Excellent opportunity for tech focussed Customer Success Account Manager to join a leader in Enterprise Mobile App solutions. The role would suit candidates coming from a SaaS, Tech, Digital background.

Role Info:

Digital Account Manager - Enterprise Mobile App / SaaS
Watford | Up to £35,000 + Excellent Benefits & Perks + 1 Day Work From Home Per Week

Who we are:

We are a high-growth tech company, we specialise in enterprise apps, mobile commerce and data manipulation. We’ve already developed an extremely credible reputation by delivering ground-breaking solutions to multiple blue-chip clients including Transport for London, Santander, First Group, Go Ahead Group, Transport for Edinburgh, TfGM and Keolis. We have grown exponentially to UK market leader in our initial targeted sector, winning multiple awards along the way.

The Digital Account Manager Role:

The Account Manager will be responsible for supporting the Senior Account Manager to ensure our portfolio of blue-chip clients receive the very best of service at all times.

Role Accountabilities

Working with and reporting to the Senior Account Manager, will be involved with the following:

+ Encourage and develop the company's business and reputation with our existing client base through the provision of good customer service and client support
+ Serve as the main day-to-day contact for specific clients, suppliers, external partners and internal teams
+ Supporting client projects throughout their lifecycle, including project scoping, assignment of resources and monitoring project progress
+ Ensure high quality standards in all client deliverables
+ Translate client requests and requirements into detailed and sometimes technical instructions for project teams
+ Partner with the client and internal project delivery team to resolve identified project issues
+ Work with internal teams to ensure a smooth transition for new clients
+ Attend external client meetings as required
+ Understand client's business requirements for the purpose of problem solving and up-selling
+ Business as usual client support and issue handling

Key Attributes:

+ Educated to degree level or equivalent
+ A minimum of two years’ experience in a similar client facing and / or project delivery role, ideally in a technology or creative environment within the UK
+ You must have a professional appearance and strong interpersonal skills. It is vital that you are a strong team player, motivated by individual and organisational success
+ Strong client management skills and ability to execute
+ Highly organised and details orientated
+ Capable of hands on problem solving, with ability to generate ideas and solutions
+ A positive, determined approach to researching and analysing new methods and processes
+ Effective team member supports the team by pitching in at any level and effectively working across the organisation to meet the needs of the business
+ Takes ownership of personal actions and outcomes
+ Ability to use own initiative and pay close attention to detail
+ Strong communication skills in all forms including written, oral, telephone and presentation
+ Excellent organisational and time management skills
+ A positive attitude to dealing with people and problems
+ An enthusiastic, experienced user of technology products, such as smart-phones, phablets and tablets, up to date knowledge of the technology market.

Package:

+ Up to £35,000
+ 23 days holiday
+ Pension (after three months employment)
+ Mac laptop
+ Smart Phone
+ Health Care (on completion of 6 months probationary period)
+ Bonus (based on company target performance)
+ Onsite parking and free transport to and from the main train station is provided
+ We also have a very posh coffee machine at your disposal, fresh fruit and nuts in abundance and even bottled water in the fridge, both still and sparkling!

You may have worked in the following capacities:

Digital Account Manager, Service Delivery Manager, Digital Project Manager, Project Delivery, Client Account Manager, Client Manager, Client Account Executive, Customer Success, Client Services, Client Support

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Excellent opportunity for tech focussed Customer Success Account Manager to join a leader in Enterprise Mobile App solutions. The role would suit candidates coming from a SaaS, Tech, Digital background.

Role Info:

Digital Account Manager - Enterprise Mobile App / SaaS
Watford | Up to £35,000 + Excellent Benefits & Perks + 1 Day Work From Home Per Week

Who we are:

We are a high-growth tech company, we specialise in enterprise apps, mobile commerce and data manipulation. We’ve already developed an extremely credible reputation by delivering ground-breaking solutions to multiple blue-chip clients including Transport for London, Santander, First Group, Go Ahead Group, Transport for Edinburgh, TfGM and Keolis. We have grown exponentially to UK market leader in our initial targeted sector, winning multiple awards along the way.

