Become a Support Analyst with Capita Technology Solutions in Ruddington. Training Provided.

Great Opportunity to join our DCC Service Centre to provide a single point of contact for all SharePoint related activity. The role has a particular focus on administering Microsoft SharePoint sites, involving new site creation, security modelling and configuration. Liaise with Site Owners and Service Provider PMOs to gain approval for access requests. Provide regular permission matrix reports for Site Owners to facilitate site security management.

The role will also fully contribute to the team's core activities, including user management, licensing management, site administration activities, support of testing, NCL/ACM administration, Azure AD administration, migration support activities, support to DCC customers who wish to develop their use of SharePoint with Service Providers and external customers, and ongoing support of the Operations interface with external parties. The role will be expected to work within SLA and OLA agreements.

Key Responsibilities

• Deliver outstanding customer service standards by answering all queries promptly, remaining approachable, courteous and professional always.
• Proactively manage customers' expectations through either resolution or by updating them on progress of their outstanding incidents/requests.
• Provide statistical information to the management team to support reporting on team performance.
• User management of DCC and external accounts, including the creation, amendment and deletion of accounts from Azure Active Directory as well as password resets when requested.
• Facilitate and support DCC Testing activities involving SharePoint.
• Provide secure access management of DCC SharePoint, liaising with site owners and Service Provider PMOs where necessary for access approval. Provide regular and ad-hoc permission matrix reports using the Sharegate tool.
• Support of SharePoint migration activities, including supporting user mapping and new site configuration.

What You'll Bring:

• Experience of working in a Service Desk role or system admin support environment
• Experience of active directory and/or SharePoint
• Background in Customer Service or Service Management environments.
• Strong aptitude for technical concepts.
• Strong MS Office working knowledge.

Desirable Skills

• Experience of working with Microsoft SharePoint and Active Directory.
• Good understanding of SharePoint, with an emphasis on security management and site administration activities.
• Previous experience of delivering support to major projects or rollouts
• Experience of training and mentoring colleagues.
• Working knowledge of remedy
• Understanding of Microsoft Flow, Nintex or similar workflow systems
• Understanding of process design, development, and management
• STEM qualifications advantageous.

About Capita Technology Solutions

Capita Technology Solutions are a division of Capita plc, delivering a portfolio of IT infrastructure and network solutions covering everything from strategic and technical consulting, through to full outsourced solutions. We're currently one of the top five providers in the industry, and a market leader within the UK public sector with the number one market share in local government, education and health.

They are part of Capita Plc, a leading UK provider of technology enabled business services. We're supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We work across such a huge range of businesses and sectors, that you'll have the opportunity to grow and develop your career in any number of directions.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Become a Support Analyst with Capita Technology Solutions in Ruddington. Training Provided.

Great Opportunity to join our DCC Service Centre to provide a single point of contact for all SharePoint related activity. The role has a particular focus on administering Microsoft SharePoint sites, involving new site creation, security modelling and configuration. Liaise with Site Owners and Service Provider PMOs to gain approval for access requests. Provide regular permission matrix reports for Site Owners to facilitate site security management.

The role will also fully contribute to the team's core activities, including user management, licensing management, site administration activities, support of testing, NCL/ACM administration, Azure AD administration, migration support activities, support to DCC customers who wish to develop their use of SharePoint with Service Providers and external customers, and ongoing support of the Operations interface with external parties. The role will be expected to work within SLA and OLA agreements.

Key Responsibilities

• Deliver outstanding customer service standards by answering all queries promptly, remaining approachable, courteous and professional always.
• Proactively manage customers' expectations through either resolution or by updating them on progress of their outstanding incidents/requests.
• Provide statistical information to the management team to support reporting on team performance.
• User management of DCC and external accounts, including the creation, amendment and deletion of accounts from Azure Active Directory as well as password resets when requested.
• Facilitate and support DCC Testing activities involving SharePoint.
• Provide secure access management of DCC SharePoint, liaising with site owners and Service Provider PMOs where necessary for access approval. Provide regular and ad-hoc permission matrix reports using the Sharegate tool.
• Support of SharePoint migration activities, including supporting user mapping and new site configuration.

What You'll Bring:

• Experience of working in a Service Desk role or system admin support environment
• Experience of active directory and/or SharePoint
• Background in Customer Service or Service Management environments.
• Strong aptitude for technical concepts.
• Strong MS Office working knowledge.

Desirable Skills

• Experience of working with Microsoft SharePoint and Active Directory.
• Good understanding of SharePoint, with an emphasis on security management and site administration activities.
• Previous experience of delivering support to major projects or rollouts
• Experience of training and mentoring colleagues.
• Working knowledge of remedy
• Understanding of Microsoft Flow, Nintex or similar workflow systems
• Understanding of process design, development, and management
• STEM qualifications advantageous.

