Product Trainer, software
£30K-£35K plus benefits
Bristol

Product trainer is required by a vibrant software house. This role will see you producing training material, (including e-Learning) and delivering high quality product training and updating existing materials as necessary.

Responsibilities:

• Deliver modular Customer Product Training across the Company's portfolio, which is to include face to face and online training packages with a choice of demonstration and interactive style courses, dependent on the customer's request
• Create Training Material, E-Learning, On-Line Help and User Guides as required by the Training Needs Analysis, ensuring that all documentation meets the company branding guidelines
• Design and deliver internal training in new and existing product functionality to support employee's development
• Ensure training materials are produced and maintained in a professional and timely manner to support the company software delivery programme plan
• Ensure that integration of software releases is fully supported from a training perspective
• Assist with responding to customer training queries and the planning of future training events
• Schedule training system updates with IT Support, ensuring training delivery is presented on current functionality and latest releases
• Report on training statistics and feedback and making recommendations where appropriate.

Experience Knowledge and Skills:

• A proven record of developing client relationships, maintaining high levels of customer service and delivering excellent quality training to customers
• Sound experience of undertaking a training needs analysis and designing / developing suitable training material, including User Guides
• Must be an excellent communicator both verbally and written, with sound presentational attributes
• Highly focused and organised, able to prioritise workload
• Professional, articulate and confident when operating in the customer domain
• Flexible approach to work, able to work alone or as part of a team
• Must have a full clean driving license and be happy to travel frequently with regular overnight stays (depending on base location)

Desirable:

• Knowledge of the software development industry and Agile methodologies
• A relevant training qualification e.g. the CIPD Certificate in L&D Practices
• Experience of developing E-Learning and On-line help training material
• A relevant technical authoring qualification e.g. Adobe Captivate

For a full consultation, send your CV to Arc IT.

Product Trainer, software
£30K-£35K plus benefits
Bristol

Product trainer is required by a vibrant software house. This role will see you producing training material, (including e-Learning) and delivering high quality product training and updating existing materials as necessary.

Responsibilities:

• Deliver modular Customer Product Training across the Company's portfolio, which is to include face to face and online training packages with a choice of demonstration and interactive style courses, dependent on the customer's request
• Create Training Material, E-Learning, On-Line Help and User Guides as required by the Training Needs Analysis, ensuring that all documentation meets the company branding guidelines
• Design and deliver internal training in new and existing product functionality to support employee's development
• Ensure training materials are produced and maintained in a professional and timely manner to support the company software delivery programme plan
• Ensure that integration of software releases is fully supported from a training perspective
• Assist with responding to customer training queries and the planning of future training events
• Schedule training system updates with IT Support, ensuring training delivery is presented on current functionality and latest releases
• Report on training statistics and feedback and making recommendations where appropriate.

Experience Knowledge and Skills:

• A proven record of developing client relationships, maintaining high levels of customer service and delivering excellent quality training to customers
• Sound experience of undertaking a training needs analysis and designing / developing suitable training material, including User Guides
• Must be an excellent communicator both verbally and written, with sound presentational attributes
• Highly focused and organised, able to prioritise workload
• Professional, articulate and confident when operating in the customer domain
• Flexible approach to work, able to work alone or as part of a team
• Must have a full clean driving license and be happy to travel frequently with regular overnight stays (depending on base location)

Desirable:

• Knowledge of the software development industry and Agile methodologies
• A relevant training qualification e.g. the CIPD Certificate in L&D Practices
• Experience of developing E-Learning and On-line help training material
• A relevant technical authoring qualification e.g. Adobe Captivate

For a full consultation, send your CV to Arc IT.

IT Project and resource Manager

High Wycombe

30 - 40k

A bespoke software solutions company supporting high profile customers in the media and entertainment industry are looking for an IT Project Resource Manger to undertake key projects for global clients

Experience of project delivery methodologies. Agile / Scrum / Prince2 / PMP / Agile or similar

Must be comfortable working in dynamic constantly changing landscapes whilst leasing with development and BA teams, the board and end clients

Responsibilities

This role will be an office based position on site in High Wycombe with travel to client sites, London and surrounding.

