Clearpath are recruiting for the following.

Senior Helpdesk Technician - IT Support

Based near Hove, West Sussex

Description

This position is both an office based role but also may require on-site attendance as well. (A UK Driving License is required).

We are a well-established IT and Technology company

The candidate must meet the following criteria:

> A sound, comprehensive understanding of IT and IT terminology including:

> Windows 2008/2012 server, including Small Business server,

> Active directory management,

> Exchange 2007 and 2010 server,

> Most popular anti-virus products, i.e. McAfee, Symantec etc,

> A good understanding of firewalls, routers, switches etc,

> Backup solutions, i.e. Backup exec, Storagecraft

> Office 365

Required Skills:

> Possess a willingness to learn and co-operate as part of a team

> Have confidence working in a busy often hectic environment

> Excellent telephone manner is required along with friendly customer service skills

> Attention to detail

> A logical approach to problem solving coupled with common sense

> Good communication, literacy and organisational skills

> Punctuality, staff must be ready to work by their start time and willing to be flexible with their working arrangements,

> Ideally live within a 25-mile radius of the office,

> Be able to work a variable shift of 8:00am to 4:30pm, 9:00am to 5:30pm or 9:30am to 6:00pm.

Responsibilities will include:

Answering telephone, analysing and dealing with escalated incidents.

Clearpath are recruiting for the following.

Senior Helpdesk Technician - IT Support

Based near Hove, West Sussex

Description

This position is both an office based role but also may require on-site attendance as well. (A UK Driving License is required).

We are a well-established IT and Technology company

The candidate must meet the following criteria:

> A sound, comprehensive understanding of IT and IT terminology including:

> Windows 2008/2012 server, including Small Business server,

> Active directory management,

> Exchange 2007 and 2010 server,

> Most popular anti-virus products, i.e. McAfee, Symantec etc,

> A good understanding of firewalls, routers, switches etc,

> Backup solutions, i.e. Backup exec, Storagecraft

> Office 365

Required Skills:

> Possess a willingness to learn and co-operate as part of a team

> Have confidence working in a busy often hectic environment

> Excellent telephone manner is required along with friendly customer service skills

> Attention to detail

> A logical approach to problem solving coupled with common sense

> Good communication, literacy and organisational skills

> Punctuality, staff must be ready to work by their start time and willing to be flexible with their working arrangements,

> Ideally live within a 25-mile radius of the office,

> Be able to work a variable shift of 8:00am to 4:30pm, 9:00am to 5:30pm or 9:30am to 6:00pm.

Responsibilities will include:

Answering telephone, analysing and dealing with escalated incidents.

Clearpath Consultancy are recruiting due to growth and expansion for 1st Line Support Technician.

This would be ideal someone as an apprentice or looking to take the next step up.

This is both an internal and customer facing role that requires the right candidates to deliver great customer service and technical support services to both our internal and external customers.

The support technician will work within a service support team alongside other technicians and a handle a myriad of support calls, emails.

The purpose of the role is to handle and manage customer demand as effectively and efficiently as possible through documented process, procedure and in line with service level expectation.

Customer service requests may be delivered via email, telephone, account

management functions and internal support services, so experience with this is preferable.

Knowledge and Experience:

• Working with support teams delivering IT technical support services.
• Understanding of IT Service management best practice such as ITIL.
• Ownership in support acknowledgement, response and resolution practices

Problem Solving:

• You must have the ability to approach and solve problems in a logical and methodical manner using documented and defined process and procedure.

Initiative:

• You will be required to elicit pertinent and key information from our customers in relation to service incidents and will need to be very proactive and tenacious in approaching each request.
• As Support Technician you will seek to be actively involved and in engaged in all aspects of IT Service support and service management activities.

Clearpath Consultancy are recruiting due to growth and expansion for 1st Line Support Technician.

This would be ideal someone as an apprentice or looking to take the next step up.

This is both an internal and customer facing role that requires the right candidates to deliver great customer service and technical support services to both our internal and external customers.