About Capita Technology Solutions

Capita Technology Solutions are a division of Capita plc, delivering a portfolio of IT infrastructure and network solutions covering everything from strategic and technical consulting, through to full outsourced solutions. We're currently one of the top five providers in the industry, and a market leader within the UK public sector with the number one market share in local government, education and health.

They are part of Capita Plc, a leading UK provider of technology enabled business services. We're supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We work across such a huge range of businesses and sectors, that you'll have the opportunity to grow and develop your career in any number of directions.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Electronics Assembler

Greenwich, SE10

Ongoing Contract

Monday - Thursday

42.5 hours per week

Or Friday - Sunday 33 hours at a higher rate after 6-8 weeks training.

(Days & Night shifts)

£10.10 - £11.11

Working in a busy manufacturing & production area, for a large engineering company. These roles offer an opportunity to join a world renowned company, who are specialists in their field.

As an Electronics Assembler you will be responsible for;

• Undertaking assembly processes, ensuring all ESD product disciplines are adhered to and products are correctly built and tested.
• Following Engineering drawings to assemble the mechanical racking systems, sub assembly and wiring of all connections.
• Building, assembling and installation of modules that make up the suites.
• Rack wiring completed for all the panels connecting to each other as per drawing.
• Assembling different power supply units and installation of cubicles.
• Working on control panels, including complete wiring on the panels using crimp tools
• Component & D-type connector soldering
• Electrical/Prototype Wiring
• PCB Building

HOURS OF WORK

The successful Electronics Operator will be required to work shifts of both Days & Nights, on a 2 week rotation.

Days (x2 weeks)

Monday: 6am - 5.45pm

Tuesday - Thursday: 6am - 5.15pm

Nights (x2 weeks)

Monday - Thursday: 6pm - 5.15am

Full training will be provided for this role, candidates who are interested will be invited to an assessment day to go through a Maths and English assessment and a instruction based manufacturing test. We will go through the role in further detail and discuss the company.

Please only apply if you can make it to site for 6am, can do night shifts and are happy to go through an assessment stage following by interview with the client.

Electronics Assembler

Greenwich, SE10

Ongoing Contract

Monday - Thursday

42.5 hours per week

Or Friday - Sunday 33 hours at a higher rate after 6-8 weeks training.

(Days & Night shifts)

£10.10 - £11.11

Working in a busy manufacturing & production area, for a large engineering company. These roles offer an opportunity to join a world renowned company, who are specialists in their field.

As an Electronics Assembler you will be responsible for;

• Undertaking assembly processes, ensuring all ESD product disciplines are adhered to and products are correctly built and tested.
• Following Engineering drawings to assemble the mechanical racking systems, sub assembly and wiring of all connections.
• Building, assembling and installation of modules that make up the suites.
• Rack wiring completed for all the panels connecting to each other as per drawing.
• Assembling different power supply units and installation of cubicles.
• Working on control panels, including complete wiring on the panels using crimp tools
• Component & D-type connector soldering
• Electrical/Prototype Wiring
• PCB Building

HOURS OF WORK

The successful Electronics Operator will be required to work shifts of both Days & Nights, on a 2 week rotation.

Days (x2 weeks)

Monday: 6am - 5.45pm

Tuesday - Thursday: 6am - 5.15pm

Nights (x2 weeks)

Monday - Thursday: 6pm - 5.15am

Full training will be provided for this role, candidates who are interested will be invited to an assessment day to go through a Maths and English assessment and a instruction based manufacturing test. We will go through the role in further detail and discuss the company.

Please only apply if you can make it to site for 6am, can do night shifts and are happy to go through an assessment stage following by interview with the client.

Support Desk Technician

£22,500 DOE

Stonehouse

My client is a well-established IT Services provider seeking a technically minded and ambitious Support Desk Technician to join the team. They are looking for an individual who is hungry to learn and has a real passion for technology. The successful candidate will be able to communicate clearly with a basic knowledge of Networking, Desktop, Server, and VoIP technologies.

Key Technologies:

• Internet Connections - Fibre Broadband/Leased Line
• Networking - LAN & WAN
• Routing, Switching and Firewall
• Mobile Communications
• Cloud Computing - Office 365
• Hosted Telephony

Key Responsibilities:

• First point of contact for clients reporting faults and queries
• Handling incoming customer calls and logging all faults on to the CRM
• Performing 1st line support duties including remote troubleshooting
• Liaise with the 2nd Line team and escalate faults when needed
• Provide customers with regular updates on the status of faults and the works around them
• Work through the ticket list in an effective and efficient manner

About you:

• A strong passion of computer systems and other technologies
• Strong understanding of computer systems
• Ability to use logical thinking to investigate and diagnose faults
• Strong time management and organisational skills
• Strong listening skills
• Exceptional communication skills, both written and verbal

For immediate consideration, please send your CV to Steve at i2i recruitment today.
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasise any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.

