About Anglia Ruskin University:

Anglia Ruskin is a vibrant workplace and our University is gaining prominence both nationally and internationally. We have ambitious plans for the future and we are determined that our students and staff will realise their full potential. Our main campuses in the cities of Cambridge, Chelmsford and Peterborough have been transformed with major capital investment. With an annual turnover of over £200m, we are a major force for higher education and one of the largest universities in the East of England. 

About the role:

Our student management information systems are fundamental to our success.  In this key role, you will play a vital part in our new ambitious programme to transform student experience by providing essential support to our core student information management systems.

We are looking for talented and flexible application analyst with strong technical knowledge who has experience of working with large systems.  Experience of Higher Education student management information systems such as Tribal SITS would be advantageous. Applied knowledge of MS SQL Server Transact-SQL would also be desirable. 

You’ll have a degree and appropriate level of experience and evidence of continuing professional development relevant to the role or be Part qualified in a relevant professional qualification appropriate to the specific role being appointed to and appropriate level of experience and evidence of continuing professional development relevant to the role. You’ll have sound knowledge of working with large information management systems, you’ll also have demonstrable experience of providing high quality customer service to internal and external stakeholders.  You’ll be able to work both independently and as part of a team to meet tight deadlines.  With a high degree of accuracy, you’ll be committed to maintaining and enhancing excellent standards of customer service. 

It is expected that interviews will take place week commencing 30th March 2020 

Informal enquiries can be made to David Shelley, Head of Application Management at david.shelley@aru.ac.uk. or on 01245 68 4359

Closing date: 12 March 2020

To find out more about working with us, click here.

We offer an extensive range of benefits including a generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We value diversity at Anglia Ruskin University and welcome applications from all sections of the community.

Committed to being inclusive and open to discuss flexible working. 

Guidance Notes:

For a list of key requirements, please click the apply button to download the Job Description and Person Specification. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.

About Anglia Ruskin University:

Anglia Ruskin is a vibrant workplace and our University is gaining prominence both nationally and internationally. We have ambitious plans for the future and we are determined that our students and staff will realise their full potential. Our main campuses in the cities of Cambridge, Chelmsford and Peterborough have been transformed with major capital investment. With an annual turnover of over £200m, we are a major force for higher education and one of the largest universities in the East of England. 

About the role:

Our student management information systems are fundamental to our success.  In this key role, you will play a vital part in our new ambitious programme to transform student experience by providing essential support to our core student information management systems.

We are looking for talented and flexible application analyst with strong technical knowledge who has experience of working with large systems.  Experience of Higher Education student management information systems such as Tribal SITS would be advantageous. Applied knowledge of MS SQL Server Transact-SQL would also be desirable. 

You’ll have a degree and appropriate level of experience and evidence of continuing professional development relevant to the role or be Part qualified in a relevant professional qualification appropriate to the specific role being appointed to and appropriate level of experience and evidence of continuing professional development relevant to the role. You’ll have sound knowledge of working with large information management systems, you’ll also have demonstrable experience of providing high quality customer service to internal and external stakeholders.  You’ll be able to work both independently and as part of a team to meet tight deadlines.  With a high degree of accuracy, you’ll be committed to maintaining and enhancing excellent standards of customer service. 

It is expected that interviews will take place week commencing 30th March 2020 

Informal enquiries can be made to David Shelley, Head of Application Management at david.shelley@aru.ac.uk. or on 01245 68 4359

Closing date: 12 March 2020

To find out more about working with us, click here.

We offer an extensive range of benefits including a generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We value diversity at Anglia Ruskin University and welcome applications from all sections of the community.

Committed to being inclusive and open to discuss flexible working. 

Guidance Notes:

For a list of key requirements, please click the apply button to download the Job Description and Person Specification. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.

The Department and role purpose

As a part of the Web and Collaboration Services Team the post holder will be involved in the adoption, configuration, deployment, support and maintenance of Microsoft Office 365 and collaborative information systems and applications.

