Automated Software Test Engineer (Java, Maven, Cucumber, Jenkins)
Southampton, Hampshire

Salary negotiable dependent on experience

Do you want to work for an established client in Southampton who offer flexible working hours, 5% Pension, On-going technical training, investment in staff and a lovely office atmosphere described by its current employees as "innovative company, hardworking and friendly team" in an "environment where people genuinely care about each other. Everyone is important and makes an impact on the business success."

If so read on, there is an exciting new opportunity for an Automated Software Test Engineer to join there constantly expanding team. The Automated Software Test Engineer is responsible for identifying defects and process issues with the software and its design. This position involves close interaction with the development and functional team members.

The successful candidate will be working as a part of the Training and Test Team to understand requirements, software operations and flow, documenting test plans, test scripts/cases and test results. You will be working with product designers and developers at all stages to promote quality and producing test plans, ensuring they are followed and adhered to.

Skills required

• Experience in a Software Testing role
• Manual and Automated Regression and Integration testing
• Web Testing with Java
• Maven, Gradle
• Cucumber
• Jenkins
• QTP, Quality Centre, Bugzilla
• Automated UI testing
• JMeter / Java BlazeMeter
• Ideally ISEB or ISTQB qualified
• SCRUM environment

Useful Skills

• Kubernetes
• Azure
• Bamboo
• Java
• Other key duties include:
• Producing and prioritising bug reports
• Running manual regression tests
• Verifying the load, scalability, and performance requirements have been met
• Working with developers to perform root-cause analysis and preliminary problem diagnosis
• Executing test cases and documenting results

Please note, you must be eligible for Security Clearance to be suitable for this role.

To apply, and for more information, please send your CV now!

Automated Software Test Engineer (Java, Maven, Cucumber, Jenkins)
Southampton, Hampshire

Salary negotiable dependent on experience

Do you want to work for an established client in Southampton who offer flexible working hours, 5% Pension, On-going technical training, investment in staff and a lovely office atmosphere described by its current employees as "innovative company, hardworking and friendly team" in an "environment where people genuinely care about each other. Everyone is important and makes an impact on the business success."

If so read on, there is an exciting new opportunity for an Automated Software Test Engineer to join there constantly expanding team. The Automated Software Test Engineer is responsible for identifying defects and process issues with the software and its design. This position involves close interaction with the development and functional team members.

The successful candidate will be working as a part of the Training and Test Team to understand requirements, software operations and flow, documenting test plans, test scripts/cases and test results. You will be working with product designers and developers at all stages to promote quality and producing test plans, ensuring they are followed and adhered to.

Skills required

• Experience in a Software Testing role
• Manual and Automated Regression and Integration testing
• Web Testing with Java
• Maven, Gradle
• Cucumber
• Jenkins
• QTP, Quality Centre, Bugzilla
• Automated UI testing
• JMeter / Java BlazeMeter
• Ideally ISEB or ISTQB qualified
• SCRUM environment

Useful Skills

• Kubernetes
• Azure
• Bamboo
• Java
• Other key duties include:
• Producing and prioritising bug reports
• Running manual regression tests
• Verifying the load, scalability, and performance requirements have been met
• Working with developers to perform root-cause analysis and preliminary problem diagnosis
• Executing test cases and documenting results

Please note, you must be eligible for Security Clearance to be suitable for this role.

To apply, and for more information, please send your CV now!

Are you looking for an alternative to college or sixth form?

Are you looking to kick-start your career within the IT industry?

Do you want to gain industry recognised IT qualifications, as well as getting hands-on experience with one of our fantastic employers, all whilst getting paid?

If the answer is yes, then an LMPQ IT Apprenticeship could be for you!