Support Desk Technician

£22,500 DOE

Stonehouse

My client is a well-established IT Services provider seeking a technically minded and ambitious Support Desk Technician to join the team. They are looking for an individual who is hungry to learn and has a real passion for technology. The successful candidate will be able to communicate clearly with a basic knowledge of Networking, Desktop, Server, and VoIP technologies.

Key Technologies:

• Internet Connections - Fibre Broadband/Leased Line
• Networking - LAN & WAN
• Routing, Switching and Firewall
• Mobile Communications
• Cloud Computing - Office 365
• Hosted Telephony

Key Responsibilities:

• First point of contact for clients reporting faults and queries
• Handling incoming customer calls and logging all faults on to the CRM
• Performing 1st line support duties including remote troubleshooting
• Liaise with the 2nd Line team and escalate faults when needed
• Provide customers with regular updates on the status of faults and the works around them
• Work through the ticket list in an effective and efficient manner

About you:

• A strong passion of computer systems and other technologies
• Strong understanding of computer systems
• Ability to use logical thinking to investigate and diagnose faults
• Strong time management and organisational skills
• Strong listening skills
• Exceptional communication skills, both written and verbal

For immediate consideration, please send your CV to Steve at i2i recruitment today.
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasise any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.

Graduate Software Test Engineer (Python)
Bath
£20,000-£30,000 + Training + Progression + Pension + Dental + Life Assurance + 33 Days Holiday

Are you looking to join to a company with a great culture of developing graduates into industry experts, that works with some of the most exciting Python-based systems in the country?

This company are going from strength to strength at the moment, boasting great staff retention, and an excellent training and mentoring scheme, backed up by in-house online university to develop and train their talent. This company have grown from a small start-up several years ago, into the UK arm of a multinational, multi-billion-pound organisation.

In this role you will work closely with various teams in the company. As the Developers are currently testing their own software, you will initially work closely with the Development teams to learn more about the systems and software, and more about the testing they're currently carrying out. After this period, you will create your own Autonomous Testing Software from scratch, alongside other members of the Software Test team using Python. You will be based in Bath's City Centre, a 10-minute walk from Bath Spa Train Station, Monday to Friday, 9am-5pm.

The ideal candidate will hold a degree in Computer Science or similar, and have some experience of using Python and Linux. Any experience with Autonomous Testing technologies would be advantageous but isn't essential as full training is provided.

This is a fantastic opportunity to join a large, Multi-national business offering excellent personal development opportunities, an excellent benefits package, and an interesting and varied day to day task.

The Role:
*Working closely with the Development teams to learn more about the systems and software
*Learning about efficient testing techniques from "the horse's mouth"
*Creating your own Autonomous Testing Software from scratch, using Python
*Based in Bath's City Centre, Monday to Friday, 9am-5pm

The Person:
*Holds a degree in Computer Science or similar
*Some experience with Python and Linux
*Any experience with Autonomous Testing Technologies would be beneficial but isn't essential

Reference Number: RTR91689

Graduate Software Test Engineer (Python)
Bath
£20,000-£30,000 + Training + Progression + Pension + Dental + Life Assurance + 33 Days Holiday

Are you looking to join to a company with a great culture of developing graduates into industry experts, that works with some of the most exciting Python-based systems in the country?

This company are going from strength to strength at the moment, boasting great staff retention, and an excellent training and mentoring scheme, backed up by in-house online university to develop and train their talent. This company have grown from a small start-up several years ago, into the UK arm of a multinational, multi-billion-pound organisation.

In this role you will work closely with various teams in the company. As the Developers are currently testing their own software, you will initially work closely with the Development teams to learn more about the systems and software, and more about the testing they're currently carrying out. After this period, you will create your own Autonomous Testing Software from scratch, alongside other members of the Software Test team using Python. You will be based in Bath's City Centre, a 10-minute walk from Bath Spa Train Station, Monday to Friday, 9am-5pm.

The ideal candidate will hold a degree in Computer Science or similar, and have some experience of using Python and Linux. Any experience with Autonomous Testing technologies would be advantageous but isn't essential as full training is provided.

This is a fantastic opportunity to join a large, Multi-national business offering excellent personal development opportunities, an excellent benefits package, and an interesting and varied day to day task.

The Role:
*Working closely with the Development teams to learn more about the systems and software
*Learning about efficient testing techniques from "the horse's mouth"
*Creating your own Autonomous Testing Software from scratch, using Python
*Based in Bath's City Centre, Monday to Friday, 9am-5pm

The Person:
*Holds a degree in Computer Science or similar
*Some experience with Python and Linux
*Any experience with Autonomous Testing Technologies would be beneficial but isn't essential

Reference Number: RTR91689

Seeking ambitious and talented individuals who have a passion for technology and making a difference.