The Digital Account Manager Role:

The Account Manager will be responsible for supporting the Senior Account Manager to ensure our portfolio of blue-chip clients receive the very best of service at all times.

Role Accountabilities

Working with and reporting to the Senior Account Manager, will be involved with the following:

+ Encourage and develop the company's business and reputation with our existing client base through the provision of good customer service and client support
+ Serve as the main day-to-day contact for specific clients, suppliers, external partners and internal teams
+ Supporting client projects throughout their lifecycle, including project scoping, assignment of resources and monitoring project progress
+ Ensure high quality standards in all client deliverables
+ Translate client requests and requirements into detailed and sometimes technical instructions for project teams
+ Partner with the client and internal project delivery team to resolve identified project issues
+ Work with internal teams to ensure a smooth transition for new clients
+ Attend external client meetings as required
+ Understand client's business requirements for the purpose of problem solving and up-selling
+ Business as usual client support and issue handling

Key Attributes:

+ Educated to degree level or equivalent
+ A minimum of two years’ experience in a similar client facing and / or project delivery role, ideally in a technology or creative environment within the UK
+ You must have a professional appearance and strong interpersonal skills. It is vital that you are a strong team player, motivated by individual and organisational success
+ Strong client management skills and ability to execute
+ Highly organised and details orientated
+ Capable of hands on problem solving, with ability to generate ideas and solutions
+ A positive, determined approach to researching and analysing new methods and processes
+ Effective team member supports the team by pitching in at any level and effectively working across the organisation to meet the needs of the business
+ Takes ownership of personal actions and outcomes
+ Ability to use own initiative and pay close attention to detail
+ Strong communication skills in all forms including written, oral, telephone and presentation
+ Excellent organisational and time management skills
+ A positive attitude to dealing with people and problems
+ An enthusiastic, experienced user of technology products, such as smart-phones, phablets and tablets, up to date knowledge of the technology market.

Package:

+ Up to £35,000
+ 23 days holiday
+ Pension (after three months employment)
+ Mac laptop
+ Smart Phone
+ Health Care (on completion of 6 months probationary period)
+ Bonus (based on company target performance)
+ Onsite parking and free transport to and from the main train station is provided
+ We also have a very posh coffee machine at your disposal, fresh fruit and nuts in abundance and even bottled water in the fridge, both still and sparkling!

You may have worked in the following capacities:

Digital Account Manager, Service Delivery Manager, Digital Project Manager, Project Delivery, Client Account Manager, Client Manager, Client Account Executive, Customer Success, Client Services, Client Support

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

PA to Founder  
West End
Permanent
Up to 100k

Tiger Recruitment are currently recruiting on behalf of an impressive and well-known Tech and Real Estate entrepreneur who is looking for an exceptional Personal Assistant to support them and one other business partner based in their family office.

WHAT YOU’LL DO

-       Support the founder and one other successful entrepreneur/business partner. 

-       Be fully involved with their businesses, projects and investments. 

-       Be the gatekeeper and point of contact for their investors and UHNW clients.

-       Be trusted to represent their company and brand to the highest level.

-       Organise extensive global travel and accommodation.

-       Organize meetings.

-       Work with discretion as you will often be involved with new projects and investments.

WHO YOU ARE
To be successful you will you will need to be confident anf capable and be hoping for a role where you hold a high level of responsibility. You will be dynamic, switched on and consistently working to the highest level.                            
                                                                
Knowledge, skills and experience

-       Educated to degree level

-       Knowledge of business procedures and systems 

-       Experience working with start-ups is beneficial 

-       Minimum of 6 years working within professional services.

