Grade 8 Starting salary £42,793
Keele University is renowned for its exciting approach to higher education, innovative research, beautiful campus, strong community spirit and excellent student experience. With a turnover in excess of £170 million, over 10,000 students and a total staff of approximately 2000, the University provides high quality teaching across a wide range of academic and vocational subjects and promotes world-class research. Further information can be found at http://www.keele.ac.uk.
This is an exciting time for the University, we’re transforming how we work, and at the heart of this are the opportunities created by the technologies we use. We have implemented a Microsoft base infrastructure, are rolling out Office365 and Teams and are about to implement Microsoft Dynamics as our CRM.
This post represents an opportunity for an ambitious individual to lead the implementation and development of Microsoft Dynamics CRM for our Student Recruitment. You will join as a senior member of the Information & Digital Services Directorate. The Directorate brings together all the University’s IT, digital and Library services and is a lead partner in the development and digital transformation of the University. This is an exciting role at the heart of this transformation.
This will be a highly visible role within the Directorate, which will, in partnership with our Student Recruitment and Admissions teams, design, develop and implement Microsoft Dynamics. You will be instrumental in helping to align business processes with the CRM, and once the system is in place you will own the roadmap for future direction, enhancing our recruitment and growing the value of the CRM before exploring how the University can further benefit from a single CRM approach, such as for Alumni Relations.
You will have extensive experience working with, and developing on, Microsoft Dynamics. You will have project management and systems implementation experience, excellent communication skills, a strong digital focus and be able to generate original ideas and innovative solutions. An understanding of the higher education environment would be desirable.
Keele University values equality and diversity across our workforce and to ensuring our staff community is reflective of the diversity of our student population. In support of these commitments the University welcomes applications from individuals of Black, Asian and ethnic minority backgrounds for all roles.
The University is committed to operating flexible working practices wherever possible.
For full post details and to find out more about working at Keele please visit: www.keele.ac.uk/vacancies
Keele University employees wishing to apply should login to Employee Self Service and click on the 'View current vacancies' link.
Closing date for applications: 22nd March 2020
Interviews will be held on: To be confirmed
Post reference: KU00001455