Join us as a Product Management Specialist

• Joining our Commercial & Private Banking (CPB) Technology Production Services team, you'll support our key applications and make sure that new applications are onboarded safely with minimal disruption to our CPB customers and business
• You’ll enjoy working with others to solve challenges, and be willing to share ideas in a collaborative team-working environment
• You’ll get satisfaction from seeing the direct positive customer impacts from your incident-resolution skills, and benefit from a supportive and friendly team
• This is a great opportunity to develop in-demand cutting-edge skills, supporting on-premise applications using microservices and robotic technology (RPA), as well as cloud-hosted applications

What you'll do

As a Production Management Specialist, you'll play a key role in identifying solutions to swiftly recover service when incidents occur, and finding effective mitigating and root-cause fixes. With this, you'll find opportunities to improve monitoring and alerting solutions, as well as identifying operational risks early and escalating them promptly.

You'll also be:

• Assisting with the smooth transition of applications into production
• Working with project teams to review their deliveries, making sure they’re fit for production, and providing advice and consultancy
• Planning and implementing effective changes quickly and safely
• Building strong and trusted business stakeholder relationships

The skills you'll need

We're looking for someone with knowledge and experience of handling incidents, problems, changes, and the drive to expand your existing technical skillset. Along with experience of supporting or developing applications running on UNIX or Windows platforms, you'll have strong communication skills and willingness to acquire new skills.

You'll also have the ability to apply Agile principles to production services activities and tasks, and will be able to handle high-pressure situations.

The following would be ideal to have:

• Knowledge of SQL, Microservices, MQ, WebSphere, Apache and Tomcat servers, networks, firewalls, cloud technologies or Java
• Experience of using monitoring tools, such as Tivoli, Splunk or AppDynamics
• An ITIL Foundation Service Management qualification
• An Agile qualification

How we'll reward you

In return, we offer a competitive salary and you'll also join our retirement savings plan. You can also choose from a selection of protection, healthcare or lifestyle extras from RBSelect, our fully flexible reward programme.

Visit our reward and benefits page for more information on the benefit packages we offer.

Inclusion

At RBS, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.

Closing date 10/04/2020

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.

Join us as a Product Management Specialist

• Joining our Commercial & Private Banking (CPB) Technology Production Services team, you'll support our key applications and make sure that new applications are onboarded safely with minimal disruption to our CPB customers and business
• You’ll enjoy working with others to solve challenges, and be willing to share ideas in a collaborative team-working environment
• You’ll get satisfaction from seeing the direct positive customer impacts from your incident-resolution skills, and benefit from a supportive and friendly team
• This is a great opportunity to develop in-demand cutting-edge skills, supporting on-premise applications using microservices and robotic technology (RPA), as well as cloud-hosted applications

What you'll do

As a Production Management Specialist, you'll play a key role in identifying solutions to swiftly recover service when incidents occur, and finding effective mitigating and root-cause fixes. With this, you'll find opportunities to improve monitoring and alerting solutions, as well as identifying operational risks early and escalating them promptly.

You'll also be:

• Assisting with the smooth transition of applications into production
• Working with project teams to review their deliveries, making sure they’re fit for production, and providing advice and consultancy
• Planning and implementing effective changes quickly and safely
• Building strong and trusted business stakeholder relationships

The skills you'll need

We're looking for someone with knowledge and experience of handling incidents, problems, changes, and the drive to expand your existing technical skillset. Along with experience of supporting or developing applications running on UNIX or Windows platforms, you'll have strong communication skills and willingness to acquire new skills.

You'll also have the ability to apply Agile principles to production services activities and tasks, and will be able to handle high-pressure situations.

The following would be ideal to have:

• Knowledge of SQL, Microservices, MQ, WebSphere, Apache and Tomcat servers, networks, firewalls, cloud technologies or Java
• Experience of using monitoring tools, such as Tivoli, Splunk or AppDynamics
• An ITIL Foundation Service Management qualification
• An Agile qualification

How we'll reward you

In return, we offer a competitive salary and you'll also join our retirement savings plan. You can also choose from a selection of protection, healthcare or lifestyle extras from RBSelect, our fully flexible reward programme.

Visit our reward and benefits page for more information on the benefit packages we offer.

Inclusion

At RBS, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.

Closing date 10/04/2020

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.

Join us as a CyberArk Analyst

• This is an opportunity to take on a technical role and make a tangible impact on our function
• You’ll be able to build and maintain a wide network of stakeholders of varying seniority
• Hone your existing technical skills and advance your career in this critical, fast paced role

What you'll do

You’ll provide end to end security response, including triage, response, escalation, and coordination of events and incidents. You’ll carry out and contribute to root cause analysis on security incidents and events, conduct training and scenario planning to prepare for and anticipate future events.

