IT Helpdewsk Manager required in Borehamwood for a dynamic MSP business. The successful candidate will be managing a team of two in a hands-on role dealing with escalated tickets and speaking with clients over the phone.

Key responsibilities;

• You will be speaking with clients and dealing with open tickets.
• Supporting a team of two, getting involved with training and day to day management of the helpdesk.
• Managing bespoke projects as required.

Skills required:

• Experience leading a helpdesk team, either in management or senior 2nd/3rd line position.
• Server management experience needed; Windows Server, Active Directory, DNS and Windows File Sharing and Terminal Server / Remote Desktop.
• Network management; Routers and Firewall configuration, knowledge of DSL and Leased Lines, IPv4 and WiFi Access Points.
• PC fault diagnostics; Windows and Mac, Printer and scanner debugging, Server hardware and RAID arrays.
• Good communication skills required as you will be dealing with clients.

If you’re looking for a step up into an IT Manager role or a new challenge with a small dynamic team and have the skills above, please submit your CV.

IT Helpdewsk Manager required in Borehamwood for a dynamic MSP business. The successful candidate will be managing a team of two in a hands-on role dealing with escalated tickets and speaking with clients over the phone.

Key responsibilities;

• You will be speaking with clients and dealing with open tickets.
• Supporting a team of two, getting involved with training and day to day management of the helpdesk.
• Managing bespoke projects as required.

Skills required:

• Experience leading a helpdesk team, either in management or senior 2nd/3rd line position.
• Server management experience needed; Windows Server, Active Directory, DNS and Windows File Sharing and Terminal Server / Remote Desktop.
• Network management; Routers and Firewall configuration, knowledge of DSL and Leased Lines, IPv4 and WiFi Access Points.
• PC fault diagnostics; Windows and Mac, Printer and scanner debugging, Server hardware and RAID arrays.
• Good communication skills required as you will be dealing with clients.

If you’re looking for a step up into an IT Manager role or a new challenge with a small dynamic team and have the skills above, please submit your CV.

Job Title:                     

Chanel IT Support Technician (2nd line support)

Location:

Queensway Croydon / Mayfair London

Reports to:      

IT Service desk Manager

MAIN PURPOSES OF THE ROLE

The IT support technician will be responsible for 2nd line support of all IT incidents and requests in Chanel. The user base is approximately 1700 users working across multiple sites in the UK and Ireland.

RESPONSIBILITIES

Incident Management:

Office 365 support (Outlook / Teams etc.)

Active Directory Administration

Windows 10 desktop/laptop support

Printer Issues

Shared drives

Support telephony issues

Support of iDevices including iPhones and iPads – This includes using IBM Maas360

Support of AV equipment

Networking and Patching support

VPN support for remote users

Cyber Security

Basic Point of Sale support

Basic support of PQD’s

Some VIP support when required

Request Fulfilment:

Starters / Movers / Leavers

Laptop imaging and configuration

iDevice setup and configuration

Desk and equipment moves

Procuring stock when required

Raising Purchase Orders

Asset Management

Essential candidate requirements:

Bachelor’s Degree in Computer Science or related field or experience in a similar role

A minimum of two years’ experience in a relevant role, providing IT support in a multisite environment

ITIL V3 Foundation certified

Must be able to work across both sites (Mayfair and Croydon)

Desired experience and skills:

IT Project Management/Support experience

Excellent analysis, critical thinking and problem-solving skills with great attention to detail and a methodical work style

Highly articulate with strong communication skills

Demonstrable experience working to tight deadlines and balancing competing demand from senior stakeholders

Windows Server 2012 through 2019

MS Office Application Suite

MS Technologies (AD, DNS, RDP, DHCP, GPO, Security Groups)

Endpoint management (antivirus, remote management, backups)

Solid understanding of desktop level connectivity and networking issues (LAN, WiFi, client VPN)

Experience configuring and supporting iDevices such as iPhones and iPads

Strong written communication skills with the ability to document accurately and thoroughly

Experience supporting AV equipment

VIP user support

Although comprehensive, the job description is not exhaustive and additional duties may be added according to the needs of the business and as requested by the Senior Management

Job Title:                     

Chanel IT Support Technician (2nd line support)

Location:

Queensway Croydon / Mayfair London

Reports to:      

IT Service desk Manager

MAIN PURPOSES OF THE ROLE

The IT support technician will be responsible for 2nd line support of all IT incidents and requests in Chanel. The user base is approximately 1700 users working across multiple sites in the UK and Ireland.