• Ability to create and implement strategic test, communication, approach and roll out plans
• Managing budgets, risks, issues and resourcing for all projects
• Weekly reporting and updates to the board and end client
• Lead the team responsible for build implementation, support and associated infrastructure
• Manage team accountability and delivery to agreed time, budget and quality standards

Desired Skills & Experience

• 2 years+ experience in client facing project management role or relevant
• Knowledge of IT environments
• Good understanding of the management of risk, change, issues, time, scope, resources, budget & quality
• PMP/Prince2 and/or Agile certification required.
• Good understanding of Microsoft Office Project, Excel and other tools that support project management.
• Clear communicator (both written and verbal)

Education:

• Project management and Agile qualifications preferred

Screening for this position has begun. To find out more click apply now!

IT Project and resource Manager

High Wycombe

30 - 40k

A bespoke software solutions company supporting high profile customers in the media and entertainment industry are looking for an IT Project Resource Manger to undertake key projects for global clients

Experience of project delivery methodologies. Agile / Scrum / Prince2 / PMP / Agile or similar

Must be comfortable working in dynamic constantly changing landscapes whilst leasing with development and BA teams, the board and end clients

Responsibilities

This role will be an office based position on site in High Wycombe with travel to client sites, London and surrounding.

• Ability to create and implement strategic test, communication, approach and roll out plans
• Managing budgets, risks, issues and resourcing for all projects
• Weekly reporting and updates to the board and end client
• Lead the team responsible for build implementation, support and associated infrastructure
• Manage team accountability and delivery to agreed time, budget and quality standards

Desired Skills & Experience

• 2 years+ experience in client facing project management role or relevant
• Knowledge of IT environments
• Good understanding of the management of risk, change, issues, time, scope, resources, budget & quality
• PMP/Prince2 and/or Agile certification required.
• Good understanding of Microsoft Office Project, Excel and other tools that support project management.
• Clear communicator (both written and verbal)

Education:

• Project management and Agile qualifications preferred

Screening for this position has begun. To find out more click apply now!

.NET WPF Developer - Leeds - £50k

A new opportunity has opened up in Central Leeds for an Experienced Developer keen to work for a forward thinking Fintech company.

The successful candidate will have the chance to work with new technology on an exciting new project utilising .NET and WPF. There is a major project underway which you will be working on which is due to go live later this year, once live, there will be plenty of opportunity for you to architect and develop new features.

The company are based in a very accessible location. They have also been recognised as one of the best companies to work for in the UK as a result of their team spirit, core values, and working environment. The benefits on offer are fantastic and include some opportunities for remote working.

The ideal candidate's experience should include:

• C#
• WPF
• Azure
• JavaScript
• SQL

The benefits on offer include:

• 26 days holiday
• Healthcare
• Pension contributions
• Company Bonus

If you are keen to learn a bit more about this specific opportunity then I would be happy to set up a follow up chat - I can be contacted by the following means:

Office Line:

Email:

LinkedIn: 'George Prescott'

Anything discussed will remain completely confidential and fully compliant with GDPR.

.NET WPF Developer - Leeds - £50k

A new opportunity has opened up in Central Leeds for an Experienced Developer keen to work for a forward thinking Fintech company.

The successful candidate will have the chance to work with new technology on an exciting new project utilising .NET and WPF. There is a major project underway which you will be working on which is due to go live later this year, once live, there will be plenty of opportunity for you to architect and develop new features.

The company are based in a very accessible location. They have also been recognised as one of the best companies to work for in the UK as a result of their team spirit, core values, and working environment. The benefits on offer are fantastic and include some opportunities for remote working.

The ideal candidate's experience should include:

• C#
• WPF
• Azure
• JavaScript
• SQL

The benefits on offer include:

• 26 days holiday
• Healthcare
• Pension contributions
• Company Bonus

If you are keen to learn a bit more about this specific opportunity then I would be happy to set up a follow up chat - I can be contacted by the following means:

Office Line:

Email:

LinkedIn: 'George Prescott'

Anything discussed will remain completely confidential and fully compliant with GDPR.

