Your new company
I am currently working with a dynamic and growing organisation based in Colchester who are looking to bring on-board a IT support officer into their experienced IT department.
Your new role
In your new role you will find yourself primarily responsible for the support and maintenance of the IT systems that are used to deliver the organisations products and services. You will work within the IT team to support the business systems, responding to internal and external user support requests seeing them through to final resolution.
Provide day to day desktop support both software and hardware, both onsite and remotely taking technical ownership of issues raised, providing analysis and identification of each issue and seeing them through to resolution. you will also see yourself proactively identify and recommending IT systems improvements ensuring the efficiency, productivity and workflow of the business processes.
What you'll need to succeed
To succeed in this role your previous experience in a similar 2nd or 3rd line position, supporting IT systems and users will be essential in this role. Having substantial knowledge and experience of supporting Microsoft Office 365 and experience of supporting, deploying and updating Microsoft Windows OS both Desktop and Server.
Also your knowledge of cloud file and collaboration platforms, Firewalls, Wireless Access Points and network related equipment will all lead to your success in this role.
What you'll get in return
In return you will receive a competitive salary up to £30,000 pro rata, benefits package and all the tools to complete your work to the highest standard.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.