RESPONSIBILITIES

Incident Management:

Office 365 support (Outlook / Teams etc.)

Active Directory Administration

Windows 10 desktop/laptop support

Printer Issues

Shared drives

Support telephony issues

Support of iDevices including iPhones and iPads – This includes using IBM Maas360

Support of AV equipment

Networking and Patching support

VPN support for remote users

Cyber Security

Basic Point of Sale support

Basic support of PQD’s

Some VIP support when required

Request Fulfilment:

Starters / Movers / Leavers

Laptop imaging and configuration

iDevice setup and configuration

Desk and equipment moves

Procuring stock when required

Raising Purchase Orders

Asset Management

Essential candidate requirements:

Bachelor’s Degree in Computer Science or related field or experience in a similar role

A minimum of two years’ experience in a relevant role, providing IT support in a multisite environment

ITIL V3 Foundation certified

Must be able to work across both sites (Mayfair and Croydon)

Desired experience and skills:

IT Project Management/Support experience

Excellent analysis, critical thinking and problem-solving skills with great attention to detail and a methodical work style

Highly articulate with strong communication skills

Demonstrable experience working to tight deadlines and balancing competing demand from senior stakeholders

Windows Server 2012 through 2019

MS Office Application Suite

MS Technologies (AD, DNS, RDP, DHCP, GPO, Security Groups)

Endpoint management (antivirus, remote management, backups)

Solid understanding of desktop level connectivity and networking issues (LAN, WiFi, client VPN)

Experience configuring and supporting iDevices such as iPhones and iPads

Strong written communication skills with the ability to document accurately and thoroughly

Experience supporting AV equipment

VIP user support

Although comprehensive, the job description is not exhaustive and additional duties may be added according to the needs of the business and as requested by the Senior Management

Essential Skills: 

• Proven experience of working with JavaScript (React), HTML and CSS to create web application. 
• A solid understanding of how web applications work including security, session management and best development practices.
• understand and intelligently debug both existing and new code. 
• VALID SC Cleared UK National Required

Desirable Skills:

• Experience of developing using Full Stack technologies (e.g. nodeJS, GO, React, Angular, Redux). 
• Experience in user interface definition and website design. 
• Experience working to accessibility guidelines and responsive design patterns.
• DV Cleared UK National.
• In order to facilitate close collaboration and rapid development velocity, close proximity to SOC's premises in milton keyes desirable. 

Essential Skills: 

• Proven experience of working with JavaScript (React), HTML and CSS to create web application. 
• A solid understanding of how web applications work including security, session management and best development practices.
• understand and intelligently debug both existing and new code. 
• VALID SC Cleared UK National Required

Desirable Skills:

• Experience of developing using Full Stack technologies (e.g. nodeJS, GO, React, Angular, Redux). 
• Experience in user interface definition and website design. 
• Experience working to accessibility guidelines and responsive design patterns.
• DV Cleared UK National.
• In order to facilitate close collaboration and rapid development velocity, close proximity to SOC's premises in milton keyes desirable. 

Position: Senior Hardware Engineer

Location: Buckinghamshire

Term: Permanent

Remuneration: £Highly Negotiable & Full Benefits

Our Client, an innovative Research & Development manufacturing company supporting Automotive OEM and Tier 1 suppliers, specialising in the latest Head-Up Display (HUD) technology, are actively seeking an experienced Senior Hardware Engineer with Automotive experience to join their Product Development Team on a permanent basis. You will be responsible for the development and delivery of complex Automotive-grade Electronics for their Holographic AR HUD platform. Working in a multi-disciplinary engineering team, and tightly co-ordinating with the customer and manufacturing engineers, you will be the lead for producing hardware from working reference designs through Automotive product development cycles to mass production.

On offer to the successful candidate will be an almost unrivalled remuneration package, to include a highly negotiable basic salary (based on relevant experience), together with a full benefits package.

Your key responsibilities will include:

• -Interact with a high-performing R&D team to understand system requirements and performance issues of the design to be manufactured.
• -Work within the product development team to ensure the electronics hardware is developed in accordance to specification and customer requirements, and to schedule.
• -Initiate and instil rigorous best-practice hardware development processes for automotive.
• -Support automotive development processes, with familiarity of APQP and design validation steps.
• -Take part in and conduct hardware design reviews and test plans.
• -Review outsourced PCB designs for good design practice and performance to automotive specifications. Drive design optimization and quality.
• -Provide hardware testing support, including designing and building test benches, systems interfaces for functional testing, and end-of line production tests.
• -Support troubleshooting and RCA when problems are identified. Manage electrical system testing (including EMC), supporting on-site at customers.