The Role

We are a leading provider and administrator of self-invested personal pensions (SIPPs), part of Curtis Banks Ltd, based at Temple Quay, Bristol just a 5 minute walk from the railway station. Our employees are a mix of all ages and there is a vibrant, fun culture that extends outside the workplace.

We offer a fantastic benefits package, including a generous pension scheme, flexible working, study support to help develop your qualifications and early close on Fridays to name but a few. For more details about us visit Curtisbanks.co.uk or find us on LinkedIn and Facebook.

The Software Developer will design and develop a new web functionality; maintaining the existing application and website functionality, including bug fixing, deployments, database administration and assisting end users.

You will

• Understand the overall architecture of the Curtis Banks Secure Portal, including its server installation environment.
• Work closely with the Business Analysts in the change team to translate requirements, use cases, and ideas from the business, putting them into working web applications under guidance
• Work within the boundaries of the software release life-cycle, including delivery and implementation of releases.
• Document solution designs to the specification agreed with the Lead Software Developer and Head of Change.
• Design and develop new web functionality for the Secure Portal and other systems, where appropriate, integrating 3rd party software where needed.
• Maintain the existing application and website functionality, including bug fixing, deployments, database administration and assisting end users with technical issues.
• Triage support requests raised by the business.
• Maintain scripting on the web server; assist with debugging, fixing issues with the server environment.
• Provide mentor-ship to junior developers, including helping them to work to best practices.
• Assist the lead software developer and head of change with the estimation of time to complete software projects.
• Comply with the agreed development methodology and standards.

Knowledge and Skills

Technical Knowledge Area

Specifics

Development Languages

Important

• PHP - including OOP and modern MVC framework use
• Javascript - ECMAScript6 preferable
• HTML
• CSS
• SQL - MySQL & TSQL
• Node.js

Useful

• Bash scripting

Frameworks and Tools

Important

• Yii 1.x
• Angular 1.x, JQuery
• LESS, SASS
• Bootstrap
• cURL
• NPM

Useful

• Wordpress templates / CMS

Server Administration

Important

• LAMP (Linux, Apache, MySQL, PHP) setup
• SSH, bash, command line administration
• Virtual Host configuration in Apache

Useful

• Docker container management

Database Administration

Important

• MySQL scripting and configuration
• MSSQL/TSQL view design

Version Control

Important

• Knowledge of Git or SVN
• Bitbucket/GitHub integration

Working Environment

Important

• Linux / Windows development setup
• Agile methodology
• Jira or similar project management software

Third Party Integrations
(Technical)

Important

• SOAP / RESTful API methodologies
• Creation of APIs for both internal and external systems
• Integration with external systems via APIs using PHP, JSON, XML, cURL

Experience

Important

• Provable experience in a commercial environment, working with customers

Useful

• Experience in financial services

Skill Area

Specifics

Analysis and Problem Resolution

• Keen eye for detail
• Able to analyse and identify problems, and troubleshoot issues in a variety of areas, including
  • development languages
  • database admin
  • server admin

Collaboration

• Able to work in a team, assisting others as well as working to individual deadlines
• Works effectively with others in Curtis Banks and externally, to accomplish organisational goals and to mutually identify and resolve problems.
• Able to represent the team at meetings with other departments

Organisation

• Highly self-disciplined
• Motivated
• Well organised
• Able to make decisions independently
• Works to individual deadlines agreed with the Lead Software Developer and keeps them informed of any issues that may impact deadlines

Communication

• Able to communicate ideas and issues clearly and effectively to colleagues
• Able to liaise with other departments and external suppliers to resolve issues and provide solutions.

Documentation

• Able to document code and processes for use by the team
• Able to create solution documents and specifications for use by other departments and to confirm requirements

Working for Curtis Banks has never been so rewarding…

• Everyone receives a generous salary, 26 days holiday and the opportunity to take part in our fantastic Sharesave Scheme.
• Amazing Pension contributions from the business of 8%
• Benefits scheme that includes discounts from shops, gyms etc.
• Cycle to Work scheme and many more…

The Role

We are a leading provider and administrator of self-invested personal pensions (SIPPs), part of Curtis Banks Ltd, based at Temple Quay, Bristol just a 5 minute walk from the railway station. Our employees are a mix of all ages and there is a vibrant, fun culture that extends outside the workplace.

