Network Support & Provisioning Engineer

Are you looking for a new exciting opportunity as a Network Support and Provisioning Engineer working for an MSP based in Reading?

You will be a key player in delivering orders and working on customer projects, delivering end-to-end solutions comprising of WAN, LAN, WLAN & Security. You will have a solid grounding in routing, switching, security products and technologies.

Responsibilities

• Provisioning new customer networks - Ethernet LANs & WANs, routers, switches, firewalls
• Utilise network management tools to support customer networks
• Define and implement standard network provisioning tasks
• Define and implement change controls
• Configure & troubleshoot routers and switches
• Work with other project teams

Skills

• Excellent communication skills, both written and verbal
• Time management skills and an ability to prioritize and multi-task
• People management capabilities
• Being able to work as part of a team
• Analytical and customer focused.
• Core Vendors - Cisco, Juniper, Fortinet, Meraki
• Installing and supporting Networking LAN and WAN solutions
• Certifications/ability - CCNA, JNCIA (although certification is not required)

Salary

£30,000 - £50,000

Network Support & Provisioning Engineer

Are you looking for a new exciting opportunity as a Network Support and Provisioning Engineer working for an MSP based in Reading?

You will be a key player in delivering orders and working on customer projects, delivering end-to-end solutions comprising of WAN, LAN, WLAN & Security. You will have a solid grounding in routing, switching, security products and technologies.

Responsibilities

• Provisioning new customer networks - Ethernet LANs & WANs, routers, switches, firewalls
• Utilise network management tools to support customer networks
• Define and implement standard network provisioning tasks
• Define and implement change controls
• Configure & troubleshoot routers and switches
• Work with other project teams

Skills

• Excellent communication skills, both written and verbal
• Time management skills and an ability to prioritize and multi-task
• People management capabilities
• Being able to work as part of a team
• Analytical and customer focused.
• Core Vendors - Cisco, Juniper, Fortinet, Meraki
• Installing and supporting Networking LAN and WAN solutions
• Certifications/ability - CCNA, JNCIA (although certification is not required)

Salary

£30,000 - £50,000

Network Support & Provisioning Engineer

Are you looking for a new exciting opportunity as a Network Support and Provisioning Engineer working for an MSP based in London?

You will be a key player in delivering orders and working on customer projects, delivering end-to-end solutions comprising of WAN, LAN, WLAN & Security. You will have a solid grounding in routing, switching, security products and technologies.

Responsibilities

• Provisioning new customer networks - Ethernet LANs & WANs, routers, switches, firewalls
• Utilise network management tools to support customer networks
• Define and implement standard network provisioning tasks
• Define and implement change controls
• Configure & troubleshoot routers and switches
• Work with other project teams

Skills

• Excellent communication skills, both written and verbal
• Time management skills and an ability to prioritize and multi-task
• People management capabilities
• Being able to work as part of a team
• Analytical and customer focused.
• Core Vendors - Cisco, Juniper, Fortinet, Meraki
• Installing and supporting Networking LAN and WAN solutions
• Certifications/ability - CCNA, JNCIA (although certification is not required)

Salary

£30,000 - £50,000

Network Support & Provisioning Engineer

Are you looking for a new exciting opportunity as a Network Support and Provisioning Engineer working for an MSP based in London?

You will be a key player in delivering orders and working on customer projects, delivering end-to-end solutions comprising of WAN, LAN, WLAN & Security. You will have a solid grounding in routing, switching, security products and technologies.

Responsibilities

• Provisioning new customer networks - Ethernet LANs & WANs, routers, switches, firewalls
• Utilise network management tools to support customer networks
• Define and implement standard network provisioning tasks
• Define and implement change controls
• Configure & troubleshoot routers and switches
• Work with other project teams

Skills

• Excellent communication skills, both written and verbal
• Time management skills and an ability to prioritize and multi-task
• People management capabilities
• Being able to work as part of a team
• Analytical and customer focused.
• Core Vendors - Cisco, Juniper, Fortinet, Meraki
• Installing and supporting Networking LAN and WAN solutions
• Certifications/ability - CCNA, JNCIA (although certification is not required)

Salary

£30,000 - £50,000

IT Technician
Based at our client’s Gloucester and Tewkesbury offices
Up to £30,000 per annum DOE Plus Benefits including 20 Days’ Holiday & Bank Holidays

Do you have a solid grasp of Office 365, Nav and networking? Want to develop an engaging career with a well-established and respected business? If so, read on.