You will work closely with teams across Computing and Information Services including application development and infrastructure teams in order to carry out activities such as Office 365 adoption and administration, application development, performance management and security monitoring. You will also work closely with professional support services, Durham University students and academic colleagues in departments and research institutes

Role responsibilities:

• Recognised professional practitioner in Office 365, including SharePoint, Teams and other Office 365 services.
• Implement changes to the design and development of service processes, whilst supporting the wider adoption of Office 365.
• Provide management for the delivery of high-quality infrastructure support services across the University.
• Promote and foster positive and highly collaborative approaches to problem solving and project implementation, helping to motivate, mentor and coach project team members.
• Act as a point of contact for service colleagues and stakeholders to interpret and resolve complex infrastructure, architecture and technical problems.
• Make decisions about the nature and level of problem solving, physical and analytical tools, techniques and protocols to deliver project and service objectives, providing advice and making recommendations for resolution as appropriate.
• Collaborate with other specialists within the Service and across the University, regarding the use of modelling and analytical tools, methods and standards to deliver integrity and consistency with service delivery.
• Schedule and monitor service maintenance and installation works, projects and work streams across the University.
• Provide regular status reports and identify risk management and contingency planning to other service staff, specialists, users and managers.
• Liaise with internal and external agencies, local authorities, industries and visitors where appropriate.
• Take responsibility for monitoring and updating risk assessments and safety procedures for the service, providing guidance to others where necessary.
• Develop, modify and optimise protocols and methodologies.
• Any other reasonable duties.

Specific role requirements

This role will occasionally require out of normal working hours during periods of change and major incidents.

Customer advert reference: 20000164

Apply Online or Email for APPLY_URL field (notifications of applications): https://www.aplitrak.com/?adid=cy5zbWFydC44MjY2OC4zMDg2QGR1cmhhbS5hcGxpdHJhay5jb20

The Department and role purpose

As a part of the Web and Collaboration Services Team the post holder will be involved in the adoption, configuration, deployment, support and maintenance of Microsoft Office 365 and collaborative information systems and applications.

You will work closely with teams across Computing and Information Services including application development and infrastructure teams in order to carry out activities such as Office 365 adoption and administration, application development, performance management and security monitoring. You will also work closely with professional support services, Durham University students and academic colleagues in departments and research institutes

Role responsibilities:

• Recognised professional practitioner in Office 365, including SharePoint, Teams and other Office 365 services.
• Implement changes to the design and development of service processes, whilst supporting the wider adoption of Office 365.
• Provide management for the delivery of high-quality infrastructure support services across the University.
• Promote and foster positive and highly collaborative approaches to problem solving and project implementation, helping to motivate, mentor and coach project team members.
• Act as a point of contact for service colleagues and stakeholders to interpret and resolve complex infrastructure, architecture and technical problems.
• Make decisions about the nature and level of problem solving, physical and analytical tools, techniques and protocols to deliver project and service objectives, providing advice and making recommendations for resolution as appropriate.
• Collaborate with other specialists within the Service and across the University, regarding the use of modelling and analytical tools, methods and standards to deliver integrity and consistency with service delivery.
• Schedule and monitor service maintenance and installation works, projects and work streams across the University.
• Provide regular status reports and identify risk management and contingency planning to other service staff, specialists, users and managers.
• Liaise with internal and external agencies, local authorities, industries and visitors where appropriate.
• Take responsibility for monitoring and updating risk assessments and safety procedures for the service, providing guidance to others where necessary.
• Develop, modify and optimise protocols and methodologies.
• Any other reasonable duties.

Specific role requirements

This role will occasionally require out of normal working hours during periods of change and major incidents.

Customer advert reference: 20000164

Apply Online or Email for APPLY_URL field (notifications of applications): https://www.aplitrak.com/?adid=cy5zbWFydC44MjY2OC4zMDg2QGR1cmhhbS5hcGxpdHJhay5jb20

Salary: UH6 £28,331 to £30,942 pa with potential to progress to £33,797 by annual increments on achieving designated skills and experience

Location: De Havilland Campus, Hatfield, University of Hertfordshire

An exciting opportunity has arisen for a proactive, adaptable, and ambitious E-Learning Technology Developer to join the University’s Learning and Teaching Innovation Centre (LTIC). Working as part of the Technology Enhanced Learning Team, the successful candidate will support the effective application of technology across a diverse range of academic programmes, including those that are taught online, as well as on-campus. In doing so they will help to promote our strategic commitment to delivering high-quality flexible education that transforms lives.