Qualifications and Experience ideally required:

• -A Degree qualification is preferable, ideally in Electronics Engineering, Computer Science or a related Technical one, although those without this qualification, but with relevant working experience considered.
• -You should be an experienced Hardware Engineer with strong Automotive manufacturing industry experience.
• -You will have experience bringing up complex PCBs from reference design to mass production in Automotive products.
• -Significant experience of embedded systems development; expert knowledge of microcontrollers, and communications and network interface protocols such as SPI, I2C, UART, CAN and ethernet. LVDS interfaces in the GB/s range.
• -Digital hardware design, especially designs with MCUs, FPGAs, high speed memory (SDRAM (DDR3) and mixed-signal ASICs needed.
• -Good knowledge and experience of board-level analog electronics: power supplies, filters, references, sensors and optoelectronic components neeed.
• -Knowledge and experience of good design practical for EMC. Testing experience and solutions for EMC.
• -Experience of automotive test and validation procedures and evidence of troubleshooting in and finding rapid solutions needed.
• -Hands-on’ electronics engineering, capable of testing/debugging with lab equipment (oscilloscopes, logic analyzers, etc).  
• -Experience of Display products and knowledge of interfaces and protocols, including FPD-Link, OpenLDI and HDMI would be very useful as would any experience of Embedded C, C++, C#, Matlab.

This position is available with immediate effect.

To APPLY, please contact Jason Seed DipRP, DipRSA, FIRP; Director of Forbes HR Ltd on:

Telephone: (phone number removed)

Mobile: (phone number removed)

Position: Senior Hardware Engineer

Location: Buckinghamshire

Term: Permanent

Remuneration: £Highly Negotiable & Full Benefits

Our Client, an innovative Research & Development manufacturing company supporting Automotive OEM and Tier 1 suppliers, specialising in the latest Head-Up Display (HUD) technology, are actively seeking an experienced Senior Hardware Engineer with Automotive experience to join their Product Development Team on a permanent basis. You will be responsible for the development and delivery of complex Automotive-grade Electronics for their Holographic AR HUD platform. Working in a multi-disciplinary engineering team, and tightly co-ordinating with the customer and manufacturing engineers, you will be the lead for producing hardware from working reference designs through Automotive product development cycles to mass production.

On offer to the successful candidate will be an almost unrivalled remuneration package, to include a highly negotiable basic salary (based on relevant experience), together with a full benefits package.

Your key responsibilities will include:

• -Interact with a high-performing R&D team to understand system requirements and performance issues of the design to be manufactured.
• -Work within the product development team to ensure the electronics hardware is developed in accordance to specification and customer requirements, and to schedule.
• -Initiate and instil rigorous best-practice hardware development processes for automotive.
• -Support automotive development processes, with familiarity of APQP and design validation steps.
• -Take part in and conduct hardware design reviews and test plans.
• -Review outsourced PCB designs for good design practice and performance to automotive specifications. Drive design optimization and quality.
• -Provide hardware testing support, including designing and building test benches, systems interfaces for functional testing, and end-of line production tests.
• -Support troubleshooting and RCA when problems are identified. Manage electrical system testing (including EMC), supporting on-site at customers.

Qualifications and Experience ideally required:

• -A Degree qualification is preferable, ideally in Electronics Engineering, Computer Science or a related Technical one, although those without this qualification, but with relevant working experience considered.
• -You should be an experienced Hardware Engineer with strong Automotive manufacturing industry experience.
• -You will have experience bringing up complex PCBs from reference design to mass production in Automotive products.
• -Significant experience of embedded systems development; expert knowledge of microcontrollers, and communications and network interface protocols such as SPI, I2C, UART, CAN and ethernet. LVDS interfaces in the GB/s range.
• -Digital hardware design, especially designs with MCUs, FPGAs, high speed memory (SDRAM (DDR3) and mixed-signal ASICs needed.
• -Good knowledge and experience of board-level analog electronics: power supplies, filters, references, sensors and optoelectronic components neeed.
• -Knowledge and experience of good design practical for EMC. Testing experience and solutions for EMC.
• -Experience of automotive test and validation procedures and evidence of troubleshooting in and finding rapid solutions needed.
• -Hands-on’ electronics engineering, capable of testing/debugging with lab equipment (oscilloscopes, logic analyzers, etc).  
• -Experience of Display products and knowledge of interfaces and protocols, including FPD-Link, OpenLDI and HDMI would be very useful as would any experience of Embedded C, C++, C#, Matlab.