We are recruiting for a relatively new, exciting start-up aiming to make a huge impact in investment management. Using ultra-modern technology, their goal is to simplify and reduce costs of the wealth management process.

You would be joining a fun, driven team that is full of ambitious, talented and creative people who are passionate about applying technology to create digital solutions and services. We are looking for people who want to make a difference by enabling more people to save and invest by using new technology.

Our client offers a positive, open environment that strongly encourages fresh ideas, challenge, experimentation, and learning. They provide flexible working that focusses on delivery rather than just focusing on hours worked.

The Role:

We are looking for an analytical problem solver and a solid team player who is customer and delivery focused.

You will work at the heart of the business and be passionate about using technology to automate processes, using data at every step to inform and enhance all decisions that are made.

To set you up for success, with the tools and skills you need to deliver in the role, you will be supported and encouraged to get stuck into developing your JavaScript and MongoDB general data & analytics skills.

Responsibilities include:

• Owning key operational tasks - for example cash reconciliations, money movements, client on-boarding tasks etc. and be part of automating every possible process and task as soon as possible
• Identifying and resolving technical issues, including bug fixing and data correction
• Maintaining ownership of any request until the resolution and meeting agreed SLA’s
• Reviewing and recommending any changes to systems needed to reduce the reliance on the development team, products or services
• Assisting with process mapping, documentation and visualisations
• Assisting with regular business reporting, using a variety of data sources and analytical techniques
• Identifying, implementing and monitoring of productions systems
• Supporting with ad-hoc BizOps projects across the business - always with an eye on process automation

Skills & Experience:

• A determination and a desire to solve problems
• Ability to understand business requirements and turn this into efficient, scalable solutions.
• Desire to learn the business domain
• An interest in developing JavaScript and MongoDB skills -
• A willingness to learn and use Python and SQL too!
• You will have a basic understanding of JSON and REST APIs, and you’ll be excited to learn more and to begin to play around with the technology we are building
• Strong communication and organisation skills and is able to describe to both technical and non-technical audiences
• A team player who is customer and delivery focussed

£ Competitive salary + pension & life assurance

Flexible working arrangements

Exposure to the latest technology and an opportunity to help shape the future direction

25 days’ holiday and a day off for your birthday

It is Appoint’s policy, as a matter of courtesy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future.

Seeking ambitious and talented individuals who have a passion for technology and making a difference.

We are recruiting for a relatively new, exciting start-up aiming to make a huge impact in investment management. Using ultra-modern technology, their goal is to simplify and reduce costs of the wealth management process.

You would be joining a fun, driven team that is full of ambitious, talented and creative people who are passionate about applying technology to create digital solutions and services. We are looking for people who want to make a difference by enabling more people to save and invest by using new technology.

Our client offers a positive, open environment that strongly encourages fresh ideas, challenge, experimentation, and learning. They provide flexible working that focusses on delivery rather than just focusing on hours worked.

The Role:

We are looking for an analytical problem solver and a solid team player who is customer and delivery focused.

You will work at the heart of the business and be passionate about using technology to automate processes, using data at every step to inform and enhance all decisions that are made.

To set you up for success, with the tools and skills you need to deliver in the role, you will be supported and encouraged to get stuck into developing your JavaScript and MongoDB general data & analytics skills.

Responsibilities include:

• Owning key operational tasks - for example cash reconciliations, money movements, client on-boarding tasks etc. and be part of automating every possible process and task as soon as possible
• Identifying and resolving technical issues, including bug fixing and data correction
• Maintaining ownership of any request until the resolution and meeting agreed SLA’s
• Reviewing and recommending any changes to systems needed to reduce the reliance on the development team, products or services
• Assisting with process mapping, documentation and visualisations
• Assisting with regular business reporting, using a variety of data sources and analytical techniques
• Identifying, implementing and monitoring of productions systems
• Supporting with ad-hoc BizOps projects across the business - always with an eye on process automation

Skills & Experience:

• A determination and a desire to solve problems
• Ability to understand business requirements and turn this into efficient, scalable solutions.
• Desire to learn the business domain
• An interest in developing JavaScript and MongoDB skills -
• A willingness to learn and use Python and SQL too!
• You will have a basic understanding of JSON and REST APIs, and you’ll be excited to learn more and to begin to play around with the technology we are building
• Strong communication and organisation skills and is able to describe to both technical and non-technical audiences
• A team player who is customer and delivery focussed

£ Competitive salary + pension & life assurance

Flexible working arrangements

Exposure to the latest technology and an opportunity to help shape the future direction

25 days’ holiday and a day off for your birthday

It is Appoint’s policy, as a matter of courtesy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future.