-       Flexible and dynamic

-       Well presented and spoken 

PA to Founder  
West End
Permanent
Up to 100k

Tiger Recruitment are currently recruiting on behalf of an impressive and well-known Tech and Real Estate entrepreneur who is looking for an exceptional Personal Assistant to support them and one other business partner based in their family office.

WHAT YOU’LL DO

-       Support the founder and one other successful entrepreneur/business partner. 

-       Be fully involved with their businesses, projects and investments. 

-       Be the gatekeeper and point of contact for their investors and UHNW clients.

-       Be trusted to represent their company and brand to the highest level.

-       Organise extensive global travel and accommodation.

-       Organize meetings.

-       Work with discretion as you will often be involved with new projects and investments.

WHO YOU ARE
To be successful you will you will need to be confident anf capable and be hoping for a role where you hold a high level of responsibility. You will be dynamic, switched on and consistently working to the highest level.                            
                                                                
Knowledge, skills and experience

-       Educated to degree level

-       Knowledge of business procedures and systems 

-       Experience working with start-ups is beneficial 

-       Minimum of 6 years working within professional services.

-       Flexible and dynamic

-       Well presented and spoken 

Anderselite are currently working with a leading conservation architects' practice with specialist skills in their search for an experienced Conservation Architect.

Key objectives of the role

This is a key position in the practice with responsibility for project-running and assisting in the leadership and operation of the clients' Newport office to ensure delivery of highest quality service to their clients as well as managing growth whilst ensuring the smooth and efficient running of the practice as a whole.

This role is primarily to provide smooth running of jobs from conception through to tendering, site operations and post contract administration. The role is highly operational, client and partner facing with account responsibility and as a senior position within the office, the post holder will be required to manage projects and provide leadership to others.

Duties and responsibilities include but not limited to the following:

to take ownership and joint management to ensure delivery of high-quality service to our clients
help create and manage growth in the Newport office and wider practice
contribute to practice-wide business planning which will establish the future direction of the business
support the practice-wide strategy for securing new business and developing existing clients by participating in and leading PQQs and bids for new commissions
build good working relationships with current and future clients and stakeholders
provide regular reports to partners meetings as required
mentor other employees on projects where appropriate
helping the partners to create and maintain a positive and successful office culture
any other reasonable duties that arise from working within a small office and the nature and character of the post
at all times uphold the reputation and standing of the practice

Key challenges:

interpreting the sensitivities of conservation work
managing and delivering a number of time and budget sensitive projects
assisting in the growth of the firm

Knowledge and skills:

full qualification as an architect from a RIBA-recognised university
relevant professional memberships, e.g. ARB, AABC or RIBA Conservation Register accreditations
proven post-qualification performance with a sound knowledge and understanding of all UK planning and building legislation and its application
first-rate design and technical skills and a strong knowledge and understanding of the role of working drawings (both manual and electronic)
a demonstrable interest in the issues and challenges associated with conservation/historic buildings and new design in the historic environment
proven ability and evidence of working with historic buildings and conservation issues
proven direct responsibility of end-to-end job-running
good overall knowledge of traditional construction (e.g. brickwork/lead/slate/timber)
sound working knowledge of AutoCAD, with the ability to produce a high volume of consistently high quality and accurate work
ability to 'hit the ground running' and to work with little supervision and to plan and deliver consistently high-quality work on time and to budget
strong written and oral communication skills able to convey messages with clarity and conviction
able to provide guidance and support to colleagues
ability to maintain focus on the big picture and achieve results (without losing sight of the details) through timely completion of all associated job activities e.g. site inspections details, paperwork etc.)
good budget understanding and control
strong problem-solving skills able to think ahead and spot potential obstacles, work effectively when faced with ambiguity, and devise appropriate solutions and see these through to ensure that projects remain on target both in terms of timescale and fee
engaging, cheerful and inspirational interpersonal skills
proven team player
well-developed influencing and negotiation skills
able to quickly gain the confidence and support of a variety of people at all levels, and be able to deal with challenging situations in a confident, tactful and professional manner

In return there is a competitive salary available along with a rewards and benefits package and ongoing development. Please apply with up to date cv and portfolio.