The postholder will work in partnership with academic colleagues to support the implementation of the University’s Guided Learner Journey (GLJ) principles. You will provide technical and pedagogical guidance across a suite of technologies that shape our overall Technology Enhanced Learning (TEL) provision. This will include providing front-line support for our online learning environment ‘StudyNet’ (Canvas LMS) and integrated technologies including lecture capture and reading list management tools. Through the design of instructional guides and face to face training, you will also support the development of digital skills that empower academic staff to design inclusive and engaging learning experiences.

You will have substantial proven experience in providing excellent frontline support in an IT-related role, ideally in an academic setting, as well as facilitating or assisting delivery of training to individuals and to groups, along with design and production of instructional guidance in a variety of media formats. Technical and pedagogical experience in supporting the best practice use of online learning environments and related technologies are key, and above all experience in supporting others, preferably in an academic context, with proven experience of supporting educational technologies to an advanced level.

You will bring knowledge and experience of Learning Management Systems and Integrated Technologies, and have an appreciation for technology trends in higher education, committed to delivering an excellent student experience. Excellent communication and problem-solving skills are essential qualities for this post. The ability to build and maintain effective working relationships with strong organisational skills are also a must.

You will hold a degree or equivalent in Educational Technology, Information Technology, Multimedia or related subject and/or experience of doing a similar job.

At the University of Hertfordshire, we are building a diverse and inclusive community that responds to the challenges of a changing world. Our community thrives on people and the inclusion of differing voices and unique perspectives.  We celebrate diversity, value authenticity and encourage originality, it enriches our work and strengthens our ability to provide exceptional educational experiences for all. We welcome and encourage applications from all communities.

Informal Enquiries: Jonathan Meere, E-Learning Technology Manager, Learning and Teaching Innovation Centre, 01707 286197, j.meere@herts.ac.uk

The University offers a range of benefits including a pension scheme, professional development, family friendly policies, a fee waiver of 50% for all children of staff under the age of 25 at the start of the course, discounted memberships at the Hertfordshire Sports Village and generous annual leave.

Apply online at http://www.herts.ac.uk/contact-us/jobs-and-vacancies

Salary: UH6 £28,331 to £30,942 pa with potential to progress to £33,797 by annual increments on achieving designated skills and experience

Location: De Havilland Campus, Hatfield, University of Hertfordshire

An exciting opportunity has arisen for a proactive, adaptable, and ambitious E-Learning Technology Developer to join the University’s Learning and Teaching Innovation Centre (LTIC). Working as part of the Technology Enhanced Learning Team, the successful candidate will support the effective application of technology across a diverse range of academic programmes, including those that are taught online, as well as on-campus. In doing so they will help to promote our strategic commitment to delivering high-quality flexible education that transforms lives.

The postholder will work in partnership with academic colleagues to support the implementation of the University’s Guided Learner Journey (GLJ) principles. You will provide technical and pedagogical guidance across a suite of technologies that shape our overall Technology Enhanced Learning (TEL) provision. This will include providing front-line support for our online learning environment ‘StudyNet’ (Canvas LMS) and integrated technologies including lecture capture and reading list management tools. Through the design of instructional guides and face to face training, you will also support the development of digital skills that empower academic staff to design inclusive and engaging learning experiences.

You will have substantial proven experience in providing excellent frontline support in an IT-related role, ideally in an academic setting, as well as facilitating or assisting delivery of training to individuals and to groups, along with design and production of instructional guidance in a variety of media formats. Technical and pedagogical experience in supporting the best practice use of online learning environments and related technologies are key, and above all experience in supporting others, preferably in an academic context, with proven experience of supporting educational technologies to an advanced level.

You will bring knowledge and experience of Learning Management Systems and Integrated Technologies, and have an appreciation for technology trends in higher education, committed to delivering an excellent student experience. Excellent communication and problem-solving skills are essential qualities for this post. The ability to build and maintain effective working relationships with strong organisational skills are also a must.

