. We protect and support the professional interests of more than 300,000 members around the world, in countries as diverse as the United Kingdom, South Africa and Hong Kong.

The purpose of the role is to support technical and strategic direction to multiple areas of D&C in the development of technical data warehouse solutions using an effective blend of strategic and tactical focus.

Responsible for assisting in the development business solutions that interface with applications/tooling and the Enterprise data warehouse. This also includes designing data structures and access methods.

Collaborating with stakeholders to understand their needs, formulate and complete end-to-end analysis that includes business requirements to technical translation, data discovery, proposing architectural designs, developing solution designs including logical and physical data modelling, and producing ongoing scaled deliverables and presentations.

• 12% company pension contribution (3% from the individual)
• Annual bonus scheme up to 10% (for permanent roles)
• Private Medical Insurance
• Health Care Cash Plan
• 25 days annual leave, plus bank holidays

• To design and oversee the implementation of best-fit technical data tools to project and strategic requirements.
• Manage relationship with COE in relation to business data (internal as well external) to ensure business needs are fulfilled on time
• Engage with stakeholders and programme teams to shape and scope upcoming projects.
• Interpreting Data warehouse requirements and documenting them in line with design specifications.
• Working alongside PMs and tech leads to understand functional and non-functional data management and requirements.
• Understand modern Industry trends and develop in-depth analyses and data platform solutions that provide actionable tasks.
• Prepare and carry out DWH analysis new projects
• The performance of all tasks and production of appropriate project documentation to ensure the successful capture of requirements to support business change. This will typically involve:
  • Logical and physical data modelling
  • Understand the business and capture data warehouse requirements from business with alignment  of the CoE  

Technical Skills:

• Data Modelling and information flow diagrams.
• Develop and enhance physical data models in line with new and changing requirements and define and own modelling within a delivery team from a physical perspective on a day to day basis.
• Provide consultancy and technical support across the business.
• Supporting, defining and managing work packages that deliver elements of an information management solution e.g. data warehouse, data mart, ETL service, operational data store.

Decision Making:

• Identify the most appropriate people from whom to elicit information, and also capable of deciding how best to resolve conflicting requirements (including knowing when to escalate issues).
• Provide relevant information and guidance to senior management to help make major decisions and recommendations regarding business change projects.

We strive to be much more than a last line of defence by being at our members’ side at every step, offering support, advice and world-class defence. Membership provides access to expert advice and support together with the right to request indemnity for complaints or claims arising from professional practice.

We continue to invest in our team to ensure that we are delivering the best possible service for members. This was recognised in 2019 when we were awarded an Investors in People Silver award.

• Review of existing supply chains in place for digital solutions in use
• Development of risk management, policies and processes to ensure reporting of risks is consistent and the impacts are clearly articulated
• Stakeholder engagement with a view to improving risk ownership by the organisation
• Providing expert advice and guidance to support mitigating controls and activities
• Initiate and maintain a program of improvement
• Activities required with improved alignment to the NIST CSR Framework
• Develop and nurture relationships with key CSD managers and stakeholders and with wider iTECS Managers
• The appointee must have proven Information Security & Risk management capability and demonstrable experience of undertaking work in this are in the public sector
• Project management skills and capabilities including order and method, planning and risk management skills are essential
• Demonstrable robust interpersonal skills, with the ability to communicate effectively and clearly to both technical and business staff

• Several years' experience in Information Security and Risk Management
• Stakeholder engagement and delivering successful outcomes
• Experience in using Risk Management tools and methodologies
• Produce quality documentation and management information
• Self-starter with previous experience of working with minimal supervision and a proactive work ethic when managing numerous competing priorities
• Strong interpersonal and influencing skills, including experience of regular contact, relationship building and conflict resolution
• Excellent verbal and written communication skills to lead, influence and manage internal and external senior staff, with an ability to effectively tailor communications to the audience
• Proven ability to act decisively, accommodate evolving responsibilities and manage competing and shifting priorities with tight deadlines to deliver a demanding area of work
• Ability to innovate and put creative ideas into practice
• Broad understanding of ICT, digital technology, cyber security

• Experience of communicating ICT information to a wide range of stakeholders with differing levels of understanding