You’ll also:

• Collaborate with internal and external colleagues, specialists and stakeholders to ensure activities relating to incident response, user access, alert monitoring, root cause analysis and scenario planning are completed in line with standard operating procedures and to a high standard
• Respond to customer queries and security events, ensuring making sure feedback loops are in place to improve our service and response
• Proactively identify and manage risk escalation to deliver key security related customer and compliance outcomes
• Interrogate and interpret large volumes of data and understand the root cause of problems
• Create and maintain documentation, and support controls and quality assurance in line with the bank’s standards

The skills you'll need

You’ll need excellent communication skills both written and verbally, and the ability to translate complex technical concepts clearly to your peers and management level colleagues. You should also have good collaboration and stakeholder management skills.

You’ll also need:

• The ability to write technical issues in business term
• Analytical skills with strong problem solving capabilities
• Knowledge and experience of the legal and regulatory environment
• A good understanding of Agile methodologies with experience of working in an Agile team
• Strong stakeholder management skills, incident management and security controls experience

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.

Join us as a CyberArk Analyst

• This is an opportunity to take on a technical role and make a tangible impact on our function
• You’ll be able to build and maintain a wide network of stakeholders of varying seniority
• Hone your existing technical skills and advance your career in this critical, fast paced role

What you'll do

You’ll provide end to end security response, including triage, response, escalation, and coordination of events and incidents. You’ll carry out and contribute to root cause analysis on security incidents and events, conduct training and scenario planning to prepare for and anticipate future events.

You’ll also:

• Collaborate with internal and external colleagues, specialists and stakeholders to ensure activities relating to incident response, user access, alert monitoring, root cause analysis and scenario planning are completed in line with standard operating procedures and to a high standard
• Respond to customer queries and security events, ensuring making sure feedback loops are in place to improve our service and response
• Proactively identify and manage risk escalation to deliver key security related customer and compliance outcomes
• Interrogate and interpret large volumes of data and understand the root cause of problems
• Create and maintain documentation, and support controls and quality assurance in line with the bank’s standards

The skills you'll need

You’ll need excellent communication skills both written and verbally, and the ability to translate complex technical concepts clearly to your peers and management level colleagues. You should also have good collaboration and stakeholder management skills.

You’ll also need:

• The ability to write technical issues in business term
• Analytical skills with strong problem solving capabilities
• Knowledge and experience of the legal and regulatory environment
• A good understanding of Agile methodologies with experience of working in an Agile team
• Strong stakeholder management skills, incident management and security controls experience

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.

Join us as a QA Engineer

• This is an opportunity for a technically minded QA Engineer to join our Ventures business, where digital, innovation and strategy comes together
• You'll be working with new and innovative technology to deliver high impact solutions
• Hone your existing software engineering skills and advance your career in this critical role

What you'll do

You’ll apply widely agreed software engineering principles and methodologies to design, develop, test and maintain applications and services to achieve the stated business and technology goals within required budgets and timelines. We’ll also look to you to work collaboratively across the engineering function and oversee the quality of work, making sure that it meets the technical standards for all services output.

You’ll also:

• Design and develop reusable libraries and APIs for use across the bank
• Design and develop software that is amenable for a greater automation of build, release testing and deployment process on all environments
• Drive the reuse and sharing of platform components and technologies within the software engineering teams
• Deliver software components to enable the delivery of platforms, applications and services
• Participate in automation testing, manual testing, testing cases and automating it from the outset
• Working on JavaScript, performance testing, non functional and functional

The skills you'll need

You’ll need a strong background in software engineering, software design or database design and architecture, as well as extensive experience of developing software in a SOA or micro-services paradigm. We'll expect you to have experience of manual and automated testing, and if you have experience of automation tooling, including QTP, HP ALM, SOAP UI, Selenium, Cucumber, and test management tools such as JIRA, Zephyr or Test Rail, this would be a distinct advantage.

It would also be a benefit if you have a background in merchant acquiring, but we'll also accept financial services experience. It's also an advantage if you have banking knowledge of cards, acquiring or payments.

You’ll also need:

• Extensive experience of test-driven development alongside the use of automated test frameworks, mocking and stubbing and unit testing tools
• Knowledge of the key phases of software delivery lifecycle and established software development methodologies
• A background of working with multi technologies including Cloud based technologies such as Microsoft Azure, SAS
• Experience of working in an environment where products must be delivered to specific timescales
• An understanding of how to translate product and business requirements into technical solutions
• The ability to understand and support, modify and maintain systems and code developed by other engineering teams

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.

Join us as a QA Engineer

• This is an opportunity for a technically minded QA Engineer to join our Ventures business, where digital, innovation and strategy comes together
• You'll be working with new and innovative technology to deliver high impact solutions
• Hone your existing software engineering skills and advance your career in this critical role

What you'll do

You’ll apply widely agreed software engineering principles and methodologies to design, develop, test and maintain applications and services to achieve the stated business and technology goals within required budgets and timelines. We’ll also look to you to work collaboratively across the engineering function and oversee the quality of work, making sure that it meets the technical standards for all services output.

