As part of our continued expansion, we are seeking a seasoned IT Procurement professional with proven experience in the IT networks/colocation/telco/cloud industry to join our team.

Working under the guidance of the Procurement Manager, the Senior IT Procurement Coordinator will have primary responsibility for coordinating and administrating a wide variety of procurement activities from sourcing, supplier management to contract administration. The successful individual will form part of the wider global procurement team spread across North America and Europe.

Knowledge, Skills, Qualifications & Experience Required:

• Minimum 1 year's experience in IT Procurement related to IT networks, colocation, leased lines/telco, cloud
• Proven experience of actively administrating contracts related to the above subcategories and must have a good understanding of typical content of MSA, SLA, Colocation Schedules, circuits order forms
• Proven experience of report writing
• Understands or seeks to understand the technical aspects of what is being quoted or purchased, aspects that may impact the commercials
• Highly analytical and has a track record in understanding and managing risk
• Competent in storing data in an accurate and database style
• Competent in handling various systems: ERPs and CRM systems as well as Windows programs and internal & external portals
• Self-motivated, able to work autonomously, flexible adapting to company needs and expectations
• Excellent attention to detail with a passion for accuracy. Highly organised with a strong sense of prioritisation and commitment to deadlines.

The Role

As Senior IT Procurement Coordinator, you will be responsible for:

• Liaise with existing suppliers to obtain up to date pricing for third party services and ensure up to date product costing and pricing are communicated effectively to the business
• Act as a trusted advisor to the internal stakeholders, providing them with information on existing costing and contract terms
• Manage and maintain the ordering process and relevant software in an effective and efficient manner
• Build and maintain databases related to Procurement in a timely and accurate manner, including and not limited to: pricing, contract databases, 3rd party catalogues, documented delivery acknowledgements, documents storage
• Provide activity and purchasing reports regularly and as required
• Support management of goods inwards process from Bill of Materials through to final disposal of asset
• Actively research as necessary competitor pricing and industry trends to ensure the business remains competitive and communicate the research results, update the systems
• Perform supplier reconciliations from a service inventory & contract details point of view
• Identify missing contracts, obtain them, upload and record them
• Support internal stakeholders with escalations within 3rd parties' organisations when needed
• Where terms and conditions of 3rd parties are on their website, check the versions annually and bring changes to the attention of the line manager
• Actively support company's special projects and fulfill specific objectives on his/her own or together with team members or other stakeholders
• Gain understanding of the goods and services ordered in multiple spend categories. Promptly raise with the line manager cases that need more clarifications and explanations
• Undertake contract renewals, cancellations as allocated and according to the process
• Perform ordering of goods and services according to communicated company policy and ensure purchases meet internal standards as to cover for the different time-zones Continent 8 companies and their suppliers operate in
• Cover for other team members when they have time off; pro-actively coordinate with team members when planning the time off as to allow the team to have enough coverage.
• Contribute to the efforts of building the Procurement function to the Best in class level.
• Support stakeholders in understanding and aligning to processes and to the systems usage
• Learn and share knowledge with the other colleagues as to contribute to the cross-training within the team.
• Assertive and timely communication, internally and externally. Identify cases that need escalation and escalate in a timely and assertive manner.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. Privacy Policy. Equal Opportunity and Diversity Policy.

As part of our continued expansion, we are seeking a seasoned IT Procurement professional with proven experience in the IT networks/colocation/telco/cloud industry to join our team.

Working under the guidance of the Procurement Manager, the Senior IT Procurement Coordinator will have primary responsibility for coordinating and administrating a wide variety of procurement activities from sourcing, supplier management to contract administration. The successful individual will form part of the wider global procurement team spread across North America and Europe.