You will hold a degree or equivalent in Educational Technology, Information Technology, Multimedia or related subject and/or experience of doing a similar job.

At the University of Hertfordshire, we are building a diverse and inclusive community that responds to the challenges of a changing world. Our community thrives on people and the inclusion of differing voices and unique perspectives.  We celebrate diversity, value authenticity and encourage originality, it enriches our work and strengthens our ability to provide exceptional educational experiences for all. We welcome and encourage applications from all communities.

Informal Enquiries: Jonathan Meere, E-Learning Technology Manager, Learning and Teaching Innovation Centre, 01707 286197, j.meere@herts.ac.uk

The University offers a range of benefits including a pension scheme, professional development, family friendly policies, a fee waiver of 50% for all children of staff under the age of 25 at the start of the course, discounted memberships at the Hertfordshire Sports Village and generous annual leave.

Apply online at http://www.herts.ac.uk/contact-us/jobs-and-vacancies

Location: Kings Meadow Campus

Salary:

£40,322 to £49,553 per annum (pro-rata if applicable) depending on skills and experience. Salary progression beyond this scale is subject to performance.

We are pleased to announce a new opportunity for an experienced Configuration & Capacity Manager to join our Information Services team at an unprecedented time of change.

The Configuration & Capacity Manager, is a new, dual-responsibility role that will be based within our IT Service Management team and will be responsible for overseeing the configuration and capacity management functions across our global IT estate. 

From a Configuration perspective, you will be responsible for the smooth running of day-to-day operations, ensuring the maintenance of the Configuration Management Database and that related processes are adhered to. You will actively participate in governance and assurance activities to ensure services are properly controlled and that accurate management information regarding Configuration is available at all times.

From a Capacity & Monitoring viewpoint, you will act as the bridge between Service Management and operational delivery teams, agreeing routine monitoring of IT capacity levels across the global estate (server, storage, networks, virtualised environments, applications, telephony and databases) and producing management information to advise on aligning capacity and demand and ensuring existing capacity is optimised.  

Your background will include proven experience of configuration and capacity management in a complex IT environment, including knowledge of the full lifecycle of configuration management and the successful implementation of tools and processes. You will possess strong knowledge of IT service management processes and methodologies (ITIL) and the ability to lead and inspire others through complex problem-solving challenge. You will be an effective communicator, able to network and build relationships at all levels with experience of influencing and negotiating high-level stakeholders to achieve your goals.

At the University of Nottingham, we aim to give you all the support you need to nurture your talent, develop and reach your professional and personal career goals. We are committed to providing competitive employment packages whilst supporting the well-being of our staff to help them reach their full potential. As a University employee, you will have access to a range of benefits and rewards, including fitness and health facilities, staff discounts and travel schemes, along with a generous holiday allowance and attractive pension scheme.

As the successful candidate, you will have a Degree/professional qualification and track record of work experience in configuration and capacity management. You will possess an ITIL qualification and will ideally also be a Prince2 Practitioner.  

This role is available on a permanent basis. Hours of work are full-time (36.25 hours) ; however applications are also welcome from candidates wishing to work part-time (minimum 29 hours per week). Please specify in your application if you wish to work part time and the number of preferred hours. Job share arrangements may be considered.

Informal enquiries may be addressed to Phil Brindley, email philip.brindley@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.

Our University has always been a supportive, inclusive, caring and positive community. We warmly welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. We welcome applications from UK, Europe and from across the globe. For more information on the support we offer our international colleagues, visit; www.nottingham.ac.uk/jobs/applyingfromoverseas/index2.aspx

Location: Kings Meadow Campus

Salary:

£40,322 to £49,553 per annum (pro-rata if applicable) depending on skills and experience. Salary progression beyond this scale is subject to performance.

We are pleased to announce a new opportunity for an experienced Configuration & Capacity Manager to join our Information Services team at an unprecedented time of change.

The Configuration & Capacity Manager, is a new, dual-responsibility role that will be based within our IT Service Management team and will be responsible for overseeing the configuration and capacity management functions across our global IT estate. 