We offer a fantastic benefits package, including a generous pension scheme, flexible working, study support to help develop your qualifications and early close on Fridays to name but a few. For more details about us visit Curtisbanks.co.uk or find us on LinkedIn and Facebook.

The Software Developer will design and develop a new web functionality; maintaining the existing application and website functionality, including bug fixing, deployments, database administration and assisting end users.

You will

• Understand the overall architecture of the Curtis Banks Secure Portal, including its server installation environment.
• Work closely with the Business Analysts in the change team to translate requirements, use cases, and ideas from the business, putting them into working web applications under guidance
• Work within the boundaries of the software release life-cycle, including delivery and implementation of releases.
• Document solution designs to the specification agreed with the Lead Software Developer and Head of Change.
• Design and develop new web functionality for the Secure Portal and other systems, where appropriate, integrating 3rd party software where needed.
• Maintain the existing application and website functionality, including bug fixing, deployments, database administration and assisting end users with technical issues.
• Triage support requests raised by the business.
• Maintain scripting on the web server; assist with debugging, fixing issues with the server environment.
• Provide mentor-ship to junior developers, including helping them to work to best practices.
• Assist the lead software developer and head of change with the estimation of time to complete software projects.
• Comply with the agreed development methodology and standards.

Knowledge and Skills

Technical Knowledge Area

Specifics

Development Languages

Important

• PHP - including OOP and modern MVC framework use
• Javascript - ECMAScript6 preferable
• HTML
• CSS
• SQL - MySQL & TSQL
• Node.js

Useful

• Bash scripting

Frameworks and Tools

Important

• Yii 1.x
• Angular 1.x, JQuery
• LESS, SASS
• Bootstrap
• cURL
• NPM

Useful

• Wordpress templates / CMS

Server Administration

Important

• LAMP (Linux, Apache, MySQL, PHP) setup
• SSH, bash, command line administration
• Virtual Host configuration in Apache

Useful

• Docker container management

Database Administration

Important

• MySQL scripting and configuration
• MSSQL/TSQL view design

Version Control

Important

• Knowledge of Git or SVN
• Bitbucket/GitHub integration

Working Environment

Important

• Linux / Windows development setup
• Agile methodology
• Jira or similar project management software

Third Party Integrations
(Technical)

Important

• SOAP / RESTful API methodologies
• Creation of APIs for both internal and external systems
• Integration with external systems via APIs using PHP, JSON, XML, cURL

Experience

Important

• Provable experience in a commercial environment, working with customers

Useful

• Experience in financial services

Skill Area

Specifics

Analysis and Problem Resolution

• Keen eye for detail
• Able to analyse and identify problems, and troubleshoot issues in a variety of areas, including
  • development languages
  • database admin
  • server admin

Collaboration

• Able to work in a team, assisting others as well as working to individual deadlines
• Works effectively with others in Curtis Banks and externally, to accomplish organisational goals and to mutually identify and resolve problems.
• Able to represent the team at meetings with other departments

Organisation

• Highly self-disciplined
• Motivated
• Well organised
• Able to make decisions independently
• Works to individual deadlines agreed with the Lead Software Developer and keeps them informed of any issues that may impact deadlines

Communication

• Able to communicate ideas and issues clearly and effectively to colleagues
• Able to liaise with other departments and external suppliers to resolve issues and provide solutions.

Documentation

• Able to document code and processes for use by the team
• Able to create solution documents and specifications for use by other departments and to confirm requirements

Working for Curtis Banks has never been so rewarding…

• Everyone receives a generous salary, 26 days holiday and the opportunity to take part in our fantastic Sharesave Scheme.
• Amazing Pension contributions from the business of 8%
• Benefits scheme that includes discounts from shops, gyms etc.
• Cycle to Work scheme and many more…