Knowledge, Skills, Qualifications & Experience Required:

• Minimum 1 year's experience in IT Procurement related to IT networks, colocation, leased lines/telco, cloud
• Proven experience of actively administrating contracts related to the above subcategories and must have a good understanding of typical content of MSA, SLA, Colocation Schedules, circuits order forms
• Proven experience of report writing
• Understands or seeks to understand the technical aspects of what is being quoted or purchased, aspects that may impact the commercials
• Highly analytical and has a track record in understanding and managing risk
• Competent in storing data in an accurate and database style
• Competent in handling various systems: ERPs and CRM systems as well as Windows programs and internal & external portals
• Self-motivated, able to work autonomously, flexible adapting to company needs and expectations
• Excellent attention to detail with a passion for accuracy. Highly organised with a strong sense of prioritisation and commitment to deadlines.

The Role

As Senior IT Procurement Coordinator, you will be responsible for:

• Liaise with existing suppliers to obtain up to date pricing for third party services and ensure up to date product costing and pricing are communicated effectively to the business
• Act as a trusted advisor to the internal stakeholders, providing them with information on existing costing and contract terms
• Manage and maintain the ordering process and relevant software in an effective and efficient manner
• Build and maintain databases related to Procurement in a timely and accurate manner, including and not limited to: pricing, contract databases, 3rd party catalogues, documented delivery acknowledgements, documents storage
• Provide activity and purchasing reports regularly and as required
• Support management of goods inwards process from Bill of Materials through to final disposal of asset
• Actively research as necessary competitor pricing and industry trends to ensure the business remains competitive and communicate the research results, update the systems
• Perform supplier reconciliations from a service inventory & contract details point of view
• Identify missing contracts, obtain them, upload and record them
• Support internal stakeholders with escalations within 3rd parties' organisations when needed
• Where terms and conditions of 3rd parties are on their website, check the versions annually and bring changes to the attention of the line manager
• Actively support company's special projects and fulfill specific objectives on his/her own or together with team members or other stakeholders
• Gain understanding of the goods and services ordered in multiple spend categories. Promptly raise with the line manager cases that need more clarifications and explanations
• Undertake contract renewals, cancellations as allocated and according to the process
• Perform ordering of goods and services according to communicated company policy and ensure purchases meet internal standards as to cover for the different time-zones Continent 8 companies and their suppliers operate in
• Cover for other team members when they have time off; pro-actively coordinate with team members when planning the time off as to allow the team to have enough coverage.
• Contribute to the efforts of building the Procurement function to the Best in class level.
• Support stakeholders in understanding and aligning to processes and to the systems usage
• Learn and share knowledge with the other colleagues as to contribute to the cross-training within the team.
• Assertive and timely communication, internally and externally. Identify cases that need escalation and escalate in a timely and assertive manner.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. Privacy Policy. Equal Opportunity and Diversity Policy.

• Providing regular updates to external customers on the progress of faults
• Meeting customer SLAs within contracted timescales
• Controlling and directing engineers
• Ensuring all Planned Maintenance is complete
• Providing ad hoc reports
• Ensuring engineers complete outstanding reports
• Maintaining internal reports following engineer visits

• Have excellent Communication skills
• Have good written and verbal skills
• Be organised and be able to prioritise
• Proven experience of working to tight deadlines
• Be customer focused with a proven track record in Customer Service

• Providing regular updates to external customers on the progress of faults
• Meeting customer SLAs within contracted timescales
• Controlling and directing engineers
• Ensuring all Planned Maintenance is complete
• Providing ad hoc reports
• Ensuring engineers complete outstanding reports
• Maintaining internal reports following engineer visits

• Have excellent Communication skills
• Have good written and verbal skills
• Be organised and be able to prioritise
• Proven experience of working to tight deadlines
• Be customer focused with a proven track record in Customer Service

An exciting opportunity for a Java Architect / Software Engineer to join a market leading global insurance business and play a pivotal role in helping to deliver their process automation capabilities across the enterprise into targeted business ecosystems.