Our Employer:

G&R Computers began it’s life in 2000 at the Stratford-upon-Avon Market, but the managing director has had over thirty years retail experience in computers, which started on an ICL Mainframe, and ran in Cobal & Fortran Languages. After 4 Years of G&R Computers running, it has expanded into a better, brighter company. Now having a permanent shop in Stratford it enables the company to store and sell more products than ever before. In 2010 G&R Computers expanded into a new, bigger shop to accommodate their growing business. In 2014 the company is now expanding in to Business contract’s and Web site design, SEO and server maintenance. Whilst still offering general computer repairs to the public.

About the Role:

Your duties will include:

·Offering 1st line support

·Data restoration

·Comprehensive technical support

·Proactively updating customers with call status and resolution progress

·Escalating potential service issues initially to designated escalation contact

·Going out and dealing with problems onsite

·Answering inbound support telephone calls and offer support to the customer

·Updating Helpdesk Ticket system

·Being responsible for personal ticket queue, updates and completing tasks

·Providing a friendly and helpful first point of contact for clients

·Listening to client issues, noting key information and being patient with client conversations

·Promoting a “can do” attitude, by looking for solutions and not problems

Requirements:

Successful applicants will:

·Have grade C/4 or above in English and maths GCSE (or equivalent), or Functional Skills Level 2

·Be able to attend our training Academy in Birmingham weekly for your classroom-based days

• Hold a clean driving licence or currently learning - This is due to the requirement to travel off site as part of the role

Desired Skills:

• Good IT knowledge
• Communication skills

Personal Qualities:

·Strong inter-personal and communication skills

·Self-motivated 

·Confident

·Can work independently

·Able to work under pressure and handle urgent requests in an appropriate manner

·Willingness to learn on the job

Career Progression after Level 3 – This can lead on to:

• Possible permanent position with this employer upon completion of the apprenticeship

·Help Desk Technician, First- and Second-Line Support, IT Infrastructure Technician and many, many more!

Working Hours:

Apprentices are required to be as flexible as possible to meet the needs of the business. The average working week will be between 30-40 hours, Monday to Friday. Shifts TBC

Training to be provided:

·Level 2 Certificate in Work skills with Embedded IT – Pre-Apprenticeship: 8 weeks with 16 days in total at our Academy

·Level 3 Digital Industries Advanced Apprenticeship – Infrastructure: 12/13 months made up of 1 day per week at our Academy (paid day), and 4 days in your IT company employment for the whole of the apprenticeshipwhere you will cover the following modules:

MTA Mobility & Devices,

MTA Networking Fundamentals

MTA Server Administration

Coding and Logic

Business Processes

·You will receive full training at LMPQ's Microsoft Imagine Academy as well as on the job training. You will complete the following industry recognised qualifications:

Microsoft Technology Associates in:

• Networking & Architecture
• Mobile Operating Systems
• Cloud Services
• Coding & Logic

We look forward to receiving your application :)

Are you looking for an alternative to college or sixth form?

Are you looking to kick-start your career within the IT industry?

Do you want to gain industry recognised IT qualifications, as well as getting hands-on experience with one of our fantastic employers, all whilst getting paid?

If the answer is yes, then an LMPQ IT Apprenticeship could be for you!

Our Employer:

G&R Computers began it’s life in 2000 at the Stratford-upon-Avon Market, but the managing director has had over thirty years retail experience in computers, which started on an ICL Mainframe, and ran in Cobal & Fortran Languages. After 4 Years of G&R Computers running, it has expanded into a better, brighter company. Now having a permanent shop in Stratford it enables the company to store and sell more products than ever before. In 2010 G&R Computers expanded into a new, bigger shop to accommodate their growing business. In 2014 the company is now expanding in to Business contract’s and Web site design, SEO and server maintenance. Whilst still offering general computer repairs to the public.

About the Role:

Your duties will include:

·Offering 1st line support

·Data restoration

·Comprehensive technical support

·Proactively updating customers with call status and resolution progress

·Escalating potential service issues initially to designated escalation contact

·Going out and dealing with problems onsite

·Answering inbound support telephone calls and offer support to the customer

·Updating Helpdesk Ticket system

·Being responsible for personal ticket queue, updates and completing tasks

·Providing a friendly and helpful first point of contact for clients

·Listening to client issues, noting key information and being patient with client conversations

·Promoting a “can do” attitude, by looking for solutions and not problems

Requirements:

Successful applicants will:

·Have grade C/4 or above in English and maths GCSE (or equivalent), or Functional Skills Level 2

·Be able to attend our training Academy in Birmingham weekly for your classroom-based days

• Hold a clean driving licence or currently learning - This is due to the requirement to travel off site as part of the role

Desired Skills:

• Good IT knowledge
• Communication skills

Personal Qualities:

·Strong inter-personal and communication skills

·Self-motivated 

·Confident

·Can work independently

·Able to work under pressure and handle urgent requests in an appropriate manner

·Willingness to learn on the job

Career Progression after Level 3 – This can lead on to:

• Possible permanent position with this employer upon completion of the apprenticeship

·Help Desk Technician, First- and Second-Line Support, IT Infrastructure Technician and many, many more!

Working Hours:

Apprentices are required to be as flexible as possible to meet the needs of the business. The average working week will be between 30-40 hours, Monday to Friday. Shifts TBC

Training to be provided:

·Level 2 Certificate in Work skills with Embedded IT – Pre-Apprenticeship: 8 weeks with 16 days in total at our Academy

·Level 3 Digital Industries Advanced Apprenticeship – Infrastructure: 12/13 months made up of 1 day per week at our Academy (paid day), and 4 days in your IT company employment for the whole of the apprenticeshipwhere you will cover the following modules:

MTA Mobility & Devices,

MTA Networking Fundamentals

MTA Server Administration

Coding and Logic

Business Processes

·You will receive full training at LMPQ's Microsoft Imagine Academy as well as on the job training. You will complete the following industry recognised qualifications:

Microsoft Technology Associates in:

• Networking & Architecture
• Mobile Operating Systems
• Cloud Services
• Coding & Logic

We look forward to receiving your application :)

Customer Service/1st Line Support

37 hours, fixed term until June 2020

Salary - £15,837 per annum

Location – Rotherham College

The Role

The Customer Service / 1st Line Support is a key role within our IT Services team, dealing with enquiries made to the department by staff, students and external customers.  If you are looking for a challenging opportunity in which you can develop your career in customer service and administration, then this could be the perfect role as you’ll develop these skills, whilst working in an organisation that has been recognised by OFSTED as investing in staff development.

This role is high profile as you will be the first point of contact for all enquiries made to the IT Services department.  You will have contact with a diverse range of customers from students to senior managers, and will take pride in always providing excellent customer service. Through your listening skills and knowledge of the department you will understand the incoming queries and issues and will refer them onto the appropriate team/person, ensuring that they are resolved effectively and as quickly as possible, and that customers are updated on progress with the issue at all times.

The RNN Group operates a central Helpdesk system that records, monitors and reports on all customer fault and service requests within the established service level agreements, including the allocation of Helpdesk tickets to the appropriate support staff. This role is the initial point of contact not only for recording of support tickets on this system but for the many other functions built into, and relating to, the IT support itself.

Have you got what it takes?

Within the role you will have the opportunity to further enhance and develop your administration and customer service skills, as you run the administrative function of the IT Services team.  Your work will ultimately lead to an increased department reputation and fast and effective resolution of issues notified to the team.

You will be primarily based at Rotherham Campus but you must be able to travel to, and work from, the other Group sites and subsidiaries e.g. Dinnington, Worksop, Dearne Valley and other off-site clients, on an as and when required basis.

Why work for us?

• Generous local government or teacher pension
• 22-35 days annual leave + bank holidays and college closure days
• Access to our gyms, restaurants and salons
• Staff health & wellbeing and benefits schemes including in-house Occupational Health service
• Full, part time and flexible working hours available in many roles
• Parking available at all of our sites
• Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications

RNN Group’s main goal is to be an ‘outstanding’ education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individual to join our existing team. To be a part of the team at RNN Group we will expect you to be committed to these values too; Respect, Support, Inclusion, Excellence and Partnership.

We celebrate diversity and are proud to have been recognised as Investors in Diversity for our work on Equality, Diversity and Inclusion.  We welcome applications from everyone regardless of age, gender, ethnicity, sexuality, faith or disability. We are also proud to be part of the Disability Confidence Scheme.

We are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. All new employees will be required undertake a DBS check.

Closing date: Monday 9th March 2020 – if you are shortlisted for this post you will be contacted within a week of the closing date.

If you are viewing this advert on an external website to RNN Group you will need to visit our website to see the full JD/Person Spec, apply for the position and view our other fantastic opportunities within the RNN Group

Customer Service/1st Line Support

37 hours, fixed term until June 2020

Salary - £15,837 per annum

Location – Rotherham College

The Role

The Customer Service / 1st Line Support is a key role within our IT Services team, dealing with enquiries made to the department by staff, students and external customers.  If you are looking for a challenging opportunity in which you can develop your career in customer service and administration, then this could be the perfect role as you’ll develop these skills, whilst working in an organisation that has been recognised by OFSTED as investing in staff development.

This role is high profile as you will be the first point of contact for all enquiries made to the IT Services department.  You will have contact with a diverse range of customers from students to senior managers, and will take pride in always providing excellent customer service. Through your listening skills and knowledge of the department you will understand the incoming queries and issues and will refer them onto the appropriate team/person, ensuring that they are resolved effectively and as quickly as possible, and that customers are updated on progress with the issue at all times.

The RNN Group operates a central Helpdesk system that records, monitors and reports on all customer fault and service requests within the established service level agreements, including the allocation of Helpdesk tickets to the appropriate support staff. This role is the initial point of contact not only for recording of support tickets on this system but for the many other functions built into, and relating to, the IT support itself.

Have you got what it takes?

Within the role you will have the opportunity to further enhance and develop your administration and customer service skills, as you run the administrative function of the IT Services team.  Your work will ultimately lead to an increased department reputation and fast and effective resolution of issues notified to the team.

You will be primarily based at Rotherham Campus but you must be able to travel to, and work from, the other Group sites and subsidiaries e.g. Dinnington, Worksop, Dearne Valley and other off-site clients, on an as and when required basis.

Why work for us?

• Generous local government or teacher pension
• 22-35 days annual leave + bank holidays and college closure days
• Access to our gyms, restaurants and salons
• Staff health & wellbeing and benefits schemes including in-house Occupational Health service
• Full, part time and flexible working hours available in many roles
• Parking available at all of our sites
• Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications

RNN Group’s main goal is to be an ‘outstanding’ education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individual to join our existing team. To be a part of the team at RNN Group we will expect you to be committed to these values too; Respect, Support, Inclusion, Excellence and Partnership.

We celebrate diversity and are proud to have been recognised as Investors in Diversity for our work on Equality, Diversity and Inclusion.  We welcome applications from everyone regardless of age, gender, ethnicity, sexuality, faith or disability. We are also proud to be part of the Disability Confidence Scheme.

We are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. All new employees will be required undertake a DBS check.

Closing date: Monday 9th March 2020 – if you are shortlisted for this post you will be contacted within a week of the closing date.

If you are viewing this advert on an external website to RNN Group you will need to visit our website to see the full JD/Person Spec, apply for the position and view our other fantastic opportunities within the RNN Group

To provide first line support by handling Fault Report Forms and Service Requests submitted via telephone, email and online, and managing them through the appropriate hardware and software support processes in line with agreed SLA’s

To provide support to the UK customers as well as international partners, working closely with support teams in the US and Asia.

To contribute to Ad-hoc projects and regularly provide status update reports to management.

