Desktop Support Mobile
Cardiff
£13.00 per hour Umbrella 3 Months +

Your new company:
One of Europe’s leading and fastest growing IT service providers has exciting opportunities to join them as an End User Support Technician based in Cardiff. Due to internal progression and securing new, high-profile customers, our client is looking to bring on several contract members of staff to drive forward a rapidly expanding business area.

Your new job:
Additional engineering (associate) resource required in the WEST region to provide support for increased levels of project and BAU engagements due to FTE resource being almost fully utilised daily.

What you’ll need to succeed:
Excellent customer skills. Communication and Team working, Previous experience of scripted Windows 10 Support Experience and the flexibility to be mobile and travel to multiple sites within the West Region as requested. Mandatory PPE equipment includes Hard Hat, HI Viz vest and Safety Shoes.

What you’ll get in return:
So…what’s in it for you? You will get the opportunity to work at the forefront of a globally recognised IT service provider, with access to the latest technologies. Furthermore, you will be given the opportunity to enhance your skills through training and regular mentorship, enabling the growth and progression throughout your career. End User Support staff have an ‘Engineer Development Plan’ at the end of each year, which outlines the steps necessary to progress their career.

What do you need to do now?
If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you but you are looking for a new job, contact your local Hays office for a confidential discussion on your career.

Desktop Support Mobile
Cardiff
£13.00 per hour Umbrella 3 Months +

Your new company:
One of Europe’s leading and fastest growing IT service providers has exciting opportunities to join them as an End User Support Technician based in Cardiff. Due to internal progression and securing new, high-profile customers, our client is looking to bring on several contract members of staff to drive forward a rapidly expanding business area.

Your new job:
Additional engineering (associate) resource required in the WEST region to provide support for increased levels of project and BAU engagements due to FTE resource being almost fully utilised daily.

What you’ll need to succeed:
Excellent customer skills. Communication and Team working, Previous experience of scripted Windows 10 Support Experience and the flexibility to be mobile and travel to multiple sites within the West Region as requested. Mandatory PPE equipment includes Hard Hat, HI Viz vest and Safety Shoes.

What you’ll get in return:
So…what’s in it for you? You will get the opportunity to work at the forefront of a globally recognised IT service provider, with access to the latest technologies. Furthermore, you will be given the opportunity to enhance your skills through training and regular mentorship, enabling the growth and progression throughout your career. End User Support staff have an ‘Engineer Development Plan’ at the end of each year, which outlines the steps necessary to progress their career.

What do you need to do now?
If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you but you are looking for a new job, contact your local Hays office for a confidential discussion on your career.

Your new company
An attractive employer of choice based in Surrey, near Woking and the M25.

Your new role
This role will lead efforts to identify and mitigate risks to the sales and operations through risk identification, performance monitoring, analysis and process improvement. The right candidate will be passionate to stop bad actions and protect Samsung’s customers, be adept at solving complex problems and deal with a lot of ambiguity in a fast-paced, dynamic environment.

• Managing risk analysis across locations and set long term strategy and vision for the Risk management organisation
• Leading daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identifying enhancements to improve fraud detection capabilities and reduce false positives.
• Continuously evaluate the platform for risk factors and develop strategies to run them through data analysis and models
• Partnering with operations, business, product, engineering and vendor teams to develop, modify, and implement risk management programs
• Facilitating regular Risk assessment meetings with all partners and identifying areas of improvement
• Responsible for performing analysis of fraud trends and patterns to seek opportunities for process and systemic improvements in order to optimise risk/return trade-offs

What you'll need to succeed

• Bachelors or Masters in Business, Mathematics, or other quantitative field
• 5+ years of hands-on experience in operations or business intelligence
• 4+ years in risk management and mitigation
• Strong problem-solving ability
• Excellent communication and data presentation skills
• Ideally you also will have Korean language skills

What you'll get in return
On offer with this role an excellent base salary and benefits package and a fantastic working environment.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Your new company
An attractive employer of choice based in Surrey, near Woking and the M25.