Responsibilities

• Design and develop industry-leading Intelligent Process Automation solutions using Robotic Process Automation and Cognitive automation technology and tools
• Rapidly conceptualize and develop cutting edge solutions using latest innovative technology working closely with Product Owners
• Lead feature development with 1-2 more collaborators
• Identify and drive code improvements, including technical debt
• Author feature-specific design docs
• Serve as an example of quality code and design, and push for better processes around how the team operates
• Work with structured and unstructured data for building intelligent bots using rule based and/or cognitive automation techniques
• Act as an enabler of Agile and DevOps practices in collaboration with product delivery and operation support teams

Essential Experience/Qualifications

• Deep knowledge of software engineering and information systems
• Passionate to learn and craftmanship in designing and building high quality software applications that can stand the test of time, stress, and variety of enhancement requests
• Extensive experience of building highly available critical systems using Core Java, C/C++/C#, Python, Linux, SQL or other relational database
• Bachelor's degree in Computer Science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience; MS in Computer Science is desirable
• Experience developing automations in RPA platforms (Workfusion preferred)
• Experience developing web interfaces using HTML/JavaScript/CSS and UI frameworks such as Angular, ReactJS, etc. Knowledge of automated testing of applications
• Strong understanding of system architecture, object-oriented design, and understanding of API/Microservices Architecture
• Experienced in Machine Learning model implementation, integration insight, model efficacy and model lifecycle management
• Experience developing web services using Java (Kotlin, Spring MVC, Spring Boot is a plus
• Experience writing scalable, high-performant, instrumented and clean code
• Experience working in an Agile development environment.
• Experience working on teams with heavy emphasis on DevOps, Automation, CI/CD, and Quality (Jenkins, Docker, Artifactory, etc.)
• Excellent communication skills, with strong verbal and writing proficiencies
• Exceptional analytical and critical thinking skills, with thorough attention to detail
• Excellent planning, documentation and problem solving skills
• Technical leadership and management ability and drive-for-results
• Track record of high achievement in a team-based and results-oriented culture

An exciting opportunity for a Java Architect / Software Engineer to join a market leading global insurance business and play a pivotal role in helping to deliver their process automation capabilities across the enterprise into targeted business ecosystems.

Responsibilities

• Design and develop industry-leading Intelligent Process Automation solutions using Robotic Process Automation and Cognitive automation technology and tools
• Rapidly conceptualize and develop cutting edge solutions using latest innovative technology working closely with Product Owners
• Lead feature development with 1-2 more collaborators
• Identify and drive code improvements, including technical debt
• Author feature-specific design docs
• Serve as an example of quality code and design, and push for better processes around how the team operates
• Work with structured and unstructured data for building intelligent bots using rule based and/or cognitive automation techniques
• Act as an enabler of Agile and DevOps practices in collaboration with product delivery and operation support teams

Essential Experience/Qualifications

• Deep knowledge of software engineering and information systems
• Passionate to learn and craftmanship in designing and building high quality software applications that can stand the test of time, stress, and variety of enhancement requests
• Extensive experience of building highly available critical systems using Core Java, C/C++/C#, Python, Linux, SQL or other relational database
• Bachelor's degree in Computer Science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience; MS in Computer Science is desirable
• Experience developing automations in RPA platforms (Workfusion preferred)
• Experience developing web interfaces using HTML/JavaScript/CSS and UI frameworks such as Angular, ReactJS, etc. Knowledge of automated testing of applications
• Strong understanding of system architecture, object-oriented design, and understanding of API/Microservices Architecture
• Experienced in Machine Learning model implementation, integration insight, model efficacy and model lifecycle management
• Experience developing web services using Java (Kotlin, Spring MVC, Spring Boot is a plus
• Experience writing scalable, high-performant, instrumented and clean code
• Experience working in an Agile development environment.
• Experience working on teams with heavy emphasis on DevOps, Automation, CI/CD, and Quality (Jenkins, Docker, Artifactory, etc.)
• Excellent communication skills, with strong verbal and writing proficiencies
• Exceptional analytical and critical thinking skills, with thorough attention to detail
• Excellent planning, documentation and problem solving skills
• Technical leadership and management ability and drive-for-results
• Track record of high achievement in a team-based and results-oriented culture

We are currently recruiting on behalf of BellBridge Ltd for an Engineering Services Delivery Manager.  This is a new role within the organisation due to a large number of contract awards. 