From a Configuration perspective, you will be responsible for the smooth running of day-to-day operations, ensuring the maintenance of the Configuration Management Database and that related processes are adhered to. You will actively participate in governance and assurance activities to ensure services are properly controlled and that accurate management information regarding Configuration is available at all times.

From a Capacity & Monitoring viewpoint, you will act as the bridge between Service Management and operational delivery teams, agreeing routine monitoring of IT capacity levels across the global estate (server, storage, networks, virtualised environments, applications, telephony and databases) and producing management information to advise on aligning capacity and demand and ensuring existing capacity is optimised.  

Your background will include proven experience of configuration and capacity management in a complex IT environment, including knowledge of the full lifecycle of configuration management and the successful implementation of tools and processes. You will possess strong knowledge of IT service management processes and methodologies (ITIL) and the ability to lead and inspire others through complex problem-solving challenge. You will be an effective communicator, able to network and build relationships at all levels with experience of influencing and negotiating high-level stakeholders to achieve your goals.

At the University of Nottingham, we aim to give you all the support you need to nurture your talent, develop and reach your professional and personal career goals. We are committed to providing competitive employment packages whilst supporting the well-being of our staff to help them reach their full potential. As a University employee, you will have access to a range of benefits and rewards, including fitness and health facilities, staff discounts and travel schemes, along with a generous holiday allowance and attractive pension scheme.

As the successful candidate, you will have a Degree/professional qualification and track record of work experience in configuration and capacity management. You will possess an ITIL qualification and will ideally also be a Prince2 Practitioner.  

This role is available on a permanent basis. Hours of work are full-time (36.25 hours) ; however applications are also welcome from candidates wishing to work part-time (minimum 29 hours per week). Please specify in your application if you wish to work part time and the number of preferred hours. Job share arrangements may be considered.

Informal enquiries may be addressed to Phil Brindley, email philip.brindley@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.

Our University has always been a supportive, inclusive, caring and positive community. We warmly welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. We welcome applications from UK, Europe and from across the globe. For more information on the support we offer our international colleagues, visit; www.nottingham.ac.uk/jobs/applyingfromoverseas/index2.aspx

Starting salary from £21,814 - £24,461 per annum (pro rata) with further progression opportunities to £26,715 (pro rata)

Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community.

We are looking to recruit a creative digital designer to develop the design and front end of our corporate website, microsites and other web and digital applications. This is an exciting role for somebody who loves to turn digital technology in to user-centred, creative digital design and functionality.

The successful candidate will have digital design experience across multiple websites, with WordPress and Drupal experience desirable. You will be happy to work across a variety of projects, from small technical changes to the creation of new digital applications.

In return we offer a competitive salary, a selection of benefits and the chance to work in a vibrant marketing department in a fantastic university environment.

This post is available part-time for 30 hours per week.

For further information and discussion, please contact Amanda Procter, Head of Marketing Services by email at aprocter@bournemouth.ac.uk

A detailed job description and person specification are available from our website together with an online application form.  Alternatively, please telephone 01202 961133 (24 hour answerphone) quoting the appropriate reference MC263. 

BU values and is committed to an inclusive working environment.  We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society.  To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Closing date: (Midnight) Sunday 22 March 2020

Starting salary from £21,814 - £24,461 per annum (pro rata) with further progression opportunities to £26,715 (pro rata)

Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community.

We are looking to recruit a creative digital designer to develop the design and front end of our corporate website, microsites and other web and digital applications. This is an exciting role for somebody who loves to turn digital technology in to user-centred, creative digital design and functionality.

The successful candidate will have digital design experience across multiple websites, with WordPress and Drupal experience desirable. You will be happy to work across a variety of projects, from small technical changes to the creation of new digital applications.

In return we offer a competitive salary, a selection of benefits and the chance to work in a vibrant marketing department in a fantastic university environment.

This post is available part-time for 30 hours per week.

For further information and discussion, please contact Amanda Procter, Head of Marketing Services by email at aprocter@bournemouth.ac.uk

A detailed job description and person specification are available from our website together with an online application form.  Alternatively, please telephone 01202 961133 (24 hour answerphone) quoting the appropriate reference MC263. 

BU values and is committed to an inclusive working environment.  We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society.  To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Closing date: (Midnight) Sunday 22 March 2020