The support technician will work within a service support team alongside other technicians and a handle a myriad of support calls, emails.

The purpose of the role is to handle and manage customer demand as effectively and efficiently as possible through documented process, procedure and in line with service level expectation.

Customer service requests may be delivered via email, telephone, account

management functions and internal support services, so experience with this is preferable.

Knowledge and Experience:

• Working with support teams delivering IT technical support services.
• Understanding of IT Service management best practice such as ITIL.
• Ownership in support acknowledgement, response and resolution practices

Problem Solving:

• You must have the ability to approach and solve problems in a logical and methodical manner using documented and defined process and procedure.

Initiative:

• You will be required to elicit pertinent and key information from our customers in relation to service incidents and will need to be very proactive and tenacious in approaching each request.
• As Support Technician you will seek to be actively involved and in engaged in all aspects of IT Service support and service management activities.

N Brown is currently on the lookout for an experienced Mainframe Test Lead! Here at N Brown we offer life assurance, 24 days holiday plus bank holidays, in addition to taking advantage of a holiday purchase scheme! You will benefit from our flexible working hours and fantastic location based in the heart of the northern quarter, Manchester. You will receive fantastic employee discount on our products, a discounted share purchase scheme, access to our Employee Assistance Programme and much more!

 
As a Mainframe Test Lead at N Brown, you will have overall responsibility for the quality and stability of all code released into our mainframe systems.  As well as working with several dedicated mainframe engineers you will have a voice across a variety of squads working in many disparate technologies all charged with delivering our business goals and a programme of continuous improvement and innovation.

 
Your duties will include:

• Defining the scope of testing within the context of each release / delivery.
• Making sure that the right people and the right tasks are planned for each iteration.
• Applying the appropriate test measurements and metrics and producing quality reports based on these.
• Training, leading, and mentoring more junior team members.

 

The mainframe forms the core of many of our key business systems and underpins the success of several leading online fashion brands. While the websites and the apps are how the public sees us, you will be responsible for making sure that things are running smoothly under the hood for key finance, logistics, and order processing systems.

 
At N Brown we are keen on speaking to anyone with the following skills and experience:

• Demonstrable experience of testing in a mainframe environment.
• Experience of working in a fast paced 24/7 retail or ecommerce environment.
• Strong leadership and mentoring skills.
• ISQTB would be great but not essential.
• Experience in modern test automation techniques and frameworks, working in an agile / lean environment would be even better!
• Experience of working with onshore / offshore / remote teams would also be a benefit.

 

Working here at N Brown the Mainframe Test Lead will explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you’ve got the perfect place to show your skills and learn new ones.

 
In return, the Mainframe Test Lead will receive a competitive salary of £45,000 - £50,000 pa depending on experience plus a pension scheme.

 
To join the N Brown team click apply now!

N Brown is currently on the lookout for an experienced Mainframe Test Lead! Here at N Brown we offer life assurance, 24 days holiday plus bank holidays, in addition to taking advantage of a holiday purchase scheme! You will benefit from our flexible working hours and fantastic location based in the heart of the northern quarter, Manchester. You will receive fantastic employee discount on our products, a discounted share purchase scheme, access to our Employee Assistance Programme and much more!

 
As a Mainframe Test Lead at N Brown, you will have overall responsibility for the quality and stability of all code released into our mainframe systems.  As well as working with several dedicated mainframe engineers you will have a voice across a variety of squads working in many disparate technologies all charged with delivering our business goals and a programme of continuous improvement and innovation.

 
Your duties will include:

• Defining the scope of testing within the context of each release / delivery.
• Making sure that the right people and the right tasks are planned for each iteration.
• Applying the appropriate test measurements and metrics and producing quality reports based on these.
• Training, leading, and mentoring more junior team members.

 

The mainframe forms the core of many of our key business systems and underpins the success of several leading online fashion brands. While the websites and the apps are how the public sees us, you will be responsible for making sure that things are running smoothly under the hood for key finance, logistics, and order processing systems.