• The ideal candidate will be a degree qualified Engineer with experience of delivering projects for an Engineering Consultancy or
• A Project Engineer with experience of delivering CAPEX and OPEX projects in the Chemical / Petrochemical Industry

ROLE PURPOSE

Engineering Service Delivery Manager (ESDM) is responsible for managing the delivery of managed service contracts to meet client SLAs to budget and quality standards. Acts as the client’s single point of contact for the service delivery, managing internal resources, reporting into the Managing Director and liaising with managed service team.

Consult with, advises and assists Project Managers with resources for projects and portfolios. Provides business development support through proposals, presentations and client interaction. 

The ESDM role may be combined with additional engineering responsibilities in circumstances where the dedicated individual ESDM has specific engineering skills that are required by the end client.

KEY RESPONSIBILITIES:

• Building and maintaining relationships with key stakeholders and client staff
• Performance Monitoring and Management of services against contracted Service Level Agreement metrics or KPIs
• Achieving a high level of Customer Satisfaction, producing and enacting recovery action plans if service delivery is not meeting expectations
• Ensuring the Financial health of the contract, managing revenues and costs within agreed budgets and forecasts
• Effective communication with clients and across organisational boundaries – from engineers through to senior managers
• Ensuring operations teams are aware of the scope of support services to be provided and have the required information in their possession
• Act as a point of escalation for Service failures, with the authority to pull in additional resources when needed e.g. specialist teams or people for specific issues / opportunities
• Communication and transition management of changes to ensure awareness and preparedness of all stakeholders
• Ensure service plans are prepared and maintained.
• Receive and manage customer work requests.
• Manage resource allocations contracts and revisions
• Building and producing accurate and timely Service Reports
• Service reviews, including the chairing of Service review meetings
• Management of 3rd parties, ensuring SLA commitments are Commercially viable and that services received are at the required levels of performance and quality
• Working with the client and operations teams to identify and manage service improvement activities
• Along with the Managing Director and technical leads, accountable for and contribute to the overall performance of the managed services division
• Assist the Head Office teams in Bid work for on new / renewal of Agreements
• Collaborating with senior management on client account management and growth
• Ensure smooth Inductions and mobilisation

• Promote Collaboration, Team Work & Alignment Work with all departments and functions to ensure inter-disciplinary alignment and coherence.
• Contribute to Lessons Learnt and Improvement Planning
• Support and promote all company and client site directives – HSEQ, best practice, innovations, continual improvement
• Support the Managing Director in non service based activities such as writing procedures, resource planning, establishing policy, budgeting, recruitment etc, to support the drive to continuously improve and optimise the Service.
• Mobility and flexibility to work anywhere in North East essential.

We are currently recruiting on behalf of BellBridge Ltd for an Engineering Services Delivery Manager.  This is a new role within the organisation due to a large number of contract awards. 

• The ideal candidate will be a degree qualified Engineer with experience of delivering projects for an Engineering Consultancy or
• A Project Engineer with experience of delivering CAPEX and OPEX projects in the Chemical / Petrochemical Industry

ROLE PURPOSE

Engineering Service Delivery Manager (ESDM) is responsible for managing the delivery of managed service contracts to meet client SLAs to budget and quality standards. Acts as the client’s single point of contact for the service delivery, managing internal resources, reporting into the Managing Director and liaising with managed service team.

Consult with, advises and assists Project Managers with resources for projects and portfolios. Provides business development support through proposals, presentations and client interaction. 

The ESDM role may be combined with additional engineering responsibilities in circumstances where the dedicated individual ESDM has specific engineering skills that are required by the end client.