Committed to delivering excellent service, our client provides their customers with a unique and high-quality range of bathroom products. They are now looking for an IT Technician to join them and provide technical support to their employees.

As an IT Technician, you will:

- Support all hardware, software and associated peripherals
- Provide an excellent service to our employees
- Work with third party providers to swiftly resolve issues
- Ensure the security of our data, network and back-up system
- Work from our Gloucester and Tewkesbury sites

To be considered as an IT Technician, you will need:

- Experience with Office 365, Nav (or another ERP system) and networking, gained through your studies, a professional environment or similar
- Good troubleshooting skills
- A highly organised approach
- A full driving licence and access to your own vehicle

Our client is also eager to hear from IT graduates looking to embark on a rewarding career.

Other companies may call this role IT Support Technician, Graduate Support Technician, 1st Line Support Technician, Helpdesk Support Technician, Graduate IT Support Advisor, or IT Service Desk Technician.

What are the benefits?

- Perks including an on-site gym, free lunch and free parking
- Take on an interesting and varied role that is key to the operation of the business
- Increase your experience with a forward-thinking company
- Work in a supportive, people-focused environment

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

To apply for the role of IT Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Working hours: 8:00 - 16:30, Monday - Friday (some flexibility required to meet business needs)

IT Technician
Based at our client’s Gloucester and Tewkesbury offices
Up to £30,000 per annum DOE Plus Benefits including 20 Days’ Holiday & Bank Holidays

Do you have a solid grasp of Office 365, Nav and networking? Want to develop an engaging career with a well-established and respected business? If so, read on.

Committed to delivering excellent service, our client provides their customers with a unique and high-quality range of bathroom products. They are now looking for an IT Technician to join them and provide technical support to their employees.

As an IT Technician, you will:

- Support all hardware, software and associated peripherals
- Provide an excellent service to our employees
- Work with third party providers to swiftly resolve issues
- Ensure the security of our data, network and back-up system
- Work from our Gloucester and Tewkesbury sites

To be considered as an IT Technician, you will need:

- Experience with Office 365, Nav (or another ERP system) and networking, gained through your studies, a professional environment or similar
- Good troubleshooting skills
- A highly organised approach
- A full driving licence and access to your own vehicle

Our client is also eager to hear from IT graduates looking to embark on a rewarding career.

Other companies may call this role IT Support Technician, Graduate Support Technician, 1st Line Support Technician, Helpdesk Support Technician, Graduate IT Support Advisor, or IT Service Desk Technician.

What are the benefits?

- Perks including an on-site gym, free lunch and free parking
- Take on an interesting and varied role that is key to the operation of the business
- Increase your experience with a forward-thinking company
- Work in a supportive, people-focused environment

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

To apply for the role of IT Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Working hours: 8:00 - 16:30, Monday - Friday (some flexibility required to meet business needs)

IT Junior Project Manager / Applications / Infrastructure / Waterfall - Hertfordshire
£30,000 - £35,000 per annum

IT Junior Project Manager / Applications / Infrastructure / Waterfall - Hertfordshire
My client is an industry leading hospitality organisation who are looking for a Junior Project Manager to join their team. You will be taking on a variety of projects including application, infrastructure, BAU and business change whilst helping to shape the overall IT programme and managing vendor relationships.

You will have some experience of delivering IT projects either as a Project Manager or in a Project Support role. You will have 3rd party supplier management experience and outstanding stakeholder management skills. You will ideally have experience of working at a retail, hospitality, leisure or similar organisation in the past.

£30,000 - £35,000 per annum
IT Junior Project Manager / Applications / Infrastructure / Waterfall - Hertfordshire

IT Junior Project Manager / Applications / Infrastructure / Waterfall - Hertfordshire
£30,000 - £35,000 per annum

IT Junior Project Manager / Applications / Infrastructure / Waterfall - Hertfordshire
My client is an industry leading hospitality organisation who are looking for a Junior Project Manager to join their team. You will be taking on a variety of projects including application, infrastructure, BAU and business change whilst helping to shape the overall IT programme and managing vendor relationships.

You will have some experience of delivering IT projects either as a Project Manager or in a Project Support role. You will have 3rd party supplier management experience and outstanding stakeholder management skills. You will ideally have experience of working at a retail, hospitality, leisure or similar organisation in the past.