• Disclosure Scotland
• BPSS

• Review of existing supply chains in place for digital solutions in use
• Development of risk management, policies and processes to ensure reporting of risks is consistent and the impacts are clearly articulated
• Stakeholder engagement with a view to improving risk ownership by the organisation
• Providing expert advice and guidance to support mitigating controls and activities
• Initiate and maintain a program of improvement
• Activities required with improved alignment to the NIST CSR Framework
• Develop and nurture relationships with key CSD managers and stakeholders and with wider iTECS Managers
• The appointee must have proven Information Security & Risk management capability and demonstrable experience of undertaking work in this are in the public sector
• Project management skills and capabilities including order and method, planning and risk management skills are essential
• Demonstrable robust interpersonal skills, with the ability to communicate effectively and clearly to both technical and business staff

• Several years' experience in Information Security and Risk Management
• Stakeholder engagement and delivering successful outcomes
• Experience in using Risk Management tools and methodologies
• Produce quality documentation and management information
• Self-starter with previous experience of working with minimal supervision and a proactive work ethic when managing numerous competing priorities
• Strong interpersonal and influencing skills, including experience of regular contact, relationship building and conflict resolution
• Excellent verbal and written communication skills to lead, influence and manage internal and external senior staff, with an ability to effectively tailor communications to the audience
• Proven ability to act decisively, accommodate evolving responsibilities and manage competing and shifting priorities with tight deadlines to deliver a demanding area of work
• Ability to innovate and put creative ideas into practice
• Broad understanding of ICT, digital technology, cyber security

• Experience of communicating ICT information to a wide range of stakeholders with differing levels of understanding

• Disclosure Scotland
• BPSS

Service Desk Team Leader
Permanent – Full time (36 hours)
£36,950 – £46,961 per annum
Central London

About us
We’re the independent regulator of the UK’s 700,000 registered nurses, midwives and nursing associates. We set the qualifications students must achieve to step into their first job with the right skills and knowledge to look after patients, mothers, and the public with kindness, skill, respect and compassion.                                                             

Better and safer care for people is at the heart of what we do, supporting nurses, midwives and nursing associates across the UK to strive for the highest standards

By promoting professionalism, we help to inspire confidence among the public and pride among nurses, midwives and nursing associates. Held in high regard, they are able to act as leaders in their communities.

About the role
This is the opportunity to join a dynamic team supporting c800 staff at a time of great change in the organisation and the opportunity to learn. You will lead the Service Desk 1st line support team in providing effective service support and exceptional customer service. This role is 50% technical hands on support and 50% management, you will be managing a team of three Service Desk Analysts.

About you

• It is essential that you hold a ITIL Foundation certificate
• Proven track record in a service management role in an ICT department
• Demonstrable experience of ICT support and break fix
• Experience of incident, problem and change management processes and the tracking of such using ITSM software tools
• Strong focus on customer service where the user/stakeholder experience was key.
• Experience of working with an ITSM toolset – Desirable

Why work for the NMC?
Our people are at the heart of everything we do. We aim to recruit the right people in the right places and we value the contribution they make to the success of our organisation. In return, we offer a comprehensive and competitive benefits package. To find out further information, please look at our benefits page.

To apply
For more information about the role please read the job description and the person specification.

Please click on the apply button at the top or bottom of this advert, where you will be taken through our application process, where you will be asked to submit your experience in line with the essential criteria detailed in our person specification.

Please note that incomplete applications will not be considered.

For any application related queries please contact

Closing date for completed applications: Sunday 22 March at 23:59pm

Interview Date: Week Commencing 30 March 2020

The NMC is an exciting organisation with the ambition to be the leading healthcare regulator. To achieve this, we are working in an agile way that offers great opportunities for people with diverse backgrounds. We are committed to being an inclusive employer.

Working life doesn’t always and we support flexible and agile working wherever we can. No promises but, please chat to our resource team about the flexibility we could offer for this role.

We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, marital status, pregnancy, maternity, disability, or gender identity.

We particularly welcome applications from sections of the community which are currently under represented within our teams, including applicants who identify as Black, Asian and Minority Ethnic (BAME).