KEY RESPONSIBILITIES:

• Building and maintaining relationships with key stakeholders and client staff
• Performance Monitoring and Management of services against contracted Service Level Agreement metrics or KPIs
• Achieving a high level of Customer Satisfaction, producing and enacting recovery action plans if service delivery is not meeting expectations
• Ensuring the Financial health of the contract, managing revenues and costs within agreed budgets and forecasts
• Effective communication with clients and across organisational boundaries – from engineers through to senior managers
• Ensuring operations teams are aware of the scope of support services to be provided and have the required information in their possession
• Act as a point of escalation for Service failures, with the authority to pull in additional resources when needed e.g. specialist teams or people for specific issues / opportunities
• Communication and transition management of changes to ensure awareness and preparedness of all stakeholders
• Ensure service plans are prepared and maintained.
• Receive and manage customer work requests.
• Manage resource allocations contracts and revisions
• Building and producing accurate and timely Service Reports
• Service reviews, including the chairing of Service review meetings
• Management of 3rd parties, ensuring SLA commitments are Commercially viable and that services received are at the required levels of performance and quality
• Working with the client and operations teams to identify and manage service improvement activities
• Along with the Managing Director and technical leads, accountable for and contribute to the overall performance of the managed services division
• Assist the Head Office teams in Bid work for on new / renewal of Agreements
• Collaborating with senior management on client account management and growth
• Ensure smooth Inductions and mobilisation

• Promote Collaboration, Team Work & Alignment Work with all departments and functions to ensure inter-disciplinary alignment and coherence.
• Contribute to Lessons Learnt and Improvement Planning
• Support and promote all company and client site directives – HSEQ, best practice, innovations, continual improvement
• Support the Managing Director in non service based activities such as writing procedures, resource planning, establishing policy, budgeting, recruitment etc, to support the drive to continuously improve and optimise the Service.
• Mobility and flexibility to work anywhere in North East essential.

My client provides expert energy buying and management solutions, helping large energy users reduce costs and consumption. They are currently looking for an Energy Admin Assistant, to join their growing and successful team.

As an Energy Admin Assistant you will take full responsibility of:

• Obtaining energy invoices from suppliers
• Data entry and validation of supplier invoices
• Managing customer and supplier queries to resolution
• Setting up customer folders for portfolio management
• Aiding with bureau projects & ad hoc tasks as required
• Collection and inputting of HH data from suppliers

Knowledge, Skills, Experience:

• Ability to communicate effectively and professionally when dealing with customers and colleagues
• Excellent team player with ability to build good relationships
• The ability to be self-motivated and focused on continually achieving and exceeding targets
• Have a proactive and motivated approach to work
• Excellent time management skills with ability to manage workload Analytical
• skills with excellent attention to detail
• Proficient in use of key Microsoft packages to include Outlook/Excel and Word
• Good commercial acumen with a desire to readily embrace challenges

WORK HOURS: Mon-Fri 09.00-17.00 (Flexibility as required)

The Client is located in Nelson, which is easily accessible from Burnley, Blackburn, Preston by car or public transport. They are offering a competitive salary of £20,000 together with all the other benefits for the suitable candidate.

If you are interested in the Energy Admin Assistant position, please apply below or contact Katie .

My client provides expert energy buying and management solutions, helping large energy users reduce costs and consumption. They are currently looking for an Energy Admin Assistant, to join their growing and successful team.

As an Energy Admin Assistant you will take full responsibility of:

• Obtaining energy invoices from suppliers
• Data entry and validation of supplier invoices
• Managing customer and supplier queries to resolution
• Setting up customer folders for portfolio management
• Aiding with bureau projects & ad hoc tasks as required
• Collection and inputting of HH data from suppliers

Knowledge, Skills, Experience:

• Ability to communicate effectively and professionally when dealing with customers and colleagues
• Excellent team player with ability to build good relationships
• The ability to be self-motivated and focused on continually achieving and exceeding targets
• Have a proactive and motivated approach to work
• Excellent time management skills with ability to manage workload Analytical
• skills with excellent attention to detail
• Proficient in use of key Microsoft packages to include Outlook/Excel and Word
• Good commercial acumen with a desire to readily embrace challenges

WORK HOURS: Mon-Fri 09.00-17.00 (Flexibility as required)

The Client is located in Nelson, which is easily accessible from Burnley, Blackburn, Preston by car or public transport. They are offering a competitive salary of £20,000 together with all the other benefits for the suitable candidate.

If you are interested in the Energy Admin Assistant position, please apply below or contact Katie .