 
At N Brown we are keen on speaking to anyone with the following skills and experience:

• Demonstrable experience of testing in a mainframe environment.
• Experience of working in a fast paced 24/7 retail or ecommerce environment.
• Strong leadership and mentoring skills.
• ISQTB would be great but not essential.
• Experience in modern test automation techniques and frameworks, working in an agile / lean environment would be even better!
• Experience of working with onshore / offshore / remote teams would also be a benefit.

 

Working here at N Brown the Mainframe Test Lead will explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you’ve got the perfect place to show your skills and learn new ones.

 
In return, the Mainframe Test Lead will receive a competitive salary of £45,000 - £50,000 pa depending on experience plus a pension scheme.

 
To join the N Brown team click apply now!

The Role

As a Junior Machine Learning Engineer you will work closely with the Data Science team and Data Engineers to create products to help Investors easily understand the value of their investments.
 
Experience needed:

• 1 + years proven experience in Machine Learning with familiarity of machine learning frameworks (like Keras or PyTorch) and libraries (like scikit-learn)
• Ability to write robust code in Python
• Experience in SQL for working with large data sets with capability of analysing and building relationships across different data points
• Deep knowledge of math, probability, statistics and algorithms
• Experience with entity resolution, probabilistic matching, and graph theory

 
This is an exciting opportunity for junior Machine Learning Engineer to work with the latest tech in an environment that promotes autonomy and logical thinking. Therefore, it is crucial you can hit the ground running and make an impact to product without impacting colleagues workloads.
 
For more information please apply below:

The Role

As a Junior Machine Learning Engineer you will work closely with the Data Science team and Data Engineers to create products to help Investors easily understand the value of their investments.
 
Experience needed:

• 1 + years proven experience in Machine Learning with familiarity of machine learning frameworks (like Keras or PyTorch) and libraries (like scikit-learn)
• Ability to write robust code in Python
• Experience in SQL for working with large data sets with capability of analysing and building relationships across different data points
• Deep knowledge of math, probability, statistics and algorithms
• Experience with entity resolution, probabilistic matching, and graph theory

 
This is an exciting opportunity for junior Machine Learning Engineer to work with the latest tech in an environment that promotes autonomy and logical thinking. Therefore, it is crucial you can hit the ground running and make an impact to product without impacting colleagues workloads.
 
For more information please apply below:

QA Engineer / £45k / Java / Crewe

Corecom Consulting have recently been approached by one of our newest and biggest clients to source an experienced QA Engineer to join their well-established testing function. You'll have the opportunity to join an established testing team and really make your mark. They're currently undergoing an impressive amount of growth and it's showing no signs of slowing down.

What's In it for you?

- 25 Days holiday

- 5 days personal development (Costs covered)

- Childcare vouchers

- Cycle to work scheme

- Good pension package

- 2 days paid leave to help out a charity of your choice

- Clear progression path

What we need from you!

- Automation experience

- Ability to build automation frameworks from scratch using selenium and Java

- API testing experience

- Have the ability to write SQL commands to mimic real life scenario's

- Stakeholder management

- Proven experience working within cross-functional teams

- Impeccable communication skills

QA Engineer / £45k / Java / Crewe

QA Engineer / £45k / Java / Crewe

Corecom Consulting have recently been approached by one of our newest and biggest clients to source an experienced QA Engineer to join their well-established testing function. You'll have the opportunity to join an established testing team and really make your mark. They're currently undergoing an impressive amount of growth and it's showing no signs of slowing down.

What's In it for you?

- 25 Days holiday

- 5 days personal development (Costs covered)

- Childcare vouchers

- Cycle to work scheme

- Good pension package

- 2 days paid leave to help out a charity of your choice

- Clear progression path

What we need from you!

- Automation experience

- Ability to build automation frameworks from scratch using selenium and Java

- API testing experience

- Have the ability to write SQL commands to mimic real life scenario's

- Stakeholder management

- Proven experience working within cross-functional teams

- Impeccable communication skills

QA Engineer / £45k / Java / Crewe