£30,000 - £35,000 per annum
IT Junior Project Manager / Applications / Infrastructure / Waterfall - Hertfordshire

Provide 2nd line support for all IT support queries and ensuring calls that are escalated from the IT Support Assistant are handled appropriately. Manage the delivery of the IT Support function to ensure calls are dealt within SLA. To assist the IT Network Manager with projects and network maintenance.

The key responsibilities will include but will not be limited to those outlined below.

Key responsibilities

• Resolving or escalating all assigned support queries in accordance with the SLA.
• Mentoring the IT Support Assistant role as they handle all 1st line enquiries.
• Raising issues with suppliers and managing those support calls to a conclusion
• Keep users updated with the on-going status of all outstanding faults and if possible giving estimated times of completion.
• Maintain firm-wide user satisfaction with the services provided by the IT team.
• Logging support jobs with suppliers and following through to resolution.
• Providing support and assistance to first line when required.
• Maintain integrity of system backups and ensure off site storage procedures are followed.
• Maintain policy for daily system maintenance checks.
• Document new and existing system processes to be used by IT personnel.
• Creating and maintaining images for desktop clients.
• Maintenance of TDSI Door Entry System including stock levels.
• Assist the IT Network Manager where required.
• Management of corporate mobile devices.
• Maintaining relations with print supplier to ensure smooth running of print fleet.
• Maintain stock control process for all IT assets.

Systems Management

Installation and management of all user applications including but not limited to:

• Office 2016 / Exchange
• BigHand Digital Dictation
• Skype for Business

• Quantum Skip
• iManage Work
• Mattersphere
• Elite 3E
• Rekoop Digital Dictation
• Adobe Acrobat and Reader

Installation and management of all back-office network systems including but not limited to:

• Active Directory Users & Groups / Group Policy Management
• Exchange Admin Centre
• Veeam Backup & Replication
• BitDefender Antivirus
• Citrix / XenApp
• Papercut Printing
• TDSI Door Entry System
• XenMobile
• Skype for Business Server 2015

Skills / Attributes Required

• Strong knowledge of Microsoft environments
• Analytical, ability to troubleshoot problems
• Strong verbal/written communications skills.
• Driving Licence
• Ability to prioritise & execute tasks in a high-pressure environment to meet deadlines.
• Sound understanding of Windows environments

Provide 2nd line support for all IT support queries and ensuring calls that are escalated from the IT Support Assistant are handled appropriately. Manage the delivery of the IT Support function to ensure calls are dealt within SLA. To assist the IT Network Manager with projects and network maintenance.

The key responsibilities will include but will not be limited to those outlined below.

Key responsibilities

• Resolving or escalating all assigned support queries in accordance with the SLA.
• Mentoring the IT Support Assistant role as they handle all 1st line enquiries.
• Raising issues with suppliers and managing those support calls to a conclusion
• Keep users updated with the on-going status of all outstanding faults and if possible giving estimated times of completion.
• Maintain firm-wide user satisfaction with the services provided by the IT team.
• Logging support jobs with suppliers and following through to resolution.
• Providing support and assistance to first line when required.
• Maintain integrity of system backups and ensure off site storage procedures are followed.
• Maintain policy for daily system maintenance checks.
• Document new and existing system processes to be used by IT personnel.
• Creating and maintaining images for desktop clients.
• Maintenance of TDSI Door Entry System including stock levels.
• Assist the IT Network Manager where required.
• Management of corporate mobile devices.
• Maintaining relations with print supplier to ensure smooth running of print fleet.
• Maintain stock control process for all IT assets.

Systems Management

Installation and management of all user applications including but not limited to:

• Office 2016 / Exchange
• BigHand Digital Dictation
• Skype for Business

• Quantum Skip
• iManage Work
• Mattersphere
• Elite 3E
• Rekoop Digital Dictation
• Adobe Acrobat and Reader

Installation and management of all back-office network systems including but not limited to:

• Active Directory Users & Groups / Group Policy Management
• Exchange Admin Centre
• Veeam Backup & Replication
• BitDefender Antivirus
• Citrix / XenApp
• Papercut Printing
• TDSI Door Entry System
• XenMobile
• Skype for Business Server 2015

Skills / Attributes Required

• Strong knowledge of Microsoft environments
• Analytical, ability to troubleshoot problems
• Strong verbal/written communications skills.
• Driving Licence
• Ability to prioritise & execute tasks in a high-pressure environment to meet deadlines.
• Sound understanding of Windows environments