Service Desk Team Leader
Permanent – Full time (36 hours)
£36,950 – £46,961 per annum
Central London

About us
We’re the independent regulator of the UK’s 700,000 registered nurses, midwives and nursing associates. We set the qualifications students must achieve to step into their first job with the right skills and knowledge to look after patients, mothers, and the public with kindness, skill, respect and compassion.                                                             

Better and safer care for people is at the heart of what we do, supporting nurses, midwives and nursing associates across the UK to strive for the highest standards

By promoting professionalism, we help to inspire confidence among the public and pride among nurses, midwives and nursing associates. Held in high regard, they are able to act as leaders in their communities.

About the role
This is the opportunity to join a dynamic team supporting c800 staff at a time of great change in the organisation and the opportunity to learn. You will lead the Service Desk 1st line support team in providing effective service support and exceptional customer service. This role is 50% technical hands on support and 50% management, you will be managing a team of three Service Desk Analysts.

About you

• It is essential that you hold a ITIL Foundation certificate
• Proven track record in a service management role in an ICT department
• Demonstrable experience of ICT support and break fix
• Experience of incident, problem and change management processes and the tracking of such using ITSM software tools
• Strong focus on customer service where the user/stakeholder experience was key.
• Experience of working with an ITSM toolset – Desirable

Why work for the NMC?
Our people are at the heart of everything we do. We aim to recruit the right people in the right places and we value the contribution they make to the success of our organisation. In return, we offer a comprehensive and competitive benefits package. To find out further information, please look at our benefits page.

To apply
For more information about the role please read the job description and the person specification.

Please click on the apply button at the top or bottom of this advert, where you will be taken through our application process, where you will be asked to submit your experience in line with the essential criteria detailed in our person specification.

Please note that incomplete applications will not be considered.

For any application related queries please contact

Closing date for completed applications: Sunday 22 March at 23:59pm

Interview Date: Week Commencing 30 March 2020

The NMC is an exciting organisation with the ambition to be the leading healthcare regulator. To achieve this, we are working in an agile way that offers great opportunities for people with diverse backgrounds. We are committed to being an inclusive employer.

Working life doesn’t always and we support flexible and agile working wherever we can. No promises but, please chat to our resource team about the flexibility we could offer for this role.

We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, marital status, pregnancy, maternity, disability, or gender identity.

We particularly welcome applications from sections of the community which are currently under represented within our teams, including applicants who identify as Black, Asian and Minority Ethnic (BAME).

Web Manager - Contract - £36k per annum - Belfast

Your new company
Web Manager role based in Belfast with a well-known public organisation on an initial 6-month contract, with a view of going permanent.

Your new role
As a Web Manager, you will be responsible for the management of a team of two web publishing staff, including managing and developing staff as well as evaluating their work. You will work effectively in time and politically sensitive situations whilst meeting deadlines. It will also be your responsibility to contribute to the early development of a new website strategy, whilst using data to continuously improve the current websites.

What you'll need to succeed

• Five GCSE passes at Grade A, B or C in five separate subjects, including English Language and Maths or relevant or formal qualifications of an equivalent or higher standard.
• Minimum 2 years' website management experience gained within the last 5 years.
• Experience of using HTML (including CSS) for creating and maintaining complex page layouts.
• Previous experience of using web development and publishing tools, such as Adobe Dreamweaver.
• Experience of web design skills, including graphic handling and image management.

What you'll get in return
You will gain the experience to work within a well-respected public-sector organisation, whilst receiving a competitive salary. Employees will also be able to avail of flexible working.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Web Manager - Contract - £36k per annum - Belfast

Your new company
Web Manager role based in Belfast with a well-known public organisation on an initial 6-month contract, with a view of going permanent.

Your new role
As a Web Manager, you will be responsible for the management of a team of two web publishing staff, including managing and developing staff as well as evaluating their work. You will work effectively in time and politically sensitive situations whilst meeting deadlines. It will also be your responsibility to contribute to the early development of a new website strategy, whilst using data to continuously improve the current websites.

What you'll need to succeed

• Five GCSE passes at Grade A, B or C in five separate subjects, including English Language and Maths or relevant or formal qualifications of an equivalent or higher standard.
• Minimum 2 years' website management experience gained within the last 5 years.
• Experience of using HTML (including CSS) for creating and maintaining complex page layouts.
• Previous experience of using web development and publishing tools, such as Adobe Dreamweaver.
• Experience of web design skills, including graphic handling and image management.

What you'll get in return
You will gain the experience to work within a well-respected public-sector organisation, whilst receiving a competitive salary. Employees will also be able to avail of flexible working.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk