Lead Cloud Engineer (GBM-IT Surveillance Technology)

Big Bank Funding. FinTech Thinking.

Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

We work in small, agile DevOps teams with colleagues around the world from our offices at the Bluefin Building in Southwark, our global headquarters in Canary Wharf, and multiple other locations around the UK including Sheffield, Leeds, Barnsley and Birmingham.

Following extensive investment across our Technology and Digital domains and with plans for continued expansion throughout 2020 and beyond, we are currently seeking a number of experienced Lead Cloud Engineers to join HSBC Technology.

The Dataminder product which is the core of our current electronic surveillance * capability is being discontinued by Computer Associates by June 2019. There is a project underway concerned with the deployment and subsequent provisioning of the replacement – Digital Reasoning’s Conduct Surveillance which is a cloud native ML/AI platform. Initially the HSBC eComms Surveillance technical role will be to support the Digital Reasoning team by provide Infrastructure on-demand with auto-scaling orchestration to deliver a cost effective platform in a cloud environment. Over time this will evolve to shape the roadmap for our vendor migrating from IaaS to PaaS for many of the underlying components. The candidate will be involved with the project leveraging numerous cloud components from CI/CD, Storage, Messaging and Big Data among other suitable tooling. Within this project it will also be within the candidates remit to complete the continuous compute platform – RAGE that will enable teams to leverage IaaS and be compliant with HSBC Cloud Service Provider data centres.

• Drive the technical architecture and shape up the evolving technical stack in partnership with other technical leads – setting directions for all aspects of technology practice for the Cloud environments
• Provide technical leadership and assumes overall accountability for a successful implementation phase of the project. Overseeing back end and front end web developers, ensuring solutions are properly architected and specified, and partners with the project manager to ensure quality.
• Participates in pre-project business development activities including writing proposals, developing price estimates, and delivering pitches for new work.
• Implement best-of-breed technical solutions based on agreed technical design, adopting industry standard development patterns and methodologies (including continuous integration and automated unit and integration testing)

Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy. Maintain HSBC Internal Control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators. Be aware of the Operational Risk scenario associated with your role and act in a manner that takes account of operational risk considerations.

What you will bring to the role; 

To be successful in this role you should have proven experience within the Technology sector with knowledge of the following skills:

• Extensive experience in Software development – particularly hands-on experience in Java including proven experience of spring-boot and the wider framework(s) including but not limited to Messaging/Data/Core/batch/Security modules.
• Good knowledge of web development (Java EE, HTML, JS & CSS) and frameworks integrating with Java/Rest services – React & Redux, Material-UI, Apache httpd, Mellon & SAML
• Demonstrable experience in microservice based architecture.
• Strong knowledge of Cloud Service Providers – preferably GCP and be able to manage the following components: Google Compute Engine, Google Cloud Storage, Google CloudSQL, Stackdriver, Google Load Balancing, Airflow, Elasticsearch, MySQL, JMeter
• Strong knowledge of Rest-API, Messaging, Multi-Threading, XML, JSON and Similar Web technologies.
• Hands on experience in Elastic, Hadoop, RDBMS.
• Experience in Scripting Python, Bash.
• Strong understanding of CD/CI – Jenkins, Ansible (with cloud APIs)
• Proven experience as a strong, inspiring, technical leader/motivator, able to “take the team with you”
• Detailed knowledge of communication surveillance domain, including implementing large scale, global solutions in tier 1 investment banks.
• Conduct and Surveillance industry expertise
• Front Office Trading & Sales environments
• Proven ability to communicate with front office users

• Agile Methodology–Kanban
• Software Development -TDD/BDD
• Exposure to containerization technologies
• Experience in DevOps tooling

These roles will primarily be London based at our Head Office in Canary Wharf and at our cutting edge Technology Centre in the Bluefin building, Southwark but some travel may be required.

Come Power a Business that Defines How to Power the World

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. 

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Lead Cloud Engineer (GBM-IT Surveillance Technology)

Big Bank Funding. FinTech Thinking.

Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

We work in small, agile DevOps teams with colleagues around the world from our offices at the Bluefin Building in Southwark, our global headquarters in Canary Wharf, and multiple other locations around the UK including Sheffield, Leeds, Barnsley and Birmingham.

Following extensive investment across our Technology and Digital domains and with plans for continued expansion throughout 2020 and beyond, we are currently seeking a number of experienced Lead Cloud Engineers to join HSBC Technology.

The Dataminder product which is the core of our current electronic surveillance * capability is being discontinued by Computer Associates by June 2019. There is a project underway concerned with the deployment and subsequent provisioning of the replacement – Digital Reasoning’s Conduct Surveillance which is a cloud native ML/AI platform. Initially the HSBC eComms Surveillance technical role will be to support the Digital Reasoning team by provide Infrastructure on-demand with auto-scaling orchestration to deliver a cost effective platform in a cloud environment. Over time this will evolve to shape the roadmap for our vendor migrating from IaaS to PaaS for many of the underlying components. The candidate will be involved with the project leveraging numerous cloud components from CI/CD, Storage, Messaging and Big Data among other suitable tooling. Within this project it will also be within the candidates remit to complete the continuous compute platform – RAGE that will enable teams to leverage IaaS and be compliant with HSBC Cloud Service Provider data centres.

• Drive the technical architecture and shape up the evolving technical stack in partnership with other technical leads – setting directions for all aspects of technology practice for the Cloud environments
• Provide technical leadership and assumes overall accountability for a successful implementation phase of the project. Overseeing back end and front end web developers, ensuring solutions are properly architected and specified, and partners with the project manager to ensure quality.
• Participates in pre-project business development activities including writing proposals, developing price estimates, and delivering pitches for new work.
• Implement best-of-breed technical solutions based on agreed technical design, adopting industry standard development patterns and methodologies (including continuous integration and automated unit and integration testing)

Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy. Maintain HSBC Internal Control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators. Be aware of the Operational Risk scenario associated with your role and act in a manner that takes account of operational risk considerations.

What you will bring to the role; 

To be successful in this role you should have proven experience within the Technology sector with knowledge of the following skills:

• Extensive experience in Software development – particularly hands-on experience in Java including proven experience of spring-boot and the wider framework(s) including but not limited to Messaging/Data/Core/batch/Security modules.
• Good knowledge of web development (Java EE, HTML, JS & CSS) and frameworks integrating with Java/Rest services – React & Redux, Material-UI, Apache httpd, Mellon & SAML
• Demonstrable experience in microservice based architecture.
• Strong knowledge of Cloud Service Providers – preferably GCP and be able to manage the following components: Google Compute Engine, Google Cloud Storage, Google CloudSQL, Stackdriver, Google Load Balancing, Airflow, Elasticsearch, MySQL, JMeter
• Strong knowledge of Rest-API, Messaging, Multi-Threading, XML, JSON and Similar Web technologies.
• Hands on experience in Elastic, Hadoop, RDBMS.
• Experience in Scripting Python, Bash.
• Strong understanding of CD/CI – Jenkins, Ansible (with cloud APIs)
• Proven experience as a strong, inspiring, technical leader/motivator, able to “take the team with you”
• Detailed knowledge of communication surveillance domain, including implementing large scale, global solutions in tier 1 investment banks.
• Conduct and Surveillance industry expertise
• Front Office Trading & Sales environments
• Proven ability to communicate with front office users

• Agile Methodology–Kanban
• Software Development -TDD/BDD
• Exposure to containerization technologies
• Experience in DevOps tooling

These roles will primarily be London based at our Head Office in Canary Wharf and at our cutting edge Technology Centre in the Bluefin building, Southwark but some travel may be required.

Come Power a Business that Defines How to Power the World

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. 

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Head of eDiscovery Data Management Team

Big Bank Funding. FinTech Thinking.

Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

We work in small, agile DevOps teams with colleagues around the world from our offices at the Bluefin Building in Southwark, our global headquarters in Canary Wharf, and multiple other locations around the UK including Sheffield, Leeds, Barnsley and Birmingham.

Following extensive investment across our Technology and Digital domains and with plans for continued expansion throughout 2020 and beyond, we are currently seeking a Head of eDiscovery Data Management Team to join HSBC Technology.

Working within Corporate Functions Group Function IT, this position will manage a team supporting in-house attorneys and paralegals working on litigation and investigation matters requiring forensic data acquisitions and other electronic discovery support functions.

• Collect electronically stored information from identified targets in a forensically sound manner, including but not limited to, audio, e-mails and other e-communications, shared drives and other business specific databases and records;

• Process and produce collected data using software and hardware like NICE, EMC SourceOne Discovery Manager and Lotus Notes;

• Stay current with state of the art developments in e-discovery industry including Office 365;

• Understand implications of international collection and address international data issues with appropriate parties;

• Work with appropriate parties to obtain approval to access and collect data;

• Coordinate and track all electronic collection activities and maintain chain of custody documentation;

• Execute and support custodian collections using various corporate collection tools;

• Create data manifest, update collection tracking log, and ensure successful transfer of data for each shipment of collected data to processing vendors;

• Work with eDiscovery paralegals and attorneys throughout collection efforts to e-discovery strategy, monitor timelines and budgets;

• Prepare electronic data processing instructions in consultation with bank counsel and submit to discovery services vendors;

• Quality check processed data to ensure all data was transferred to vendor accurately and in accordance with specifications.

What you will bring to the role; 

To be successful in this role you should have proven experience of the following;

• Proven experience working in the electronic discovery field, preferably with prior financial services company litigation experience;

• Strong business acumen, a proven track record as a team player that brings to the position exceptional organizational skills, excellent communication skills (both oral and written), and sound judgment;

• Ability to work independently with minimal supervision;

• Ability to think quickly and analytically and have the ability to manage multiple priorities under short deadlines;

• Prior project management experience in large, complex electronic discovery projects is preferred;

• Experience of team formation, management, and leadership.

This role will be based in Park Street, London.

Come Power a Business that Defines How to Power the World

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. 

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Telephone: +44 2078328500

Head of eDiscovery Data Management Team

Big Bank Funding. FinTech Thinking.

Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

We work in small, agile DevOps teams with colleagues around the world from our offices at the Bluefin Building in Southwark, our global headquarters in Canary Wharf, and multiple other locations around the UK including Sheffield, Leeds, Barnsley and Birmingham.

Following extensive investment across our Technology and Digital domains and with plans for continued expansion throughout 2020 and beyond, we are currently seeking a Head of eDiscovery Data Management Team to join HSBC Technology.

Working within Corporate Functions Group Function IT, this position will manage a team supporting in-house attorneys and paralegals working on litigation and investigation matters requiring forensic data acquisitions and other electronic discovery support functions.

• Collect electronically stored information from identified targets in a forensically sound manner, including but not limited to, audio, e-mails and other e-communications, shared drives and other business specific databases and records;

• Process and produce collected data using software and hardware like NICE, EMC SourceOne Discovery Manager and Lotus Notes;

• Stay current with state of the art developments in e-discovery industry including Office 365;

• Understand implications of international collection and address international data issues with appropriate parties;

• Work with appropriate parties to obtain approval to access and collect data;

• Coordinate and track all electronic collection activities and maintain chain of custody documentation;

• Execute and support custodian collections using various corporate collection tools;

• Create data manifest, update collection tracking log, and ensure successful transfer of data for each shipment of collected data to processing vendors;

• Work with eDiscovery paralegals and attorneys throughout collection efforts to e-discovery strategy, monitor timelines and budgets;

• Prepare electronic data processing instructions in consultation with bank counsel and submit to discovery services vendors;

• Quality check processed data to ensure all data was transferred to vendor accurately and in accordance with specifications.

What you will bring to the role; 

To be successful in this role you should have proven experience of the following;

• Proven experience working in the electronic discovery field, preferably with prior financial services company litigation experience;

• Strong business acumen, a proven track record as a team player that brings to the position exceptional organizational skills, excellent communication skills (both oral and written), and sound judgment;

• Ability to work independently with minimal supervision;

• Ability to think quickly and analytically and have the ability to manage multiple priorities under short deadlines;

• Prior project management experience in large, complex electronic discovery projects is preferred;

• Experience of team formation, management, and leadership.

This role will be based in Park Street, London.

Come Power a Business that Defines How to Power the World

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. 

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Telephone: +44 2078328500