Anderselite Ltd operates as both an Employment Agency and Employment Business.
Our non-discrimination policy can be viewed on our website at

Anderselite are currently working with a leading conservation architects' practice with specialist skills in their search for an experienced Conservation Architect.

Key objectives of the role

This is a key position in the practice with responsibility for project-running and assisting in the leadership and operation of the clients' Newport office to ensure delivery of highest quality service to their clients as well as managing growth whilst ensuring the smooth and efficient running of the practice as a whole.

This role is primarily to provide smooth running of jobs from conception through to tendering, site operations and post contract administration. The role is highly operational, client and partner facing with account responsibility and as a senior position within the office, the post holder will be required to manage projects and provide leadership to others.

Duties and responsibilities include but not limited to the following:

to take ownership and joint management to ensure delivery of high-quality service to our clients
help create and manage growth in the Newport office and wider practice
contribute to practice-wide business planning which will establish the future direction of the business
support the practice-wide strategy for securing new business and developing existing clients by participating in and leading PQQs and bids for new commissions
build good working relationships with current and future clients and stakeholders
provide regular reports to partners meetings as required
mentor other employees on projects where appropriate
helping the partners to create and maintain a positive and successful office culture
any other reasonable duties that arise from working within a small office and the nature and character of the post
at all times uphold the reputation and standing of the practice

Key challenges:

interpreting the sensitivities of conservation work
managing and delivering a number of time and budget sensitive projects
assisting in the growth of the firm

Knowledge and skills:

full qualification as an architect from a RIBA-recognised university
relevant professional memberships, e.g. ARB, AABC or RIBA Conservation Register accreditations
proven post-qualification performance with a sound knowledge and understanding of all UK planning and building legislation and its application
first-rate design and technical skills and a strong knowledge and understanding of the role of working drawings (both manual and electronic)
a demonstrable interest in the issues and challenges associated with conservation/historic buildings and new design in the historic environment
proven ability and evidence of working with historic buildings and conservation issues
proven direct responsibility of end-to-end job-running
good overall knowledge of traditional construction (e.g. brickwork/lead/slate/timber)
sound working knowledge of AutoCAD, with the ability to produce a high volume of consistently high quality and accurate work
ability to 'hit the ground running' and to work with little supervision and to plan and deliver consistently high-quality work on time and to budget
strong written and oral communication skills able to convey messages with clarity and conviction
able to provide guidance and support to colleagues
ability to maintain focus on the big picture and achieve results (without losing sight of the details) through timely completion of all associated job activities e.g. site inspections details, paperwork etc.)
good budget understanding and control
strong problem-solving skills able to think ahead and spot potential obstacles, work effectively when faced with ambiguity, and devise appropriate solutions and see these through to ensure that projects remain on target both in terms of timescale and fee
engaging, cheerful and inspirational interpersonal skills
proven team player
well-developed influencing and negotiation skills
able to quickly gain the confidence and support of a variety of people at all levels, and be able to deal with challenging situations in a confident, tactful and professional manner

In return there is a competitive salary available along with a rewards and benefits package and ongoing development. Please apply with up to date cv and portfolio.

Anderselite Ltd operates as both an Employment Agency and Employment Business.
Our non-discrimination policy can be viewed on our website at