You’ll also:

• Design and develop reusable libraries and APIs for use across the bank
• Design and develop software that is amenable for a greater automation of build, release testing and deployment process on all environments
• Drive the reuse and sharing of platform components and technologies within the software engineering teams
• Deliver software components to enable the delivery of platforms, applications and services
• Participate in automation testing, manual testing, testing cases and automating it from the outset
• Working on JavaScript, performance testing, non functional and functional

The skills you'll need

You’ll need a strong background in software engineering, software design or database design and architecture, as well as extensive experience of developing software in a SOA or micro-services paradigm. We'll expect you to have experience of manual and automated testing, and if you have experience of automation tooling, including QTP, HP ALM, SOAP UI, Selenium, Cucumber, and test management tools such as JIRA, Zephyr or Test Rail, this would be a distinct advantage.

It would also be a benefit if you have a background in merchant acquiring, but we'll also accept financial services experience. It's also an advantage if you have banking knowledge of cards, acquiring or payments.

You’ll also need:

• Extensive experience of test-driven development alongside the use of automated test frameworks, mocking and stubbing and unit testing tools
• Knowledge of the key phases of software delivery lifecycle and established software development methodologies
• A background of working with multi technologies including Cloud based technologies such as Microsoft Azure, SAS
• Experience of working in an environment where products must be delivered to specific timescales
• An understanding of how to translate product and business requirements into technical solutions
• The ability to understand and support, modify and maintain systems and code developed by other engineering teams

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.

Join us as Head of Platforms & Operations

• Build your career in a highly strategic role and help us shape the future of our business and the technical platforms on which it depends
• We’ll look to you to play a key role in managing and driving more complex or critical technology services, partners, platforms or systems for the domain or product to ensure availability for business use
• You’ll be responsible for the Technology Operations function to make sure that platform integrity is maintained in line with the platform and technical roadmap releases

What you'll do

As Head of Platforms & Operations, you’ll be empowering and leading a team to make sure levels of service and quality of deliverable meet the needs of the business. You’ll be promoting robust and high quality releases and continuously identifying improvements and automation opportunities to deliver fast and safe solutions, as well as fostering a learning culture that optimises for speed and agility while focusing on the consumer.

In addition, you’ll be collaborating with and influencing colleagues and stakeholders across the bank and third party suppliers on the applications under management, ensuring the timely delivery of solutions which support the business and are in line with the overall policies.

You’ll also be:

• Accountable for the end-to-end process for all live technology service, performance, reporting and successful transition of new services into production
• Managing in-bound work requests and ensuring both efficient and effective prioritisation and scheduling of work against agreed business schedules
• Building a satisfied customer base by managing relationships with all business and technology stakeholders through prompt and effective communication and reporting
• Seeing that applications and infrastructure are fully compliant to mandated standards by adhering to processes and security compliance
• Making sure resilient and robust applications and infrastructure recovery plans meet the business recovery
• Making sure controls are applied and constantly reviewed, primarily against SOX controls to ensure full compliance to all policies and regulatory obligations

The skills you'll need

We’re looking for an expert communicator with a technical understanding, including platform, technology, products and domains. You’ll additionally need knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment.

You’ll also demonstrate:

• Experience with the end-to-end lifecyle and DevOps
• People management experience
• An understanding of technology operations, management of thirds party suppliers.
• The ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration skills
• Knowledge and experience of operational principles

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.

Join us as Head of Platforms & Operations

• Build your career in a highly strategic role and help us shape the future of our business and the technical platforms on which it depends
• We’ll look to you to play a key role in managing and driving more complex or critical technology services, partners, platforms or systems for the domain or product to ensure availability for business use
• You’ll be responsible for the Technology Operations function to make sure that platform integrity is maintained in line with the platform and technical roadmap releases

What you'll do

As Head of Platforms & Operations, you’ll be empowering and leading a team to make sure levels of service and quality of deliverable meet the needs of the business. You’ll be promoting robust and high quality releases and continuously identifying improvements and automation opportunities to deliver fast and safe solutions, as well as fostering a learning culture that optimises for speed and agility while focusing on the consumer.

In addition, you’ll be collaborating with and influencing colleagues and stakeholders across the bank and third party suppliers on the applications under management, ensuring the timely delivery of solutions which support the business and are in line with the overall policies.