Your new role
This role will lead efforts to identify and mitigate risks to the sales and operations through risk identification, performance monitoring, analysis and process improvement. The right candidate will be passionate to stop bad actions and protect Samsung’s customers, be adept at solving complex problems and deal with a lot of ambiguity in a fast-paced, dynamic environment.

• Managing risk analysis across locations and set long term strategy and vision for the Risk management organisation
• Leading daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identifying enhancements to improve fraud detection capabilities and reduce false positives.
• Continuously evaluate the platform for risk factors and develop strategies to run them through data analysis and models
• Partnering with operations, business, product, engineering and vendor teams to develop, modify, and implement risk management programs
• Facilitating regular Risk assessment meetings with all partners and identifying areas of improvement
• Responsible for performing analysis of fraud trends and patterns to seek opportunities for process and systemic improvements in order to optimise risk/return trade-offs

What you'll need to succeed

• Bachelors or Masters in Business, Mathematics, or other quantitative field
• 5+ years of hands-on experience in operations or business intelligence
• 4+ years in risk management and mitigation
• Strong problem-solving ability
• Excellent communication and data presentation skills
• Ideally you also will have Korean language skills

What you'll get in return
On offer with this role an excellent base salary and benefits package and a fantastic working environment.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

The role

The client is looking for a UX Designer for a 3 Month period in Birmingham City Centre.

What you’ll need to succeed


The role of the UX designer is to present ideas and influence stakeholder with evidence from discovery phase. Working in agile teams designing user focused service. Help facilitate excellent user experience. Someone who will contribute to the digital services and enhancing the currents standards, transforming the way the business works. You will be an integral part of that team, designing, creating and improving services.

Experience Required

? Experience of designing interactions professionally for the web and mobile.
? Experience of interface design. Core skills: sketching, design production, HTML & CSS.
? Experience of working within an agile, multi-disciplinary team environment, and the ability to deliver iterative design components (including user journeys) to the development team.
? Be comfortable eliciting and defining business/user process flows and requirements.
? Be able to generate concepts, ideas and user journeys

Desirable

• Central government experience.
• GDS experience.

What you’ll get in return

£450 per day outside of IR35



What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

The role

The client is looking for a UX Designer for a 3 Month period in Birmingham City Centre.

What you’ll need to succeed


The role of the UX designer is to present ideas and influence stakeholder with evidence from discovery phase. Working in agile teams designing user focused service. Help facilitate excellent user experience. Someone who will contribute to the digital services and enhancing the currents standards, transforming the way the business works. You will be an integral part of that team, designing, creating and improving services.

Experience Required

? Experience of designing interactions professionally for the web and mobile.
? Experience of interface design. Core skills: sketching, design production, HTML & CSS.
? Experience of working within an agile, multi-disciplinary team environment, and the ability to deliver iterative design components (including user journeys) to the development team.
? Be comfortable eliciting and defining business/user process flows and requirements.
? Be able to generate concepts, ideas and user journeys

Desirable

• Central government experience.
• GDS experience.

What you’ll get in return

£450 per day outside of IR35



What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Your new company
Software Test Engineer role open. Based in Belfast City Ctr this Software House employs 35 technical staff and has an interactive culture.

In this Test Engineer job you will work in a lively and enriching engineering culture, developing an understanding of the company’s application, backend and the devices it supports.

Your new role
As a Senior Test Engineer, you will be expected to work closely with Product Owners and Software Engineers to do exploratory testing, write and develop test automation as well as improve the overall testing process and capabilities of the company. Developers take testing and test automation seriously - tests are written at all levels - unit, integration and end-to-end.

What you'll need to succeed
For this position you will need:

• Knowledge of one or more development languages eg. Ruby, Python, Javascript
• Experience with building or extending automation frameworks - this job is a mix of manual and automation
• Understanding of different testing approaches
• Good problem-solving skills
• Experience working in an agile environment
• Experience with cross functional testing - for example performance, accessibility
• Ability and experience with building tools to extend / support testing

What you'll get in return
Flexible working options available.