Demonstrate a basic understanding of troubleshooting methodology to increase incident resolution at the 1st line level and ensuring sufficient details are captured/logged before the case is escalated to the 2nd / 3rd line support teams.

•             Experience of providing external customer support in a support desk/call centre or similar environment.

•             Ability to analyse, prioritise and correctly triage service requests.

•             Excellent customer service and verbal communication skills.

•             Accuracy/attention to detail.

•             Empathetic telephone manner.

•             Experience of using call/incident/CRM logging systems i.e. Salesforce

•             Good appreciation of and interest in technology.

•             Competent Excel user.

Please note: As you can appreciate we are currently overwhelmed with applications and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, you have been unsuccessful on this occasion.

March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas and completing relevant tests and a full competency based interview.

Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

To provide first line support by handling Fault Report Forms and Service Requests submitted via telephone, email and online, and managing them through the appropriate hardware and software support processes in line with agreed SLA’s

To provide support to the UK customers as well as international partners, working closely with support teams in the US and Asia.

To contribute to Ad-hoc projects and regularly provide status update reports to management.

Demonstrate a basic understanding of troubleshooting methodology to increase incident resolution at the 1st line level and ensuring sufficient details are captured/logged before the case is escalated to the 2nd / 3rd line support teams.

•             Experience of providing external customer support in a support desk/call centre or similar environment.

•             Ability to analyse, prioritise and correctly triage service requests.

•             Excellent customer service and verbal communication skills.

•             Accuracy/attention to detail.

•             Empathetic telephone manner.

•             Experience of using call/incident/CRM logging systems i.e. Salesforce

•             Good appreciation of and interest in technology.

•             Competent Excel user.

Please note: As you can appreciate we are currently overwhelmed with applications and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, you have been unsuccessful on this occasion.

March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas and completing relevant tests and a full competency based interview.

Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

We are looking for an experienced Magento Developer to work for an Online Fashion retailer in Manchester.

Role & responsibilities

Magento Developer

The client is  platformed on Magento 2 EE on Magento Cloud.

This role will involve a mix of technical hands on (coding/critical bug fixing) and non-technical (user story writing).

Take ownership of small projects from design, implementation and testing.

Identify, communicate, and implement opportunities for improvement in applications development.

Communicate regularly in daily standups to update on project progress and blockers.

Work with the team to give estimates on project user stories and plan a roadmap of projects to deliver by.

Liaise with customer service in regards to any technical issues/bugs.

You have the responsibility of reviewing Pull requests before they are released and ensuring smooth deployments to staging and production servers.

Requirements

4 years’ Experience in web Developemt

2 years Magento Frontend development.

Understanding of user stories and estimation.

Good communications of technical jargon to business.

Experience with modern PHP frameworks such as Laravel, Symphony or Magento.

MySQL, including EAV data structures.

Experience with JavaScript frameworks - jQuery and/or Prototype.

We are looking for an experienced Magento Developer to work for an Online Fashion retailer in Manchester.

Role & responsibilities

Magento Developer

The client is  platformed on Magento 2 EE on Magento Cloud.

This role will involve a mix of technical hands on (coding/critical bug fixing) and non-technical (user story writing).

Take ownership of small projects from design, implementation and testing.

Identify, communicate, and implement opportunities for improvement in applications development.

Communicate regularly in daily standups to update on project progress and blockers.

Work with the team to give estimates on project user stories and plan a roadmap of projects to deliver by.

Liaise with customer service in regards to any technical issues/bugs.

You have the responsibility of reviewing Pull requests before they are released and ensuring smooth deployments to staging and production servers.

Requirements

4 years’ Experience in web Developemt

2 years Magento Frontend development.

Understanding of user stories and estimation.

Good communications of technical jargon to business.

Experience with modern PHP frameworks such as Laravel, Symphony or Magento.

MySQL, including EAV data structures.

Experience with JavaScript frameworks - jQuery and/or Prototype.