This position is available with immediate effect.

To APPLY, please contact Jason Seed DipRP, DipRSA, FIRP; Director of Forbes HR Ltd on:

Telephone: (phone number removed)

Mobile: (phone number removed)

Web Application Developer | Software Developer | Birmingham | Up to £45,000

Jonothan Bosworth Recruitment Specialists are currently working with a growing and talented, award-winning software provider based in the heart of Birmingham.

As Web Application Developer | Software Developer you?ll join a talented team of like-minded individuals working with the latest cutting-edge technology with exposure to large-scale cloud-hosted applications.

THE BASICS:

You will be an experienced and enthusiastic Web Application Developer who will join a team on client-facing service management and reporting web application in use by Global companies.

As Web Developer you will work within an existing team on maintaining and further developing the back end / server side code of the large and complex MVC application.

You will come from a strong web application development background, and will have commercial experience working on complex multi-tiered web applications.

You will have the opportunity to develop your skills in multiple challenging disciplines to work as part of a rapidly growing technical company.

In this job role you will write well designed, testable, efficient code, whilst having the opportunity to mentor more junior team members.

Develop functions for data validation and pushing into/pulling from databases/unstructured data stores.

Implementing worked/task runner components, working through a central task orchestration system, to interface with other internal solutions components.

Integration data from various back end services and databased, gathering and refining specifications and requirements, creating and maintaining software documentation.

THE TECHNICAL STUFF:

As Web Application Developer you will have a minimum of 1-2 years commercial experience with dynamic language coding, especially PHP and JavaScript

BEng | Meng | BSc | MSc in relevant subject or equivalent experience

Knowledge of MVC pattern based development, familiarity with Laravel in particular

Knowledge of Linux | Unix environments

Experience with relational databases, to include MySQL

Familiar with software configuration management (SCM) concepts and version control systems, especially Git

THE CONCLUSION:

This is a great job opportunity for a Web Application Developer looking to use utilise their skill set within a well-established growing company.

Please contact Claire at Jonothan Bosworth Recruitment Specialists for more information.

Web Application | Software Developer | JavaScript | PHP | MVC | MySQL

EA_27_WD_CE

Web Application Developer | Software Developer | Birmingham | Up to £45,000

Jonothan Bosworth Recruitment Specialists are currently working with a growing and talented, award-winning software provider based in the heart of Birmingham.

As Web Application Developer | Software Developer you?ll join a talented team of like-minded individuals working with the latest cutting-edge technology with exposure to large-scale cloud-hosted applications.

THE BASICS:

You will be an experienced and enthusiastic Web Application Developer who will join a team on client-facing service management and reporting web application in use by Global companies.

As Web Developer you will work within an existing team on maintaining and further developing the back end / server side code of the large and complex MVC application.

You will come from a strong web application development background, and will have commercial experience working on complex multi-tiered web applications.

You will have the opportunity to develop your skills in multiple challenging disciplines to work as part of a rapidly growing technical company.

In this job role you will write well designed, testable, efficient code, whilst having the opportunity to mentor more junior team members.

Develop functions for data validation and pushing into/pulling from databases/unstructured data stores.

Implementing worked/task runner components, working through a central task orchestration system, to interface with other internal solutions components.

Integration data from various back end services and databased, gathering and refining specifications and requirements, creating and maintaining software documentation.

THE TECHNICAL STUFF:

As Web Application Developer you will have a minimum of 1-2 years commercial experience with dynamic language coding, especially PHP and JavaScript

BEng | Meng | BSc | MSc in relevant subject or equivalent experience

Knowledge of MVC pattern based development, familiarity with Laravel in particular

Knowledge of Linux | Unix environments

Experience with relational databases, to include MySQL

Familiar with software configuration management (SCM) concepts and version control systems, especially Git

THE CONCLUSION:

This is a great job opportunity for a Web Application Developer looking to use utilise their skill set within a well-established growing company.

Please contact Claire at Jonothan Bosworth Recruitment Specialists for more information.

Web Application | Software Developer | JavaScript | PHP | MVC | MySQL

EA_27_WD_CE