You will get an attractive salary up to £40,000 plus bonuses, a great benefits package including Health Insurance and pension scheme! You will be joining a global, trusted brand as well as an exciting place for talented, ambitious people who want to build a remarkable career. If this sounds like the right next step for you then get in touch!

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Your new company
Software Test Engineer role open. Based in Belfast City Ctr this Software House employs 35 technical staff and has an interactive culture.

In this Test Engineer job you will work in a lively and enriching engineering culture, developing an understanding of the company’s application, backend and the devices it supports.

Your new role
As a Senior Test Engineer, you will be expected to work closely with Product Owners and Software Engineers to do exploratory testing, write and develop test automation as well as improve the overall testing process and capabilities of the company. Developers take testing and test automation seriously - tests are written at all levels - unit, integration and end-to-end.

What you'll need to succeed
For this position you will need:

• Knowledge of one or more development languages eg. Ruby, Python, Javascript
• Experience with building or extending automation frameworks - this job is a mix of manual and automation
• Understanding of different testing approaches
• Good problem-solving skills
• Experience working in an agile environment
• Experience with cross functional testing - for example performance, accessibility
• Ability and experience with building tools to extend / support testing

What you'll get in return
Flexible working options available.

You will get an attractive salary up to £40,000 plus bonuses, a great benefits package including Health Insurance and pension scheme! You will be joining a global, trusted brand as well as an exciting place for talented, ambitious people who want to build a remarkable career. If this sounds like the right next step for you then get in touch!

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Your new company
This Cloud based SAAS business are looking to expand their current operations as they look to move towards real-time software development practices. It’s a truly unique opportunity working for a technology first organisation that are transforming the landscape of their industry. Based in Ipswich town centre they have a great office location and a very modern working environment.

Your new role
This wide scoping role will encompass working on the companies core enterprise level application, made up of a range of legacy and very modern development code.

the team is constantly sharing knowledge and get real-time feedback on solutions as they run tests in house. Its a great team to be a part of with paired-programming practices in place and a real collaborative approach amongst the development team and wider organisation.

You will be involved in the entire lifecycle of projects working on front-end and back-end development as well as with the Azure cloud platform. The company have secured multiple large-scale contracts and partnerships with new and existing customers so it’s an excellent time to be joining.

What you'll need to succeed
Your previous experience of working with Java design and development, including Java 8, SQL and knowledge of Java design patterns for enterprise systems, will put you in an excellent position to succeed in this role. knowledge of Apache Kafka, storm would also be of benefit as would modern frontend practices using Angular.

What you'll get in return
a Competitive salary of circa £55,000+ and good company benefits including a generous holiday entitlement. The company also offers great flexibility across the board and there is no micromanagement here, with a clear open door policy from the experienced management team. They are a very supportive employer and will fund relevant training and offer several progression opportunities internally.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Your new company
This Cloud based SAAS business are looking to expand their current operations as they look to move towards real-time software development practices. It’s a truly unique opportunity working for a technology first organisation that are transforming the landscape of their industry. Based in Ipswich town centre they have a great office location and a very modern working environment.

Your new role
This wide scoping role will encompass working on the companies core enterprise level application, made up of a range of legacy and very modern development code.

the team is constantly sharing knowledge and get real-time feedback on solutions as they run tests in house. Its a great team to be a part of with paired-programming practices in place and a real collaborative approach amongst the development team and wider organisation.

You will be involved in the entire lifecycle of projects working on front-end and back-end development as well as with the Azure cloud platform. The company have secured multiple large-scale contracts and partnerships with new and existing customers so it’s an excellent time to be joining.

What you'll need to succeed
Your previous experience of working with Java design and development, including Java 8, SQL and knowledge of Java design patterns for enterprise systems, will put you in an excellent position to succeed in this role. knowledge of Apache Kafka, storm would also be of benefit as would modern frontend practices using Angular.

What you'll get in return
a Competitive salary of circa £55,000+ and good company benefits including a generous holiday entitlement. The company also offers great flexibility across the board and there is no micromanagement here, with a clear open door policy from the experienced management team. They are a very supportive employer and will fund relevant training and offer several progression opportunities internally.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.