We are currently recruiting for a Infrastructure Architect Server to be based at our Cornwall or Leicester site. Working Monday - Friday 8:30 - 5 pm.
Samworth Brothers Group is a 4th generation family business that prides itself on looking after its people and producing high quality products.
We are always looking for outstanding people, with great attitudes and an openness to learning to join our family. The size of our business enables us to support career development and progression that will help our people fulfil their potential.
The significant business transformation portfolio within Samworth Brothers is such that additional controls are required to ensure that the technology being delivered align to the IT and businesses strategies. Development of technical architecture and well documented solution designs are important elements in providing the necessary controls and structures to enable successful transformation.
The Infrastructure Architect is responsible for being the authority on and owning the technical direction of a technology area and maintaining the architectural documentation. Provide support to projects in the way of solution design, technical consultation and in some cases technical delivery.The areas covered by Infrastructure Architecture:
* Server and hosting technologies, to include Microsoft Azure, Microsoft Server and VMware
* Endpoint technologies, to include Windows 10, iOS, Android, asset management and deployment technologies, endpoint security technologies.
Job Opportunity
* Be a contributor to the technology strategies and roadmaps that support the primary IT strategy.
* Provide technical and strategic steerage to project and support teams.
* Be the point of contact and authority on technology for the Infrastructure Manager.
* Contribute to change delivery roadmaps and service portfolio.
* Responsibilities to develop technology roadmaps within relevant technology areas.
* Provide consultative support on technology to business people.
* Be the design authority for the relevant technology area.
* Responsible for technical solution designs as part of active project delivery.
* Act as technical architects on projects when required.
* Be responsible for the architectural documentation for the relevant technology area.
* Contribute to the resolution of business impacting issues where required (Escalations)
The Right Person
You will be someone who is self-motivated and focussed on the customer. You will demonstrate initiative and ownership. You value others and their contribution and enjoy working collaboratively with colleagues. You will be flexible and adaptable to change. In addition, you will have the following skills:
* Supporting professional or industry qualifications (preferred)
* 5 years minimum relevant industry experience in an infrastructure or architecture role (essential)
* Experience of delivering technology in the food industry (preferred)
* Have a highly technical background, extensive knowledge in role specific technologies and a good understanding across various technology areas
* Good understanding of business drivers, processes and the role technology can play in achieving business goals.
* Effective communication, good presentation skills
* Strong negotiation skills and the ability to influence at all levels.
What we have to offer
We provide a terrific range of benefits including great facilities with onsite parking and subsidised restaurants, as well as an excellent retirement savings plan (pension), private health cover (subject to terms and conditions) and a discount scheme 'Quality Life' that provides savings at supermarkets, high street retailers and a host of leisure outlets

We are currently recruiting for a Infrastructure Architect Server to be based at our Cornwall or Leicester site. Working Monday - Friday 8:30 - 5 pm.
Samworth Brothers Group is a 4th generation family business that prides itself on looking after its people and producing high quality products.
We are always looking for outstanding people, with great attitudes and an openness to learning to join our family. The size of our business enables us to support career development and progression that will help our people fulfil their potential.
The significant business transformation portfolio within Samworth Brothers is such that additional controls are required to ensure that the technology being delivered align to the IT and businesses strategies. Development of technical architecture and well documented solution designs are important elements in providing the necessary controls and structures to enable successful transformation.
The Infrastructure Architect is responsible for being the authority on and owning the technical direction of a technology area and maintaining the architectural documentation. Provide support to projects in the way of solution design, technical consultation and in some cases technical delivery.The areas covered by Infrastructure Architecture:
* Server and hosting technologies, to include Microsoft Azure, Microsoft Server and VMware
* Endpoint technologies, to include Windows 10, iOS, Android, asset management and deployment technologies, endpoint security technologies.
Job Opportunity
* Be a contributor to the technology strategies and roadmaps that support the primary IT strategy.
* Provide technical and strategic steerage to project and support teams.
* Be the point of contact and authority on technology for the Infrastructure Manager.
* Contribute to change delivery roadmaps and service portfolio.
* Responsibilities to develop technology roadmaps within relevant technology areas.
* Provide consultative support on technology to business people.
* Be the design authority for the relevant technology area.
* Responsible for technical solution designs as part of active project delivery.
* Act as technical architects on projects when required.
* Be responsible for the architectural documentation for the relevant technology area.
* Contribute to the resolution of business impacting issues where required (Escalations)
The Right Person
You will be someone who is self-motivated and focussed on the customer. You will demonstrate initiative and ownership. You value others and their contribution and enjoy working collaboratively with colleagues. You will be flexible and adaptable to change. In addition, you will have the following skills:
* Supporting professional or industry qualifications (preferred)
* 5 years minimum relevant industry experience in an infrastructure or architecture role (essential)
* Experience of delivering technology in the food industry (preferred)
* Have a highly technical background, extensive knowledge in role specific technologies and a good understanding across various technology areas
* Good understanding of business drivers, processes and the role technology can play in achieving business goals.
* Effective communication, good presentation skills
* Strong negotiation skills and the ability to influence at all levels.
What we have to offer
We provide a terrific range of benefits including great facilities with onsite parking and subsidised restaurants, as well as an excellent retirement savings plan (pension), private health cover (subject to terms and conditions) and a discount scheme 'Quality Life' that provides savings at supermarkets, high street retailers and a host of leisure outlets