You’ll also be:

• Accountable for the end-to-end process for all live technology service, performance, reporting and successful transition of new services into production
• Managing in-bound work requests and ensuring both efficient and effective prioritisation and scheduling of work against agreed business schedules
• Building a satisfied customer base by managing relationships with all business and technology stakeholders through prompt and effective communication and reporting
• Seeing that applications and infrastructure are fully compliant to mandated standards by adhering to processes and security compliance
• Making sure resilient and robust applications and infrastructure recovery plans meet the business recovery
• Making sure controls are applied and constantly reviewed, primarily against SOX controls to ensure full compliance to all policies and regulatory obligations

The skills you'll need

We’re looking for an expert communicator with a technical understanding, including platform, technology, products and domains. You’ll additionally need knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment.

You’ll also demonstrate:

• Experience with the end-to-end lifecyle and DevOps
• People management experience
• An understanding of technology operations, management of thirds party suppliers.
• The ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration skills
• Knowledge and experience of operational principles

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.

Join us as a QA Engineer

• This is an opportunity for a technically minded QA Engineer to join our Ventures business, where digital, innovation and strategy comes together
• You'll be working with new and innovative technology to deliver high impact solutions
• Hone your existing software engineering skills and advance your career in this critical role
• We're offering this role for a period of 12 months

What you'll do

You’ll apply widely agreed software engineering principles and methodologies to design, develop, test and maintain applications and services to achieve the stated business and technology goals within required budgets and timelines. We’ll also look to you to work collaboratively across the engineering function and oversee the quality of work, making sure that it meets the technical standards for all services output.

You’ll also:

• Design and develop reusable libraries and APIs for use across the bank
• Design and develop software that is amenable for a greater automation of build, release testing and deployment process on all environments
• Drive the reuse and sharing of platform components and technologies within the software engineering teams
• Deliver software components to enable the delivery of platforms, applications and services
• Participate in automation testing, manual testing, testing cases and automating it from the outset
• Working on JavaScript, performance testing, non functional and functional

The skills you'll need

You’ll need a strong background in software engineering, software design or database design and architecture, as well as extensive experience of developing software in a SOA or micro-services paradigm. We'll expect you to have experience of manual and automated testing, and if you have experience of automation tooling, including QTP, HP ALM, SOAP UI, Selenium, Cucumber, and test management tools such as JIRA, Zephyr or Test Rail, this would be a distinct advantage.

It would also be a benefit if you have a background in merchant acquiring, but we'll also accept financial services experience. It's also an advantage if you have banking knowledge of cards, acquiring or payments.

You’ll also need:

• Extensive experience of test-driven development alongside the use of automated test frameworks, mocking and stubbing and unit testing tools
• Knowledge of the key phases of software delivery lifecycle and established software development methodologies
• A background of working with multi technologies including Cloud based technologies such as Microsoft Azure, SAS
• Experience of working in an environment where products must be delivered to specific timescales
• An understanding of how to translate product and business requirements into technical solutions
• The ability to understand and support, modify and maintain systems and code developed by other engineering teams

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.

Join us as a QA Engineer

• This is an opportunity for a technically minded QA Engineer to join our Ventures business, where digital, innovation and strategy comes together
• You'll be working with new and innovative technology to deliver high impact solutions
• Hone your existing software engineering skills and advance your career in this critical role
• We're offering this role for a period of 12 months

What you'll do

You’ll apply widely agreed software engineering principles and methodologies to design, develop, test and maintain applications and services to achieve the stated business and technology goals within required budgets and timelines. We’ll also look to you to work collaboratively across the engineering function and oversee the quality of work, making sure that it meets the technical standards for all services output.

You’ll also:

• Design and develop reusable libraries and APIs for use across the bank
• Design and develop software that is amenable for a greater automation of build, release testing and deployment process on all environments
• Drive the reuse and sharing of platform components and technologies within the software engineering teams
• Deliver software components to enable the delivery of platforms, applications and services
• Participate in automation testing, manual testing, testing cases and automating it from the outset
• Working on JavaScript, performance testing, non functional and functional

The skills you'll need

You’ll need a strong background in software engineering, software design or database design and architecture, as well as extensive experience of developing software in a SOA or micro-services paradigm. We'll expect you to have experience of manual and automated testing, and if you have experience of automation tooling, including QTP, HP ALM, SOAP UI, Selenium, Cucumber, and test management tools such as JIRA, Zephyr or Test Rail, this would be a distinct advantage.

It would also be a benefit if you have a background in merchant acquiring, but we'll also accept financial services experience. It's also an advantage if you have banking knowledge of cards, acquiring or payments.

You’ll also need:

• Extensive experience of test-driven development alongside the use of automated test frameworks, mocking and stubbing and unit testing tools
• Knowledge of the key phases of software delivery lifecycle and established software development methodologies
• A background of working with multi technologies including Cloud based technologies such as Microsoft Azure, SAS
• Experience of working in an environment where products must be delivered to specific timescales
• An understanding of how to translate product and business requirements into technical solutions
• The ability to understand and support, modify and maintain systems and code developed by other engineering teams

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.