My client a great opportunity for a Fire Alarm & Emergency Light Tester to join their Property Services Team in Poole, Dorset.

This is a fantastic role for a trades person who is interested in Electrical works but does not hold an electrical qualification.

You'll ensure their properties have working fire and emergency light systems and highlight and report any issues found. You'll also test communal and residential Fire Alarms along with communal emergency lighting systems.

RESPONSIBILITIES / KEY DUTIES:

Confirm the fire system is operational when tested
Confirm the emergency lights are operational when tested
Report back any faults found through the testing process
Confirm the building has safe passage of exit in the event of fire
Report back any items blocking the safe passage of exit from the building
Highlight any other problems found within the building while on site.
ESSENTIAL SKILLS / EXPERIENCE:
Ideally, you'll have previous experience in a similar role or a trade background. You must have experience of working in occupied premises and be able to demonstrate good customer service skills along with a passion to learn new skills.

You'll also need to be confident in using IT equipment such as an iPad.

This is a full-time role, working 40 Hours per week. Van, tool allowance, uniform and PPE will also be provided along with great benefits including 25 days paid holiday and a GBP450 flexible benefit pot.

Due to the nature of this role, candidates must hold a full and current driving licence with a minimum of 2 years driving experience and have the ability to drive a company van.
This role is subject to a satisfactory licence check, essential qualifications check and a basic disclosure.

To apply for the role, please press apply or send your CV to (url removed).

stride is acting as an Employment Agency in relation to this vacancy

My client a great opportunity for a Fire Alarm & Emergency Light Tester to join their Property Services Team in Poole, Dorset.

This is a fantastic role for a trades person who is interested in Electrical works but does not hold an electrical qualification.

You'll ensure their properties have working fire and emergency light systems and highlight and report any issues found. You'll also test communal and residential Fire Alarms along with communal emergency lighting systems.

RESPONSIBILITIES / KEY DUTIES:

Confirm the fire system is operational when tested
Confirm the emergency lights are operational when tested
Report back any faults found through the testing process
Confirm the building has safe passage of exit in the event of fire
Report back any items blocking the safe passage of exit from the building
Highlight any other problems found within the building while on site.
ESSENTIAL SKILLS / EXPERIENCE:
Ideally, you'll have previous experience in a similar role or a trade background. You must have experience of working in occupied premises and be able to demonstrate good customer service skills along with a passion to learn new skills.

You'll also need to be confident in using IT equipment such as an iPad.

This is a full-time role, working 40 Hours per week. Van, tool allowance, uniform and PPE will also be provided along with great benefits including 25 days paid holiday and a GBP450 flexible benefit pot.

Due to the nature of this role, candidates must hold a full and current driving licence with a minimum of 2 years driving experience and have the ability to drive a company van.
This role is subject to a satisfactory licence check, essential qualifications check and a basic disclosure.

To apply for the role, please press apply or send your CV to (url removed).

stride is acting as an Employment Agency in relation to this vacancy